OnePlus India Complaints & Reviews

I've visited one+ service centre chennai (Egmore) few days back to get my proximity center repaired, due to which am unable to hear the incoming calls loudly. They suggested to change mobile screen which costs around 7k. When i've visited the local service centre for the same, they resolved my problem just by changing proximity sensor and charged around 1.5k.

I still don't understand, if there is lack of qualified technicians...

I placed an order on oneplus india official website for the newly launched oneplus 6 device which was supposed to be a birthday gift for my daughter but when i got my package and tried to open it up, i could not find the device inside the phone box. I got only the charger, user manual, sim ejector tool and some documentations but no device.

My order number is : m[protected], order date : 14th july, 2018.

Upon...

No doubt oneplus is the best selling smartphone in recent times. I personally was waiting for oneplus 6 to come out for past 8 months. And i bought it on the very first day may 21 being a prime member. But apparently oneplus 6 device which i bought is a defected piece possibly. It just slipped of my hands from around 10 cms height when i was sitting on the table and the display stopped working. I even approached oneplus service center. They...

I had brought a tampered glass from one plus site with a price of rupees 990/- on 9 the of this month and when I applied it on my phone, I had cleared all the bubbles and after couple of hours when I look back to my phone I had found some big bubble on the top right corner of my phone I had tried many times to clear it but it was not working.
So I tried for making an return request but surprisingly after completing all the the steps...

Dear Sir,
I have purchased One Plus Five Mobile set from Amazon dated 19th November18, But in the month of March18 it was dead .As there was no any Service center at Raipur that time, so I managed to sent it to Banglore service center in April18, and received after repair.But again it gone dead in the month of July18, As this time there is a service center in Raipur, so I given it to Mahamaya Infotech Raipur for service. But they...

My phone has always been in a protective cover, not used in the water, never laid in moist areas.

I kept in touch with the support center. Basically, i keep being told that it is moisture damage, while i’m sure it’s not. Oneplus tries to avoid their responsibilities on the warranty.

I just want the one plus to change my phone or repair my phone otherwise i am constrained to take consumer court case against...

Have just got one plus 6 on 29th may 2018... Have purchased this set as i was already using one plus 2 from last 3 years.. Being a banker and a regional leader mobile is like a life line.

But all that glitters is not gold.. Since d day i have purchased this set i am in to a big trouble rather than ease... Have problem in calls... Can't take or do calls as having a error {can't hold calls} this is disgusting and is hampering...

Hi team,

I am reaching out to consumercomplaint forum with this faith that i will have some resolution here.

Let me explain my part of story to you and the way one plus representatives treat and behave with customers-

Three weeks back, i slipped and fell down with mobile in my hand and there was only a slight crack on the edge at left side. I realised that the rear camera of lens is also broken...

Bought oneplus 3 phone in july 16. Within a year, camera focus failed and earpiece low volume issue. Got promotion sms from oneplus stating that service charge for repair work is free and 10% discount on parts. Later on came to know that oneplus wanted to train their new manpower on repairing phone's and accordingly advertised the offer.
I took my phone for repair to oneplus service center at south court, saket, new delhi on 16 jun...

My oneplus 3t has a pinkish violet colour on the side of the screen...it was not there until yesterday night...At morning the colour pops up from nowhere..and its growing rapidly...The phone has never fallen down, or never had any stress on the display..and the customer care told me i have to completly change the display worth 7500/-.It has been only 1 year and several months old...poor...its so bad......

HI I am trying to avail accidental protection since 10 days.

downloaded the app Kotak 811... entered aadhar card # and pan card #.
verification done but CRN number not generated. it gave error message.

"It Looks like you have already tried opening account with us through this App, but couldnt proceed. No worries, you can visit our website www.kotak.com for applying. :

Visited Oneplus...

With above mentioned mobile purchased through amazon on 2017, after one year screen was not opening. Went for service to the authorized service center brigade road bangalore india, on 25/04/2018 and as per them the mobile mother board is not working. But my concern is that| i am used my mobile with more care even that all of sudden it is happen like this, please check the root cause and repair or replace. If my mobile details required please...

I'm using oneplus 5 from 8 months. Processing became very slow. Taking lot if time for every action. Touch pad is not working properly. I went to oneplus store and they upgraded it. Now it became too worse. It is working like 2gb ram mobile. I'm not sure what customer service people had done with this mobile but i don't want to tolerate this because i paid 33000 for this phone. I wanted to take action against this....

When i purchased oneplus 5, they gave me the promo code which i can refer to my friends so that i can benefit from my future one plus purchase. I shared this to my friend who was buying oneplus 6 from amazon. But the promo code what they shared was not working; but he had to place the order without applying the promo code. Upon checked with amazon customer care, they said the promo code was in invalid format.

The format what...

I write with great disappoint about the call conferencing issue which is being faced by me since more than a month time. I have visited the service center almost 6 to 8 times and was given various solutions, like as to change sim, upgrade software and others. Despite doing all these and even a complete reset done with new software updation this problem persists.
My last visit to service center was on 18th of may, where the technicians...

I have purchased mobile 17th march 2018 after that from 3rd day i face many problems regarding this handset. Now i hate this company because they are the worst service providers.

Below are the ticket numbers i have raised :
2225508, 2256841, 2292136

During the first and second visit, a phone is continuously restarting when i went to service center they kept my phone for multiple days and at the end, they...

I bought this one plus 5 upon it's launch. The company claim to have corning gorilla 5 glass. Wobderi g what does it mena scratch proof and not easily breakable. Am really upset to say that my phone fell from 3.5 feet hight on a carpet and cracked badly.. This is so annoying n dissatisfying. Why claim tht it's an excellent glass. It result to be so delicate. I am hghly annoyed and dissatisfied. To change the display it's costing me 7-10 thousand....

Its a new device only 2 days used. Sometimes i get noticed by someone who tried to call me but he couldn't contact me.
When i'm trying to call him back i get a message "cellular network not available". But the strange thing is, that i can use cellular data without any problems same time. I can only call if i restart my phone manually or if i on and off airplane mode. Otherwise i cannot tell if someone is currently trying to call me...

I complained about the camera failure issue in august 2017 and without inspecting my mobile they told me to replace the camera. I told them to inspect the device as there might be some other reason which might not need camera replacement. But they denied inspecting and told me to replace the camera. After contacting the customer service centre multiple times i finally got my camera replaced in feb 2018. Moreover the behaviour of the staff...

I have purchased oneplus 5t from amazon website and after 20days used device the fingure print stopped working and submitted the device for repair in my near location service center, they committed there was issue in motherboard and they changed the motherboard and delivered the fone after month with unsolved issue but new motherboad as the iMEI number has been changed. Also back damage on the fone.

I am requesting them to...