[Resolved]  OneAssist Consumer Solutions — for cancellation of my membership in one waist and refund the debited amount

Without my permission you have debited from my hdfc credit no. — 8250. Without delay refund the money to my card. I am not interested to be a member of one assist membership in your company. Other wise very soon the matter will take the consumer court against you.

Consumer relation ship no.1431529
Credit card no. 8250
Mob:-[protected]
[protected]
Most urgent
[protected]@gmail.com
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Dec 11, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Nov 09, 2017
Updated by BIPINI SAHOO
my consumer relationship No. 1431529
HDFC Credit Card No. 8250
Mob:[protected]
[protected]
Immediate cancel my one assist membership and refund my debited amount to my credit card no.8250 . other wise matter will take to the consumer court against you.MOST URGENT
Verified Support
Nov 10, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Bipini,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2542170 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist .
Complaint comments 

Comments

Hi
This is Rabina lama and I am kindly requesting to deactivate one Assist service from my icici bank account

My A.C. no. Is[protected]
OneAssist Consumer Solutions Customer Care's response, Nov 10, 2017
Verified Support
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2541877 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards

Sagar

(Team OneAssist)
I am janardan y Bhalchim, I have received sms and debited amount 1899 from my account without prior information, it is not correct, please refund the amount back and deactivate my services in future, I don't want to continue.
OneAssist Consumer Solutions Customer Care's response, Nov 10, 2017
Verified Support
Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Sagar

(Team OneAssist)
I have got a call from your representative to renew my mi protection plan at 674.50.But now i dont want to continue with this plan because your customer reviews are really very bad.I dnt want to continue with the your service.I want to discontinue. Please refund my money as soon as possible and give your customer a convinient service

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