OneAssist Consumer Solutions Complaints & Reviews

This is a fraud company. The refund team is insisting to share the complete credit card number and otp, when i am asking to cancel the membership and refund the amount.

I have sent multiple emails and not seeing any positive response from the team. I don't understand why the team is irritating so much when i am requesting to cancel the membership.

This is not the way they should do the business, customers should accept the membership by willingness and not by force.

Plan details:
Insured name : hemanth yerrabati
Oneassist membership id : [protected]
Hdfc credit card no. *2675

Feb 24, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

OneAssist Consumer Solutions Customer Care's response Dear Hemanth,

Greetings from OneAssist!!!

We are sorry to see you go and regret for any inconvenience caused to you.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 380051

Hello there

I received sms from icici bank that

Your icici bank credit card xx6009 has been used for a transaction of inr 1, 399.00 on january 20, 2020; 18:17:43. Info: oneassist consumer sol.

I haven't provided any consent for this kind of service that such amount is being deducted from my account twice.
1. Sat, jan 19, 2019, 7:47 pm
2. January 20, 2020; 18:17:43

Please deactivate and refund my money asap

Contact number : [protected]

Feb 26, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

OneAssist Consumer Solutions Customer Care's response Dear Jaydipsingh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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This is a fraud company. The refund team is insisting to share the complete debit card number when i am asking to cancel the membership and refund the amount.

I have sent multiple emails and not seeing any positive response from the team. I don't understand why the team is irritating so much when i am requesting to cancel the membership.

This is not the way they should do the business, customers should accept the membership by willingness and not by force.

Plan details:
Insured name : sabitha desu
Oneassist relationship number : 9743802
Oneassist membership id : [protected]
Plan name : enhanced wa privilege single plan

Feb 21, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jan 20, 2020

Updated by [email protected] Why is the complaint resolved without the resolution?... I already mentioned that this is the 2nd complaint as there was no solution to my 1st complaint even after a week in spite of multiple emails,

Verified Support

Jan 20, 2020

OneAssist Consumer Solutions Customer Care's response Dear Sabitha,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 10th Jan and the refund must have credited to your respective bank account. Request you to check with your bank.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: 147001

On receipt of the credit card statement, i found that hdfc bank had deducted rs-1899/- from my credit card to one assist plan. This amount is deducted even though i have complained last year to one assist about non-requirement of your services. Even then this year, once again without my knowledge they have deducted the funds again. Its my humble request to force the one assist to reverse the charges. I dont even know the company and this kind of [censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act.

Please deactivate the one assist plan and refund my money asap
Date of incident : 12 dec 2019
Hdfc credit card no. Xx3337

Feb 20, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

OneAssist Consumer Solutions Customer Care's response Dear Harish,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 2602 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 5957800
Name :- eswar m
Mobile no. :- [protected]
Credit card number ending :- 5374

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 2602 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 5957800
Name :- eswar
Mobile no. :- [protected]
Credit card number ending :- 5374

Feb 22, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

OneAssist Consumer Solutions Customer Care's response Dear Eswar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 500055

Hi team,

I spoke to one of your customer executive, to cancel my subscription.
He was hell bent on me renewing the subscription, inspite of my repeated requests he was not listening to me and i do not believe he would have cancelled my subscription. These type of cheap sale skills is not expected from this company.

I request you cancel my subscription with immediate effect and do not want to here from any of your customer care executives.

Please refund my money, which was auto detected from my credit card.

Name: mavuduri sai kiran
Contact no: [protected]

Regards,
Kiran

Feb 17, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by M_KIRAN143 please update me on this ASAP!

Verified Support

Jan 16, 2020

OneAssist Consumer Solutions Customer Care's response Dear Mavuduri,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hello,

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan without my permission and i also got a mail from one assist team. I don't even know the company and this kind debiting amount from my account and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap.

Thanks & regards,
Nidhi niharika

Mar 4, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

OneAssist Consumer Solutions Customer Care's response Dear Nidhi,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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N

Nidhi Niharika

Jan 15, 2020

How long will it take to get my refund.

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Sir
I had never opted for one assist wallet insurance but was charged rupees 1899 towards insurance which i paid. But i don't want to pay in future. I tried calling my bank but got no solution. So please cancel my insurance plan on hdfc credit card ending
1927 as soon possible. Thank you.

