OnePlus India Complaints & Reviews

I have ordered a product from oneplus store on March 14 with order no. M[protected] but the order is not yet delivered. the delivery boy was saying that we have lost your product bymistake, we will refund the money only in one case when we will get the mail from our senior executives. the status of the order is showing delivered without asking the OTP. it was been delivered through the logistic company DELHIVERY. please help me to...

On 17th March 2021, I had placed an order for One Plus 9 Series Gift Bundle (Order ID - M[protected] and received the same on 19th March 2021.

As mentioned I had received the voucher code worth Rs. 4000 that could be used to redeem while purchasing the OnePlus 9 series smartphone.

The launch event took place on 23rd March at 7:30 PM and post which there is no information shared on the availability of...

Team - Once plus has been a HUGE pain when it comes to customer service and delivering on the 2 year accidental protection plan.

I have purchased 7 Pro (12GB) phone worth 60k and spent 6.5k on its accidental plan in 2019 jul. I made the first claim in Jan21 for a back cover and it went through, then I met with an accident and the phone screen broke, this time in Feb'21 and I sent the phone for a claim.

I got...

Dear Sir/Madam,

I had purchased one plus 8T mobile in the month of December-2020 on 23. Previous to this mobile i had been using Iphone since 2009. Upon friends proposing i changed to one plus and my experience is very worst. After 10 days of purchase issues in the mobile started. I even took mobile to service centre and they simply restored it to factory settings and i lost the entire data. After it worked for couple of days...

#oneplus #wheresmyrefund ordered nord 20feb M[protected] from http://oneplus.in didn't received, it reached warehouse back on 1 march, no refund, cc said by techno. issue - refund number is generated 100mails chat no solution, cc always say - wait for 7 days pls help...

I purchased ONE PLUS 8T Hand set (Lunar Silver) on 25th January 2021 from AMAZON India, within One week the Hand Set started heating up and draining charge . After submitting the phone for 5 days also, the issue persists and the service center is not ready to resolve my issue....

Hi team,

I have purchased One Plus Nord AC2001 on 02/03/2021 mobile recently but on the next day device having battery draining issue and producing more heat. I visited multiple times at service center finally submitted my mobile but it has been more than 3 days. As they have mentioned it is normal also we have diagnosed the device nothing found any error.

Kindly look into this issue as this product is defective...

Trouble in hearing of voice break while attending or listening music...

I purchased oneplus buds in decmber 2020 and after using it for 2 month the left earbud stopped working and is unresponsive .i registered a pickup for the service centre at indore and my deviice was picked the company wated a ainvoice and i sent them but the service centre executive did not accepted my requests statingg that the device is not purchased from authorized store . after continuos requests also they refused to repair the device...

Take strict action against onePlus.in these prop6are not replying to nail no refunds for the product CUSTOMER didn't received my case id id[protected] from mail support of onePlus and nobody is giving any supported on mail

in call theya always say to wait for 48 hours ### filthy people i am done with onePlus india

and will be taking strict action if no refund in 24 hours...

So in OnePlus website it is showing refunded on 6th march what's going on there??? you guys wanna eat the money or what?
order no : M[protected]

i will strict action against this if not getting my refund within 24 hours...

From the youtubers false promotional video, i got exited and bought oneplus 8T (oneplus flagship) and now I'm the victim of oneplus 8T and my phone has display issues from the initial time onwards, later some water splashed dump error came and nobody from oneplus authorized service engineers donno how to repair/fix it also damaged my phone this told me the second engineer from oneplus and he is not confident to repair as he is telling that...

Not working properly
voice loss
when u restart, loss of data and storage
after switch off i[censored] switch on you get different language and phone automatically goes in reboot mode.

factory setup means loss of everything...

One plus nord, when in the morning if you switch on the mobile it go to to restart mode and every this in the mobile wipe out.

here you lost everything in storage.

when i get the call, calling person can't here me.

some time suddenly i get the massage for up date....

Mic is not working...

Hi sir,
Didn't want to disturb you, but time permits me to do that.
Sir I am using one plus mobile...as a happy customer, now charger wire is not working...and I placed an order ...by mistake I ordered type C where I need to do order for type...A,
I tried contacting customer care I spoke Jackson and Vignesh both of them were talking like a parrot to help me out, rule is this rule is that rather helping customer and...

I bought one plus TV on 13th Jan through their website. I got the delivery and then after a week their technician came for the installation but was not able to install the TV properly then again after a week another person came and did something and then said that TV wifi is not working, contact to the customer care. Then I post the complaint about that but still not getting any solution. And when I called them they says that we will replace...

This is regarding the OnePlus 7T Pro, bought on 3rd Jan 2021.
The phone has an issue with Camera lenses and phone hang.

I had contacted to customer care center of OnePlus at CSMT, Fort. The customer care center recommended calling customer care.

As per the advice given by customer care, within 30 days file a complaint, and replacement of the phone can be done.

I submitted the phone to OnePlus...

Dear Sir/Madam,

this is inform you that I have purchased led tv 43 inch's through flipkart online, tv come on 23th jan-2021 but I have issue the installation date is take too long, I have send email to installer for earlier installation but he's not respond and I call flipkart customer care he's also not respond.

I request to you please take action for the above, further better feedback from customer.
br...

I have purchased one plus Nord 4months back.
I am not able to hear the voice while calling. If I put it on speaker then I can hear. I have contacted customer care, they suggested to visit one plus service center. They have repaired and told that it was a software issue. But exactly after one week still the same issue....