OneAssist Consumer Solutions Complaints & Reviews

I have received a sms from one assist that my membership has been renewed and upgraded without any prior intimation or my consent. They have debited my icici credit card for rs 1899 without my permission.

I also got a mail from one assist team confirming the same details. I am not aware about any confirmation form my side to one assist and this kind o[censored]nsolicited charging of my credit card and use of my card by them is really...

Hi
You guys deducted money for one assist membership without prior information. I want cancel your membership and i want my money back you guys are cheating customers. I don't want your membership please deactivate and return money asap.
One assist id field29
This is not fair i don't want member's no more. I paid for at least one year for your membership. I don't want no more membership. Please help me. Please deactivate...

Dear sir,

Please help me as i have purchased total protection plan for rs.1274.25, paid through my debit card for my new cellphone on 14/12/2017. All these greedy employees named who called me is sanobar, sameer, samar etc are the one who proposed me the plan.

I have sent them all my tax invoice bill, mobile pics with imei no. S and all the details they want.

From 3 days, i am asking them to send...

I was charged on my card without any consent and when i called them these people provide such pathetic service. They have no manners to talk to their customers... Moreover i was denied my refund and they were not willing to cancel it. Complete non sense this is. I asked for a supervisor transfer and it was denied on my face.

I do not want any service from u people. Cancel the services and refund money. I do not want to have...

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act.

Please deactivate and refund my money asap
Date of incident : 16.13hrs. 18 dec 2017
Icici credit card no.5xxx2001...

I received sms from hdfc bank that rs1799/- deducted from my credit card to one assist plan on 15/11/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

Company is dening for calim as they are saying phone is intensionally dameged
As the phone is not working now as per there policy they will provide the tempraory phone. Didn't providing any solution. Now didn't have any option. They are not taking nessary action to get my phone repair they will take money during saling the policy and makes every type of promise...

I have received a sms from one assist that my membership has been renewed and upgraded without any prior intimation or my consent. They have debited my hdfc credit card for rs 1399 without my permission.

I also got a mail from one assist team confirming the same details. I am not aware about any confirmation form my side to one assist and this kind o[censored]nsolicited charging of my credit card and use of my card by them is really...

Today, i have received a sms from one assist that my membership has been renewed and upgraded without any prior intimation or my consent. They have debited my hdfc credit card for rs 1300 without my permission.

I also got a mail from one assist team confirming the same details. I am not aware about any confirmation form my side to one assist and this kind o[censored]nsolicited charging of my credit card and use of my card by them...

Hello sir,
I have not confirmed registration and one assist has deducted rs.1899/- from my credit card account.
I am not intrested in one assist, i need my money back.
This is a criminal act to deduct amount from my cc without my permission.
Your product is of no use to me, already last year you people cheated me this way.
My mobile no.[protected] ref for deregistering.
I need my money back....

I recived sms from hdfc bank that rs.1899
Deducted from my debit card to one assist plan. With out my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my dwbit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date incident :[protected]
Hdfc debit card no -[protected]...

I Recived sms from HDFC Bank that Rs.1399
Deducted from my credit card to ONE ASSIST PLAN. With out my permission .I also got a mail from one ASSIST team .I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
DATE incident :[protected]
HDFC credit card no -[protected]...

Payment done on behalf of one assist without my permission, i was harasssed by the customer service associate by constant calls atleast 10 calls per day by differnt individuals despite telling them i m not wanting any service they went ahead and made a payment of 1399 against my credit card. The retention team was also not of any help instead tricked me into this mess and gave false promises about a discount or something without giving me...

Hai there.
I received a document via bluedart yesterday and it is regarding my one assist membership which i never signed up for during credit card application or any. Its linked to my hdfc credit card though.

My membership details given in this bunch of papers as follows,
Relationship no: 3204623
Plan name: enhanced wa power single plan
Validity: 04/12/2018
Attaching scanned copy of same....

I received a phone call from axis bank today at morning. I am not activate any service. I don't request to activate any service from you. But wallet service is activated in my account. I do know for this.
This information is i call a one assist toll free number at evening and i received a details and i know the information at last time.
So please one assist team help me & deactivate this service and refund my money....

Dear team,

I am a icici card holder, the bank has auto debited rs.4998 from my card number ending with xxxxxxxx8972 with out my authorization on date 03/12/17 and i dont want this membership so cancel the membership and refund the same;

Relation ship number for one assit is 1593173

I urge oneassist to cancel this preposterous membership at once and debit the amount back into my credit card at...

I want to inform you that I have Recently purchased MI A1 – 4 GB Ram & 64 GB ROM Mobile phone from Flip cart dated 06.11.17 with invoice no FABBA[protected] & IMEI [protected] . Unfortunately my phone got damaged at Nokodar Chowk Jalandhar time 5.00 PM dated 09.12.17 while I was driving my bike. Suddenly my bike was slipped & unbalanced, due to that my phone was drop down at middle of road.

After drop down My phone got...

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
My relationship no - 3023125

Make sure to deactivate this plan asap, if not.. I will also...

This is a fraud company and oneassist people auto deducted rupees 1899 from my hdfc credit card without my involvement.

I didn't auto renew for oneassist protection plan, but they auto deducted from hdfc credit card themselves.

I am very surprising that why hdfc had tie up with this fraud company?

If hdfc people won't take any action on this company, they will also face legal issue.
br...

Hello,

I don't want one assist account anymore. I was raised a complaint regarding this since 2 years. But, one assist team is not ready to hear my words. Cancellation team will contact and they thought they got me compromised. I wasn't compromised and i didn't say anything about keep my account active.

Please take this as request and kindly do the needful.

My register mobile number is:[protected]br...