OneAssist Consumer Solutions Complaints & Reviews

Address: OneAssist Consumer Solutions Pvt. Ltd. 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road, Mumbai 400059, Mumbai City, Maharashtra, 800001

Website: oneassist.in

One assist plan — cancellation and refund

Membership ID [protected]
Relationship number is 1338765
Mobile No [protected]

I took hdfc credit card on 2016 and one assist plan given to me. Now next year when my plan auto renew and money deducted from my credit card i contacted them and told to cancel the plan but they didn't do that after confirming the same. Every year they renew my plan without my permission and without informing me in any manner. I m continuously calling to one assist, but they did not cancelling the service not refund the amount.
I want to file case against this fraud company.

Please help me deactivating my membership and refund my money asap

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Nov 26, 2019

Updated by AmitabhAcharya Still there is no response from OneAssist.

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Address: OneAssist Consumer Solutions Private Limited 3rd Floor, Fleet House, Next to Marol Naka Metro Station Marol Naka, Andheri Kurla Road, Mumbai 400059 Ph: +91 22 4298 3000, Patna, Bihar, 800001

One assist plan — cancellation and refund (Hdfc credit card no *5578)

I took hdfc credit card on 2016 and one assist plan given to me. Now next year when my plan auto renew and money deducted from my credit card i contact them and told to cancel the plan but they didn't do that after confirming. Every year they renew my plan without my permission and without informing me in any manner. I m continuously calling to one assist, but they did not cancelling the service not refund the amount.
I want to file case against this fraud company.

Please help me deactivating my membership and refund my money asap

Dec 29, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

Nov 20, 2019

Updated by AmitabhAcharya Dear Sir,

My Membership No is [protected] and my mobile no is [protected].
I also put a request for cancelling my membership and refund the debited amount.
I daily receive calls from your side but still it is active.

Verified Support

Nov 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

As informed earlier, we are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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I am not using one assist service from past two year. You guys deducted amount from my credit card which was closed a year ago.
Please refund my 1899 rs to my account.
My relationship number is 2824432

While asking for refund you guys keep asking for confirmation email even i have sent it 4 times.

Did you even bothered to ask for confirmation while asking for renewal of service. You activated service without my approval. Pathetic people stealing money.

Dec 19, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

OneAssist Consumer Solutions Customer Care's response Dear Dabar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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This company always frauding me. Last year i have cancelled the plan again it reniew without my permission and deduct my money without giving any information. This company assured to protect the card but in the back of assuring it takes much money making the customer fool and without asking any thing it deduct money. There is no any online platform for the customer where i can go and cancle my plan my self. Because company know if such types of platform will create no any customer will become fool.

Dec 17, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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N

Narsimha Anantha

from Delhi, Delhi

Nov 21, 2019

This plan not useful me

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Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 21.10hrs. 31 oct 2019
Kotak credit card no. Xx7008
Oneassist relationship number : 9111303

Dec 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2019

OneAssist Consumer Solutions Customer Care's response Dear Ritesh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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D

Diksha Dogra

from Dirba, Punjab

Nov 12, 2019

As i have filed a complaint to cancel my subscription but i just got a message that money has been deducted from my account. Please cancel my subscription and refund my money as soon as possible.

SRxxxxx0986: Dear Customer, we have completed your request for renewal of OneAssist Plan.

Regards,
Diksha Dogra

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C

Chinnu Samy

from Mumbai, Maharashtra

Nov 13, 2019

Pls refund my amount

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Address: OneAssist Consumer Solutions Pvt Ltd * ADANI LOGISTICS LTD, Antariksh Logidrome ,Warehouse A4, Village :Sape- Aamne,Padgha- Kalyan Road, Post- Padgha Bhiwandi, Maharashtra, Thane, Maharashtra, 421101

Website: www.oneassist.in

I have purchased moto e5 plus * from amezon with protection plan which is provided by oneassist. After diwali vacation, i observe my phone not charged properly so i will go moto service center. Service center told me mobile phone is liquid damage so mobile not repaired in warranty. So i raised claim for the same to oneassist with proper documents in mentioned criteria of claim. However the insurance company rejected my claim mentioning that "cc68_unexplained resons". So like this oneassist company making fool to all by not giving services against protection plan.

+4 photos

Dec 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2019

OneAssist Consumer Solutions Customer Care's response Dear Ram,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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R

Ravi patkar

from Mumbai, Maharashtra

Nov 13, 2019

I was accidentally activated oneAssist service on my mobile. Now I'm not interested to continue, and it is automatically renewed without my permission.
please deactivate my service ASAP.

OneAssist relationship number: 1381570
Activated bank: ICICI bank.

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Address: Lucknow, Uttar Pradesh, 226017

I had taken the plan for my 4 home appliances, in the year 2018, i raised the complaint about my ref in the month of oct 2018 against complaint number 3645921 engg visited at my place and found duct of ref is defective which need to be replaced. On 06th nov my complaint has been closed as mentioned remark that part is not available with brand and refund to be processed as per norms and i received the same information via sms on my register mobile number, but till date i didn't get any amount from the company side kindly look into the matter and requesting you to kindly help me to get the proper resolution.

I have all the records if require i will share.

Regards,
Gaurav batra
[protected]

Dec 16, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2019

OneAssist Consumer Solutions Customer Care's response Dear Gaurav,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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K

Kavas100

Nov 13, 2019

Hi Team, I am not using OneAssist Service now. But RS 1399 was deducted from my indusind credit card ending 1004 on 16-oct-2019. Please deactivate my account.

Thanks,
Kavaskar.

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Hello oneassist
I got below message on 26-oct,

Dear cardmember, oneassist membership fee has been debited on your card ending 0175. Membership will be processed and welcome kit dispatched shortly.

I am not even using the one assist
As part of my personal loan they have deducted 1899 as an offer and from then it's been auto debited.

I don't need this this service
Please deactivate my account and credit my money back
Mobile number : [protected]
Devendra chary vadluri

Dec 18, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

OneAssist Consumer Solutions Customer Care's response Dear Devendra,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 7-43 MAHESH NAGAR, ECIL, Hyderabad, Andhra Pradesh, 5000062

One assist consumer solutions — one assist me activated without my consent
Amit211096 on nov 6, 2019
One assist me activated without my consent
I'm using the icic bank debit card. I got a message that an amount of 1899/- was debited from my credit card without my permission on 06 november 2019

Kindly cancel this plan and request you to refund the amount of rs 1899/-. Please deactivate one assist membership & refund me the deducted amount.

Kindly refund my account.

Dec 20, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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I have received sms from ICIC bank that Rs-1899/- deducted from account to one assist plan on 6/11/2019 without my permission.I am not interested in this services and this kind of charging to account without any agreement.

I already called on (protected) and raise the complained, but I didn't receive any complaint number.

Please deactivate it immediately and refund money asap

Name :Varsha Eknath Dhere
Date of incident :06/11/2019
ICIC bank account :XX336
SR no:[protected]

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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I am varsha eknath dhere at post palus dist.sangli. I had already call to stop the one assist WA previlige policy on dated 6th nov 2019.Policy no SR[protected] one assist plan.I had call to customer care for previous year to stop this policy, customer care was told me stop this policy.But on dated 6th nov 2019 Rs.1899is debited from my account. so you can stop this above policy plan and refund my money Rs.1899 in 15 days. Otherwise i complaint to Grahak Nayalay. So i request you please refund my money Rs.1899 on account.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: #2FF, PHASE 1 , ASHIANA COMPLEX Bhensa Tibba , PANCHKULA, Panchkula, Haryana, 134112

One assist mfee activated without my consent
I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 05 november 2019

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me the deducted amount.

Kindly refund in my credit card account.

Credit card *5143
Mobile number [protected]

Dec 11, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Verified Support

Nov 08, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We are sorry to see you go.

Our team tried contacting you however, the incoming calls are barred. Request you to email us your cancellation request along with your contact details at [protected]@oneassist.in. Future communications will be done on your registered email id.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Bangalore, Karnataka, 560074

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 13.02hrs. 21 oct 2019
Icici credit card no. Xx0005

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

Nov 11, 2019

Updated by HarishKumarMS oneassit relationship Number : 1393552

Dec 17, 2019

Updated by HarishKumarMS I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 13.02hrs. 21 oct 2019
Icici credit card no. Xx0005
oneassit relationship Number : 1393552

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Address: Opposite post office, gali sarafan wali, Gurdaspur, Punjab, 143604

Please cancel my one assist subscription. I have tried calling many times but they didn't not process my request. I do not wish to continue this service. Below is the message i receive every year but before i reach customer care they deduct my money and never refund it. Please reach me as soon as possible. Below is the message i have received today and i want it to be canceled before my money is deducted.

Dear customer, we have registered request for renewal of policy wa power single rs. 1399 for oneassist. Your request no. Sr[protected] dated 06-nov-19 will be completed in 1 wkg day.

Thanks,
Diksha dogra

Dec 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Diksha,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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This oneassist team called me, i didn't even know what is happening. I got the credit card from icici telling me that there won't be any charges for the card.
Amd now they debte my account with rs. 1899/- on 05/11/2019. And this is complete cheating. I don't want this safety protection and please credit my account back with the same amount immediately.
Relationship number : 9183322
And my doubt is that, how my credit card is debiting without my consent. The icici team will also be liable for this, if the problem is not solved.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Jobin,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Nov 06, 2019

Updated by Jobinchemperi Thanks for your Positive Action. And please do it as fast as possible.

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Address: Pinakkattil House, Mekkadampu p.o, Muvattupuzha , Ernakulam , Kerala, Ernakulam, Kerala, 682316

Sir,

On[protected] one assist services had charged rs 1399 without asking my permision. I had already said them to cancel and deactivate my plan but stiil they charge money from my account without my permission, plz deactivate and refund my money. I just don't want the plan and please cancel my plan a for my axis bank debitt card ending with 2332 and refund my money asap., i don't want to spend money on all these things.

My number is [protected]
Mail id is [protected]@gmail.com

Thanks & regards
Eldho mathai

Dec 11, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

OneAssist Consumer Solutions Customer Care's response Dear Eldho,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 05th November and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: Thrissur, Kerala, 680002

Rs1899 deducted from my hdfc credit card with out authorisations.
This must be refunded immediately.
Further i have cancelled my hdfc credit card and your service to be deactivated for me.
This is 2ed year money is deducted from credit card with out authorisations as if it's their rights.
Rs1899 deducted in july 2019 need to be refunded with out any excuse.

Dec 2, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 380015

Hello there

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan. Without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 15.00hrs. 31st oct 2019
Icic debit card no. Xx4937
Registered mobile no: [protected]

Dec 12, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

OneAssist Consumer Solutions Customer Care's response Dear Yash,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Hostel 1, IIT Bombay, Mumbai City, Maharashtra, 400076

Hi,
I got a message from icici bank that 1399 is deducted for one assist on 31st oct 2019.
I have not authorised this subscription.

One assist had called me to explain about the offer. They did not ask me if i want the offer. I did not confirm them that i need this offer.

Still they have deducted this amount and activated the plan. Please cancel the plan and refund the amount.

Customer name: krishnaraj k
Relationship number: 8598317

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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D

Debasish Sur

from Mumbai, Maharashtra

Nov 5, 2019

Team it very unfortunate that your online support failed to acknowledge registration against the product purchased thru Amazon. Even failed to confirm about the support covered under EWP.
Very disappointing.

Regards Debasish

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Address: Pinakkattip house,mekkadampu p.o,muvattupuzha,ernakulam, Ernakulam, Kerala

One assist plan — cancellation and refund

29 reviews
New delhi, delhi, india
Salma khatoon
Submit a complaint

I received sms from axis bank that rs-1399/- deducted from my credit card to one assist plan on 30/10/2019. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind of charging of my credit card. I m continuously calling on and, but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 30/10/2019
Hdfc credit card no. Xx2332

+1 photos

Dec 2, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2019

OneAssist Consumer Solutions Customer Care's response Dear Salma,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account, using the last four digits of your credit card. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

View replies

Axis Bank Customer Care

from Pune, Maharashtra

Nov 2, 2019

Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.

OneAssist Consumer Solutions Complaints & Reviews

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OneAssist Consumer Solutions reviews & complaints page 41

card protection plan auto renewal without informing.

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regarding cancellation of my membership

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deducted amount without even confirmation.

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fraud

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one assist deactivate one assist plan

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rejected repairing of liquid damaged handset under protection plan

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refund not processed and fake closer of my complaint

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oneassist subscription fee is auto debited without prior information

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without permission debited my money

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renewal policy wa privilege

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renewal policy wa privilege

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one assist mfee activated without my consent

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one assist deactivate one assist plan

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please cancel my subscription

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unauthorized debit from my credit card

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deactivate and refund my money asap

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deduction from credit card

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one assist deactivate one assist plan

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wallet protection plan cancellation and refund

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cancel my one assist service and refund my money u had debited without my permission..

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