OneAssist Consumer Solutions Complaints & Reviews

Address: Mumbai City, Maharashtra, 400059

I gave permission for a year for activation.. but for the third year you are taking money without my permission.. i need my account to be deactivated first and i need my refund.
This is unfair cheating, for every transaction you should get approval, after all its my money. Its not bank or you can do autopsy my money. I never gave such permission. Please do the need ful
Relationship no: 1586344
Name :vijay kannan

Feb 3, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

OneAssist Consumer Solutions Customer Care's response Dear Vijay,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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S

Sindhu Saurav

from Bhubaneshwar, Odisha

Jan 3, 2020

I am not interested your membership..Plz cancel membership of my card no. 4163 xxxx xxxx 0902 and refund my balance 4358

relationship number 1586344-deactivate - Comment #3619047 - Image #0

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Date of the incident: tue, dec 31, 2019, 4:26 pm
Oneassist relationship number : 9672389
Without my concern deducted amount from my credit card for rs. 1399/-.
Refund the amount immediately.
Oneassist relationship number : 9672389

As soon as you get your credit card, these people call you and speak very fast as if they are speaking on behalf of the bank. They don't say that they are calling from one assist. Even if you don't opt while getting credit card about the plan, they debit money from your account.

Feb 6, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

OneAssist Consumer Solutions Customer Care's response Dear Suresh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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S

Suruchi91

from Ranaghat, West Bengal

Jan 3, 2020

I have hdfc credit card. From one assist they called and given me wallet protection plan they didn't disclose about charges. They deducted and now after repeated request they are not cancelling my plan in free look period. Please cancel my plan don't make me to go to irdia.

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Suruchi91's reply, Dec 29, 2019

My relationship no. 9551773.
Kindly deactivate my plan ASAP. Don't time pass and try to cross free look period. I have right to cancel my plan. Otherwise I have to take it to next level

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Address: FOOD CORPORATION OF INDIA, SECTOR 31 A, BAY NO. 34-38, Chandigarh, Punjab, 160047

Sir, i received a message from your today on 31.12.2019 that oneassist plan has been activated.in this regard it is submitted that i do not want this plan and i try to reach to you at your customer care umber so many time but in vain. Kindly deactivate the same and refund the money which deducted from my card. I shall be highly thankful to you for this kindness.

Ranjit singh
Mobile no. [protected]
Hdfc credit no. [protected]

Feb 13, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

OneAssist Consumer Solutions Customer Care's response Dear Ranjit,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Chhindwara, Madhya Pradesh, 480001

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card on date:27/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- mohammad tosif mansuri
Mobile no. :- [protected]
One assist relationship no. :- 9652278

Feb 3, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mohammad Mansuri,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hello there

I received sms from kotak mahendra bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind onsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 24 dec 2019
Oneassist relationship number : 9611491

Feb 4, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

OneAssist Consumer Solutions Customer Care's response Dear Abinaya,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 5-52, RAMNAGAR, cHOPPADANDI, Karimnagar, Andhra Pradesh, 505415

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I know the company but i activated in last year, but in renewal time not confirmation taken from my side,

Please deactivate and refund my money asap

Date of incident : 24 dec 2019
Hdfc credit card no. Xx9637
Oneassist relationship number : 5975467

Feb 2, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

OneAssist Consumer Solutions Customer Care's response Dear Kirankumar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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The nov 28 th Rs.1899 was deducted from my credit card for One assist auto renewal. 2018 it self i was raised request to bank for auto renewal. They was stopped and the same renewed with out my knowledge after 1 month. That time itself raised concern about this. Again Last wee raised complaint for money reversal and un authorized transaction to customer care. They said will take a request for cancellation and money reversal. But now one assist team is calling and they said can't refund the money i[censored] cancel the plan right now like that. I don't want any one assist service. i want my money back and need to close the credit card service as well.
Note:2016 & 2017 the plan was ended in October. Now the Was ended in November. Thank you for understanding.
They said u will get a intimation to mail. Please check my mail attachment from one assist. i was get intimation on 2017 only.

