OnePlus India Complaints & Reviews

Order no. M[protected] placed on 15.6.2020
The one plus 8 pro received in damaged condition. I have requested for replacement of the set immediately but there is no response either through phone/email or other mode of communication. 2 days back i have received the one plus 8 pro in damaged condition manufacturing defect. I am constrained to note the poor service and long waiting of the customer and heavy price tag for the premium...

Ordered oneplus bullets z wireless from oneplus.in on 20th june 2020
Got delivery 24th june 2020
Used only 2 days
Today (27th june 2020) stopped working
I tried everything but looks like buttons don't work at all. Not sure how such a product was marketed.
Raised rma from oneplus.in...

I gave my phone for repair via the pickup facility in OnePlus care app on 22nd June 2020, I haven't got any update after that. I wrote an email with reference ID:[protected] and it's been 48 hours without a response about my phone.
I tried calling them but the call never connects to any agent. According to the courier, the phone was delivered on 23rd June 2020. How come they haven't diagnosed the phone in 3 days? Worst service ever....

Www.flashmart.in
www.poshmart.in
www.easecart.in
I lost 3k as they claimed to sell oneplus 7T products online on sale....

Www.flashmart.in
www.poshmart.in
www.easecart.in...

I purchased my one plus mobile 8 few days back from direct oneplus site and found few quality issues and raised requests for replacement, but they simply cancelled my requests without any reason, contacted customer support many times but ther's no resolution, look into this asap.

Order no: m[protected]

Rma number:rm[protected]
Rma number:rm[protected]

My contact: [protected]...

I ordered a one plus wireless bullets 2 on april 27th 2020. As the coronavirus outbreak happened, i decided to cancel the product. I spoke to one of their associates and they say that i had to reject the product.
But their delivery guy delivered the product to the security and went away. I called their customer support immediately and they said that they'd come pick up the product immediately. I have not received any news about them...

I have placed a repair request at oneplus for my phone display damage, my phone was picked on 4 jun for repair was delivered on the next at jaipur service centre, though displayed on their app that they received it on 9 jun. Since then i have been trying to reach them to know when i will get through mails and calls, their call service is almost useless, it takes too much time to get connected to any person, i mailed them about it, but they...

Dear oneplus team,

I bought oneplus 8 pro (256 gb) near to last diwali (Still not completed one year). Yesterday about 5:30 when i received a call form my friend my phone got hang and neither restarting nor getting any response. Calls are going to my phone but due to phone hanged i can't respond them.

Kindly suggest me good idea. What should i do, either submit my phone to service center or wait for complete...

My new mobile oneplus 7t (Used for only 2 days) has been lost on my wedding occasion from my residense. I have reported it to my concerned police station but no response has came yet. I have given the details of the mobile (Emei) and sim. Please take necessary action as it was a costly mobile....

I purchased my one plus mobile 7t in march - 2020.in just 15 to 20 days my phone got heated once and the screen cracked... But since it is a physical damage the company is not covering it in warranty.. Since the screen cracked due to heating there has to be a solution to it. Such a cheap quality of screen they are using apparently....

Please help me for tracking my products...

I just purchased a new one plus 7t phone a few days ago here in mumbai. Since the time i have been using this phone i have been noticing a greenish tint on the top half of the display and on the second half the tint is more of a reddish color.

This can be seen at various brightness levels but it is more obvious on a low brightness level.

Also this tint is visible on white backgrounds and it is really interfering...

Dear team,

I have many times call on your customer care number and many times sent you mail regarding my refund status i have following up from 15 days but nobody's responding over call or mail please do the needful asap.

Regards
Bhavesh surajkar
[protected]...

I placed an order from oneplus.in on 22 april and canceled it on 23 april.
And contacted customer care regarding refund and they said money would be refunded within 7days. But i haven't received it yet!
They are jst replying with ref no. and saying refund has been processed from our side without even looking where the money is!!...

I bought oneplus wireless bullets one year ago ( November 2018). In 2019 i found a problem in the sound and replaced under guarantee at OnePlus store Kukatpally.
Somedays After using that i found
They gave a poor quality product..
Actually i believe the OnePlus products are best quality .. the above picture of mine raise the doubts about the quality..

I complained through twitter also.. but no response...

As intild uh that my screen burnt and you told that the phone is not going to be heat at the time of charging it's hanging also but due to lockdown neither u can do anything neither i so I want all the service from your side after the lockdown...

It has ten months I brought this phone in ten months this phone visited to one Plus service center more than four times.

Phone is having heating issue for that they are giving excuse we are facing this issue coz of summer. Hope you will understand what kind of service and solutions they are giving. Team is not sharing escalation path not even email address or number of senior manager.
Fade up with the device.
br...

Dear sir
Mai ne mera mobile oneplus 7t use krte samay displya show nhi kr rha tha uske bad mai ne serify ko call lgaya o bole aap service center digonotic ke liye mobile bhej do maine oneplus 7t service center bheja to unone ecimate nikala ki mera device broken hai krke lekin mera device broken nhi tha or service centr bat sun ne ke liye time nhi de o bol rhe pressure problem se disply broken hua hai or oneplus team bhi kuch help...

I bought a oneplus 7pro in june 2019. The phone had a hang problem and screen blacks out. Now there is a screen burn in the phone, for which the reason being given (By service centre) is due to high resolution gaming and videos. However when this phone was launched, it was launched as a pro gaming phone and high resolution video displayer. Which here is completely false as it is turning out to be. Thet are ready to replace my screen, however...