Ortel Communications Complaints & Reviews

Dear sir

I have complain against ortel communication on behalf of deepak kumar dash, customer id:01242781, whose tv is showing no signal from past 15 days. I have already booked a complain at ortel communication but still getting no response. Many times i have called the local ortel cable operators but still they are not responding.
I have enclosed the money receipt of this month....

Sir my customer id is -754083, name - binaya kumar tripathy, mob no-[protected], place chakeisihani area, bhubaneswar, my tv was out of tv signal since yesterday evening, i keep quite with a hope that the problem will automatically solved, but the when the problem was not solved i have loged a complaint in your costomer care today morning no-4715623, since today morning, sir ur machanic informed me that he has come to my home to solve the...

Subhransu Sekhar Sahu
1486674
I am using broadband since 6months.I will suggest never trust to Ortel.They are cheaters, they do not hold their promises after sales. Recently I faced frequently restarting problem .I have complained for 10 days but their responce is zero. They don't care.Mainly Berhampur Ortel is giving pathetic service.I do have proofs of lodged complaints and ivr with customer care...

Cust id: 00308154
Name: brundaban lenka
I already inform to customer care physically at office in last December that I already replaced my cable TV with hathway & ortel care assured me that if it is disconnected before 25th then it’s ok.
On 21st Jan 2017 I visited the koel nagar office, Rourkela to enquire about my status. The lady at the counter told me that it is still showing and you need to pay the bill, default...

Dear sir/madam
My id cosumer no is 0685636, i have taken cable connection since 15 years. But unfortunately broadband connection is not working properly. I have complained 3 times in this month. There is no free complaining facility available. But still now i'am suffering. I think i'll find an alternate way if is not rectified as soon as possible. Thanking u....

I want to inform.. That.. When i am using ortel brodband.., then i was not shown.. The data usage. But after..5 days.. I was shown.. My lastr 5 th day usage,... Its totally inconvienient.. I thought.. Nothing.. Is deducted.. And i am using... It yhinking.. That counter is not working... Bt it is totally... False... While giving.. Ney connection.. I was informed.. Some thing else and i am now.. Reciving.. Servic esomething.. Else... Now.....

Hello Sir,
My Name is shuvam amar kar.I took ortel broadband connection from last 6 month.But after 2 month i paid my bill and told them to deactivate my account.I met their main staff and told him to doactivate my account.They said they will deactivate my account next day.

But after 3 months gone they came to our home and asking for money.They are saying your account has not deactivated yet.I told them that i have...

June we did one re-connection and took one extra connection of cable for our 2nd TV and we did all payments. And for the 2nd TV connection they have not done the updates in there system. July month I paid double - 868.25 through online as they disconnected our connection. That month no one came for the collection and they nicely disconnected our cable line. The next day I went to Sec-19, Rourkela office and showed all the bills. The executive...

Hello Sir,

I am Anand Phadnis
My experience with ortel is very bad.
My ortel membership id is 01176632
On 12 Nov 2016 i closed ortel connection because of their third class services.
Before that i raised number of phone calls to them to repair internet their customer care told me that we are doing only.
At the time of closing connection they said that bill is already generated for current...

I have enquired about my new Ortel Internet Connection today and in return the staff talked in a rude manner. I am working in a MNC company in Bhubaneswar and never expected such a rude attitude from the Ortel Staff. I know this complain of mine will not be entertain much but I will be logging this complain in a written note to the higher authority and would expect some action.
The Staff name is Bisho and his contact number is [protected]....

Hi,

I took a broadband connection from Ortel communications, and I paid 1700 for 3 months, I faced so many problems from starting only, please find below,

1) after taking connection it took 1 week to activate/to get Id for me.
2) Net speed was too slow.
3) when we tried to call them nobody responded properly.
4) if they pick the call also they say we will update your Id n they ll take Id...

Name-sarojini majhee
Mem no.[protected]
I don't believe these guys... Frst of all frm the starting of the month of oct... I got ripped off of connection for four straight days... But after that, on 8.10.2016, the problem got solved... Without the technician help... So i guessed that maybe my problem was solved... But that day, the bill collector collected the rental frm us. The nxt day the connection returned to it's disconnected...

Dear sir,
We are the customer since last 15 years. Our customer no is 317550 and 726110 but we could not get signal of internet and tv in the month of august from 4/8 2016 to 19/08 2016 and also we did not get signal in the month of september mostly after 5 o clock evening to morning 7 am. And we are lodging the complains every day during that period..

Therefore i would like to request you kindly do the needful becoz...

Broadband not used due to my daughters half yearly examination with effect from 21/09/2016 to 27/09/2016. Unfortunately when i going to payment my dues rs.251.18 for the month of september, 2016 in online on 27/09/2016 at 11.00pm, i found against dated 26/09/2016 (38.27mb) and dated 27/09/2016 (11.14mb) are shown in my membership number without using the net by our side. Then i contacted regarding this matter of your organisation by toll...

I am not receiving the desired speed on my WiFi. The connection keeps on disconnecting and most of the time I get around a speed of 512 Kbps.

I have chosen 1 Mbps plan and now I am suffering. Such a poor customer service, the company responds to us by saying our complaint has been registered but they don't solve it. I feel like cheated.

Solve my Issue ASAP....

Sir i took ortel broadband service in balasore id no 989264 . The connection is restarting in every 5 minutes since[protected] morning and still the issue continuing. I tried to give complain in their customer care service but every time i call either they hung up on the phone or simply took the call and keep the receiver ideally without any conversation . They simply didn't listen to the what we say and they don't want to raise the ticket...

I subscribed a Broadband connection Customer Id - 1224805 at Sambalpur, I am using it since last 8 months. I experienced that, most of the time the modem was offline after lodging a complain it was rectified after 6 to 7 days.

This time the modem was offline since 01.09.2016 and lodge a complain in same day but no response till date. I called to there centralised office more than 40 times since last 7 days and also email has...

I strictly advice you all never opt for a connection from ortel communications ltd. Neither cable tv nor internet services. They won't provide all the tv channels and the modem they supply are the worst one even though you go for 2-3 changes of their supplied modem; the problem you face is still the same.

Moreover, the word they give of the failure being rectified in 24hours is just to make customers fool. This is a regular...

Sir; i have message for change of my ortel broadband scheme to odisha standard plan on dated 7.9.2016 at about 8.40 am, but some one call to my mobile number at about 9.50 am and told that i am rahul kumar sharma and working in the ortel office at bhubaneswar, odisha, please give your 16 digit atm card number, i will update your new package plan, sir, due to ignorance and lack of knowledge i have given my debit atm card number and that fraud...

Pankajbasini bhal consumer no. 00254276 plan odisha starter offline since
02.08.2016 .complaint not attended despite repeated reminders.reminded through customer care on 5.08.16, 12.08.16 and 19.08.16.complaints closed without solution or personal contact. No technician attends even if fresh complaint lodged vide no 4425201 dt 30.08.2016.if no solution provided within a week, then pl close the connection to avoid charging of further...