OnePlus India Complaints & Reviews

Sir my phone was blasted when charging hopefully no one has injured now my brother was panicked and admitted in hospital he is safe now but oneplus didn't respond to my complain at their social media and never replied how the service at first it was only 9 month old phone blasted when charging what if this happens in hand and anyone injured who will be responsible now i never go for chinese product...

I have oneplus 6t and i am happy but little disappointed with the notification bar. When my phone is locked notification panal is active like unlocked phone (Mobile data, wifi, host pot, location, switch data card) options are still working when my phone is locked.
Location & mobile data is important feature for find over device when device lost. If someone find over phone and off data and location feature from notification panel then...

People at the "lake city mall, g-4, kapurbawdi flyover, majiwada, thane, maharashtra 400601" service center are very unprofessional. They wasted my time and money and i got nothing but disappointment.

I purchased my oneplus 3t phone in usa. When i came back to india realized that 4g services are not working on my phone. I called these service center people and they said, come to our center, we will fix it.
I traveled...

This is Rajkumar this side. I just bought a one plus wireless earphone and while unboxing it I came to know that it was dead on arrival, post this I contacted Oneplus service centre for the same but they are not ready to listen my issue even and they just asking me to visit Nearby service centre which is 450 or 350 kms far away from me. I asked them to do with the revese pickup but they are not ready for it. They are asking me to courier...

My one plus 5 phone is keep on switching off, i can only use phone while charging,
I contacted nearest service center they refuse to take my phone because of physical damage, its under warranty and the physical damage is nothing to do with the battery issue, its 10 months old phone

Kindly help me to get my phone serviced under warranty, other wise i will raise this issue in consumer court...

One plus 6t boasted of its corning gorilla glass 6, it cracked out after a drop from the height of 56cm from my trousers side pockets. So i did what usually anyone would do called the one plus care they said it will be billed 8k₹, i had to go with it, it is alot but i had no other choice, i had already started regretting my decision to move from iphone to oneplus. I do not have service centre in my city though the nearest city with a service...

I had a visit today ( 01/03/2019 ) to One plus exclusive Service center located in Koromangala, Bangalore. My device is having flickering issue. There is no physical damage done to the device and the same photos are been taken by one plus customer care executive. The device is under warranty and all invoice, receipt was provided to customer care center. However, they denied to cover the device under warranty by saying the device is unauthorizedly...

I bought oneplus 6t from amazon on 22 dec 2018.
The phone automatically switches off and restarts. Sometimes even after restart it doesn't opens the home screen, rather it shows "phone is starting" continuously until its further restarted. The phone automatically turned off on 4th jan and even after several attempts it didn't turned on. After few hours it automatically opened the reboot menu and that menu was also unable to start...

I ordered oneplus 5t silicon case from oneplus.in i ordered a red colour case but mistakenly it was selected as black and i received a black colour case. I called oneplus customer for the replacement of the red but they refusing to do that. Mistake is in oneplus website but now they are cheating me. I want oneplus to change the colour to red or i want them to refund my money back. Black never suits my phone and black is something bad sign...

I had bought one plus in d month of July 2018 with an offer of Rs.1500 HDFC cashback told that it will be credited after October 31 2018 but it's Feb 2019 yet it's not credited I had others works to do days after days I am calling and d answer is same to wait even I got a mail for OnePlus that from there end work is done but when I call them they told me in process should I log a complaint in consumer forum...?...

I ordered oneplus 5t silicon case from oneplus.in i ordered a red colour case but mistakenly it was selected as black and i received a black colour case. I called oneplus customer for the replacement of the red but they refusing to do that. Mistake is in oneplus website but now they are cheating me. I want oneplus to change the colour to red or i want them to refund my money back. Black never suits my phone and black is something bad sign...

My phone started heating up near the earpiece, i opted for a repair, servify picked up my handset and repaired it and returned it after 20 days with pathetic service. The phone worked for 15 days and when the camera was used to click 10 pictures at a stretch which is quite normal, the phone started heating up again, i took the phone to brigade road for a repair, inspite of telling them that the phone has h. W issue, they downgraded the s/w...

Authorized Service Centre Name : SSS Infotech, Mysore
Service Engineer : Shashi Kumar
OnePlus Care Req I'd : 979394
Date: 02.02.2019

I had given my OnePlus 6 device for repair as there was slight dent on it.But the display and back panel was perfectly fine(there was not even a single scratch in the back panel) They told it will take 1200Rs. to fix the bend. So we gave it to them for fixing(they didn't inform...

Within a few days i'm facing lots of issues like display glitch, media sounds are playing in the ear piece, battery draining like something, phone over heat and lots of issues... I'm satisfied with oneplus 6t. Kindly take your device back and refund my money. My money is wasted here. Lots of issues with the mobile. I got cheated here. I need a proper solution. I paid 42000 for this device i need a proper solution for that i'll not let it...

Hi, i am working at baroda as a software engineer. I purchased a mobile one plus 6 mobile from amazone on 9th august 2018. Emei numbers are (1) [protected] (2) [protected]. I am using both sim cards. On 25th january 2019 in evening time around 8:30 i am going to my home from ctm, at hatkeshwar bridge, ahmedabad i came to know my mobile was stolen from my pocket. I tried to find out around 2 hours but not able to get. I did complain...

On 29 jan 2019,

I received an update on my 1 year old oneplus 5t, during the update i got a message update failed and the only option was a button to reboot.

I did the reboot and it bricked my phone, now the oneplus customer execs are asking me to come to their service center which is 35km away from my residence.

And they have to do a complete reset of my phone which would lead to loss of entire data....

To. Mr. Pete lau,
The ceo of oneplus.

I bought a oneplus 6t from brigade road, bengaluru. After a month i was facing some display issues. So they committed to replace the device, so i went to service centre but they are providing me a device which has lots of dust and bubbles in the screen and backside. Actually the replacement mobile is not a fresh mobile. So, i asked for a mobile from store but they denied for it....

To. Mr.Pete Lau,
The CEO of Oneplus.

I bought a OnePlus 6T from Brigade Road, Bengaluru. After a month I was facing some display issues. So they committed to replace the device, so I went to service centre but they are providing me a device which has lots of dust and bubbles in the screen and backside. Actually the replacement mobile is not a fresh mobile.So, I asked for a mobile from store but they denied for it. My...

Software upgrade in last year somewhere in november. My oneplus 3 mobiles camera is showing blur images. No matter what u do (Factory reset, cleared camera cache), it is not clear image. When i contacted to oneplus service center, the camera module is damaged due to software upgrade and this has happened to all oneplus 3/3t devices. They said i have to extra money for replacement of camera module. This is very disappointing. Kindly look ins-to...

My phone details
Name: oneplus6 128gb rom and 8gb ram
model no. : OneplusA6000(128gb variant)
imei no 1: [protected]
ref no: RF2S1FD0F1
warranty status : In warranty
The phone was kept in bag which was on my back as soon as the phone was taken out of the bag and fingerprint was given it was seen that the phone was completely dead and it immediately sent emergency sos to all my contacts and 3...