OneAssist Consumer Solutions Complaints & Reviews

Address: Siwan, Bihar, 841231

Hi,
I'm using icici debit card link to icici a/c no. Xx286. Without any intimation you have deducted the amount of 1899 from my debit card.

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Please deactivate and refund my money asap
Date of incident : 04 jan 2020
Oneassist relationship number : 743881
Debit card link to icici a/c no. Xx286

Feb 21, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Rajiv,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Dabhoi road before Dada bhagvan temple, Vadodara, Gujarat, 390004

I'm using icici debit card. Without any intimation you have deducted the amount of 1399 from my debit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same.

Deducted date : 4th january 2020
Name : vishal t

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jan 04, 2020

Updated by Vishal Tadvi I'm Using ICICI debit card. Without any intimation you have deducted the amount of 1399 from my debit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1399 .This is unacceptable that you have been repeating the same.

Deducted date : 4th January 2020
Name : Vishal T

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Vishal,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Bond Pechimayum

from Mumbai, Maharashtra

Jan 9, 2020

OneAssist has activated two plans without my knowledge and deducted rs 1299 and rs 1971 respectively. I want to deactivate the plans and refund my money back.
Relationship no.9604952

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I want to cancel my oneassist subscription for my hdfc credit card which has been renewed on 07/12/2019 without my consent. The renewal fee of 2599 inr has been debited already from my credit card. I am not sure on how to proceed with the cancellation of the subscription. Please let me know on how to cancel this subscription.

Regards,
Kanniga parameshwary

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Kanniga,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Jan 10, 2020

Updated by Kanniga Hi Team,

I have received a call from your team about the cancellation of my subscription on 6/01/2020. I am yet to receive further updates. Kindly provide me with an update on the status of my complaint.

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S

Shah Jimit

Jan 6, 2020

Please sir and madam I have already cancel this service so why debit 1899 this month so I have cancel this service and please all refund the 1899

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N

Nemichand Khowal Nemichand Khowal

Jan 6, 2020

I am happy i am fine

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Address: Sanjay gandhi transport nagar, New Delhi, Delhi, 110042

Website: Consumercomplaints.in

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 545964xxxxxx3152 without my authorization on date:16/12/2018

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: Ludhiana, Punjab, 142031

I recieved message from axis bank for deduction of rs.1899 from my account for one assist service. I want to cancel this service and want my money refunded in my account. And when i contacted with axis bank customer service they said they will not refund the money.

Axis bank account number ends with - 7004
My one assist relationship number is - 9690639

Feb 8, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Parminder,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Axis Bank Customer Care

from Pune, Maharashtra

Jan 4, 2020

Hi, we request you to call our Phone Banking [protected]/ [protected] numbers for further assistance. Regards, Team Axis Bank

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S

Sakt hi

from Idukki, Kerala

Jan 6, 2020

In my credit card one assist mfee RS:1899
Charged. Please deactivate the plan.

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Address: Untkhana shaheed bhagat singh ward no. 8 near noori masjid, Chhindwara, Mob. 8349928503,8839910085, Chhindwara, Madhya Pradesh, 480001

On 30 december 2019 i requested to cancel oneassist membeship, on the second day of which i received a call from oneassist, in the confirmation call, i gave confirmation to cancel oneassist membership and i was told that in 4 to 5 working days, the entire amount of 1399 ₹ will be put in my credit card account.. Today on 2 january 2020 as a dicount amount credited to my credit card account 300 ₹. I do not want any discount of any kind. I have to cancel oneassist membership completely, so i should be returned the full amount of ₹ 1399

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Tosif,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 31st December, 2019 and the refund must have credited to your respective bank account. Request you to check with your bank.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: 700048

This is the most rubbish and fraud insurance company i have ever found. I have made insurance for our mobile phone samsung s9+ and also given renewal premium for 2nd year. Now due to an accident my wife's phone gets an internal damage and the lcd screen is getting black frequently. When i have tried to book an appointment for the service of the phone they are asking to upload hell lot of documents and killing time. Now surprisingly the fake company is saying that this doesn't cover insurance. Also given their so kind advise that i have to visit samsung service centre and get the job done by my own cost. Also thay have seen that i have uploaded the estimated cost received from samsung and the amount is rs. 17, 079/- appx.

