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OneAssist Consumer Solutions Complaints & Reviews

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3.9
Last updated Mar 23, 2024
Complaints 4065
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3094
Unresolved
971
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P
Poobalan S
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transaction, requesting for refund

Address:600095

I am poobalan. I received sms from axis bank today that rs-1899/- deducted from my account to one assist membership fee.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. (My one assist relation ship num[protected]

Please deactivate my one assist to...
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N
Netaji Prabu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist plan from hdfc - cancellation and refund

Address:600061

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 26/02/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap.
Date of incident : 30/06/2018
Hdfc credit card no. Xx0915...
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P
PratikKS
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card cancellation of one assist membership

Address:Rajkot, Gujarat, 360003

Submit a Complaint
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 0653 without my concern on date:02/06/20178. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

And One Assist customer care not response any call...
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S
sunilkumarrao
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized charges to credit card for one assist membership

Website:oneassit.in

Hello one assist team

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team on renewal. I dont even know the company, never used its services, nor planning to use and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate...
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B
Bandaru venkata ramarao
from Hyderabad, Telangana
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deducting oneassist membership fee - without my consent

Address:Hyderabad, Telangana, 500047

I received an sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 29-jun-2018 without my permission. I don’t even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money as early as possible.

Date of incident: 29-jun-2018
Icici credit card no. Xxxx009...
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M
ManjuHD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card one assist membership cancelation

Dear sir,

I wish to inform kindly cancel my one assist membership account with immediate effect,
I never given permission on verbally to any body,
Please consider this formal mail cancel my your one assist membership with immediate effect,
In previous 30 days back i sent you mail regarding not intresete in your product,
Again you are without my permission and my knowledge your sending this br...
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R
Rajendra Naidu Ch
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of one assist

Address:Hyderabad, Telangana

Dear sir/madam,

I ch. Rajendra my. Mobile no:[protected] i want to deactivate my one assist because one assist not useful to me already two times complaint given but your side not responded,

Please deactivate my one assist to day on 28.6.2018 amount debited from my account please credit to refund amount my salary very low so i can't pay the much amount plz try to understand my problem sir.

Thanking...
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G
Gouthamp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit of membership fee

Address:Bangalore, Karnataka

Hello there

I received sms from hdfc bank today that rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please...
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0
0192
from Todabhim, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized amount deduction from my hdfc credit card

I have taken new hdfc credit card. Without any intimation you have ready to deduct the amount of 1399/- from my credit card

Kindly cancel this plan and refund the deduction amount and request you to don't activate any plan or service without customer information. This is unacceptable that you activate any service without the information of customer. Please deactivate and don't deduct the amount

Deduction date...
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D
Divyaa J
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of one assist plan

Hi sir/ma'am,

I received an sms from icici bank that
Rs-1899/- has been deducted from my account as one assist plan fee without my permission.. I checked my card statement and found that rs. 1899 has been deducted.

I have not registered with one assist till now and so this is truly not fair to deduct money without my permission.

Please deactivate and refund my money asap.....
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B
biyankah
from Chennai, Tamil Nadu
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mi redmi note 4 they have not cleared water log on mb

Address:Mumbai City, Maharashtra

Sir I met with an accident on 17/ 4/18 my phone screen broke and the battrey back got damaged I made a claim on 17th they came and took my phone & replaced the screen & gave me on 13/5/18 as I had my final exam I dint put the SIM in my phone on 23rd I noticed that the screen sides was not sealed properly and the battrey got heated a lot i charged the whole night and used for 2 hrs the battery got drained to 10% then I made a call & said them...
+1 photos
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S
Sheema Ansari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist plan cancellation and refund

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 27/6/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I continuously tried calling but cant get through, so that they can cancel the servic.

Please deactivate and refund my money asap
Your oneassist relationship...
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N
Naveen_1@1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activating plan without my confirmation even after telling them last time to cancel my all plans

Address:Bangalore, Karnataka, 560075
Website:oneassist and HDFC bank

I even didnt get a single confimation call or sms before deducting the money from my hdfc account. I dont want this one assit service or any plans of there.

I called the one assist customer care but they are not ready to cancel the plan and forcing to me to keep it.

I really dont want this plan please refund my money back

My contact number - [protected]/[protected]...
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D
DEV DUTT YADAV
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

: device claim service request # 3225111

Address:Agra, Uttar Pradesh, 282001

Dear team,,
As i notified you 11 days before that m not able to upload through your server as there is an error shows on your server...
Same i intimated to your customer care executive on call,,, they sured me that your claim is in under process we ll get handset picked soon..
But as there is no response from your team till now..
It clearly seems to me that you guys cheating on customers by implementing document...
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K
kundan621
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized credit card charges

I got a message that oneassist solutions has deducted 1399 from my kotak credit car which i received yesterday.
I never authorized them to do so. It is a joint fraud by kotak and oneassist.

Refund my money back to the account.

Kotak bank is such a pathetic bank. I really regret my decision to go with kotak.

Email:[protected]@gmail.com
Mobile:[protected]...
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A
ajay3376
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my one assist policy and refund my money

I request you to cancel my one assist policy and refund my money.
I have received a call from axis bank on 18th june 2018. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 3299. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account.
I don't want this service anymore as it was done by mistake...
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B
Bimal Raj N
from Taliparamba, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivating the one assist account

Address:Thiruvananthapuram, Kerala, 695141

Hi sir/ma'am,

I received an sms from hdfc bank that rs-2999/- had been deducted from my credit card as one assist plan fee without my permission.. I checked my card statement and found that rs. 2999 has been deducted on 04 april 2018.

I had not registered with one assist till now and so this is truly not fair to deduct money without my permission.

Please deactivate and refund my money asap..br...
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U
ummar Puttur
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized credit card charges

Address:Dakshina Kannada, Karnataka, 574313

I received sms from hdfc bank that rs-1399 deducted from my credit card to one assist plan on 14/06/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap
Date of incident : 14/06/2018
Hdfc credit card no. Xx3045
Relationship no: 4654354
Ph:[protected]...
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Y
yashaswini mourya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of one assist membership

Address:560045

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3509 without my concern on date:22/06/2018.
I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
I had requested to cancel this plan last year, they dint cancel the plan. I asked them to stop renewing this plan also, that...
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K
Kiran Elezabeth Joseph
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card insurance refund

Hi,
Two weeks back, without my consent 1899/- was deducted from my axis bank account. I had already applied for the cancellation and you have called me as well confirming the cancellation process and said the amount would be refunded in 7 working days. It's been nearly two weeks and i still havent recieved the amount.
My one assist relationship number is 42127183

Kiran...
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