Oxigen Services India Complaints & Reviews

Hi,
I registered newly to oxigen wallet on 8th dec-2016.
I loaded money into wallet (Rs. 500).
My transaction no.[protected]

I got an sms from oxigen saying that, transaction failed.
My bank account deducted with money.
[protected] - hdfc ref. No.[protected].

I called several times to oxigen cc and sent several mails.
But neither my money returned to bank nor reflecting in oxigen wallet.

They are pathetic and says, automatically it will come back to my account in 48 hrs. But it happened one week back. Still my issue not resolved.

Never use oxigen wallet for any purpose.
They will do marketing with lot of promo codes.
Never get into trap.

I will not leave this issue, i will fight and publish in all forums till i get my amount back.

Thanks,
Kalyana chakravarthi.

I loaded money rs.2000 from my karur vysya bank to my oxygen wallet on 10/12/2016-11:07.the was deducted from my bank account.but payment not transfered to my wallet.i send mail they reply an ticket no.what the purpose of the ticket no.plz refund my money to bank as soon as possible.i have no balance in my wallet for my transactions.transaction ref:IBIBO-[protected]

Dear sir,

I have made recharge from sbi oxi services on 12 Dec 2016 and money was deducted from my account but recharge was not successful kindly please refund my money in my account following are the details of the transaction

Transaction ref
:OXISBI24020543IGAAKNWMU5

Kindly resolve the complain shortly as it has already caused me an inconvenience

From
Gautam
[protected]

Sir,
I m vikash. p. no [protected]
Email - [protected]@gmail.com

Before 4 day i downloaded this company app from google play and i did try to transfer my money in other account. amount has been deducted from my account and after 5 min it got transaction failed. after that i got a mail from oxygen that it will be clear in 48 hours. but now 120 hour gone but my money didn't refund yet. plz do the needful.
Transaction id.[protected]
I m attached photo of my account transaction.

Respected sir/mam

5/12/16 By using oxigen wallet i did transaction it has been failed but money deducted from oxigen wallet and i got sms (mobile) as my transaction pending

let me send you message details which i got
hang in there ! your request of rs 3800 to bank a/c [protected]
is pending txn id[protected]

Afterwards i mailed and they raised ticket ( ticket no 373731)
sir please do needful and make my transaction successful or else refund money to my account ( money which was loaded for wallet topup transfer to that account number )

Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (On my icici bank standard chartered bank credit card)
Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

Please request you to help me on this matter to get back the amount.

I got the details from you (1 transaction detail only)

Two transaction done, Please give the details seperately

ICICI bank ([protected])
Oxigen wallet – rs.4000, reference number : 659292 dated 02.11.2016

Standard chartered bank ([protected])
Oxigen wallet – rs.4000, reference no. [protected] dated 02.11.2016

I tracked the above mentioned account details.

Please help me to get back the amount.

Regards
S.Sadeeshkumar

I want to do recharge of my tata sky tv set of box so i open oxigen wallet and do recharge i have done everything properly and pay money through dabit card of OBC bank 19/11/2016 but my money is deduction my recharge is not conform after four days i check my account my money is not return in my account so why i pay to this site my money deduct 429.50Rs and my bank trasaction id is PRCR/70012188/[protected]/[protected] my phn no is [protected]

Sir/mam,
I have added 4030 rs to oxigen wallet.
Then use it to create a virtual visa caemrd in it.
Then for some reasons i have removed the evisa card, thenas per there rule, the money have to find in RBL balance section, for future evisa creation,
But it showing 0 balance.
I have called castom care 5 time, then didn't help me.
Everytime they say to send scr shot via emai, but after sending that the didnt reply.

Oxigen account ph no
[protected]

I used oxigen wallet app for a top up of rs.50 for which i used my debit card. After the deduction of 50 rupees from my account the "transaction failed due to technical issues". My money was neither refunded, nor did i get any top up which is frustrating. I don't know what to do further. Repeated calls to the customer care centre is not resulting in any solution of the problem.

Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (On my icici bank standard chartered bank credit card)
Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. Comes switched off.

Please request you to help me on this matter to get back the amount.
Card details :
Icici bank ([protected])
Airtel money – rs.4500, reference number : 534166 dated 02.11.2016
Idea bill – rs. 2500, reference number : 394322 dated 02.11.2016
Oxigen wallet – rs.4000, reference number : 659292 dated 02.11.2016
Standard chartered bank ([protected])
Airtel money – rs.4500, reference no. [protected] dated 02.11.2016
Oxigen wallet – rs.4000, reference no. [protected] dated 02.11.2016

Maha farzi online wallet. Cashback dena hi nhi tha to offer hi kyn nikala Bhai??? They giving code WHITE1000 to add money and get 200 cashback. I applied code. All done good. But they are not crediting cashback. Money added on 10 Nov 2016 and today 16 Nov 2016. Till date they are saying we are working. Are Bhai logo kitna kam wait krwaoge????

