I got mail of auto renewal of my membership on 18th june 2017 and the renewal date is 3rd july 2017.
I donot wanted to continue hence i called on 19th june 2017 an asked for the cancellation, the customer care guys told we have taken the request and you will get call back for the same and when i asked request no they said it is not possible as it is just arranging call back from the concerned team for cancellation. I agreed and waited for call which i didnot get so i called after 3-4 days again and again the same discussion.
Till today i am calling them daily to cancel and not to renew and deduct but no response from oneassist.
They are cheating me and forcibly renewing my membership which i donot want at all.
They are simply fooling me and deducting my money which is illegal and they are not cancelling and refunding my amount.
I want help to cancel membership completely and get the amount refund.
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jun 28, 2017
Updated by [email protected] my relatioship no for oneassist: 462683
my mobile no: [protected]
i want the cancelation confirmation along with refund
Verified Support
Jun 29, 2017
OneAssist Consumer Solutions Customer Care's response Dear Ms Shobha,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2109744.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards
Deepali
Team OneAssist
Jul 14, 2017
Updated by [email protected] After raising complaint over here also OnseAssit people has charged my HDFC credit card ending 9798 of Rs.1299 and it seems they are not cared of even consumer court and they are robbing my money from me forcibly.
There is no cancellation confirmation mail or call and on top of that false comment above saying "As per your request, we have cancelled your plan vide service request No. 2109744.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account."
and robbed 1299/- from me.
Now since oneassist seems not caring even consumer court and cheating me, where i have to seek for help and get my money back.
Please someone suggest me as i want to get rid of this one-assit robbers.
Jul 17, 2017
Updated by [email protected] After raising complaint over here also OnseAssit people has charged my HDFC credit card ending 9798 of Rs.1299 and it seems they are not cared of even consumer court and they are robbing my money from me forcibly.
There is no cancellation confirmation mail or call and on top of that false comment above saying "As per your request, we have cancelled your plan vide service request No. 2109744.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account."
and robbed 1299/- from me.
Now since oneassist seems not caring even consumer court and cheating me, where i have to seek for help and get my money back.
Please someone suggest me as i want to get rid of this one-assit robbers.
Please don't post your complaints here in this STUPID FAKE SENSELESS website [" https://www.consumercomplaints.in/ "]. It's a TRASH. They have created to cheat people. Never disclose your account number or at the number to anyone.
FAKE FAKE FAKE " https://www.consumercomplaints.in/ "