[Resolved] OneAssist Consumer Solutions — kotak mahindra bank credit card | |||||
Hi, i received a message that rs-1399/- has been debited from my credit card to one assist plan without my concern. I do not need any such service and request you to kindly cancel the service and refund the amount in my cc. Transaction of rs 1399 has been made on kotak credit card xx9722 on 12-jun at oneassist consumer sol. Available credit limit is 11411. My card no [protected] Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 OneAssist Consumer Solutions Customer Care's response Dear Manoj, Greetings from OneAssist, We are sorry for the inconvenience caused. We request you to kindly mail us your customer Id at [protected]@oneassist.in so that we may be able to help you with the cancellation process. Thank you, Regards, Deepali, Team OneAssist. | |||||
 3 Comments | |||||
Comments
With out my permission my money got deducted they saying to for renewal. I really fed up with this company last time also did the same.
Radhika Ramakrishnan's reply, Jun 4, 2018
It a fraud company. They didn't initiated anything they saying we sent mail . But before just a movement only they asked my mail id to update. They are not refund my money
Radhika Ramakrishnan's reply, Jun 4, 2018
Fraud company
Cancellation of One Assist Membership
I am Anand Rasale a kotak mahindra bank credit card holder . The bank has activated one assist and charged a sum of Rs. 1399/- from my credit card number ending with 7406. without my concern on date: 12/10/2018. I am not interested about this service and don't want this membership. So cancel the membership. i am calling the kotak mahindra customer care visited the bank and also called one assist. but thers no responce so please do the needfull.i dont need your security.
OneAssist Relationship Number : 5005495
Name :- PRAKASH .K
Mobile No. :- [protected]
Credit Card Number Ending :- 7406
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I am Anand Rasale a kotak mahindra bank credit card holder . The bank has activated one assist and charged a sum of Rs. 1399/- from my credit card number ending with 7406. without my concern on date: 12/10/2018. I am not interested about this service and don't want this membership. So cancel the membership. i am calling the kotak mahindra customer care visited the bank and also called one assist. but thers no responce so please do the needfull.i dont need your security.
OneAssist Relationship Number : 5005495
Name :- PRAKASH .K
Mobile No. :- [protected]
Credit Card Number Ending :- 7406
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Kindly cancel the service and refund the amount in my account.
Greetings from OneAssist,
We apologize for the inconvenience caused.
We request you to kindly check your mail and provide us your customer Id on happytoassist@oneassist.in so that we may be able to process your cancellation.
Regards,
Deepali,
Team OneAssist.