OneAssist Consumer Solutions Complaints & Reviews

One assit app i was downloaded to see what app can do and then i updated my kotak bank credit card and i dont authorise the transaction, and rs 1399 has taken. Kindly make the refund as soon as possible

Relation ship number for one assit is 5266807

I urge oneassist to cancel this preposterous membership at once and debit the amount back into my credit card at the earliest as this was done without my authorization...

Hi,
I received a sms from hdfc bank. 26/09/19 without my permission rs-1899/ will be deduct deducted from my credit account to one assist plan activation. No need these kinds of plan activation. Kindly refund my money. As soon as possible. I take the legal action for one assist company.

There is no form sign regarding auto debit facility, how you raise invoice for this

Please deactivate and refund my...

Hi,
I received a sms from hdfc bank. 26/09/19 without my permission rs-1488/- deducted from my credit account to one assist plan activation. No need these kinds of plan activation. Kindly refund my money. As soon as possible. I take the legali action for one assist company

Please deactivate and refund my money asap

Name: dinesh kumar sharma
Date of incident : 26/09/2019
My credit ending...

I'm using kotak mahindra credit card. Without any intimation you have deducted the amount of 1399 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable...

I received call from icici bank on 16/09/2019 and they just given information about one assist plan after that they automatically activated this plan and deducted rs-1899/- from my a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money as soon as possible.

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan...

I received call from icici bank on 16/09/2019 and they just given information about one assist plan after that they automatically activated this plan and deducted rs-1899/- from my a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money as soon as possible.

My a/c number:[protected]
One assist id number: sr[protected]
My registered mobile number: +91 [protected]br...

I received sms from axis bank that rs 4799.2 deducted from my nro account to one assist plan on 224/09/2019. By mistake my handset fell down on road becouse heavy rain yesterday in bangalore. As per u r massage i cannot install and activate this policy. Please kindly refund my amount as below account (Same account)
[protected] axis bank...

My credit card was auto debited by a charge of rs.1399/- with the narration of oneassist customer solution on september 21, 2019.

I have never used the services of oneassist and do not know how this charge has been levied on my credit card. My kotak credit card number ends with 3017.

You are requested to reverse the charges immediately, failing which i shall be forced to take legal action....

Pleases deactivate one assist membership & refund me all the deducted amount.
One assist fee added without consent
Hi, my credit card has been charged with one assist fee without my permission. Kindly reverse these charges immediately. Total of rs. 1899 (One assist fee) has been charged.

Card ending number : 6543
If you didn't return my money i will cancel my credit card.

Name: p srinivasa...

Hi this is haresh dabhi,

I have purchased oneassist full cover plan of rs. 999 for my mobile from the mi.com on 5th of the september. Now due to some audio output problem i have replaced the phone and got new phone on 10th of september.

Due to same problem i have returned the new replaced phone on 21 of september and got refund from the mi.com. After raise the refund request to mi, i have called to oneassist...

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 18/9/19. Without my permission.. I also got a mail and a post from one assist team. Last year in november 25th i requested for cancellation, but still its not cancelled and on 18th september 2019 rs.1399 is debited in my credit card. I dont want the service kindly cancel it and refund my amount of rs.1399.

Please deactivate and refund...

Hi, this is ankita sharma.
1899/- were cut from my credit card without providing any info or sms. I received a call from one assist regarding wallet offer. But seeing negative reviews online, i called them back to not start the service and they said that right now there is no association with my card, but today still they cut 1899/-
I'm highly disappointed. You cannot impose your services on the customer, if they don't wish...

Hi,
I received a sms that is my credit card has been charged with one assist fee without my permission. Kindly reverse these charges immediately. Total of rs. 1899 (One assist fee) has been charged.

Sms received:dear cardmember, oneassist membership fee has been debited on your card ending with 5021 membership will be processed and welcome kit dispatched shortly.

Name:akash soni
Card last digit:5021...

Hi there,

I received sms from hdfc bank rs 1399/ deducted from my credit card to one assist membership fee. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my cards by the company is really a criminal act and the company and who the hell are you to care about my cards. I want my money back. Don't dare again to do this.
I requested for cancellation last year as well still...

Hello there

I received sms from hdfc bank yestarday that rs.1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Don't dare again to do this.

Please deactivate and refund my money asap.br...

Hi,
I received a sms that is my credit card has been charged with one assist fee without my permission. Kindly reverse these charges immediately. Total of rs. 1899 (One assist fee) has been charged.

Sms received:dear cardmember, oneassist membership fee has been debited on your card ending 8832. Membership will be processed and welcome kit dispatched shortly.

Name:neha
Card last digit:8832
br...

I received sms from hdfc bank that rs-1399/- deducted from my debit card to one assist plan. Without my consent. I also got a mail from one assist team. I dont understand how they can do auto renewal without my approval. Who provided them right without my confirmation to renew my plan. Since there was no enough balance in my credit card they debited amount via debit card without my consent and this kind of solicited charging of my credit...

Hi,
I received a call from icici bank. 08/09/19 without my permission rs-1899/- deducted from my saving account to one assist plan activation. No need these kinds of plan activation. Kindly refund my money. As soon as possible.

Please deactivate and refund my money asap

Name: mariselvam. K
Date of incident : 08/09/2019
One assist plan number : 8266931...

On 14th september i got this message-
Dear cardmember, oneassist membership fee has been deducted.

Who authorize you to deduct my money from my card?

Its just a fraud company oneassist this company cany assist anyone.

Just tell me one thing how could you deduct anyone's money without their permission?

I just want to cancel this membership and refund my money asap and inform...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern on date: 06/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- alok kumar
Credit card number ending :- 5668...