OneAssist Consumer Solutions Complaints & Reviews

I'm icici bank credit card holder. The one assist consumer solutions has auto debited rs. 1399/- from my credit card number ending with 4007 without my concern on date: 30/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. Asap

I am also a privilege status holding customer....

Hello there

I received sms from hdfc bank that rs-2599/- deducted from my credit card to one assist plan. Without my knowledge or permission.. I didn't even get a mail or message from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date...

I mysef sahebrao walsinge want to bring into your notice that hdfc bank is deducing subscription of about 1300 rsi from my credit
Card without my permission. However i don't
Want to continue my membership for one assist. You are requested to not to continue my membership and unsubscribe me in 2020. My membership no is 1752210. My bank is hdfc akot....

Hi,

I got below massage saying that some policy request has been registered. But i don't remember requesting any such service.

Massage :
Dear customer, we have registered request for new policy wa privilege single rs. 1899 for oneassist. Your request no. Sr[protected] dated 13-dec-19 will be completed in 1 wkg day.

Please kindly deactivate this as i have not requested this and i also don't...

Amount of 1899/- has been deducted from my hdfc credit card on 13/12/2019 without my intimation & permission. When i got a call from oneassist i requested them to deactivate my plan but still they have deducted amount.

Please deactivate my account & refund my money.
Date of incident: 12/12/2019
Hdfc credit card: xxxx9487
Oneassist relationship num: 5511323...

As per my request i want to deactivate my plan. Last year on 2018 but i still continue my plan by ur phone manager told me i[censored] want to deactivate ur plan on next renewal. U will inform u by phone call & send u a hard copy but this year 2019 without my permission they activated my plan this not ok 🙁if my amount is not refunded i would like lodge a complaint against u in consumer court....

I received call from icici bank that rs-1899/- deducted from my icici bank account to one assist plan. Without my permission.. I also got a welcome message from one assist team (10.12.19, 7:45pm). I don't even know the company and this kind charging of my account and use of my bank account by the company is really a criminal act.

Please deactivate and refund my money asap
Accout num *377
Date of incident : 10:30am....

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9692 without my concern on date:10/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- raghavendra poojari
Mobile no. :- [protected]
Credit card number ending :- 9692...

Without my concern they issued the policy since 2017. When i call for deactivated the policy many times since 6 months... They don't response anymore. They only give 48 hours 72 hours and fake verification... They don't deactivated the policy.& not refund the amount... Totally fraud company. Plz refund the money as soon as possible n deactivated the policy instantly...

Hello there

I received sms from icicib bank that rs 1899/- deducted from my saving account to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Please refund my money....

I received sms from hdfc bank that rs-1899/- deducted from my debit card to one assist plan on 1/12/2019. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap

I'd...

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist customer solution. Without my permission.. I did not receive any email from one assist team for any confirmation or me signing up for their plan along with i have never used the benefit which they claim to provide even though i have lost my credit card. I dont even know the company and this kind o[censored]nsolicited charging...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5675 without my concern on date:08/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 9475294
Name :- rishabh jain
Credit...

I received sms from icici bank that rs-1899/- deducted from my icici bank a/c to one assist plan on 04/12/19. Without my permission.. So, this policy cancellation and refund my amount. I am not interested policy renewal. So, this amount amount credited in my account soon as possible.

Please deactivate and refund my money asap
Membership no. 5981166
Policy expired date of incident : 25/12/2019
Amount debited...

Hi all,

On 2nd dec 2019, i had called one assist and generate a cancellation request of my plan which started for the next 3 years. I received confirmation email and sms from one assist your request has been received and we will refund your money within 4-5 working days.

In that meantime 3-5 december i received a confirmation call from one assist you raise a request to cancel the plan. Do you really want to...

Hello there

I received sms from icici bank that rs-1899/- deducted from account to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my account and use of my accountby the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 28 nov 2019
Oneassist...

I received sms from hdfc bank that rs-1899/- deducted from my debit card to one assist plan on 1/12/2019. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap...

Hello,

I was deceived into using your company's services 3 years back, but it all turned out to be useless when i actually lost my wallet with all my cards.

So when you deducted the amount again last year, i sent you a mail to cancel and refund my amount, to which you kept replying to submit from my registered email, which i already was doing.

A couple of days back, you charged my cc again. I...

This is about oneassist they have add me as member with out any information and confirmation and they have renewed the membership and debited the renewal amount from my credit card without any intimation and confirmation for which i have asked explanation from hdfc and oneassist but there is no proper response. And they are not cancelling the membership.
I have not used the plan and membership till date....

Hello there

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap...