OYO Rooms Complaints & Reviews

Hi oyo,

Yesterday i made a booking for 2 persons, you have confirmed me the booking but when i went to the hotal, the receptionist didn't let me check-in stating that he has some tariff issues with you. After calling you 3-4 times and wasting my 2 hours, oyo support person has done something from your end and called me. But when i l told this to reception person, he still denied my booking stating that the full amount should...

I have booked room for two days with booking id-asuz2546 with cost of 1241 rs. I checked in 30 august and paid full amount 1241 twice. (As at first time transcation failed but latter it was paid although the receptionist didn't told me). Next day i checked out at 12 pm and i got a message a refund of 750 rupee. I checked my transactions. The money deducted was double of 1241 and they charged 743 rupee for early checkout although i booked...

We had booked two rooms in shirdi and payments were done in advance, when reached for checking in at 10:00 pm, we had been informed by manager that elevator is not working, they can give room only at 5 th floor and we have to take our laguge along with us. Else we can contact oyo to give other hotel, we contacted oyo 3 times and explained them issues and were kept on hold 15 minutes each time with no solution, we wasted 45 minutes, since...

I have raised a complaint regarding '1400' oyo rupee debit on 13 aug and till now no resolution is provided. It has been 18 days and till now i have atleast called 30 times to customer care. All of them who responded said its due to technical issue and we will refund your oyo rupee within 24-48 hrs but no resolution was provided. One person has even shouted on me. Some people cut the call after making me stay in hold....

I have booked oyo rooms through the mobile app today,[protected] at oyo 26964 palm view residency. Booking was confirmed with the id botl0612 and i provided the check in time between 6 pm-9pm. I reached the hotel at 6.30 pm and met with the reception. Then they said that they are not taking up the booking from oyo because of the lack of payment from oyo. They claimed that the manager requested oyo staff one month before to remove the hotel...

I booked oyo room, booking i'd ntld0956 and paid the amount 1725 via paytm. When reached oyo 27844 seven a luxury hotel, they said they don't do business with oyo. I spent 2 hours talking to approximately 10 customer service representatives and every time they put me on hold and never came back. What a nightmare! My first and surely last business with oyo. Please stop this unethical practice. This is a case of cheating and mental harassment...

We booked a place i. E, nature's nest
The executive who spoke to us told that friends are allowed and made us a booking
When we went to the place after a long journey they dint allow us
How can you people be so irresponsible
You people should have communication
Now we are waiting in a village don't know where to go, i want you people to respond...

Hello,
I booked a room at hotel oyo 8751 hotel shoba inn through oyo app for 2 days. My check in date was on 7th of august 2019, i did the payment (Amount rs 1244/-) online through payu (Order id:[protected] on the same day.
But when i reached the hotel, they said we will not accept payment done by online transaction as we have faced trouble collecting that money from oyo in the past. And hence they denied me check in.br...

I understood house keeping in hotel paris is from oyo through their dress. Hotel is completely unclean and i found cockroach’s in the room. Is this the standard of oyo?

House keeping people are lying on the beds in the empty hotel rooms watching mobile in between their job with their unclean cloths. How can we use same beds which they used with their unclean cloths and hands.

Very very bad and dirty rooms....

Myself md nazmun sardar, yesterday i paid rs 1380/- through credit card for oyo 8999 rajarhat property booking from oyo app. But till now i am not received any booking confirmation. Rs 1380/- already debited from my credit card..
Requesting you to kindly look into this matter and confirm me that my booking is done or not. If booking is done, kindly send me confirmation message. If not then plz refund my money rs 1380 /-....

I have booked a oyo room in sapphire palace near jaipur airport... I tried to contact owner of sapphire palace (‭[protected]‬) but no response... And even when i reached the hotel it was locked... It was simply looking like a house...

I have clicked few pictures also and it doesn’t seem a hotel... No branding of oyo as well... How could you give cheat a customer...
I called on oyo customer care number but he also...

I have booked a room in oyo before a week and also i got confirmation call thrice after booking in oyo. But when i went for stay they didn't give me a room and also they asked extra money for the manager as bribe to stay.
Simultaneously i called for customer care and they told they would give a solution within few minutes. Even after four hours i didn't receive any solution or even a call. Then i was trying to reach customer care many...

Dear sir
I have many time faced oyo issue where hotel refused to accept oyo customer, but oyo team not help in the situation, they are cheating people. But again today i have booked oyo hotel-oyo40692 with booking id mujp6823, but after reaching hotel, manager denied to provide me room due to internal issue with oyo team, after that i connect to oyo helpline, and they booked another hotel with booking id unce4967 and asked me to check...

Last month i book room in your app (Hotel 51). I payed money from your app. But he say me, we are not tieup with oyo that time. So my booking is not completed. Since one month i calling you in your coustmer care but my complaint is not solved. He can say me your money is refund within few days. I not received money from you. Plz refund my cash...

Dear sir / madam,

On 26th aug'19 i have availed your hotel booking facility at oyo 28258 rajeswari hotel, chittaranjan, west bengal against booking no cvwp9280. As per the agreed terms i was supposed to pay an all inclusive charges of rs 756/ with breakfast. But on my arrival on 26th evening the hotel authority refused to accept the agreed amount and charged an amount of rs 999/ for the same, which i feel is highly condemn-able....

This property does not exist per the address provided on google maps or the oyo website. Google reviews has many complaints from multiple people confirming this property does not exist! I had made a booking via goibibo for 1 night 30/08/2019 - 31/08/2019. Following the google map instructions and what was sent via email and text msg the property never existed. There was only a vacant block of land. I contacted oyo directly to obtain more...

I have booked my hotel on 23 august in delhi for 1 night. Hotel name was oyo 7578 hotel luck residency.
First i checked the hotel in oyo and and then to cross check the hotel in my google maps so that i can book a cab to go to hotel meanwhile i paid the amount to hotel because it seems genuine hotel and having trust in oyo.
But whatt i found is the location they mentioned in the location of google and all other public platform...

We (Mr. Rajesh shrivatva) have booked the room by oyo at ananad resort qmnx6514 atvoyo43941 anand resort at chitrakoot on 24 aug 2019.
When we reached to the booking place. The hotel informed us that they do not have any agreement with oyo and earlier understanding is ove by 12 aug.
No response from oyo helpline is received and ultimately after long trouble we have found another hotel.
This is my second bed experience...

I come to the oyo rooms with name spot on krishna cottage but the, hotel manager do no take my entry in the oyo app for 4 days and charges double of price that shown in oyo app in my phone, that is 1600 but he charged 3200 thats is totally fraud with me also he said to give proper two times room cleaning but he did not send anyone to clean the room not even one time in 4 days....

I have booked room vide reference no. Bhmg7084 at oyo 44114 (Grand guest house, chennai) for august 28-29.
When reached the hotel for checking the hotel authority refused to accept oyo booking. As per the receptionist if full payment paid at reception, only checking is possible. At last there is no other option paid full amount at reception and checked in. The same mater inform to oyo but no result i was waiting over phone from 11pm...