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OnePlus India Complaints & Reviews

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Last updated Mar 28, 2024
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OnePlus India reviews & complaints page 30

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S
Sahebrao12345
from Kopargaon, Maharashtra
Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of tv

Address:Akash bunglow old takali road Sahyadri colony Kopargaon dist Ahmednagar Maharashtra

One plus u series tv purchased online through amazon in last week but no any technician giving responce for to install tv so pl arrange any technician to install tv...
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V
Veeru chaudhary
Oct 10, 2021
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One plus 43 Y1 smart tv

Address:Kasba khutar post and thana khutar teh powayan distt shahjahanpur pin code 242405

My One plus tv not work and automatic one and off . This problem is maximum 40 days . One plus care complaint but not come to my complaint acsen. Pls solve my problem. One mothes before my complaint reference id 041U9WOK36W0
PLS SOLVE MY PROBLEM...
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A
anmol_singh
Oct 10, 2021
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OnePlus Bullets Wireless Z Bass Edition (Reverb Red)

Hi
On September 21 I was facing some issues with connecting my earphones to my mobile so to check whether the issue was with my earphone or mobile I tried to connect it with my laptop, but it still didn't work, so I registered the replacement or repair, the next day the earphones were collected from my house and were transported to the Chandigarh service center and from that day I have contacted the customer care number multiple times...
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A
amol dhanjode
Oct 9, 2021
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Charge issue

I update new version 8 October in nord 2 . Now mobile charging speed decreases.....
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T
Ta161
from Guwahati, Assam
Oct 8, 2021
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One plus bullet z earphone

Address:Prime Digitronics Services Private Limited, Keshab Tower, Ground Floor Bora Service By Lane, GS Rd, Guwahati, Assam 781007

Gave for replacement to one plus service centre Guwahati on 16 of August and by today its 8th of Oct and still now I haven't recieved my product..they don't response to calls and whenever I go to their centre they keep extending date and they themselves is not sure when and where my product is now it's going to be almost 2 months just to replace an earpiece they give all kinds of excuses and would never call also very irresponsible and worst...
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T
Ta161
from Guwahati, Assam
Oct 8, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One plus bullet z earphone

Address:Prime Digitronics Services Private Limited, Keshab Tower, Ground Floor Bora Service By Lane, GS Rd, Guwahati, Assam 781007

Gave for replacement to one plus service centre Guwahati on 16 of September and by today its 8th of Oct and still now I haven't recieved my product..they don't response to calls and whenever I go to their centre they keep extending date and they themselves is not sure when and where my product is now it's going to be almost 2 months just to replace an earpiece they give all kinds of excuses and would never call also very irresponsible and...
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A
Arunv31
Oct 5, 2021
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OnePlus bullet Type-C earphone

Address:218K/6B, Jayantipur Preetam Nagar, Near Kalash Garden Prayagraj

Recently I've ordered the earphone but after using it for 3days the voice was cracking and lagging.. after requesting for a replacement in my near service center (which is in Prayagraj, Civil lines) they said that it will take 1month to replace.. what kind of service is this that CUSTOMER has to wait for a whole 1month.. after 1month a call from Lucknow OnePlus service center CUSTOMER called me and said your earphone has arrived here...
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B
Barkha Sonwani
Oct 5, 2021
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Damaged Headphones not getting repaired or replaced

Hi,

One plus Bluetooth headphones are not clear during phone calls and during media it is being taking a pause for few seconds. I have already sent to service centre twice but the same headphones is again and again sent back to me without repairing. I would need this rectified or replaced or refund immediately as it's being 2 months I am trying to solve this issue but headphones are returning back to me without repairing....
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K
krantikc
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Requesting OnePlus TV 32Y1 replacement

I had bought One Plus TV 32Y1 on 28th Dec, 2020 from Reliance Digital. For few months TV worked flawlessly, later on after 6 months it started giving issues. Initially TV was hanging a lot and hence I had raised complaint for the same, but no one turned up, but issue was marked resolved automatically. Later TV started flickering and also started auto navigation without remote operation. Hence, again raised service request. This time they...
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N
Nivedita Manchanda
Oct 5, 2021
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Oneplus buds - My request number is TLSBSVMLLI4H

