OneAssist Consumer Solutions Complaints & Reviews

Hello there

I received sms from kotak mahindra bank that rs 1299/- is deducted from my credit card to one assist plan. Without my permission. I didn't apply for any of such plan and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act.

Please deactivate and refund my money asap
Date of incident : 16:23hrs. 11th july 2017
Kotak credit card...

What the hell is this without my confirmation you have done renewal of my policy.
How could you do this without my information, i dont want to renew this policy.

Seriously this is a crime, please take a note and return the same amount you have deducted.

I will take serious action against the bank, how could bank give my money to anybody without my confirmation.

Please revert asap.
br...

Hello there

I received sms from kotak mahindra bank that rs 1299/- is deducted from my credit card to one assist plan. Without my permission. I didn't apply for any of such plan and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act.

Please deactivate and refund my money asap
Date of incident : 16:11hrs. 11th july 2017
Kotak credit card...

Vendor pick up was assigned but they were unable to collect my device as my pin code was non servicble area so i asked to shipped the product manually and promised to refund curior charges, i already sent the curior recipt to the logistic department, they assured the refund is in process but not credited yet, i have contacted multiple times regarding this issue, but no valid supoort is still given, please help...

Vendor pick up was assigned but they were unable to collect my device as my pin code was non servicble area so i asked to shipped the product manually and promised to refund curior charges, i already sent the curior recipt to the logistic department, they assured the refund is in process but not credited yet, indly do needfull, multiple time i have contacted regarding this but no valid response is still given to me...

Hi,

I am arjun shaw, my relationship no is 1168759, id - [protected], plan - enhanced wa single plan, my phone number is [protected].

I received a letter of renewal from one assist. And i decided to close it as i am not having the usage now.

I have called multiple times and asked to close my policy in [protected] (One assist live uninterrupted) — https://www.oneassist.in/OASYS/private/customer[website],...

I received sms from kotak bank today that rs-1299/- deducted from my credit card to one assist membership fee. Kotak customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back.

Please deactivate and refund my money asap
A...

One assist called me few days back and i sent them so many mails for not activating this plan and they replied back that my number is not registered for this plan.
Still after few days one assist has activated and charged me rs1299 from my account without my consent. I want you to cancel my subscription and refund my money as soon as possible. How can you charge me without my permission? Please deactivate and return my rs1299....

My mobile honor 6x screen is damaged. I have taken one assist insurance through online while purchasing mobile from amazon.in. On june 1, the documents have been verified and pickup of the phone from onessist team took my mobile and got a mail that they received all documents. They processed and said i need to pay excess amount rs.366 for further processing. I paid on june 21 and i have the receipt. I still now didnt receive the mobile and...

Hi,

I'm using hdfc credit card. I have deducted the amount of 1799 from my credit card. It's unfortunately created pls cancel it.

Kindly cancel this plan and request you to refund the amount of rs:1799. This is unacceptable that you have been repeating the same.

Date of incident:2/7/2017
Relationship no:2317889
Name:durgakumar kunchalal...

Dear team,

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please...

Hello there

I received sms from icici bank that rs-1799/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 18.33hrs. 10 july...

Ear sir,

My self sulinder kumar (Mob.:- [protected])

I had activate the plan of card lost on 02, 03/072017 on the befall of your representative commitment. She tell me that if i cancel the plan then the full refund of amount in my account.
On 04/07/2017 1899 rs. Are detected from my credit card and same day i place the call to your customer care for cancel the plan and he had tell me for wait for 48 hrs....

Hello there,
I received sms from hdfc bank today that rs-1799/- deducted from my credit card to one assist membership fee. Hdfc customer rang information.
As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. But now without my permission, the plan got renewed. I don't even...

Hi team,

Received email from oneassist that rs-1799/- wil be auto deducted from my account to one assist plan. Icici customer rang information.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident...

I have availed credit card from hdfc bank just a week ago and to my notice a debit of rs.1299/- regarding one assist membership fees have been made, neither did i avail or opt for the one assist services and i am not at all interested and willing to continue with the same. Such kond of deduction is totally unethical and unprofessional, not at all acceptable.
I want the amount to be refunded at the earliest. Moreover had called and...

My registered phn no. Is [protected]. I have submitted phn damaged claim since 10 months ago . After that my claim was rejected by insurance company by giving me some rubbish statement. i agreed with them so then they said my damaged phn will be delivered to me within 7 working days ..now its been 3 months that my claim is rejected and i still disnt get my phn back....

I submitted my claim nearly 2 months back. still my claim has not been solved. every-time i call the customer executives they will say that wait for 24 to 48 hours and we will get some information from their executives. but i never got any details from them. they even didn't pickup the handset from my home which is their responsibility. they even didn't refunded the courier charges for sending my handset which they have to do. i even didn't...

Hi I'm kartheek i have purchased REDMI NOTE with 4GB64GB, and still i didnt received my device..Please assist me good service .. I'm desperately disappointing by your service it is with you for more than 125 days.. where i have my device with me for only 10-15 days..

Please do the needful
Thanks
my relation number: 1705462
My claim number SR#1790392...

I want to cancel my one assist account which was activated without my permission automatically.i have never applied for One Assist membership.I have also request them on phone to cancel my membership instead of canceling the membership they have send a renewal reminder which will be renewed in one working day costing me Rs.1799 vide regd SR[protected].My relationship no is 118426 and plan is Enhanced WA Privilege Plan.They are not responding...