Submit a Complaint
Claimed

OneAssist Consumer Solutions Complaints & Reviews

www.oneassist.in
3.9
Last updated Mar 23, 2024
Complaints 4065
Resolved
3094
Unresolved
971
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
Quick Links
Statistics
Share
Contacts
Complaints

File a complaint to OneAssist Consumer Solutions

Having problems with OneAssist Consumer Solutions?

File a complaint and get it resolved by OneAssist Consumer Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
OneAssist Consumer Solutions
Customer Service Contacts

OneAssist Consumer Solutions Phone Numbers

Toll free
1800 407 333 333
675
456
Phone
+91 80 8033 3333
444
278
+91 22 4298 3000
160
198
View all OneAssist Consumer Solutions contacts

OneAssist Consumer Solutions Website


OneAssist Consumer Solutions Head Office Address

707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400059

Credit Cards
OneAssist Consumer Solutions
Complaints

Complaints recently resolved by OneAssist Consumer Solutions customer care

View all complaints

Most useful OneAssist Consumer Solutions reviews

Featured OneAssist Consumer Solutions consumer stories

OneAssist Consumer Solutions reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gokulakrishnan Velu
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the amount debited

Hi,

I'm having the icici account for almost 4 years without any issues other than this (One assist) wallet assist plan which got subscribed to my credit card with out my knowledge and i got few mails regarding this which i had mentioned below,
1. We wish to inform you that the e-mail statement for your icici bank credit card account xxxx6007 has been sent to your registered e-mail id on september 26, 2018.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saiteja Streak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe one assist card

Dear colleagues,

I was subscribed one assist card on december 2017 with hdfc credit card no: xxxx xxxx xxxx 5454 and i am not at all interested in this subscription now. Because simply i am getting my one assist card and it will be unused for the whole year for which i am getting charged 2500 every year.

So pllease unsubscribe me from this subscription.

Thanks & regards,
Saiteja...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivalib
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation and refund of deducted amount

Address:Mumbai City, Maharashtra, 400709

One assist team phoned me in july asking to get enrolled for a plan.
On july, 31st i received relationship number: 7805887
I had neither registered nor enrolled for anything with them i received an email on 2nd november, 19 regarding deduction from my hdfc credit card. Now the due is rs. 4114. They never mentioned the amount that will be deducted each month if i enroll for their plan. This is scam!!
I never even received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Loganathan Gudiyatham
from Bengaluru, Karnataka
Report
Copy

its

Address:17,2nd main road,, madura nagar,moodalapalya, 560072

MEM ID: [protected] SR ID: 4881230

I made an complaint to fix my water purifier its been 25 days still issue is not fixed and not given any standby machine as per commitment in contract

I have contracted the customer care at least 10+ time and they confirm it will be fixed tomorrow and it never happen

Your not keep up the word, Extremely unhappy, I dont see anyone OWNING My concern, Please give...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmitabhAcharya
from Kolkata, West Bengal
Report
Copy

card protection plan auto renewal without informing.

Address:OneAssist Consumer Solutions Pvt. Ltd. 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road, Mumbai 400059, Mumbai City, Maharashtra, 800001
Website:oneassist.in

One assist plan — cancellation and refund

Membership ID [protected]
Relationship number is 1338765
Mobile No [protected]

I took hdfc credit card on 2016 and one assist plan given to me. Now next year when my plan auto renew and money deducted from my credit card i contacted them and told to cancel the plan but they didn't do that after confirming the same. Every year they renew my plan without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmitabhAcharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of my membership

Address:OneAssist Consumer Solutions Private Limited 3rd Floor, Fleet House, Next to Marol Naka Metro Station Marol Naka, Andheri Kurla Road, Mumbai 400059 Ph: +91 22 4298 3000, Patna, Bihar, 800001

One assist plan — cancellation and refund (Hdfc credit card no *5578)

I took hdfc credit card on 2016 and one assist plan given to me. Now next year when my plan auto renew and money deducted from my credit card i contact them and told to cancel the plan but they didn't do that after confirming. Every year they renew my plan without my permission and without informing me in any manner. I m continuously calling to one assist,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dabar parihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted amount without even confirmation.

I am not using one assist service from past two year. You guys deducted amount from my credit card which was closed a year ago.
Please refund my 1899 rs to my account.
My relationship number is 2824432

While asking for refund you guys keep asking for confirmation email even i have sent it 4 times.