I sent my oneplus buds for a repair as they were not giving proper sound and are still under warranty, its been more than 20 days and I don't know what repair is being done as I only get one response from customer care that engineer is not yet assigned.
Does it take this long to assign an engineer, if yes how are you guys running a company.
I have been a oneplus users from years now but had come in contact with customer support...
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Address:Jugpur 7No, nakashipara, Nadia, westbengal, 741126

Hi, my name is Suraj Bhattacharjee
I'm from West Bengal, Nadia
I sent my OnePlus bullets wireless bass edition for repare about 3months ago but they cancelled my repair request the day my device reached their service center
Now they are not giving back my device
I've called them so meny times it all seems to be a waste of time and energy
These people at OnePlus are not listening at all
Please help...
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9
9729218181
from Faridabad, Haryana
Oct 2, 2021
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Led tv not working

Address:Vill Manpur the hathin Distt palwal

This is my led tv 43Y1 this is not working. And not going on . I made a complaint on 11 sept 2021. 20 days passed but nobody resolve my issue. Please resolve my issue.. my REFERENCE id is P2ATOZNC36VE...
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S
Sunny Mavani
Sep 30, 2021
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Voucher not usable after redeem

Website:www.oneplus.in

I purchase voucher of one plus accessories & gear but voucher not applying on any accessories so i complaint oneplus many times almost 25 times since 1 sep 2021... Today 30 sep still my prob. Not solved by oneplus... Tomorrow my voucher is expired...
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S
Siddhi Garg
Sep 30, 2021
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Regarding camera crashing in One plus Nord 2

This is regarding the phone I recently bought. I bought my one plus Nord 2 the previous month. Since the first day, I am facing issues with its camera in all video calling apps. The camera gets switched off or gets hanged on its own on every app using the camera. I have talked to customer care and even visited the service station in Chandigarh but the issue still persists. They resolve the problem but it works only temporarily. It is costing...
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J
Jvarsha
from Delhi, Delhi
Sep 30, 2021
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Repeated software corruption

This is to bring into your notice that i had bought one plus 9 pro on 2-july-2021 from an authorised dealer. But for my surprise its software got corrupted on 19-sept-2021. Hence, i got it fixed from one of your service centre located in Shipra mall, Ghaziabad. But again today i.e. on 29-sept-2021, software has again gone corrupted.
This was my first experience that a phone belonging to such reputed brand has shown up this way. I...
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R
Rahul nagpure 2468
from Wardha, Maharashtra
Sep 29, 2021
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Bluetooth connectivity not proper

Address:Delivery office padmavati nagar golden gym alodi nagpur road,wardha

Bluetooth connectivity not proper
and specker problem...
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M
Manimal
from Namakkal, Tamil Nadu
Sep 28, 2021
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Mic issue on call

If make call receiver can't get my voice...
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P
Ponnappa Thambanda
from Bangalore, Karnataka
Sep 28, 2021
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In Warranty mobile damaged from service center staff

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones

The issue that I have experienced was: I (My son's-Poovanna mobile ) have given Oneplus Nord mobile for display screen gap on the top left-hand side (you can see the images in Service Record Reference No, LQMTLY9MGHAA, Mobile Number-[protected], dated[protected], from all the angles photos taken) for rectification, next day service team...
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A
Sep 27, 2021
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Exchange product

Address:Sector 20, A/151

I have order by mistake an usb c type cable which I want to exchange with charger cable but there is no option. For exchange or refund. The wrost policy ever seen....
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R
raayush1990
from Pune, Maharashtra
Sep 27, 2021
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Oneplus 8T lost by service center request full refund

Address:Pune Seasons Mall Shop no S 28 second floor opposite FML Magarpatta City Opp Amanora Mall, Hadapsar, Pune, Maharashtra 411013

One plus service center has lost my device during the transport it's picked on 22nd July since then they service center team is not responding to query and there is not update on the issue . we had been getting same update since last 2 months with progress, it been night mare with one plus service center team, if any help on issue can provided .
we request full return on the invoice shared, we don't want replacement and any association...
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