Ye wallet bilkul bhi reliable nhi hai. Is pr transaction krke mene 1000 rupees atka diye. Please koi to action lo inke against.

Sir,
I have recharged reliance mobile no [protected] with rs 700 from my sbi internet banking account through oxi services on 13.11.2016 the problem is the amount of rs 700 has been deducted from my account but i have not received the recharged amount to my mobile number.
Please refund my amount. The details of the transactions is

Sbi transaction ref no[protected]
Transaction id-oxisbi23608176

Please kindly refund my amount

Name-ashok kumar
Account number-[protected]

I was adding 300 rs from hdfc netbanking to oxigen wallet on 27-10-16.
Transaction failed which happens many often with this site but amount deducted.
Customer care has registered ticket 323967 for this, when it couldn't be solved they created another ticket 338361.
It has been 14 days. No resolution so far.
Multiple follow-up resulted in vein.

Oxigen Recharge — My mobile balance not received from yesterday while amount deducted my account

Molla Saiful ISlam

Sir,
I have mobile recharge yesterday & not received balance till now & recharge amount was deducted .Pls do needful

Reference Number [protected]
Transaction ID OXISBI23486090
Service ETOP*RELG*WB, [protected]
Bank Transaction ID IGAAFGZNE0
Transaction Time 11/5/2016 2:50:26 PM
Recharge Amount 200

Sir,
I have tried to recharged my mobile through your service on 25 Oct 16, amount of Rs 79/- deducted from my account but my phone has not been recharged nor money is being refunded back. This has been occurred so many times with me. This may be last transition with Oxigen. Pl refund my said money immediately details of transitions are as follows:-
Narration : TO TRANSFER INB Oxi Services
Ref. No. OXISBI23310973IGAADRNSQ1
Dated : 25 Oct 16

I was trying to load 1700rs into oxigen wallet on 28th of OCT 2016, but money got debited from BANK OF BARODA bank DEBIT card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my DEBIT card or add it to wallet.

Registered email id: [protected]@yahoo.com
Bank name:Bank Of Baroda debit card number ending with 8898

Amount & date : 1700 & 28/10/2016...
its really work like a government organisation
i send many mail and attach the successful transaction bank statement proof.

Sir,
I have mobile recharge yesterday & not received balance till now & recharge amount was deducted .Pls do needful
OxiTransID -[protected]
Reference Number[protected]
Transaction ID OXISBI23302526
Service ETOP*AIRT*MP, [protected]
Bank Transaction ID IGAADPIGW8
Transaction Time 10/25/2016 12:38:31 PM
Recharge Amount 100

I have transact on jabong on 29-sep-2016 for Rs. 1474 using oxigen wallet and Transaction ID is[protected]. I returned 2 items of (a) Rs. 291.60 (b) Rs. 550.80 which totals to Rs. 842.40.
Jabong has credited amount of Rs. 842.40 to my oxigen wallet but I have not seen this amount in my oxigen wallet.
Now its been atleast 2 weeks and I have not got my money.
I request oxigen to look into this matter and help me to get my money back as soon as possible.

Firstly, i loaded oxigen wallet with 4000 INR. Then I created virtual visa card and transferred funds into it. With virtual visa card I made a transaction into other wallet but it failed and I made some other transactions .. those also failed. I contacted customer care n asked to transfer back money to oxigen wallet they said its not possible n asked me to make another transaction. this time the transaction failed and no money was left. Oxigen says to contact other merchant (airtelmoney)and the (airtelmoney) says they havent got any money from their side and to contact Oxigen. Almost 10 emails 2 weeks of time wasted. But still issue is not resolved and no one understand what is really happening, but simply pointing fingers. Oxigen sends different emails with reference numbers saying the case is closed. How pathetic. Ticket Number is 299608.. blah blah.. thats all I get.

The fraud happened on september 24, 2016

On september 24, 2016 around 3 pm, i received a number of calls from [protected] with the caller identifying himself as a sbi customer care representative.

I was asked to provide my sbi a/c details, sbi debit card number and cvv in order to resolve a debit card transaction problem (On september 23, 2016). The caller claimed that he will initiate the refund transaction immediately and arranged for a number of sms to my sbi registered mobile number containing otps that i shared in utmost good faith.

Eventually, a total amount of inr 7876 got debited from my a/c in the name of payu oxigen wallet.

Following are the transaction descriptions from my online account statement:

Pos prch-pos
[protected] payuwww.
Oxigenwallet. Hr-

I have already reported this case to kolkata cyber police station in lalbazar head quarters and the reference number is 1401. They have already sent a mail to you to stop the transaction.

I request you to do the needful from your end and stop the transaction and refund the money back to my account.