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OYO Rooms Complaints & Reviews

3.7
Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 183

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A
animeshjain_
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yet refund is not provided

Address:Gurgaon, Haryana

As me and my friends plan for goa then i booked packge from oyo
Which includes accomodation and cab (Pick up and drop)

Then its all according to package but in the day of return the cab which i have booked for hotel to airport in early morning they started saying do it yourself from any local cab then will refund you money they told this at the last movement, they provide us 5000/- that time but at that time we are...
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Umapathy Vadlamani
from Delhi, Delhi
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oyo room denied

Address:OYO 29278 Sri Làya Guest House, No.24 MCG Nagar, Alivelumangapuram, Vellore, Vellore, Tamil Nadu

I, umapathi vadlamani, booked a room in oyo 29278 sri làya guest house, vellore for 5th sept. I made payment of rs.659 online, but i was not allowed to check in with reason "no rooms". Hotel receptionist was talking so harshly & rudely with abusive language & told me to speak to oyo customer care. No body in customer care took my call. Finally i am not being allowed to cancel my booking. Request forum authorities to arrange for refund of...
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Rachana Bhagat Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

room problem

Address:Near metro station , peeragarhi, New Delhi, Delhi, 110015

My booking id is - scju7486,
It's been three days still my problem is not resolved, today after finishing all work have reached to property at 11pm and found there is no water in the tab.. Nd now it's 12:4pm n still water is not there.
1st day there was problem with disk tv and gyser leakage, no hot water.. No restaurant for the breakfast. I have order alu paratha for breakfast but got veg nan in the breakfast..
Pathetic...
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S
sohailsaif
from Haldia, West Bengal
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dedication of oyo rupee

Address:Murshidabad, West Bengal, 742133

I have received 700 oyo rupee on 5th august, but on 13august it was deducted without any reason. I have contacted oyo support on 18th august, i have received an call from them 21st august and asked my about the issue, i told them and they sent an email mentioning that they are investigating the matter. Again i have received call from oyo on 26th august from samrat and again asked my issue, i told him again and he assured me through email...
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A
abhinav ranjan Sirvastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grumble and complain against oyo rooms

Address:Indira Nagar Main Road, D1045, Lucknow, Uttar Pradesh, 226016

I had such a worst experience with oyo, against my booking ID PQWF7530, i booked the hotel in Amritsar through my mobile app on 1st of sep 19 and once i checked in the hotel, I called the customer care executive of oyo and asked her to update my company name and gst number in my bill, which is required for the reimbursement. She said she can't take the request right now and asked me to call in morning while checking out from the hotel and...
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A
Ashish Rohra
from Delhi, Delhi
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worst service provider

I had a great experience with OYO just now. They shifted my property THRICE and then finally the third property denied the Check-in by reasoning there is no tie-up with OYO. And by luck I booked the same hotel at 15% lesser by booking at Hotel Reception. According to me OYO is Worst Service Provider, Shifting Property is their Key Feature, and most important they show fake MRP's of the rooms....
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I
Irashad 6271
from Lakhimpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care they are not solving problem.

Address:C/o abdul kalam, Qno - L36/2 renusagar colony, Po - renusagar, 231218

They are cheating with customer. Today i booked hotel for my parents booking id is FZHW9462. When my parents gone to check in hotel. So hotel manager asking to more money. He blames to OYO. And oyo blames to hotel management. And despite this my parents are suffering problem. Also i called on OYO customer care too many time but no one get resolve with this. Customer care executives are told me to hold my call they are transferring to supervisor.bt...
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A
Abhishek Dedha
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

distance of the hotel from mall road

Address:Shimla, Himachal Pradesh

I searched hotels in shimla near mall road and i booked 1 hotel named "sunny woods cabin" in the morning for today and tomorrow. The distance showed in the app was 1.3 km but whn i checked in google maps that hotel was too far 6 kmfrom mall road. Parking issues are there on mall road that is why i was searching hotels having there own parking but mall road was far away from there if i go there by walking. I want refund of my money which i...
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M
Mayank473
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel receptionist provided the classic 2x room but i booked for deluxe 3x and also due to many problems i faced made me checked out within an hour..

I mayank booked a room for 2 september at hotel baswari through oyo in prayagraj
Booking id - dqmt6502

I had made a booking for deluxe 3x which is a big room for 2 but they provided me the classic 2x which is too small to accomodate having room no. 103.

The room bed was smelling and the water was not comming also. The room beside mine was occupied by many boys which was partying loudly and all this made...
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A
ajaynarain67
from Delhi, Delhi
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reminder complaint unauthorised cancellation and refund

Address:241, old four storey flats, tagore garden extn, vishal mkt, new delhi 110027, New Delhi, Delhi, 110027

REMINDER

REMINDER
Booking ID UGFS7691.
I booked above booking for OYO 41981 Royal Heritage
Check in date 31/08/19.
When we reached there from Delhi by Air, I asked for the contect number of above hotel from your representative, I was refused by the Hotel representative intimating that they are no longer related to OYO Rooms,
As the Ola cab driver was keen to get rid o[censored]s, he left...
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A
abhishek talajiya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very rude behaviour and facilities

The reception was not letting me wait telling me to wait 2hr outside the hotel until your room get ready after which asking me to pay now by cash else we will not give you room, then i asked for water he is saying bring your own water we don't provide and facilities here. Very rude behaviour and no facilities, not even decent manners. Already registered complaint regarding this to oyo but no action was taken yet on them...
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id : cjua3784 very bad stay, bad service by hotel & ac not cooling

Hi i stayed at oyo rooms & very bad service by hotel. Hotel not putting generator on during power cut. My room ac was not cooling. It was showing e2 error same i informed to oyo hotel but no action from their side. Hotel did not serve free water & they always told you to buy new bottle when you ask for water. There was no service at night i had to go to reception for any need. I had informed oyo customer care but no action has been taken....
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Pinku28
from Margherita, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo fraud, physically and mentally harassment people

Address:325, Spaze I Park, Tower B, Sohna Road, Gurgaon, 122002

This is my second complaint against oyo team. Today again oyo team cheating and harassed me. After confirmation of oyo team i again booked a hotel yesterday (Date-03 sept-2019) in lakhimpur, assam for official tour and received a booking id-umci6247, hotel lotus. Few hour ago i reached the hotel same oyo issue happened to me. Hotel refused to accept oyo customer, manager told me they has no communication with oyo from last two months. I have...
+1 photos
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A
amit261287
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received in bank account

Oyo rooms name: oyo 6801 hotel shri sai international
Booking id: ceyb0982

Checkin denied by hotel
Continoulsy following up with oyo since 19/07/2019 over call email.
As per oyo, they have issued the refund of amount inr 828 to bank account. But the same has not been credited back to my account
Bank has no info about incoming transaction and asked me to check with oyo.

Thinking of...
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Myself harsh sharma from dombivli, thane dist, mumbai. I have booked hotel by using oyo app with booking id: fnvj3951, oyo 41967 hotel amrut villa at bhandardara for 2 rooms 4 guest from 01.09.2019 to 02.09.2019. I had already paid my full booking amount so that i should not get any issue while check-in since i was travelling from dombivli to bhandardara.
But due to low tariff issue the property manager didn't allowed me to do check-in....
+2 photos
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R
Rabi Chowbey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the hotel I booked not give me room

Address:Masjidbari road noapara barasat, Kolkata, West Bengal, 700125

My name is rabi chowbey my rejistered mobile no eith you is s [protected]. I bokoked a hotel named hotel parth and i made patment online 680. Today morning i call hotel for check in they says they are not provide me room. I call customer care for that they hold my line near about 1 hour and they suggested they shifted my property and they make me confrom and talk the property manager. They new hotel named shanti continental when i reached...
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M
maniadf
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment for booking id: agly0167

Address:4th Street, 641038

For booking id:agly0167, payment of rs.9625/-was made two times. Since while making online payment from indian bank sba/c it was shown as transaction failed following which payment was made through hdfc net banking. But payment was effected from both indian bank and hdfc.
Indian bank ref. No.[protected] atm withdrawal seq. No.[protected]
Hdfc ref. No.[protected]
Date of transaction.04.09.2019
With regardsbr...
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A
ankiivijay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

early check in charge 500

Address:Jaipur, Rajasthan, 302019

Dear sir
As per my discussion of oyo executive i have updated my early check in from 9 am to 12 am but hotel owner have charged me 500 extra rupees for early check in. When i have create talk to hotel owner to oyo executive he told (Hotel owner) there is no room and when i have give 500 extra he provide me room immedtly.. So please do any action to hotel and refund my 500 back... Otherwise i have to take legal action regarding this....
+1 photos
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R
rajeevaroraddn
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id : tjrm1765 thru oyo for 1/1/19 two rooms guest name- rajeev

Address:RACECOURSE, Dehradun, Uttarakhand, 248001

BOOKING ID : TJRM1765 thru OYO for 1/1/19 two rooms GUEST NAME- Rajeev Arora See in their description nothing complies with what they claim, staff not good, room entrance very dirty, not even drinking water was provided, property is at isolated place, lots of insect and muquitos in room as there is no meshed doors to avoid muquitos, no wifi, no staff to handle luggage they are totally misguiding people by showing beautiful pic of property,...
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F
Firdos Fatima
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a boy living next to my flat in oyo living

Address:KORAMANGALA 5th Block, Bangalore, Karnataka, 560095

I am highly disturbed by a boy who has been living next to my house at oyo living, i have complained thrice but it has not yielded any substantial result, the boy's washroom and window of our bedroom is opposite to each other and early morning, on weekends and around 5:45 am to 6:30 or 7:00 am he not only plays loud music but also produces high intensity sounds by beating his clothes like animals while washing, though i have complained the...
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