+3 photos

Jan 29, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Hi,
I have received a message stating rs. 1399/- has been deducted from your kotak mahindra credit card ending 0460 on 24 december 2019, yesterday at one assist consumer sol. I never wanted this membership and the membership fees has been deducted without my will. Kindly cancel my membership and process the refund.

Name - malekul ashtar kapasi z

Relationship no.: 9611454

Jan 28, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Malekul,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hy this one assist consumer solution has debited amount of rupees 1399 without my knowledge from my credit card and i think it is like insurance and i haven't asked for any insurance and why this guy's debited money from my credit card and i need the refund of my amount and i need a quick reply from you guys, pls make sure it won't happen again. I need a apology as well from your side as well.

Please find this below message which i have received from the one assist consumer solution.

Transaction of rs 1399 has been made on kotak credit card xx3474 on 24-dec at oneassist consumer sol. Available credit limit is 21691.71.

Feb 4, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 560034

On 17th december i made a payment of 5779 to oneassist for ‘oneassist mobile damage protection for non apple smartphones between 60k to 80k for 1 year’. Soon after the payment i had a change of mind owing to all the negative reviews of their service and claims and asked the agent for a refund, the agent had assured a full refund within 7 days if i changed my mind initially when she was selling the plan to me. She agreed to refund when i did ask for it but, i saw no written confirmations. I received another call just the next day from a different agent who called with the intention of assisting me activate my membership. I told this agent too that i wanted a refund and to please initiate a refund and to mail me a confirmation of the same. She said i would get it but it’s been 5 days since and i have not received the refund or any mails. They do not respond to my calls/emails either.

Jan 6, 2020

Complaint marked as Resolved

I got in touch finally via their toll free number. Got to speak to the agent who gave me the plan and she initiated the refund immediately.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

Dec 27, 2019

Updated by ash_p92 I need you to confirm if this is in fact your email id: [protected]@oneassist.in
I have mailed requested info to this mail id, received no confirmations.

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A

ash_p92

from Bengaluru, Karnataka

Dec 27, 2019

I need you to confirm if this is in fact your email id: [protected]@oneassist.in
I have mailed requested info to this mail id, received no confirmations.

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Address: No.17/14, T.P.S. Nagar, Kaladipet, Thiruvottiyur, Chennai 600019, Chennai, Tamil Nadu, 600019

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8751 without my concern on date:16/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- sudarsan k
Mobile no. :- [protected]
Credit card number ending :- 8751

Jan 31, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sudarsan,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: NO 10 VEERABATHIRANAR STREET, Sivaganga, Tamil Nadu, 635601

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist customer solution. Without my permission.. I did not receive any email from one assist team for any confirmation or me signing up for their plan along with i have never used the benefit which they claim to provide even though i have lost my credit card.

Kindly refund it soon as possible it was charged without any prior information and not received any invoice for the same to my email.

Relationship no: 9325611
Plan name: enhanced wa power single plan

Please deactivate and refund my money

+1 photos

Jan 22, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

OneAssist Consumer Solutions Customer Care's response Dear William,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 404, sidhesh tower , kolbad road , Thane( west), near vishal tower, Thane, Maharashtra, 456001

I have been trying to get in touch with the one assist agency from last year, but have not been able to reach them. I am writing to confirm that i would like to discontinue the services of one assist agency.
Please do not deduct any amount from any of my banks account.
Name: monika dheeraj sharma
Once again would request youll not to deduct any amount from my accounts.

Regards,
Monika sharma
[protected]

Jan 17, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

OneAssist Consumer Solutions Customer Care's response Dear Monika,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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L

LAKSHMANA RAO OMMI

from Mandapeta, Andhra Pradesh

Dec 24, 2019

Without my permission they renewed my plan and debited the amount from my hdfc credit card.

