OnePlus India Complaints & Reviews

OnePlus bullets wireless z earphone one side cod not working

OnePlus bullets wireless z earphone one both not warking

I have OnePlus Nord 5G mobile. The set has receiver problem and so I raised a complaint. The device has been picked up by the courier service on 13.08.2021 and delivered at the service center on 18.08.2021. But no response has been received from the service centre till date after 05 days of receipt of the device. Facing much problem without the phone.

I purchased Oneplus tv series Y in November 2020, last month, I faced an issue. My TV got black lines on the screen that pop up randomely on the screen. I complaint about it on 24th July, since then, nothing has really happend, I am just following up and they are just procastinating. Even the repair person who visited did not do anything and the Jeeves( I took full cover protection for extra money) is just PATHEIC.

My oneplus bullets wireless Z bass edition headset. One side is not working so please check my request as soon as possible. I Attach my invoice...

OnePlus Bullets Wireless Z in Ear Bluetooth is not working properly .It connecting automatically and too disconnecting.
It is in warranty period. So please repair or replace my product as Early as possible.. Thanku

1.Date Of the Incident - 20th Aug 21.
2. Contact Number - [protected] / Jagan
3. I can not hear left side and also battery back up very low.
4. Return.

Invoice Number # FABY3D[protected]
Invoice Date:[protected]

Facing very much issues after updating the phone earlier we able to load everything after the updation Gmail are not working until the apps are opened its not auto sync all the settings are good

My device (oneplus nord 8gb onyx black) was repaired recently (under warranty). Screen, back glass and rear camera module has been replaced free of cost. But, after the repair service (recived my phone on 18th August), I am facing other problems; namely, there's a black spot inside the back glass, alert slider is jamming and battery drain has increased noticeably. The service center (Kolkata) I submitted my device for repair, is not responding to my queries. I had to wait 21 days to get my device repaired at that service center, and had to wait aditional 3 hours at the service center to point out their several mistakes. I can't afford to waste anymore time at service center. Please get my OnePlus Nord REPLACED with a new one, I cannot deal with this issue everyday.

I have purchased oneplus extended warranty on 4-Aug -2021. My order no is M[protected]. I have complaint many times till now o have not received any response. My complaint no are[protected],[protected]. Please solve this issue.

OnePlus Bullets Wireless Z in-Ear Bluetooth
Earphones with Mic (Blue)

Product is not working properly, Sound quality loss... disappointed by this product please replace it...

Left sound some is working very slow
Please repair

Please help,
Software issue, calling issue, & phone not working properly,
Please resolve my issue.
& lucknow service centre se koi bhi problem resolve nhi ho pa raha hai, Or na hi waha pr call recive kr rahe hai..

Regard,
Parvej khan.
Mob. - [protected], [protected]

Sir
I have purchased a product (Rs-1999/-) one plus bulletz wireless bluetooth from one plus Store, DB mall Bhopal.

There is an issue of distorted sound. I have visited customer service center at Capital mall Bhopal two times for the same problem.

They argued with me Instead of resolving problem. They said it will happened if you use MI brand mobiles.

When I show them the issue then they admitted that One plus bulletz wireless bluetooth headset is not compatible with MI and Real me Mobile Phones.

After 3-4 hour arguments they said we will check it but we can't help you.

It will work with any mobile device at the moment when I have purchased it.

It's not my fault.
I want refund money So please resolve this issue.

With warm regards
Padmesh Bhargava
[protected]
Bhopal (MP) 464668

Hi there, i was using OnePlus 8 mobile phone, but from last few days my mobile was having connectivity issue because of that i have submitted the mobile phone at the service center, the service center promised me that they will repair & give me back in 2 days, but now they are increasing my frustration by expanding the days, 9 days have passed till now but there may be still 15 days delay in receiving my phone, please help me out in this difficult situation & please take action against them

I am using one plus nord with two sims. Sim 1 is jio and sim 2 is airtel. I am using my data from sim 1 i.e. jio. And when I switch off my data the whole network of the sim gets lost. Pliz tell me how to solve this problem.

