OneAssist Consumer Solutions Complaints & Reviews

I am not signed or accept any sheme on buying credit card. But you active one assist plan to my credit card without my knowledge. Now my account balance is automatically reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.

Credit card last 4 digits:0400
Registered email id: [protected]@gmail.com
Registered mob no: [protected]...

23rd dec 2017 i received a msg from one assist like dear cardmember, oneassist membership fee has been debited on your card ending 6439. Membership will be processed and welcome kit dispatched shortly. Why this happened i didnt do anything. Especially one assist debited my money from my account without my knowledge and otp too... If any third party transactions i do somany secure procedured to proceed but this is just a online credit card...

Sir my problem is my phone plan 2626453 costomer id
1279 plan sir my imei no mistake this plan your system problem my mobile imei no miss match so please corecson please check and correct my imei no my invoice slip mobile purchase slip so please check old mail uploaded invoice slip my documents

My correct slot 1 imei no. [protected] imei slot2 [protected] not accept my claim...

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on in dec month. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not canceling the servicing.

Please deactivate and refund my money asap
Hdfc credit...

I am not signed or accept any sheme on buying hdfc credit card. But you active one assist plan to my credit card without my knowledge. I am already deactivated one asist plan by massage (Stop oa) now my credit card account balance is automatically 1399 reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.
Relationship nbr: 3300774

My hdfc credit card last 4 digits:4820.
E-mail...

I songa srinivasarao have hdfc credit card from the last year
I paid rs.1900/- for one year member ship.

It is auto renewal for this year also rs.1899/- are detacted from my credit card account as on 15/12/2017.

Without any information and i don't receive any phone call or email this member ship is renewed

I don't want this membership, and this policy is not useful to me so i want to cancel...

I have taken your one assist policy in 2015 and i have not purchased your product.in 2016 and 2017 it was auto renewed. I found this when i checked my credit card statement for dec 2017. 1899 was debited from my credit card and one assist plan is auto renewed on 15 nov.

I have requested for cancellation and refund via call and just received an email on 19 dec 2017 that cancellation is initiated.

Try service...

I hv cancelled my credit card but ur one assists team as been detected my amount from the card without any information plz refund d amount to cancel my card... One assists team as no responsibility of costumer how to treat them... Without fail i need my amount... Ur officer will tel we'll refund u 300 as mega offer... We are not begging u ppl i'm asking my money.. I need my money to be refunded......

Dear sir, madam
I recived a call from axis bank today they told me this is card protaction...without my permission they debit 1899 rs from my dibit card.and i call to axis bankbut they cannot help me. Ijust want to decativate this service and refound the money.othervise i can not no more axisbank costmer thankyou.
Your regards
Mukesh devi
Mob.[protected]
My card last 4 disit..5795
Emailid..[protected]@gmail.com...

Money got debited from my credit card without my information, i'm not even aware abt the scheme on this one assistance, how can banks allow this kind of transactions, please take action on this issue and refund the amount.
The amount of money is around 1300 and got debited today, please make sure the money transaction should be done with user's information....

Hello last year i received a call from hdfc bank to upgrade my existing credit card with new regalia first, and informed me for that its mandatory to take oneassist protection for one year, and i was clearly told that i will be pre informed at the time of renewal, but i did not get any call or mail before processing renewal, i raised a compliant immediately after deduction of my money, and informed them to disconnect the service and refund...

I am not signed or accept any sheme on buying credit card. But you active one assist plan to my credit card without my knowledge. Now my account balance is automatically reduced. So you will re-access the reduced amount and otherwise i will go to consumer court.

My hdfc credit card last 4 digits:3261.
Registered email id:[protected]@gmail.com
Registered mob no:[protected]....

I had taken one-assist membership for my iphone on 27 dec 2016 after paying rs 3499/-. Two weeks before i wanted to check what is the status of my membership, but, in the website my membership details was not visible. When called one-assist customer care, they said that upon my request in june they had cancelled and returned my money.
I had never called them to cancel my request, also, the amount they claim to have returned is rs...

Hi,

I have got my handset repaired via one assist insurances. But after the handset repair it was having some issue with the speaker and mic, so made a complain to them with 48 hrs that my repaired handset is having issue so please get it fixed. I was told by the oneassist customer care that we have received your complain and the re-pickup will be done withen 2-3 working days. But this was not done after 8-10 days also. Everyday...

I got the text from oneassist team, that my subscription has been auto renewed and i instantly cancelled that one through the live chat option.

After cancellation i got one mail form oneassist that my cancellation is under process.in the very next day i got the text from hdfc bank that my card has been debited for rs. 1899 against the renewal of oneassist membership.

How you can debit my account when the cancellation...

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 28/11/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Cancel my one assist policy. Waiting for your refund
Your...

This is abhijith c
One assist relationship # 3187360
Mobile # [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past...

I got a call from one of your customer care executive or u call marketing executive from no[protected], don't remember her name. The executive informed about insurance renewal due of my mobile handset which i appreciate.
But your executive is very rude and really very adamant for her view point and not ready to listen to the customer at all.
The marketing executive needs to be polite and hear concerns of the customer but to...

I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 17/12/17 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.
Please deactivate it immediately and refund money asap. Because i have many problem face money related issue.

Please i request to u.

Date of incident : 17/12/2017br...

Dear friends

This is a big fraud company and cheat company and my reg num [protected] and my phone is damage 10/12/2017 and my phone is pick up time 12/12/2017 and after 8 days but ph is not pick up but today call one assist and they told me please wait 48 hours but 48 hours is complete but ph not pick so please dosto is company ki policy na le ye company ek bhot bde fraud he or agent to bhot bde madarchood he is company ka...