Cell:[protected]

Reply

OneAssist Consumer Solutions Customer Care's response, Dec 26, 2019

Verified Support

Dear Lakshmana,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 21st December and the refund must have credited to your respective bank account. Request you to check with your bank.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your issue.

Regards

Team OneAssist

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Address: Bangalore, Karnataka

As you have charged rs. 1399 without any intimation from credit card number ending with *9004. So kindly reversed the whole amount back to my credit card from which you have deducted.
My registered mobile number is 77*9126.
How could you do this without without taking permission of customer.
Whom should we blame for this.
Is that bank mingle with your company or your company is hacking into accounts.

I have to reach consumer court unless you deactivate the plan from my card and return the deduction amount.

Jan 22, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as the mobile number given by you is protected. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Jeedimetla, 500055

I'm icici bank credit card holder. The one assist consumer solutions has auto debited rs. 1399/- from my credit card number ending with 4007 without my concern on date: 30/11/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. Asap

I am also a privilege status holding customer.

Jan 22, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Hello there

I received sms from hdfc bank that rs-2599/- deducted from my credit card to one assist plan. Without my knowledge or permission.. I didn't even get a mail or message from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 13 dec2019
Hdfc credit card no. Xx0152
Oneassist id: field29

Jan 26, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 444101

I mysef sahebrao walsinge want to bring into your notice that hdfc bank is deducing subscription of about 1300 rsi from my credit
Card without my permission. However i don't
Want to continue my membership for one assist. You are requested to not to continue my membership and unsubscribe me in 2020. My membership no is 1752210. My bank is hdfc akot.

Jan 16, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sahebrao,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Hi,

I got below massage saying that some policy request has been registered. But i don't remember requesting any such service.

Massage :
Dear customer, we have registered request for new policy wa privilege single rs. 1899 for oneassist. Your request no. Sr[protected] dated 13-dec-19 will be completed in 1 wkg day.

Please kindly deactivate this as i have not requested this and i also don't need the same.

Thanks

Jan 16, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Bangalore, Karnataka, 560010

Amount of 1899/- has been deducted from my hdfc credit card on 13/12/2019 without my intimation & permission. When i got a call from oneassist i requested them to deactivate my plan but still they have deducted amount.

Please deactivate my account & refund my money.
Date of incident: 12/12/2019
Hdfc credit card: xxxx9487
Oneassist relationship num: 5511323

+1 photos

Jan 17, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

OneAssist Consumer Solutions Customer Care's response Dear Mr Swamy,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan is under cancellation in progress. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted .

Hope this resolves your issue.

Regards

Team OneAssist

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Address: OneAssist Consumer Solutions Pvt. Ltd P O Box No 7417, J.B Nagar Post Office, Mumbai - 400059, Mumbai City, Maharashtra

As per my request i want to deactivate my plan. Last year on 2018 but i still continue my plan by ur phone manager told me i[censored] want to deactivate ur plan on next renewal. U will inform u by phone call & send u a hard copy but this year 2019 without my permission they activated my plan this not ok 🙁if my amount is not refunded i would like lodge a complaint against u in consumer court.

Jan 16, 2020

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

OneAssist Consumer Solutions Complaints & Reviews

File a complaint to OneAssist Consumer Solutions

OneAssist Consumer Solutions reviews & complaints page 38

relationship number 1586344-deactivate

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cancellation of annual subscription

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cancellation of oneassist plan... reg.

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cancellation of one assist membership

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deducted money from the credit card without permission

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please deactivate and refund my money asap

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unauthorized transaction by one assist

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oneassist membership

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transaction has been done without my knowledge

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refund not yet initiated

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cancellation of one assist membership

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deactivate my assist and refund the deduction

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discontinue of one assist service

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deactivate card protection

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need refund the amount from debited from icici account

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unauthorised deduction of membership fee for credit card protect

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unsubscribe for oneassist

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new policy wa privilege for single register by one assist without any approval from me

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deactivation & refund of my amount

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without my permission reactivation done of my plan

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