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OneAssist Consumer Solutions Complaints & Reviews

www.oneassist.in
3.9
Last updated Mar 23, 2024
Complaints 4065
Resolved
3094
Unresolved
971
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
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400059

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W
warrierc
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction from credit card

Address:Thrissur, Kerala, 680002

Rs1899 deducted from my hdfc credit card with out authorisations.
This must be refunded immediately.
Further i have cancelled my hdfc credit card and your service to be deactivated for me.
This is 2ed year money is deducted from credit card with out authorisations as if it's their rights.
Rs1899 deducted in july 2019 need to be refunded with out any excuse....
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Y
ymasrani13
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist deactivate one assist plan

Address:380015

Hello there

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan. Without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 15.00hrs. 31st oct 2019
Icic debit card no. Xx4937br...
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K
Krishnaraj Mayya
from Mumbai, Maharashtra
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wallet protection plan cancellation and refund

Address:Hostel 1, IIT Bombay, Mumbai City, Maharashtra, 400076

Hi,
I got a message from icici bank that 1399 is deducted for one assist on 31st oct 2019.
I have not authorised this subscription.

One assist had called me to explain about the offer. They did not ask me if i want the offer. I did not confirm them that i need this offer.

Still they have deducted this amount and activated the plan. Please cancel the plan and refund the amount.

Customer...
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E
Eldho12
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my one assist service and refund my money u had debited without my permission..

Address:Pinakkattip house,mekkadampu p.o,muvattupuzha,ernakulam, Ernakulam, Kerala

One assist plan — cancellation and refund

29 reviews
New delhi, delhi, india
Salma khatoon
Submit a complaint

I received sms from axis bank that rs-1399/- deducted from my credit card to one assist plan on 30/10/2019. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind of charging of my credit card. I m continuously calling...
+1 photos
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N
Nayanika Bopanna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist plan

I don't remember your representative mentioning that your services cost me that much money (Rs.1899/-). I assumed it was part of the bank's services. You need to come up with more efficient ways to carry out your plans. The act of deducting the money without requesting for authorization comes off as a bad move from your part. I want to deactivate this service and would like a refund at the earliest....
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V
Vinay195
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel oneassist plan

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 22.23hrs....
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J
Jafarali Hussain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:560026

Hello there

I received sms from kotak mahindra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident :...
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P
pardeep.desler
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist membership cancellation and refund

Address:OneAssist Consumer Solutions Pvt. Ltd. 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road Mumbai 400059, Mumbai City, Maharashtra, 400059

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1217 without my concern on date:23/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 8975552
Name :- puran bahadur
Mobile no. :- [protected]
Credit card...
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R
Ra_Av_an
from Shamli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivating one assist subscription

Hi
This is to inform you that. I have taken a credit card protection plan from you (Oneassist consumer solution) on 24/10/2019 as one of the hdfc official agent recommended me to take this plan. I am requesting you to please deactivate this plan as soon as possible and refund my full money that has been deducted from account. I haven't use your security service. So please look at my problem. Your support will be highly appreciated...
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S
Sandeep94158
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to cancel plan that I have taken without benefit.

Address:RC-86,Archana enclave khora colony, GHAZIABAD., Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir, this is to inform you that. I have taken a credit card protection plan from you (Oneassist consumer solution) on 26/10/2019 as one of the hdfc official agent recommended me to take this plan. My mobile no is [protected] and email id ([protected]@gmail.com). I am requesting you to please deactivate this plan as soon as possible and refund my money if deducted from account. I haven't use your security service. So please look at my...
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S
Sameer1483
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my phone not repair

Address:DS HONDA SASHTRINAGAR DEHRADUN, Dehradun, Uttarakhand, 248001

Dear team,
My phone's claim was registered on 26/09/2019. Today the entire one is mounted and by calling on 25/10/2019, i am told that there are no parts at the repair center 15/10/2019 i call every day to ask what happened to my phone, i am told that your phone repairs are being completed by 25/10/2019. This is a matter of total mixing. Oneassist is driving me crazy.
Return the phone you hit but there are as many repair amounts...
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I
iamrprakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of oneassist plan

I received a call from icici or oneassist, i don't know, regarding oneassist plan for all dbit and credit cards. After that rs. 1399 has been debited from my credit card ending with credit card no. 7004 on 30/09/2019 without my consent on behalf of oneassist.
So cancel the oneassist plan and refundthe amount as soon as possible.
Oneassist relationship no. 8599467...
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D
Dev1224
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deregister my membership on oneassist

Address:Anuppur, Madhya Pradesh, 484330

Why hdfc customer care team not answering any fraud related mail of one assist plan??? I also received call from hdfc bank my card number ending with 4991and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]br...
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S
shamim8786
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of oneassist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6999. Without my concern on date:19/10/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299
Oneassist relationship no-5529519
Name - md shamim ashraf...
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C
contactavishek
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to deactivate service completely

Address:OneAssist Consumer Solutions Pvt. Ltd. 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road Mumbai 400059, Mumbai City, Maharashtra, 400059

I want to discontinue services from oneassist for card protection. My relationship number with oneassist is 5548965. I don't want to pay 1399 for their service. Their mobile application is not working on my phone and i have not been able to use their service at all. Therefore i have no intention of 1399/- getting deducted from my icici credit card account. Please deactivate my service from oneassist....
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Z
Zoher_125
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist mfee activated without my consent

Address:4/3413, 4TH FLOOR , H K STREET, BEGAMPURA, Surat, Gujarat, 395003

One assist mfee activated without my consent
I'm using hdfc credit card. I got a message that an amount of 1899/- was debited from my credit card without my permission.

Kindly cancel this plan and request you to refund the amount of rs:1899/- this amount includes 1899 for one assist. I am charged fee for not being able to pay this amount which is not acceptable. Pleases deactivate one assist membership & refund me all...
+1 photos
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M
maheswar reddy reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate

Address:H.NO 8 128/1 BHAGYANILAYAM, STATIONALWAL, 500010
Website:OZuo

Hello i would like to deactivate the one assist service that is two years back activated on my hdfc credit card, which is charging me rs. 1399.

I have two years back applied for hdfc credit card and i have the one assist service activated on my credit card. The charges are of rupees 1399.

As of now i am not interested for this service so can you please deactivate the service for my credit card......
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N
Nicks_Thakar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to deactivate one assist service of my hdfc credit card

Hello i would like to deactivate the one assist service that is currently activated on my hdfc credit card, which is charging me rs. 1399.

I have recently applied for hdfc credit card and i have the one assist service activated on my credit card. The charges are of rupees 1399.

As of now i am not interested for this service so can you please deactivate the service for my credit card....
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5
5135025
from Sagar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about insurance policy

Address:Space park-1 indore, Indore, Madhya Pradesh, 452010

Hello
This is Chayan jain.
I'm continuously calling to your customer care support, but not even my single call is being answered. My laptop insurance date is expired and i have called them many times even before the expiry date. But each and every time they put my call on hold to transfer it to their renewal department. And my call is put on hold for 20 -25 minutes. And no response is being given from your side.
I'm...
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K
k.r.d reddy
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate and refund

Address:D.NO.6-2-10, DUSARLA PUDI VARI STREET, East Godavari, Andhra Pradesh, 533001

Why icici customer care team not answering any fraud-related mail of one assist plan??? I also received a call from icici bank and they just are given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap. Relationship no.8770836....
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