Oxigen Services India Complaints & Reviews

Hi,
This is shashank raj to infrom you that on 5th september amount of rupees 4000 was credited from my account in an unauthorised way the account no -[protected] so kindly see to it and the transaction id is-POS NO754354 so its a request to see to it and kindly refund the amount as soon as possible my mobile no-[protected] my mail [protected]@gmail.com
thank you.

I recharge 700 on my postpaid sim by the oxigen sbi website on 20/09/2016 but the recharge is not done but the amount was deduct from my sbi net banking account .so please refund my money .

And they send me this mail on my gmail id-

Payment Status Completed successfully.
Transaction Status Dear Business Partner, Your request could not be processed as XXXXXXXXXX is not a valid RIM Prepaid n OxiTransID -[protected]
Reference Number [protected]
Transaction ID OXISBI22611191
Service ETOP*RELG*HAR, [protected]
Bank Transaction ID IG0CSUFDY4
Transaction Time 9/20/2016 8:25:07 AM
Recharge Amount 700

Dear, sir
I am used sbi bank service. State bank of oxygen. I have pay postpaid mobile bill for vodafone [protected] r's 850. 19 september 2016 bill are not pay not show any transaction id and history in my account. But amount debited in my sbi bank account. Plz so plz refund my money

Thanks
Dharmendra
Mo no [protected]
Mail id [protected]@gmail.com

Ticket no256676.Txn noIG0COSUCX4 dt24/08/2016 for Rs.200.00..Oxigen txn ref.no.OXISBI21679104.My account was debited but mobile no [protected] not recharged.My account no SBI [protected] with SBI Ansari Ngr new Delhi.
..., , ..., ...

On the 31/08/16 i have recharge my fone no.[protected] for Rs.459 from the oxigen page of onlinesbi website.However due to wrong recharge pack entered (instead of 449 i recharge with 459)therrfore i did not receive the amount.So i recharge again the same day with 449 from the same website and its successful.
So I request you to kindly refund the Rs 459 immediately to avoid inconveniences.

Sir
29/08/2016 after noon i recive a call who say i am rahul from sbi atm center and he get all detail for cheet and with draw my 0nce time 1500rs and secound time 2400
Trantegection id
Pos 290429 payu.www.oxigenwallet.GUR
And next tranjection
Pos 290705 payu.www.oxigenwallet. gur
Plz help me and refund my account no
[protected]
Acc name vinita devi
Branch sabour
State bank of india
Sabour bhagalpur bihar 813210

Hi... I tried to pay water bill through oxigen wallet using net banking through my hdfc bank. The transaction got failed and money 1294.00 deducted from bank account. But the pending amount showing as it. I requested to oxigen wallet through mail and i got a mail back from them as they are looking into it and will get back to you shortly. But as of now i didnt get any call from them or i didnt get any refunded amount. Please solve it asap.

I have recharged rs.37 to my mob no [protected] through corporation bank net banking not recharges received amount 31 but payment dedicated our corporation bank. Find the below details -


Docomo
Payment successful
Transaction unsuccessful.
Recharge request
Oxigen reference no.[protected]
Transaction
Time 16/08/2016 08:29
Operator
Name docomo
Region
Name northeast
Mobile
Number[protected]
Recharge
Amount rs.31
Call
Oxigen customer care at 91124
– 6773300

Dear, sir
I am used sbi bank service. State bank of freedom. I have pay postpaid mobile bill for idea no [protected] r's 900. 5th august 2016 bill are not pay not show any transaction id and history in my account. But amount debited in my sbi bank account. Plz so plz refund my money


Thanks
Sandip nirmal
Mo no [protected]
Mail id [protected]@gmail.com

My mobile number is [protected] . it is a vodafone connection.. My transaction I d is IGOCNQIXWO..amount 220 rs not credited yet

Dear
Oxigen wallet
I have pay posped mobile bill for airtel no.[protected] rs.303 10th august 2016
Bill are not pay not show any transaction history in my oxigen account but ammount debited in my syndicat bank debit card pos txn id. At[protected][protected] so please refund my money


Thanks
Amit kumar
Mob no. [protected]
Mail id. Amitkumar2648. [protected]@gmail.com

I tried and recharged my phone number from sbi-oxipay, account debited but not recharged.

