OnePlus India Complaints & Reviews

I want to tell you that when I went to your Connaught Place service center for repair

My number there was R34. I told all my problems to the customer Care executives and they refused me saying that your oneplus wireless bullets 2 is working perfectly but it was not

I also spoke to the manager of the branch in this regard, but they did not support me as a result, I had to leave the service center.

It...

I am using oneplus 6t and it is not even a year old (Purchased july 2019) but twice i had submitted my device to the service center due to recurring re-start issues which means the phone restart repeatedly without getting on.

- in the first instance, i lost all my original data - pics/doc and as a resolution, the service center re-installed the os.
- in the second instance, they changed the motherboard

I...

I bought the OnePlus 7T two days back and last night I saw that the entire upper half of the display is turning greenish under low light condition.
I went to the customer care and they refused to exchange my device, saying it's a normal occurrence.
So, I would like to lodge a complain because of
1. Company employees not mentioning this whole selling the product. Selling inferior quality product and not being open about...

I have purchased one plus tv from amazon on oct 12th 2019. But on dec 28th i can find the tv is not showing any thing and on technician visit from qdigi on 31st, he find some internal damage in pannel, and confirmed this is an internal damage as there is no scratch, dent, mark etc on from screen. But since that day, no techinicain has visited/contacted me even after repeated request by me through call/mail etc, and today even after 1 months...

Dear team,

I had contacted oneplus care team this morning and after having called several (3) times, duration 20+ minutes each call, i was left disappointed and my concern unresolved.

To brief you about the incident, the following voucher was claimed during the red cable concert contest and the the validity mentioned was between 23rd dec 2019 - 23rd jan 2020.
Screenshot of the same attached for reference....

Oneplus claims that the device are meant to be used for gaming and temperature not increasing. It will stay cool. I brought my 7t few days back that even i talk over phone for few min it gets really hot, and specially in games. I checked the same thing in front of service center, and they found that when my device gets heated 4.5 degrees in just 5 min o[censored]sage. I got in touch with the higher management to raise a complaint and i asked for...

Hi, i am manisha. I bought my oneplus 7t (Dec-3-2019) the very next day it was being strucked and switched off automatically after some time o[censored]se. There is also glich on screen while playing games. I though of complaininti in one plus community there is a restriction that the user must be using it for atleast 15days. Can u please guide me how to rectify this issue. I will be waiting for your reply....

Hello, i bought a new one plus 7t on 30th of november and the problems started occurring the very next day with the screen freezing and switching off of the phone suddenly as well as both the front and back camera turning out black and hanging as this is not expected on a brand new phone which started occurring intermittently. After experiencing multiple times i mailed the one plus services i followed their orders as followed and visited...

Oneplus is denying replacement of mobile as my oneplus 6t's battery got burst and it is completely burnt from backside and display is completely broken. My wife got injuries on her leg due to glasses from the display we ware lucky to not have any human casualties. It is a complete security threat with oneplus mobile for using such faulty material for mobiles. I want oneplus to pay maximum for this issue. We have provided all the details with...

The company has missed 3 deadlines for the android 10 update for oneplus 6/6t.

It's giving people warning points and banning people who raise their voice against this taking away their freedom of expression.

The security patch is 4 months old.
This is against what they promised again.

Oneplus should come out, apologize and explain what's going on....

I purchased oneplus 7 pro 12 gb ram varient of 58000/- on 21 august, but device was having lots of issues.
Like graphics shakes whiling touching the screen, while using diffnt apps screen doesn't respond sometime, specially games like pubg, freefire all has same issues.

Software or hardware issues, i contacted cust care, service center, facbook, intagram, twitter and even i mail to oneplus. After that they exchanged...

I had purchased my one plus 7 pro phone from brigade road show room in bangalore on 6th june 2019. Last week i had approached a show room in ernakulam to fix a tempered glass to avoid any scrach on the screen. While wiping the screen with cotton cloth the technician found out accumulation of dust in the display and on close checking he had realised that there is gap in the display of phone in one or more places. He asked me when i have purchased...

Hi all,

I had made a purchase on 07/10/2019 for a one plus 7 device from my credit card.

And i requested to the cashier to convert the 29999inr into the 12 months emi, so that i can pay it monthly.

Somehow the emi was not successfully converted and the base amount is reflected into my next billing cycle.

To rectify the issue, i have connect to the branch manager of hdfc bank, and...

After 2 years of owning, it develops a problem and asking amount to fix it was around 10k, so I declined their services. They sent me a damaged phone with gaps all over. Unprofessional and substandard level by OnePlus.

And they are too chickened out to face their blunder or reply my communications

Service Reference ID 0FZ330VS2N

Colonel Sethi...

After an year of owning, it develops a problem and asking amount to fix it was around 10k, so i declined their services. They sent me a damaged phone with gaps all over. Unprofessional and substandard level by oneplus.

And they are too chickened out to face their blunder.

Service reference id 0fz330vs2n

Colonel sethi...

Today i visited one plus service store thane branch for various complaints i am facing since i have purchased one plus 7t (Purchased on 04/10/19). But after sale service, the executive told that it was just a software problem and we have fixed it. Having trust on their words still i am facing the same problem after reaching home, problems are stated below
1. Charging problem
2. Hang
3. Phone getting off often
br...

I bought my oneplus 7pro before a month only and my phone is 1month old now, from 20th day itself i was facing lots of hanging issues in the phone. I approached the mobile shop reliance digital from where i bought my phone they said me to approach service center so i approached service centre, they told me like of we flash the mobile the problem will be solved, i believed that and flashed my mobile but after a day i'm again facing lots of...

#0neplus7 #oneplus7pro #oneplusindia #oneplus7us

Smartphone is cheating in the name of the warranty (Screen replacement). I had replaced the screen of my phone. Before that i had contacted the one plus care team they have promised me that to do a screen replacement the amount will be refunded. However, its been a long time form past 5 months they are saying one plus care (Servify team) and one plus team is different.in customer...

My brother's phone was damaged at home as it fell. So i gave for repair thru one plus care app.
The visakhapatnam service center was removed so had to give pick up drop service which they provide.

I gave my device for repair on oct 3, due to their logistic delay it took 7 days to reach their hyd service center. Then another 4 days to repair. I even paid money of 2250 for repairs on the payment link they sent me.
Then...

Paid for an upgrade from my oneplus 6 to oneplus 7t using the oneplus *don’t* care app.

My device was picked up this morning and to my surprise the new device wasn’t brought. The logistics resources asked me to contact oneplus customer service to know more.

The oneplus call center informs me that the ‘oneplus *don’t * care’ app is outsourced to another company and they can’t help.

I...