OnePlus India Complaints & Reviews

I have purchased mobile phone 9R one plus from authorized dealer of One Plus situated at CG road, Ahmedabad on[protected]. The phone is not working properly. Many a times, call gets disconnected when someone tries to contact me. Missed call is also not disclosed. I contacted service center, however, did not get any response.

Upon getting up in the morning, my one plus showed 1% battery. I immediately moved to charge it. It got off. Upon putting charging cable, charging plug sign with mobile charging input sign was shown (doesn’t show usually). I waited. After around 15 minutes, normal charging sign was there. However, I let the phone to be on charging for some time. Upon switching the phone on, something in Chinese language (not comprehensible) was there on...

My One plus Led TV got hanged purchased a week ago

Bluetooth is not working during call and voice is breaking. So not able to hear anything properly.

I have purchase OnePlus tv y series 40 inch on 30 August 2021 and in 15 days tv has spotted issue and than today tv is dead I have reported issue at customer service and email but no proper respjnse they won't provide after sale service pathetic service do not buy oneplus tv ever guys china cheap product they just want free money by fooling customer reference id 1J7-43257JCSTHA-6240281

I bought OnePlus Tv and it's been 10 days ...contacted My G showroom from were I bought it and OnePlus customer care and chat box several several times...but no response...The techinician contacting us morning telling, we are coming evening their...and evening they will tell, they cldnt come...will come Tmrw ..this is repeating in a way tht I regret purchasing this Tv and started hating this brand...if I had bought some other tv, I cld use the same day itself...highly dissapointed ..Ur customer care executive, also trying to give some vague answers...they told will install within 72 hours and now it's been 10 days...very disappointed..OnePlus one last request, can u take back this Tv and give us a refund...I will buy some other Tv and use it the next hour...

I was requesting a bad earphone last month. I complain from OnePlus application. I complained on the 8th of September of the previous month. I haven't received it yet.

I have purchased on 7th October, and i did not used for single time, given it to service center
they are claiming product not in stock, its been 12 days since i have raised ticket in service center.
they also claims it might take another 10-15 days for replacement.
neither service center nor customer care team taking any responsibilities.

Plz solve my problem... Camera is not properly working and Clearity is tottal down...V bad One plus Product...

My phone got an update post that the fingerprint got disabled and it's been two months since the phone is in service center they are not responding or doing anything regarding the complainant . I want to sue OnePlus

I have purchased OnePlus bluetooth wireless z headphones for me and my family members and friends nearly 5 headphones in last year ..they were working well at start but after one year all the earphones stopped working at one side and all earphone have connecting issues now ..for a company like OnePlus they prepared headphones which work in warranty period only after that they will stop working this is worst I have seen in electronic goods category .. if one headphone has problem it would be forgiveable but when it comes to 4to5 earphones there is something in it. Please solve this issue ..

In oneplus wireless Bluetooth headset bass edition which is not working with proper sound in left side pad which is so irritating

Hi,

I accidently purchased Type C to Type C cable from OnePlus website but I needed USB to Type C cable. Now, I talked to OnePlus customer care executive for the exchange but to my surprise they mentioned that it is not a part of their policy and they cannot exchange the product. This was no where mentioned at the time of purchasing the product, if it is a part of their policy then they should have specifically mentioned "No Exchange" or "No Return" at the time of purchasing the product just like Amazon or Flipkart does.
This is a scam against a customer as the customer only comes to know about their policy once they have purchased the product. I checked OnePlus website and USB to Type C cable also costs the same i.e. Rs:849/-.
Can someone please help me as this is a hard earned money and all I want is a exchange as I have no use of Type C to Type C cable.

Purchased OnePlus 42" TV in Amazon still under warranty I have raised complaint on 17tj august but those service people have no response properly waiting on parts from last 2 months, I am constanting advocate to file complaint in consumer court.i recommend all not to buy one plus tv their services r bad when they can't provide service they should not sell there products

I bought a oneplus tv from flipkart 3 months ago..now the tv is showing display problems and the tv has warranty...its about 15days i registered the complaint and about 4times i contacted the customer services..no one is responding or follow up my complaint

I have purchased One plus nord 2 5G Mobile on 09.10.21 and till now i have nt started using it much. The battery having fully charged drains down so badly n rapidly even when it is untouched which is a huge disappointment for the penny invested in it. Requesting to kindly address the issue please.

Product: OnePlus Nord
Issue: The phone has a screen repair issue. The screen just dislodged from the body of the phone. As the phone was under Warranty send the phone via pick up repair service from OnePlus. Reference ID: 9QUNDPSP8G7M

The phone was shipped on 18th September via BlueDarr and received on 20th September. OnePlus acknowledged that it received the phone on 28th September.

After that, there is no update on the repair in the portal nor there is any way to escalate. Calling up the customer care just give the basic generic answer that they are working on it.

OnePlus Service Centre Address where the phone is present :
Kolkata (Open)
OnePlus Exclusive Service Centre - 18C & D Stephen Court, beside Flurry, Kolkata (W.B ) - 700071
Contact No:
[protected]

One plus u series tv purchased online through amazon in last week but no any technician giving responce for to install tv so pl arrange any technician to install tv

My One plus tv not work and automatic one and off . This problem is maximum 40 days . One plus care complaint but not come to my complaint acsen. Pls solve my problem. One mothes before my complaint reference id 041U9WOK36W0
PLS SOLVE MY PROBLEM

Hi
On September 21 I was facing some issues with connecting my earphones to my mobile so to check whether the issue was with my earphone or mobile I tried to connect it with my laptop, but it still didn't work, so I registered the replacement or repair, the next day the earphones were collected from my house and were transported to the Chandigarh service center and from that day I have contacted the customer care number multiple times but have gotten the same response of waiting a few days as if I already haven't waited enough for a product I paid for and the product that is in warranty. I didn't expected this type of third class service from a brand like OnePlus, but I was wrong. I would also like anyone in my country to have a pleasant after sales experience to stay a few miles away from OnePlus. As regarding the complaint, if I don't get my product replaced or a refund from your pathetic brand, I would very willingly lodge a complaint against you in the consumer court.
My reference ID is PYTIV3K0IGZQ

Take care