Amount debited on 29th-jul-2016

Please return my 400 rupees.

The below images are proof for my online money transfer to sbi-oxipay.

From august month i have started getting unwanted oxygen wallet otp to my number but i never registered my number with oxygen wallet and again and again i started getting otp around 2.00am and i took an initiative and mailed the regarding issues to oxygen wallet customer care mail id which is mentioned in their website i even attached the screen shot of msg i got no reply still am getting otp and many time i am getting an"hi" msg from md-oxicas its clearliy seen that some one is trying to trap me and number number but that nub is not linked with any bank account

I was trying to load 2000rs into oxigen wallet on 8th of august 2016, but money got debited from hdfc bank credit card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my credit card or add it to wallet.

Registered email id: [protected]@gmail.com
Bank name:hdfc bank credit card number ending with 9859

Amount & date : 2000 & 08/08/2016

I was trying to load 500 into oxigen wallet on 13th of august but money got debited from bank & not credited to wallet.
I have sent a mail to oxigen regarding this no reply from them yet.
Kindly refund it back to my account or add it to wallet.

Registered email id: [protected]@yahoo.in
Bank reference : ig0cndrbr7 (Check attached ss)
Amount & date : 500 & 13/08/2016
Tweet link: https://twitter.com/Anwark23/status/[protected]

I have loading money in oxigen wallet but my wallet is not credited so please help me credit my wallet sir my oxigen wallet is not credit so. I m nrvs pls credit my wallet sir my account cash is debited but my wallet is not credited

I generated vcc worth 550 on www.oxigenwallet.com my money got debited but no virtual card ia generated.No response from oxi.Please give me refund or provide vcc worth 550 in virtual credit card section as it is not showing..
Details-720******1
Transaction no -[protected]


It shows me eroor that
Do u want want to reactivate...
And i click on yes, but nothing happen even thpugh i m using 4g please help me
Oxigen is cheating me.Not giving me redund.Never use oxigen.And if i didnt got my money back i will file a case on oxigen wallet.I am waiting till 21st august 2016 and after that i will case a file.

Mene oxigen wallet ki id par balance dala tha jo oxigen wallet ki id par to aa gaya hai lekin wo refused bata raha hai... Meri oxigen wallet ki id in number se bani hui hai [protected] or paswrod 139603 hai please mera balance oxigen wallet ki id par refund kara dijiye. Me bahut dino se pareshan hu meri kisi ne help nhi ki oxigen wallet ke costmer care par bhi mujhe theek se javaab nhi meilt.. Please sir help me mera paisa mujhe lautane me meri help kare..

Dear Sir/Madam,


I have recharged Rs.157 to my mob no [protected] through BOI debit card and deduction the same amount. But unable to recharge or not generate any trans ID :-

Recharge date :- 4th Aug 2016.

recharge MOB :- [protected]
Bank Of India

Harshabardhan
cell [protected]
mail id : [email]h.[protected]@gmail.com[/email]

Have sent 2 mails to their customer care email id. But no satisfactory reply has been received, infact got reply only once from their side. Customer care number also isnt working.

Below is the conversation

Hi

I loaded rs.650 to my wallet. Was supposed to receive extra money ss per your "50% cashback on load money" scheme. Kindly look into this and revert back

Regards
Nipurn mehta
[protected]
[protected]@gmail.Com

Message from customer service
Your account | oxigen wallet


Hello nipurn,
With regards to your e-mail i understand that you are facing issues regarding cashback.

Please accept my sincere apologies for the inconvenience caused by this situation.

I would like to inform you that i have forwarded your concern to our appropriate department and requested them to process the issue on priority.

I would also like to inform you that your transaction is eligible for 10% cashback (Maximum up to rs 50) cashback as per terms & conditions because 50% cashback was expired on 22nd july 2016.

I hope this helps. I look forward to seeing you again soon.


Please note your ticket number is 219048. Should there be any concern, please follow up with us by replying to the email (Without changing the subject line) and quote your ticket number.

Regards,
Sunil
Oxigen wallet


Hi

If your cashback offer has already expired on 22nd july then why your app is promoting the offer on app homepage?

This needa to be taken up to consumer court, social media and media.

Screenshot taken today (31 august, 2016) at 9.15 pm is attached.

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