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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 40

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I have bought Oneplus Nord mobile from http://Oneplus.in website, but then have sent 2 HDDs to me instead of mobile phone. I have raise complaint immediately with them, but they are not resolving my issue from last 13 days. I have already provided all proofs with CCTV footage, but still they are not responding. Please refer attached snaps & videos for your reference.

Please use this link for CCTV Footage (https://drive.google.com/file/d/107JHDdyXP3wmTv98BzsNfB6IY8XIlHmp/view?usp=sharing_eil&ts=5f69f9...br...
+7 photos
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navikshah007
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Issue after updating software

Hello,
I have a Oneplus 6 phone in Silvassa, India. I had some minor problems in the phone after I updated the phone. The wireless network and cellular network bars were reduced nearly to 0. This was steadily observed at any time after doing the software update on the phone. However, to get this solved; I contacted Oneplus service center and they came to collect the phone. They took the phone. I had a phone conversation with them...
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S
Shailesh sp
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Can't help

Address:Deep nagar yavatmal

I had purchase oneplus nord but mb are not working well they are continuously switching off himself... Nobody customer care help me...
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I bought oneplus type c earphone laat year. But after 7 months its left side is not working. How can i claim my replacement or repair...
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U
unnikrishnan.b
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Internal crack

Address:Unnikrishnan.B , Soudham, keezhakari veedu, vellayani, ookkodu p.o

I recently (08/08/2020) bought a oneplus nord marble blue 8gb+128gb in ac2001. Now i am facing issues with display grain and screen flickering issue as well as black line, both at same, and suddenly phone is rebooting. So i went service center and they verify that they noticed internal crack and this issue not cause by any physical damage. So i request them to repair for the same but they suggest to me to change display and asking for full...
+1 videos
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S
Sunoj Franklin
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Bullet wireless headphones

Address:404/D Saffron hill opp.yogya Sri Arvind Gurukul school, Yadav nagar sirgaoe Badlapur

I had purchased a bullet wireless headphones for op for 3k and it is #, after using it for some time the sound start flickering, seriously a disaster it was to choose op...
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P
pcm1982
from Mumbai, Maharashtra
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oneplus 8 in 2011 handset

I have purchased one new on 31.08.20 from amazon. The user manual page 45 clearly depicts auto answering possible through settings. All settings were made properly but auto answering through wired/bluetooth headset failed. It was escalated to amazon technical support, who advised for return of these for issue in system. Again i purchased a new phone, but facing the same issue and escalated to amazon, who now advised to replacement and the...
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M
Mahendra T
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oneplus 7t battery drain

I bought oneplus 7t from amazon on 11/08/2020 which costs 35999. From its delivered i am facing battery backup issues. It's it's...
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H
Hatim Kagalwala
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Not good delivery

Address:india

I ordered one plus nord mobile and it came for delivery today but before we can react on seeing the packing and following the protocol provided in email from the company the delivery man took away the parcel pls look into it...
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S
ssecomp
from Delhi, Delhi
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One plus nord back cover broken

I recently (02 weeks before) bought a one plus nord and out of nowhere its back is now broken and when I googled I saw that so many people are facing similar issues with their OP7, 7t and now nord, Initially I didn't think that I should be the one to pay for since it broke with no fault of my own, maybe because of some fault in manufacturing but since i checked online and the cost was less then 3000 INR so instead of going through the hassle...
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B
bijoy rio
from Kolkata, West Bengal
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One plus 8 apps crash

Address:443,BAGHARBARI,PANJABARI,GHY KAMRUP, SATGAON ROAD, Near puberun path.House No 443 Roadside

I have purchase a oneplus 8 2 days ago, now after updating to build oxygen os 10.5.11 in21da every application get crashed, please help to resolve the issue, moreover i have reseted and erase the phone twice and it is working fine for few hours but again same, apps crashed...
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P
Prabhas Maloth 2018
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i am complaining about oneplus tv q1

Website:OnePlus.in

I have bought my oneplus q1 tv 55inch f june through amazon.in (Order id:[protected]), it was installed on 28th of june. It was working fine till 26th of july, when i turned-on the tv on 26th of july, there was a pop sound from the screen. When it turns on, the screen looks defective and that is growing day by day. I have registered a complaint with amazon for warranty claim (Order id:[protected]), a technician has contacted...
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C
CRISMIC PAUL
from Lucknow, Uttar Pradesh
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incorrect order received and no replacement done

Address:OnePlus 18F Tairan Building, Block C, Tairan 8th Road, Chegongmiao, Futian District, Shenzhen, Guangdong 518040 China

Hi,

I would like to bring to your notice that the after-sale service of One Plus is the worst and they are super slow. I have pre ordered couple of accessories from One plus website. I received an incorrect order. I did raise the issue (Case ID:[protected] with One plus via email and chat, to my dismay that the issue was not resolved even after 19 days (about to be three weeks) of delivery. They do not even have resource...
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Address:mumbai

I have sent my phone for repair since 11th Aug 2020. There is no proper response yet on the phone repair, they keep blaming the covid situation when every other courier and phone company had already started working and moving round the clock. The service centre never responds to emails. I have been receiving responses with no proper explaination with what is going on with my phone....
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A
ANKIT don
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Not refund money

Address:Mumbai

I ordered my phone on 2 aug and now 25 days later I did not receive any order .I tried to contact one plus several times but no action they as taken.infact I said them to refund me but they did not refund me.i am very angry and frustrated in this behaviour. I request u all to not to buy from one plus in life your experience will be horrible ....
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S
Sangeeth Shakul
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Regarding oneplus 8 pro mobile

Address:Oneplus india
Website:Oneplus.in

Bought one plus 8 pro mobile mainly for the IP 68 water resistant part. But water got penetrated into the mobile just at 3 feet depth with in 10 Seconds. But as per spec it shud withstand 2 mtrs water pressure atleast for 30 minutes. I immediately switched off the mobile and took it to the oneplus care but since this incident happened on Saturday which is independence day and Sunday full lock down I couldn't take it to the service center...
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G
Gokul Mohta
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile purchased from Oneplus8 authorised site but not received the mobile

I had purchased a Oneplus8 mobile through my Hdfc bank credit card on 5th august for Rs.44, 999/- order no. "M[protected]" through its official website https://www.oneplus.in
In order detail it was mentioned that mobile would be delivered on 14th august 2020 then by tracking to corrier Bluedart No."[protected]" it was showed that delivery would be on 17th august.
From the corrier company I came to know that the parcel...
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One plus 8 pro unable to make or receive calls, outgoing calls hangs up, for incoming calls it shows that the device os switched off, so i have to reatart my phone again and again.
Heating while gaming
Hangs some of the times....
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Lukchyo Lepcha
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Defective phone

Address:Gangtok, Sikkim

I bought a one plus 8 pro 12gb+256gb on 14th july, 2020 from a store in gangtok, sikkim. Upon getting the phone i tried inserting both the sims but i’m the secondary sim doesnot work. There is an error message everything i insert the second sim.
The vendor then asked me to contact the customer care for more details.
I tried calling the customer care but the call doesnot connect after waiting for very long. I wrote a complain...
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D
daksh paul
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Oneplus Nord delivery extreme delay

I pre ordered a oneplus nord on 29th july on the official Oneplus India website using a pop up invite code and the delivery was expected to be made by 6th august. But it’s 12th august today and the order hasn’t even dispatched yet.The order is prepaid, so my money is also stuck. The customer care is not responding properly. My work is being hampered due to this delay....
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