My contact details:-
Email - [protected]@gmail.com
Mobile number - [protected]

Feb 21, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

OneAssist Consumer Solutions Customer Care's response Dear Komal,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Pune, Maharashtra

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 15.37hrs. 31st dec, 2019
Icici credit card no. Xx8000
Oneassist relationship number : 9669096

Feb 19, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

OneAssist Consumer Solutions Customer Care's response Dear Shanofar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: B104, aai jivdani apt heera, vidyalaya road donga virar west, Thane, Maharashtra, 401303

Date of incident:11th jan 2020.
Client no:[protected]

I kept my mobile on window and i slept on bed. My phone was rang as confirmed by my wife. She gone for loo and in between i wakeup and not found my phone on window. I asked my wife she told me, phone was at window. My mobile was fall from window to down and due to this phone display broken.

Insurence compay has rejected my claim.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2020

OneAssist Consumer Solutions Customer Care's response Dear Shailendra,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

We understand your concern and would like to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

The company felt that the damage happened would have been avoided if you had kept the phone in a safe place. As the incident happened is not due to any accidental force the claim got declined.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist

Jan 15, 2020

Updated by happy1990 Dear Team,

This is not your comment on claim.kindly share insurance company original comments or email.

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H

happy1990

Jan 15, 2020

Dear Team,

This is not your comment on claim. Can you share insurance company comments or mail where they rejected my claim.

Reply

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Address: B-block, Gautam Buddh Nagar, Uttar Pradesh, 201303

I received sms from icici bank that rs 1899/- deducted from my debit card to one assist plan without my permission. I call customer care but their are not helping me. And their are deviating from their own term and condition (6.2) of refund.

Please deactivate and refund my money
Date of incident 9 jan 2020
Icici bank debit card no.-××××××0680
One assist relationship no.- 7593402
One assist member no.- [protected]

Jan 16, 2020

Complaint marked as Resolved

Refund total amount, Thank you

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

OneAssist Consumer Solutions Customer Care's response Dear Kumar,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 13th January, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted .

Hope this resolves your issue.

Regards

Team OneAssist

Jan 14, 2020

Updated by Keshav950 Can i know the total refund amount

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Address: 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road, Mumbai, Mumbai City, Maharashtra, 400059

I'm using hdfc credit card. Without any advance intimation you have deducted the amount of rs 1399 from my credit card.

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same.

Deducted date : 05.01.2020
Card no: xx8052
Membership id : [protected]

Feb 26, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

OneAssist Consumer Solutions Customer Care's response Dear Kamal,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Surat, Gujarat, 395006

Sir,

I got a call from one assist regarding their plans, i told them i will review later but they charged me 1399 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 7616. Other wise cancel my credit card, i don't want to spend money on all these things.

My number is [protected]
Mail id is [protected]@gmail.com

Mar 1, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

OneAssist Consumer Solutions Customer Care's response Dear Mr Sabhadiya,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Tirupur, 641652

Name : vijichristuraj
Oneassist relationship number : 9744014
Oneassist membership id : [protected]
Plan name : enhanced wa privilege single plan
Mobile : [protected]
E-mail : vijichristuraj. [protected]@gmail.com

Dear one assist team.,

I have not given any commitment or consent to pay for it... Without my knowledge the same has been debited rs.1899/- in my savings account...

First of all you have obtained any of my consent for debiting in my account for activation...

Kindly refund the amount at the earliest without any charges or further delay...

Regards.,

Vijichristuraj. J

Feb 14, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

OneAssist Consumer Solutions Customer Care's response Dear Vijichristuraj,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 08th January, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted.

Hope this resolves your issue.

Regards

Team OneAssist

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T

Trinath Maharana

from Chennai, Tamil Nadu

Jan 10, 2020

Dear Sir,
Sorry to say that due to some personal problem i want to cancel my one assist plan as per below details immediately. Kindly do the needful.
Thank you
Trinath Maharana
Relationship No.: 3443659
Plan : Enhanced WA Power Single Plan
Valid up to : 02-Jan-2020
Mobile No.: [protected]
Card No.**7040

Reply

OneAssist Consumer Solutions Customer Care's response, Jan 14, 2020

Verified Support

Dear Trinath,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 14th December, 2019.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your issue.

Regards

Team OneAssist

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Hi team,

An amount rs 1899 is deducted from my icici bank account towards the oneassist membership. I never confirmed to deduct the amount from my bank to and no intention to get the card/device protection plan.
I do not need this protection plan. Hence please de-activate the below plan and refund the amount.

Oneassist relationship number : 9743802

Oneassist membership id : [protected]

Plan name : enhanced wa privilege single plan

Thanks
Sabitha

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

OneAssist Consumer Solutions Customer Care's response Dear Sabitha,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Jan 11, 2020

Updated by [email protected] Hi,

The OneAssist refunds team is calling multiple times and asking for complete Debit card number and they are saying without the debit card number they cannot refund the amount.
I am really worried about sharing the number. Why do you guys need my debit card number to refund the amount, With out the debit card details you have deducted the amount from my account and now your are asking for the debit card number.

