OneAssist Consumer Solutions Complaints & Reviews

When I checked my credit card bill on 6 July, 2018, I was surprised seeing Rs. 1899/- debited from my card as One Assist MFee. This is terrible. How can someone deduct such an amount without my permission? I got one message stating my relationship no 479913.
I am not at all interested in any of the oneassist services and I want the amount back to my account....

Hello there

I Received SMS from HDFC BANK, deducted money from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP...

The amount of 1399/- has been deducted from my credit card and the bill has sent to home to be paid till 13 July.. I want refund. How to deactivate this? This has been deducyted without my permission. How this is linked with my credit card?
Amount has been deducted on 22 June 2018. I have account in ICICI bank (5241XXXXXXXXXX)

Help please in refunding my amount. I have never used it also. I do not want it either. br...

I have given my headset on to one assist in June 2017 to repair.They reverted my headset after repair.I renewed my policy in March 2018.My headset got damaged this June.Now they are telling that there is some unauthorised modification in my headset.They are not ready to provide receipt of previously repaired headset.IRDA and you should take action....

My name is pritam
my invoice no. Is - ggn1708pi0385
contact no.- [protected]

sir
jo ye one assist insurance company hai vo mujhe claim nhi deri rhi h mere handset ka. Mera phone damage hogya to maine vha complaint daali unhene mujhe document upload krne ko bola maine sabhi document upload kr diye. Fir inka mail aaya apka naam galat hai invice saaf nhi h. To maine inke coustomer care mein phone kr k dobara...

Hi
I didn't made any policy related to cpp/oneassits. But icici send this mail to me. I will mention that content below. If any policy is activated related to cpp/oneassist means please deactivate that one.

Mail1:
Dear customer,

Greetings from icici bank.

Your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide...

I was going through my bank transfers today and i found out that they have deducted amount of rs. 1899 from debit card no. [protected] without any prior notice. I was going to terminate this plan this time too as i don't need those debit card protection. Please terminate tha plan and refund the amount.
Name - shreyash rajiv
Bank — icici, main road, ranchi....

Hello there

I received sms from icici bank that rs-1399/- deducted from my bank account to one assist plan. Without my permission.. I also got a mail from one assist team. Last year also deducted rs 1299/- from my bank account with out my consent and same was registered compliant but it is still not solved and again this time deducted again from bank account. I dont even know the company and this kind o[censored]nsolicited charging...

Hello

My oneassist membership details are as below:

Relationship no. : 2403980
Registered mobile no.: [protected]

There was a call from your employee explaining the membership plans on phone. At first they didn't tell me it was a paid service but still i didn't tell them to activate the plan. And they started the membership without informing me further and deducted amount from my account.br...

Dear one assist team,

I have received sms from hdfc bank that rs-1399/- deducted from account to one assist plan on 29/06/18. I am not at all interested in this services. So kindly requesting you to deactivate my plan immediately.

Please deactivate my plan.

Date of incident : 3june 2018
Hdfc credit card no:xx1414
Oneassist relationship number : 4769529...

I am having a credit card no. [protected] in linked to my hdfc account no. [protected]. One assist mfee was debited to this credit card on 22.6.18 without prior information. I don't need this particular facility for my credit card. Therefore please deregister above facility and refund the amount debited to my credit card at earliest.

Sharmila verma
[protected]...

Hi team,

I am upputuri sriram member of one assist service my membership id is [protected] and my registered mobile number is [protected].

Actually i was in member of one assist from last year july on-words. So this year i am not continue this service's. Because i don't want this plan. I already inform to that one assist in last year itself. But last saturday i. E[protected] they were blindly debited 2499 in my...

Last year my hdfc bank credit card bearing number # 485499xxxxxx0349 has been debited towards the membership fee and i could not utilize your services at all which are not customer friendly. Surprisingly, the amount of rs. 1899 has been auto debited again on june 29, 2018 against my wishes. Request you to not to renew the membership at all and refund the debited amount immediately as i have never given any authorization to auto debit my card...

Dear one assist team
I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 02/07/18 without my permission. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

Please deactivate it immediately and refund money asap

Date of incident : 02/07/2018
Icici bank account -.[protected]
Relationship...

Please deactivate my one assist account. I am not interested. I am saying it from last year. Please stop deducting money from my creditcard.

I am not getting any response from [protected]@mail. Oneassistinfo.in although i have emailed all the information.

Oneassist relationship number : 490078.
Name : vijay moses vp

Please cancel the request and don't take money form my credit card without...

Without any permission taken from me... Debit an amount of rs. 1399.00 on 30.6.18 for renew membership for next year. But i am not interest for continue the service for the next year... So please refund my amount, that amount credit to my account... Membership id is 2318548... And cancel the membership... Without any permission from me... How can debit the amount... This is not a proper way for the renewal....

Last year I was paid amount 1299.00 and continue service for one year upto[protected].But this one assist company, without my permission automatically debit an amount of Rs. 1399 from my account.
I call customer care there is no guarantee for refund amount which is auto debit from my account without my permission... So please stop the this type of auto renewal or auto debits... And take action against one assist company and issue refund...

I cancelled my order on 7 may '18, within their cancellation policy but didn't get any refund so far.
I spoke to many seniors like prateek, abhishek, anju etc. At their customer support but didn't get any resolution.
On the top of that spoke to floor manager rajeesh, but he also made the fake promises.

Didn't get any refund yet.

Ph: [protected]
Email: manish. [protected]@live.com...

Membership no [protected]
I have asked oneassist to cancel my subscription many times but they intentionally try to harass me by giving many reasons and try to retain me,
This is not fair as i, as a customer requested them but they were not willing to cancel my subscription.
I again request oneassist customerservice to kindly cancel my subscription as soon as possible....

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this. My relationship no 4504243.

Regardsbr...