OnePlus India Complaints & Reviews

I gave my oneplus bullet wireless bluetooth headset on 16th August for repair but didn't get any information about it till now. It has been passed one month but I didn't get my product.
Product refference I'd-QG21JOM5CRRO

Oneplus right Buds not working so pls exchange 🙏🏻

Pathetic service
No one knows anything on customer care
Mobile taken for repairing and no one updating status

I have purchased a OnePlus Smart TV Y series 80 cm 32 inch ... Before 3 months ago ..now it's not working from the past 10 days I have raised complaint before 10 days technician said, it might be has mother board issue, so will change mother board after he'll get from the centre, but it's been now ten day, I didn't got any solution .. and technician not picking up the and chat team not responding as well.
Tell me sir what should I do, should I purchase a one more tv ?
This is complaint reference id - Reference id - 7UKGFUODCIKJ
My contact number - [protected]

I was a Oneplus 5t user from 1 and half years, my phone was in perfect condition but while browsing insta it got hung and display stopped responding. Even after rebooting for multiple times still the problem dint got resolved. Since its the problem with their software i request Oneplus team to repair it for no cost or else to replace my phone.

Suddenly after the latest update the mobile shows qualcomm crash dump issue. The problem is clearly from one plus side and the service centre people don't bother. Lot of people have reported this issue and no solution so far.

Planning to lodge a casein consumer court

Respected sir,
I had purchased one plus Nord 2 as on 9 sep 2021 from the next day only the handset started giving hang and auto restart issue. I complain the issue to one plus care and also to relaince digital from where I purchased the phone. One plus care had updated and checked my phone two times. Every time said now handset will not give any problem. But the phone is still giving the same issue. I am totally harrashed and tired not. One plus care is 30 kms from me and i 6 times approcHed the care.

I am feeling like I am punished for purchasing the one plus brand. It's my first purchase of one plus. And I am feeling like fraud is happened to me . My 35000 are gone waste. I wanna post my story on social sites so that some people get saved from such harrashment.

Will one plus help me out ?

Please do some needful at your end. Hope this time my issue will get resolved and my handset will get replaced.

Attaching original bill
And repair note by oneplus

Namaste

my name is shailaja

i buy one plus nordaug 22 phone from amazon.from 1day phone getting heat.i called customer care.they toled change some settings.i did.but problem did not solved.2nd time i called customer care.they said send to service center.i asked them replacement they said 15 days over replacement not possible.only repair possible.i sent mobile to service center.they said we updated software now phone not getting heat.the phone came from service center.but heat comig again.then i called customer care .then they told again send service center.again i sent using pick service.again service center people said we update software.i talked service center manager.asked him plz replace the phone .iam anable use that phone.he said with 15 days only phone replace happen.againphone came from service center.again phone getting heat.again i called sevice center but phone pickup service is not shaowing i said .they said ofter lockdown sevice will acctive.from last 5 months service is not acive in my area .iam in my home town.i sent many msgs to customer care asked them extend my waranteee bcoz service not showing from last 5 months.tno body is not respnded.now i sent my phone to service center.now also they telling warantee is comleated we changed battery now not getting heat. my point is 2 times i sent service center and 1 time falssing also over.my problem is like that only .my wish is that that s defected phone idont want that phone .i want another good working phone.from 1 yr i telling thhis only.

phone :one phus nord
cost :28000
order Id:[protected]
Device IMEI: [protected]/07
phone no:[protected]
location godhavarikhani, telangana

Hi...Its been 15 days now that i am unable to install new app through google paly store. Also unable to update my existing apps. I had been connected with one of your executive but still problem does not solved.
Looking forward to get solution for my concern & problems.
Even whenever I try to connect customer care I have to wait for more than 15 min & still gets disconnected.

I am writing this mail in great grievience and dissapointment. I had given my device(1+7T) for screen replacement on 10th of July and had paid an advance payment of 5000 rupeea. I still have not got the phone repaired. It has been nearly a month and this is not expected from a brand like oneplus. I have contacted the customer support team for more than 5 times and each time I get the same responce stating that due to covid the deliveries are getting delayed and one part of the display has been shipped and the service centre is waiting for the other part. But this is least expected from a company like oneplus. I have raised an issue regarding the same and was of no use. No updates from the side of one plus or the dealer. I am legally
going to move forward this issue and raise a complaint againt the company. Expecting a reply soon. Also I am attaching the job card details for tracking .
Name: Varghese mathew
Mobile number :[protected]
Carry in date: 10/08/21

I have submitted my one plus bullets wireless z blutooth device for repair through pick up and drop service on 29th August 2021. I am in touch with your customer care since last 4-5 days they are giving me foolish answers that you will receive your device in 2 days. Even though the repair of my device is completed on 8th September 2021 till date I have not received my device. Please take an action and help me to get out of this

It is with great sadness that I have been complaining about my TV since last 15 days. But your executive didn't give me any solution by giving lot of misguide
I had never imagined so much poor and useless service. of oneplus reputed brand

my mob nu is [protected]
mail id is ld.[protected]@gmail.com

Dear sir
I m using OnePlus Nord ce 12gb verient. But it's working like 6gb, and camera quality is very poor, video quality also poor.
I bought it through emi in rs.27000/- with instant discuss of rs.1000/- with extanded warranty and insurance of rs.4500/- also.
But I m fool.
There is no quality in this model.company become us fool.
Pls help me.
What I do. I dissatisfied with quality.

One Plus is cheating customers by promoting a water proof phone with IP68 rating, When my phone was dipped in water for 15 seconds, the phone stopped working and went dead.
Why would you promote the phone as waterproof?

OnePlus Nord 2
Mobile handover OnePlus service center satara
Do not buy this phone, 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎...⇄

I bought one plus Bluetooth two months ago

I have the problem of hearing while on call

Kindly provide solution

Dear sir
Myself shankar nimai saha purchased oneplus 9r 8gb ram phone on this date 29/08/21 from your respected shop after using on same day at night my phone started heating hanging and facing many technical issues. So i went to your shop second day to inform & approach to store maganer about what I am facing issues on phone and request your respected manager (Mukesh kumar) to replace faulty one plus 9r phone. And at present time I have proof technical issues front of your manager (mukesh kumar). He said if there his issues on phone I will replace your phone give the commitments to me before purchasing phone after issues.
He suggested me way to gallery of one plus at kurla & I visited on oneplus services center with one staff of magnet.
My question is to you this phone cost me around by after Credit card 38000 MRP - 40000 and its just after purchasing phone on same days o[censored]sing it start facing technical issue so my humble request to you please exchange my one plus with new phone or refund my money within a 3days replace my phone.

Within 15days of purchase, my primary camera nor working properly and also contacted through whatsapp. But till now not received any solution. Can't visit nearest service center, because don't have any service center near to me. Kindly replace it or resolve the issue urgently. Already 5days passed. Also posted in twitter and facebook. But till now not a single reply received.

My nackband (oneplus bullet wireless z)
FSN:ACCFR3Q77R6RRGAC
HSNSAC:85183000
ORDER DATE:[protected]
Is not working properlly. one sperker is not working and second speaker is not working sometine. service center employ is tolled to me this not be replace pepair in any condition. this is not way to the csutumer.
EMAIL ID :[protected]@gmail.com
MOB.: [protected]

My nackband not working properlly. oneplus service center enploy is not working properlly they tolled me this nackband (oneplus bullet wireles z) is not replace in any condition. one sepker is not working and second sepker is also not working some time.
kindly grant my nackband replace\repair.
EMAIL ID - [protected]@gmail.com
MOB. - [protected]