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 92/B MADAN MOHAN BURMAN STREET, 700007

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my icici debit card.
My plan is enhanced wa privilege single plan and charge deducted 1899/- from account. Kindly refund it soon as it was charged without any consent.
Sr[protected]
Plan - enhanced wa privilege single plan
Name - md sabil manzar

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Sabil,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 04th January, 2019. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted .

Hope this resolves your issue.

Regards

Team OneAssist

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I activated plan of 1899 on December 2018 for one year membership on one assist then i deactivated the plan of 1899 on December 2019 but in January 2020 my account balance is debited 1899 of one assist. i didn't active this plan then how can be debited so i request to you kindly please return my money 1899

because it's debited that i don't know
a/c no[protected]
bank-icici

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Jan 02, 2020

Updated by sajjad42 return my money

Verified Support

Jan 06, 2020

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Mumbai City, Maharashtra, 400059

I gave permission for a year for activation.. but for the third year you are taking money without my permission.. i need my account to be deactivated first and i need my refund.
This is unfair cheating, for every transaction you should get approval, after all its my money. Its not bank or you can do autopsy my money. I never gave such permission. Please do the need ful
Relationship no: 1586344
Name :vijay kannan

Feb 3, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

OneAssist Consumer Solutions Customer Care's response Dear Vijay,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Sindhu Saurav

from Bhubaneshwar, Odisha

Jan 3, 2020

I am not interested your membership..Plz cancel membership of my card no. 4163 xxxx xxxx 0902 and refund my balance 4358

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Date of the incident: tue, dec 31, 2019, 4:26 pm
Oneassist relationship number : 9672389
Without my concern deducted amount from my credit card for rs. 1399/-.
Refund the amount immediately.
Oneassist relationship number : 9672389

As soon as you get your credit card, these people call you and speak very fast as if they are speaking on behalf of the bank. They don't say that they are calling from one assist. Even if you don't opt while getting credit card about the plan, they debit money from your account.

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

OneAssist Consumer Solutions Customer Care's response Dear Suresh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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S

Suruchi91

from Ranaghat, West Bengal

Jan 3, 2020

I have hdfc credit card. From one assist they called and given me wallet protection plan they didn't disclose about charges. They deducted and now after repeated request they are not cancelling my plan in free look period. Please cancel my plan don't make me to go to irdia.

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Suruchi91's reply, Dec 29, 2019

My relationship no. 9551773.
Kindly deactivate my plan ASAP. Don't time pass and try to cross free look period. I have right to cancel my plan. Otherwise I have to take it to next level

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Address: FOOD CORPORATION OF INDIA, SECTOR 31 A, BAY NO. 34-38, Chandigarh, Punjab, 160047

Sir, i received a message from your today on 31.12.2019 that oneassist plan has been activated.in this regard it is submitted that i do not want this plan and i try to reach to you at your customer care umber so many time but in vain. Kindly deactivate the same and refund the money which deducted from my card. I shall be highly thankful to you for this kindness.

Ranjit singh
Mobile no. [protected]
Hdfc credit no. [protected]

Feb 13, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

OneAssist Consumer Solutions Customer Care's response Dear Ranjit,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Chhindwara, Madhya Pradesh, 480001

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card on date:27/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- mohammad tosif mansuri
Mobile no. :- [protected]
One assist relationship no. :- 9652278

Feb 3, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mohammad Mansuri,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hello there

I received sms from kotak mahendra bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind onsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 24 dec 2019
Oneassist relationship number : 9611491

Feb 4, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

OneAssist Consumer Solutions Customer Care's response Dear Abinaya,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 5-52, RAMNAGAR, cHOPPADANDI, Karimnagar, Andhra Pradesh, 505415

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I know the company but i activated in last year, but in renewal time not confirmation taken from my side,

Please deactivate and refund my money asap

Date of incident : 24 dec 2019
Hdfc credit card no. Xx9637
Oneassist relationship number : 5975467

Feb 2, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

OneAssist Consumer Solutions Customer Care's response Dear Kirankumar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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The nov 28 th Rs.1899 was deducted from my credit card for One assist auto renewal. 2018 it self i was raised request to bank for auto renewal. They was stopped and the same renewed with out my knowledge after 1 month. That time itself raised concern about this. Again Last wee raised complaint for money reversal and un authorized transaction to customer care. They said will take a request for cancellation and money reversal. But now one assist team is calling and they said can't refund the money i[censored] cancel the plan right now like that. I don't want any one assist service. i want my money back and need to close the credit card service as well.
Note:2016 & 2017 the plan was ended in October. Now the Was ended in November. Thank you for understanding.
They said u will get a intimation to mail. Please check my mail attachment from one assist. i was get intimation on 2017 only.

Jan 29, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Hi,
I have received a message stating rs. 1399/- has been deducted from your kotak mahindra credit card ending 0460 on 24 december 2019, yesterday at one assist consumer sol. I never wanted this membership and the membership fees has been deducted without my will. Kindly cancel my membership and process the refund.

Name - malekul ashtar kapasi z

Relationship no.: 9611454

Jan 28, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Malekul,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hy this one assist consumer solution has debited amount of rupees 1399 without my knowledge from my credit card and i think it is like insurance and i haven't asked for any insurance and why this guy's debited money from my credit card and i need the refund of my amount and i need a quick reply from you guys, pls make sure it won't happen again. I need a apology as well from your side as well.

Please find this below message which i have received from the one assist consumer solution.

Transaction of rs 1399 has been made on kotak credit card xx3474 on 24-dec at oneassist consumer sol. Available credit limit is 21691.71.

Feb 4, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 560034

On 17th december i made a payment of 5779 to oneassist for ‘oneassist mobile damage protection for non apple smartphones between 60k to 80k for 1 year’. Soon after the payment i had a change of mind owing to all the negative reviews of their service and claims and asked the agent for a refund, the agent had assured a full refund within 7 days if i changed my mind initially when she was selling the plan to me. She agreed to refund when i did ask for it but, i saw no written confirmations. I received another call just the next day from a different agent who called with the intention of assisting me activate my membership. I told this agent too that i wanted a refund and to please initiate a refund and to mail me a confirmation of the same. She said i would get it but it’s been 5 days since and i have not received the refund or any mails. They do not respond to my calls/emails either.

Jan 6, 2020

Complaint marked as Resolved

I got in touch finally via their toll free number. Got to speak to the agent who gave me the plan and she initiated the refund immediately.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

Dec 27, 2019

Updated by ash_p92 I need you to confirm if this is in fact your email id: [protected]@oneassist.in
I have mailed requested info to this mail id, received no confirmations.

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A

ash_p92

from Bengaluru, Karnataka

Dec 27, 2019

I need you to confirm if this is in fact your email id: [protected]@oneassist.in
I have mailed requested info to this mail id, received no confirmations.

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Address: No.17/14, T.P.S. Nagar, Kaladipet, Thiruvottiyur, Chennai 600019, Chennai, Tamil Nadu, 600019

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8751 without my concern on date:16/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- sudarsan k
Mobile no. :- [protected]
Credit card number ending :- 8751

Jan 31, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sudarsan,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

OneAssist Consumer Solutions Complaints & Reviews

File a complaint to OneAssist Consumer Solutions

OneAssist Consumer Solutions reviews & complaints page 38

refund money

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I want to stop one assist all facility & refund my rupees

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cancel oneassist subscription

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deduct 1399/- as one.assist

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cancellation of one assist service and refund money.

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cancellation of one assist member ship refund issue

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samsung s9+

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deactivate enhanced wa privilege single plan

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for deactivate my one assist plan of 1899

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relationship number 1586344-deactivate

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cancellation of annual subscription

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cancellation of oneassist plan... reg.

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cancellation of one assist membership

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deducted money from the credit card without permission

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please deactivate and refund my money asap

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unauthorized transaction by one assist

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oneassist membership

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transaction has been done without my knowledge

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refund not yet initiated

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cancellation of one assist membership

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