[Resolved] OneAssist Consumer Solutions Pvt. Ltd — one assist membership fee refund | |||||
Pleases deactivate one assist membership & refund me all the deducted amount. One assist fee added without consent Hi, my credit card has been charged with one assist fee without my permission. Kindly reverse these charges immediately. Total of rs. 1899 (One assist fee) has been charged. Card ending number : 6543 If you didn't return my money i will cancel my credit card. Name: p srinivasa rao Was this information helpful? | |||||
Jul 20, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 25, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Rao, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the last four digits of the card. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist Verified Support Sep 25, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Rao, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist Oct 11, 2019 Updated by srinvasa340 After proper conformation message received (on Date: 25/09/19) to till date there is no proper refund status.No one not providing proper response. For your kind information and reference purpose here i am sending the attachments. So, Kindly requesting you to do my needful (Deducted amount refund & cancellation of subscription) at the earliest. I don't want continue any future transactions.   | |||||
 3 Comments | |||||
Comments
Without asking any permission from my end Rs.2599 is deducted from my account.
HDFC Customer D - ekurgah
Mobile number - [protected]
mail ID - [protected]@gmail.com
HDFC Customer D - ekurgah
Mobile number - [protected]
mail ID - [protected]@gmail.com
OneAssist Consumer Solutions Customer Care's response, Sep 27, 2019
Verified Support
Dear Customer,
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is happytoassist@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is happytoassist@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
One assist from hdfc has deduced my balance 1517 from credit card without any permission . I want to deactivate it and refund me asap my relationship number is 8243361.
Card ending with 0887
Card ending with 0887
OneAssist Consumer Solutions Customer Care's response, Sep 27, 2019
Verified Support
Dear Customer,
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is happytoassist@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is happytoassist@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at happytoassist@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist