[Resolved] OneAssist Consumer Solutions — cancellation of oneassist plan | |||
Sir/ma'am, For the last two years, i have been charged rs 1899 from my axis bank account for some oneassist plan. I am unable to unsubscribe this plan from their official app. I wish to unsubscribe from the plan (April 2020 and onwards). Following are the subscription details: Oneassist relationship number: 4152572. Account number : x5514 Was this information helpful? | |||
Apr 23, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 23, 2020 OneAssist Consumer Solutions Customer Care's response Dear Abirami, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.
Verified Support Mar 23, 2020 OneAssist Consumer Solutions Customer Care's response Dear Abirami, As per the update received from our team, our executive got in touch with you. As requested by you, the Membership cancellation is being processed. If any further assistance needed we are here to help you - Swarali, Team OneAssist.
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 3 Comments | |||
Comments
Hi, we request you to call our Phone Banking [protected]/ [protected] numbers for further assistance. Regards, Team Axis Bank
Reply
Hello there
I Received SMS from HDFC BANK that RS-1899/- deducted from my credit card to ONE ASSIST Membership Fee. without my permission.
Please deactivate it immediately and refund my money ASAP
OneAssit membership ID [protected].
Date of incident :13:17hrs.[protected].
HDFC Credit Card : XX 8761.
I Received SMS from HDFC BANK that RS-1899/- deducted from my credit card to ONE ASSIST Membership Fee. without my permission.
Please deactivate it immediately and refund my money ASAP
OneAssit membership ID [protected].
Date of incident :13:17hrs.[protected].
HDFC Credit Card : XX 8761.
Hello Sir, I have been charged for activation of OneAssist membership WITHOUT A PROPER COMMUNICATION OR INFORMATION, OR ATLEAST ASKING RESPECTFUL WILLINGNESS OR INTEREST in activation of membership. I would like you to cancel it as early as possible.
Credit card ending with 6670.
HDFC BANK, CHAMPAPET, HYDERABAD.
PHONE NO. [protected].
Credit card ending with 6670.
HDFC BANK, CHAMPAPET, HYDERABAD.
PHONE NO. [protected].
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