Looks like some fraud is taking place.

Thanks
Sabitha

Jan 20, 2020

Updated by [email protected] My Problem is still not resolved and membership is not yet cancelled and amount not refunded in spite of multiple emails.

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S

Sirish Hota

Jan 13, 2020

I got SMS of auto debit of renewal of one assist plan with out prior intimation or confirmation. So please cancel plan if any and reverse debitted amount

Reply

OneAssist Consumer Solutions Customer Care's response, Jan 14, 2020

Verified Support

Dear Sirish,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 08th January, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: 400083

The manager,

I have received my bank account statement from icici bank, hirnandani garden branch that rs-1899/- deducted on 01/07/2019 from my debit card to one assist plan. Without my permission. Even i don’t received any email from one assist team. I don’t even know the company and this kind [censored] onsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate membership immediately and refund my money asap

Date of incident : 16.33hrs. 01 jul 2019
Icici bank debit card no. Xx714
Oneassist relationship number : 7473738

Feb 11, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

OneAssist Consumer Solutions Customer Care's response Dear Sanjay,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Kamrup Metropolitan, Assam, 781006

Hello there

Recently, i have received a kit from one assist about membership of them. Since the company is not known to me and without my approval they have deducted an amount of rs.1899 from my bank account which is totally not at all acceptable.

Please deactivate plan and refund my money asap
Oneassist relationship number : 9649090.

This is totally unethical. Without any information and approval from myside, how they can deduct this much of amount. Please take action on the same

Feb 9, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

OneAssist Consumer Solutions Customer Care's response Dear Bhaswati,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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N

nagamathi

Jan 9, 2020

I am a HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card. I am not interested to join in membership any more. So cancel the membership and refund this debited amount of Rs.1899/-.

OneAssist Relationship Number : 9679013

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Address: VEDANTA MEADOWS, Jharsuguda, Odisha, 768202

Hello,

I am jayashree behera, do not know how 1899.00 rupees deducted in my icici bank saving account against one assist even i do not know about that. Even i have not got any message or call in my phone regarding this activation.
After all i have tried many time to one assist but every time i failed.
So please help me out and refund my money.

Regd vide: sr[protected]
My icici account no :[protected]

I want to deactivate that one assist plan and want my whole refund as soon as possible.

Jan 8, 2020

Complaint marked as Resolved

i have only give complain on this platform then nothing to do, they noticed and resolved my problem

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

OneAssist Consumer Solutions Customer Care's response Dear Jayashree,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

View replies

S

shyamli008

Jan 8, 2020

thanks for your quick response and feel happy that your company is thinking about customer safety but one thing to say . why are you activating your One Assist Plan only by a single call . Some time any other person or any kids may pic the call . so do not do like this, you should make the customer proper understand and give him or her proper time to decide not forcefully activate your plan by calling .

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Dear sir,
I am nabin halder, complaining against one assist consumer solution for cut a unauthorized amount of 1899 for their service. I do not want to continue this service but there is no any option in their website to deactivate this service. My membership id is [protected]. Please help me to get back this amount to my account.

Regards,

Nabin halder
Ph no: ([protected], [protected])
Email id: ([protected]@gmail.com, [protected]@gmail.com)

Feb 11, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

OneAssist Consumer Solutions Customer Care's response Dear Nabin,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

OneAssist Consumer Solutions Complaints & Reviews

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OneAssist Consumer Solutions reviews & complaints page 37

oneassist consumer solutions complaint to cancel the membership and refund amount - fraud company

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one assist deactivate one assist plan

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2nd complaint to cancel the membership and refund amount - fraud company

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forced auto debit of rs.1899 from my hdfc credit card

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cancellation of one assist membership

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cancellation of one assist membership

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please cancel my oneassist subscription

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oneassist deactivation and refund

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deactivate credit card insurance hdfc

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complain about transaction of 1399/- from credit card without my permission

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claim settlement.

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deactivated my one assist plan

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deactivation of wa power plan

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I am complaining to cancel cancel the policy of oneassist.

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requisition for cancellation of oneassist & refund of money

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deactivate the enhanced wa privilege single plan (oneassist membership id : 1006660778)

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deactivate membership of oneassist relationship number : 7473738

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oneassist deducted rs.1899 without my approval

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deactivate the one assist plan in my account and refund my whole amount

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unauthorized payment deduction from my account

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