OYO Rooms Complaints & Reviews

Hi,
I have booked two rooms in bidar by Oyo rooms but we didn't get service from that hotel.
I booked hotel by Oyo application with booking I'd - LEOI8506
Hotel name- new venkateswara lodge
Date- 3-August-2019 to 4-Aug-2019

When we reached the hotel at 10pm on 3rd August hotel management denied to give rooms. They said now there is no agriment between Oyo and hotel sps.
Then I booked rooms...

Sir i am submitting some fraud is going on in oyo rooms. Whenever i booked hotel through oyo app after some time someone called me and saying he is from oyo and said i can provide 25% discount. I agreed he had my booking id and phone number already with him. He changed my booking id and after some time my hotel charges were paid by that person. Was asking him, i will pay through app. But he told me that you have to pay me directly by paytm/bhim/link....

Hi, im getting restless on this issue, u need to understand how much im traumatized due to this issue, that im writing a complaint almost after 1 month after the issue happened. I had booked 2 rooms through oyo in a hotel called oyo ashirwad comforts, kalasa, karnataka 1week prior my stay. After reaching there they denied the check-in and asked me to pay triple amount and when i asked that they vl get the booking list and can cancel the rooms...

Fraudulent Issue
Grievance Details Sir/madam I had booked a room for 15/06/19 from yo for property capital o cottage @ village naukauchiya tall nanital. On 14.06.19 I had received a call from property saying oyo doing overlooking and please contact the oyo for either cancellation or for alternate management so I called oyo and after keeping me on hold for 30 minute I had received that your booking is confirmed as they talked with property...

Booked room online for check in on 04.08.2019 at Aurangabad but due to flood like situation in Nashik could not leave the city. All the schools were declared as closed and my train from Nashik to Aurangabad Janshatabdi was cancelled by Indian Railways. The situation was beyond control of human beings and therefore I cancelled my room requesting Oyo to refund the amount but my request was turned down. The snap is attached....

Hi,
This is Mano Prabha. We have booked a tourist package through OYO. The booking ID is TH-KFGI4844.

We have faced lot of issues. Below are the list.

While booking, the sales person alloted to us is Ms. Jeevika Sharma (mobile - [protected], email - jeevijasharma.[protected]@oyorooms.com).
The committed package is for Rs. 52500 which comprises breakfast and dinner in the hotel stay, hotel is Prazers resort,...

This is in reference to my OYO booking(#BIKM9851) on 18 Aug'19. I booked the hotel from their app in sushant lok (collection o). There was electricity cutout, requested to wait however at 1 O'clock they denied me for accommodation and they were not in the condition to provide me room( waited for 1 hr). After that they suggested me to call OYO helpline, called for refund however OYO requested me to relocate to nearest OYO property and they...

I have occupied the room in blr1366 bannerghatta road, #6, 3rd cross rd, muthurayya swamy layout, hulimavu on 31st may 2019 ~ 10 pm. I paid the advance amount of rs 5499 and also room rent on 5th june 2019 for the month of jun’19. Due to health issues i vacated the room and left to my home town on 6th june 2019 itself after handing over the keys and informing my onsite stay supervisor – mr varun and mr sangamesh. I was told the refund...

Hi, i was booking for a holiday package in ooty for 4d/3n through oyo official website :
https://www.oyorooms.com/total-holidays/country-81bc2d7a-506c-4727-acd0-3d51466522a2/ooty-tour-packa...⇄

The website took me to the payment page and i completed my payment using my axis bank credit card. I got a confirmation email from oyo saying...

We stayed in oyo diplomat regency hotel dwarka delhi which was our 1st stay with oyo properties.
The booking got cancelled twice in a day... 1st time it was due to unavoidable circumstances sms received by oyo and the given similar upgraded options for which it was booked by oyo agent and cancelled again on arrival to hotel, not to forget the location of the hotel in google is wrongly mentioned. Staff rebooked room with same price...

Hello,

I have booked an oyo room for 18 aug 2019 - 19th aug 2019 at lataguri

My order was confirmed and i have paid the amount of 2518 online for 3rooms 9guests

When i went to the hotel, a board was hanging in the hotel gate that they don't allow oyo bookings.
I had few words with the hotel manager and he denied to check in because oyo don't pay there money since last 2months
br...

Hi,

I have booked oyo room on aug 3rd through oyo app. I prepaid the money while booking. When i reach the hotel for check-in, hotel rejected the booking and they stated like they are not accepting any oyo booking. I thought this is exceptional case and booked one near by hotel and paid the money online. But unfortunately same case happened there. They also rejected our check-in as we booked through oyo app.

Later...

Oyo is completely a fraud app from my personal experience you guys cheated on me i won cupon code from google pay of oyo blue card membership and applied on purchase but they still deducted rs99 from my account and still oyo app saying complete your blue wizard membership, again i used that vipin code but this time oyo app accepted the cupon and rs. 1 deducted from my account but still my blue wizard membership is pending? What the # you...

I have booked hotel (5-Aug to 8- Aug) through OYO Rooms and at the time of booking I confirmed whether they will provide me GST Invoice. They assured me that at the time of checkout they would have me GST Invoice. At the time of checkout (8-Aug) I asked about the GST Invoice then they forward the payment receipt and assured me that you will get the invoice by the afternoon. But they didn't forward by the evening. From then I escalated the...

Dear sir
I booked one hotel for 2 nights on Aug 7/08/19 booking and pay 2 days charges Rs1819/- id is no AGKO5102 hotel name I suite at pune at the time of check in power supply not available in hotel after wait one hours power supply on and I check in hotel
After that I inter the room and on TV but TV showing no signals so I call hotel staff and hotel staff told me recharge not done and not possible today so you go any other...

I booked a Room Through OYO Rooms mobile App on 17-Aug-19.My booking id : WMHG6970 and paid full amount of ₹1400 and received confirmation message also.But, When I reached the hotel they denied my check in and said that they didn’t have any collaboration with OYO.Then, i contacted customer care at that time they promised me to provide my entire amount as that was their mistake. But now they Conveyed that half of the amount will be given.Then...

Dear Sir
We had booked our package with Total Holiday Packages Operation(International) as per mentioned Booking ID & feeling cheated as they are demanding more & more money after getting almost 90% payment.Not only this there are no body senior to listen our grievances.

On 14.8.19 due balance was 69000.00

On 16.8.19 due balance was 82375.00

On 19.8.19 due balance is 88000.00
br...

Hi, i have booked a oyo property hite sai baga in goa from Aug4th to 7th for 11members 4 rooms and paid advance of rs. 4200 change
But due to heavy rains some people got cancelled...
So i called oyo customer care and askd there is
a change we want to cancel that property and book for 5members will i get refund or not..

They said if i book other propertey for same dates for 5members i will get refund directly...

Hi team

I have booked yesterday the oyo room for my stay and made the payments.

Today i have received a text message stating booking cancellation and refund of amount and also issues facing by oyo in relation to refund.

We am using oyo for my business travels since last two months for coimbatore, ahemdabad and bangalore.

I am experiencing poor services since last week in terms of...

I have booked a room on 11th august2019 for 2days for the clock tower hotel, pondy. I made full payment online.
At the time of check in, reception person said, there is no water and power, so asked me to go to some other room. I spoke to oyo customer care from there, and even i gave the phone to the reception. Finally with out any option, i asked oyo person to cancel, and been cancelled. After that i spoke to oyo customer care several...