I use One Plus Nord CE mobile. I have a complaint about some of the amps in this mobile as follows
1) After recording the call, the person in front understands it and it is a big problem that there is no auto call record.
2) Charging takes much less time but I need more battery backup
This problem should be solved as soon as possible otherwise this mobile will have to be replaced
Plzz soul this urgent...

Dear Team,

As per one plus instruction and last trail mailed have submitted my one plus CE 5G handset at nearest service centre having address One Plus ESC-Thane office no 106 1st flr Orion Business Park Next to Cine Wonder Mall, Kapurbawdi, Ghodbunder Road, Thane(West) 400607 on dated 2 Aug 21 vide reference no. HDS0HZOLZ9RF and was been committed that the issue will be resolved in next 3 to 4 days and same would be communicated to me on my number [protected] but it's being over one week(more than 12 days) i have neither been communicated anything regarding the same by your service centre guy on my number nor even service centre number [protected] is working, had tried multiple time on same number was given by service center at the time of submission. However, have called up to one plus customer care number wherein spoken with ur CC executive but he was not aware of anything was totally blanked and could not been able to provide the proper information even he was not knowing anything and was keep on saying to contact service centre and service center is around 25 to 30KM away from my residence and i'm also having my work as well hence not possible to visit at service centre repeatedly.

I have purchased One Plus CE 5G on 21 Jul 21 and within 10 days only if i'm getting a problem with newly purchased mobile then what kind of service one plus is giving against such a good competitor like samsung, vivo, oppo etc is very pathetic and since last 8 days i'm not getting any resolution on my issue persisting with my handset.

Hence, requesting you to look into this in manner of and try to process my refund on priority.

Your quick action in these regards would be highly appreciated

Thanks & regards,

Ashish Pandey
[protected]/ [protected]

I bought Oneplus Nord 8GB 128 GB from your flagship Oneplus Store at Phoneix market city, Velachery, Chennai on 20/12/2020. In the month of June’21, the problem started with frequent battery drains within 4 to 5 hours after a full charge on a minimum use day( only to attend 5 calls) and my google assistant will prompt without anybody touching the phone even after turning the settings of auto google voice assist off.

Also, I used to hear my own voice (echo) when I interact with others and sometimes neither o[censored]s would hear the voice even though we have a full signal. In addition to all of the above, I am having severe heating issues too. I think this particular piece is faulty and has a manufacturing flaw.

Everybody suggested Oneplus Mobile was too good and hence I bought it. But now I am really worried & Repenting and doubting my instincts, whether my choice was correct or wrong as I am the inducer who is facing this issue. Within a span of five months so many complaints. I do not have any third-party software nor use heavily for gaming purpose and I am facing so many issues. My experience is terribly unpleasant as just after few months, the new phone malfunctioned. After investing so much money on the same I get a faulty piece. I wish the company could have done a proper/thorough pre-check on the product before they pack and send the same to the market for sale. I am not happy to repair a new phone within a span of five to six months but left with no option and hence given the same to your service center. But I still have my own doubts about how the performance would be after the service.
Irrespective i gave the phone to the service center for them to look at the same and after 3/4 days they call and say that my product is ready for delivery. When asked what they have done the technician says they have changed the battery and the mother board. (Without my concurrence).
He also said that the problem was not with ONEPLUS and it was with GOOGLE MESSAGE APP and the company have asked GOOGLE to look into the issue asap.
I have escalated this issue to the top Management and they have not taken this issue seriously and have not RESPONDED until this moment.
Their caption is NEVER SETTLE and i am going to follow those caption.

Res.sir,
My bluetooth headset z bass edition I purchased by Oct-20 & got problem in July-21 still it's under warranty. Return the product through ONE PLUS CARE APP. Now it's been 2week I didn't received my product. In ONE PLUS CARE APP showing product is dispatched.
What does it mean ...
How can I get back my product ...
Give me the clear justification for this.