Did you even bothered to ask for confirmation while asking for renewal of service. You activated service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vks1984
from Pithoragarh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

This company always frauding me. Last year i have cancelled the plan again it reniew without my permission and deduct my money without giving any information. This company assured to protect the card but in the back of assuring it takes much money making the customer fool and without asking any thing it deduct money. There is no any online platform for the customer where i can go and cancle my plan my self. Because company know if such types...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ritesh611
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist deactivate one assist plan

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 21.10hrs. 31 oct 2019
Kotak credit card no....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ram Kumar Chaudhary
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejected repairing of liquid damaged handset under protection plan

Address:OneAssist Consumer Solutions Pvt Ltd * ADANI LOGISTICS LTD, Antariksh Logidrome ,Warehouse A4, Village :Sape- Aamne,Padgha- Kalyan Road, Post- Padgha Bhiwandi, Maharashtra, Thane, Maharashtra, 421101
Website:www.oneassist.in

I have purchased moto e5 plus * from amezon with protection plan which is provided by oneassist. After diwali vacation, i observe my phone not charged properly so i will go moto service center. Service center told me mobile phone is liquid damage so mobile not repaired in warranty. So i raised claim for the same to oneassist with proper documents in mentioned criteria of claim. However the insurance company rejected my claim mentioning that...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gaurav.bbatra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed and fake closer of my complaint

Address:Lucknow, Uttar Pradesh, 226017

I had taken the plan for my 4 home appliances, in the year 2018, i raised the complaint about my ref in the month of oct 2018 against complaint number 3645921 engg visited at my place and found duct of ref is defective which need to be replaced. On 06th nov my complaint has been closed as mentioned remark that part is not available with brand and refund to be processed as per norms and i received the same information via sms on my register...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deven712
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oneassist subscription fee is auto debited without prior information

Hello oneassist
I got below message on 26-oct,

Dear cardmember, oneassist membership fee has been debited on your card ending 0175. Membership will be processed and welcome kit dispatched shortly.

I am not even using the one assist
As part of my personal loan they have deducted 1899 as an offer and from then it's been auto debited.

I don't need this this service
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nathsri60
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without permission debited my money

Address:7-43 MAHESH NAGAR, ECIL, Hyderabad, Andhra Pradesh, 5000062

One assist consumer solutions — one assist me activated without my consent
Amit211096 on nov 6, 2019
One assist me activated without my consent
I'm using the icic bank debit card. I got a message that an amount of 1899/- was debited from my credit card without my permission on 06 november 2019

Kindly cancel this plan and request you to refund the amount of rs 1899/-. Please deactivate one assist membership...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vedanti Dhere
from Delhi, Delhi
Report
Copy

renewal policy wa privilege

I have received sms from ICIC bank that Rs-1899/- deducted from account to one assist plan on 6/11/2019 without my permission.I am not interested in this services and this kind of charging to account without any agreement.

I already called on (protected) and raise the complained, but I didn't receive any complaint number.

Please deactivate it immediately and refund money asap

Name :Varsha Eknath...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varsha Dhere
from Delhi, Delhi
Report
Copy

renewal policy wa privilege

I am varsha eknath dhere at post palus dist.sangli. I had already call to stop the one assist WA previlige policy on dated 6th nov 2019.Policy no SR[protected] one assist plan.I had call to customer care for previous year to stop this policy, customer care was told me stop this policy.But on dated 6th nov 2019 Rs.1899is debited from my account. so you can stop this above policy plan and refund my money Rs.1899 in 15 days. Otherwise i complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit211096
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist mfee activated without my consent

Address:#2FF, PHASE 1 , ASHIANA COMPLEX Bhensa Tibba , PANCHKULA, Panchkula, Haryana, 134112

One assist mfee activated without my consent
I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 05 november 2019

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me the deducted amount.

Kindly refund in my credit card account.

Credit card *5143br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HarishKumarMS
from Bengaluru, Karnataka
Report
Copy

one assist deactivate one assist plan

Address:Bangalore, Karnataka, 560074

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 13.02hrs. 21 oct 2019
Icici credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diksha Dogra
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please cancel my subscription

Address:Opposite post office, gali sarafan wali, Gurdaspur, Punjab, 143604

Please cancel my one assist subscription. I have tried calling many times but they didn't not process my request. I do not wish to continue this service. Below is the message i receive every year but before i reach customer care they deduct my money and never refund it. Please reach me as soon as possible. Below is the message i have received today and i want it to be canceled before my money is deducted.

Dear customer, we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jobinchemperi
from Palghat, Kerala
Report
Copy

unauthorized debit from my credit card

This oneassist team called me, i didn't even know what is happening. I got the credit card from icici telling me that there won't be any charges for the card.
Amd now they debte my account with rs. 1899/- on 05/11/2019. And this is complete cheating. I don't want this safety protection and please credit my account back with the same amount immediately.
Relationship number : 9183322
And my doubt is that, how my credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eldho12
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate and refund my money asap

Address:Pinakkattil House, Mekkadampu p.o, Muvattupuzha , Ernakulam , Kerala, Ernakulam, Kerala, 682316

Sir,

On[protected] one assist services had charged rs 1399 without asking my permision. I had already said them to cancel and deactivate my plan but stiil they charge money from my account without my permission, plz deactivate and refund my money. I just don't want the plan and please cancel my plan a for my axis bank debitt card ending with 2332 and refund my money asap., i don't want to spend money on all these things.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

OneAssist Consumer Solutions related businesses

Citibank
1.8
(1860)
Vertical Ventures
1.3
(8)
Popae Enterprise
1
(7)