OYO Rooms Complaints & Reviews

I booked a Room via oyo in a hotel in Jaipur with booking ID NSJQ3048. At the time of checkout, I asked the Hotel to provide GST Invoice he said As you booked online, Oyo will provide you GST invoice. I asked the Full Bill or tax invoice from oyo Assist. Oyo Assist asked me about my GST details I said I do not have any GSTIN number. Then OYo assist said that Invoice will be provided shortly. I got the Pdf file on a mail named Payment receipt...

This is regarding booking number seqr5704.
I stayed in hotel karla hill 4th jul-5th july 2019 and booked 2 rooms.
I made the payment before check-in and money was deducted from my account but the person at the hotel reception said they didn't received it. But the hotel people were repeatedly bothering us for the payment. I chekced with citibank and they said that the transaction completed from their end but in case if the recipient...

Dear oyo team,

I always have troubles while trying to enjoy your startup company!!!
First happened in bali, i booked a property of oyo rooms in uluwatu bali, and luckily i could pay at the hotel, but when i visited your property listed, the hotel is not ready, or not open yet!!! Thats awful!!! Many o[censored]s was sitting like an # in the hotel loby. There was only one guy from the hotel struggled to help us and no one from...

@oyorooms hi all! As me and my colleague has visited hyderabad for some official work where in abids we have booked a deluxe room where we needed to fresh n up so we paid early checking 350 rupees extra as we have booked the deluxe room and they by mistakenly provided classic one the room was so dirty that we have suddenly reported to hotel staff where he requested that "some of our women staff who used to do the same will be available by...

Today i visit in rohtak and i was created online booking oyo 23504 hotel r view. But hotel reception and hotel. Property manager missbheave me and said i was not provide u room this online booking and he said that he was book only by cash and 800 more money to demand. That's so bad experience and bad service oyoromms. And my time us so waste. And me and my family feeling so bad. After that i visit other hotel...

Booking id: QOPJ3489
Hotel safari.booking date 23/08/19
Sir/Madam,

Let me tell you few issues regarding my booking id mentioned in subject.
1: when I checked in around 9: 00 PM in night along with my wife and baby, hotel staff denied my check in saying this is low tariff and they have tariff issue with oyo. After talking to oyo helpline issue was resolved but after 30 minutes.
2: They have provided...

We booked an OYO Home and made the payment for 8 people. After coming to the location, we got to know it's a hotel and not a home that we were promised. The customer care keeps hanging up the calls. We were promised a house with kitchen and dining area etc and we are given hotel rooms. What is this nuisance? OYO is one of the worst service providers who deceive people. I'm going to register a complaint in consumer forum....

My booking is with oyo 6996 in ghty. I have booked this hotel and paid on thursday. My booking was for 31aug. Today i have received a msg that my booking has been cancelled, you can shift to another hotel. Then i called to the hotel, and the hotel authority told me that they have cancelled tie up with oyo a few days ago, it is oyo's pblm that they are showing our hotel's adv.in this case what can i do? I have received this same pblm with...

Horrible harassment by oyo team :-

Last week i had been to assam in official tour. Accordingly booked hotel at dibrugarh through oyo vide booking id gdnh4927 at the oyo property capital o 36008 comfort hotel for 2 days 22nd aug to 24th august 2019. I reached hotel around 9:15 in the evening after 5 hours journey from numaligrh and while i reached reception they denied accepting my check-in with an explanation as low cost booking....

My self anand sahu. I visited kolkata on 23/08/19 and i went hotel oyo 27998 golden inn and asked for a room. They said that the cost is 1400/- and they booked my room manually. But at the time of check out i asked my hotel bill but they said that it will come to my mail id. But i didn't received any bill till now. And now when i am calling to the hotel number they are behaving so badly and not giving my hotel bill. I have recorded the voice...

Hi team,

I had 1050 oyo rupee in my oyo account and suddenly on 13th august, they deducted all my amount. I contacted them many times over the call and through email ([protected]@oyorooms.com) as well and i am continuously following up on the email with subject -"booking (Qjki5043) escalated" and this email has approximately 35 threads. The complaint number is[protected]. Please find the names of the person to whom i have...

Booking ids: rxzv1479, bqkx1325

Hi team,

I would need refund for my recent stay as that was really not satisfactory.

I experienced below mention issues during my stay:

1. Bed sheets were not cleaned and not changed even after asking hoteliers.
2. Nothing done by hotelier for insects and mosquito in the room
3. Towels were torn and not clean.
4.ac of one room...

Dear sir,
I had booking 4 rooms through www.oyorooms.com at oyo 6169 hotel Prem delux in delhi at pahadganj in check in date 22.08.2019 book id is HNCW3504 all payment paid through net banking Rs.17190.00. But suddanaly change the hotel without information us through www.oyorooms.com .The hotel is outside our location where we are staying. The hotel is oyo5411 hotel CITY CASTLE karol bagh in delhi. so we called phone call to oyorooms...

I booked two Deluxe rooms at oyo 30100 lucky guest house having Booking ID CFJL6395 with total amount Rs 3486. On day before i.e on 14/7/2019 I received one phone call from you and requested me to cancel the said booking or to pay more for the existing booking as the hotel authority complained you that they can’t accept such amount for two deluxe rooms. During that time I was roaming in Delhi for site seen. I had no other way but to pay...

I booked a hotel through oyo, on 20th june till 24th june and i paid in advance.
Then i canceled it after the conversation from their executive, they said to me we will take the charge of same day and next day & rest amount will be refunded to you. Its more than 2 months, i haven't got any reply from them also they are not responding of my any call...

I have booked room from oyo, but when i have reached the hotel the hotel is closed then i complaint to oyo customer service no. Then they shift my booking to another hotel oyo 16678 rohtak palace, the amount which is showing which i have to pay is 687 but when i reached the hotel then they denied to give me a room in 687 rs they saying we don't accept online payment from oyo and we provide you a room in 1000, then i called to oyo support...

Booking id: xmna2786.
The booking has been cancelled and there is no sign of any refund. And the worst thing there is no noticfication whether or not the refund is intiated. I did check with some one from oyo and there is no response. Also, there is no autmatic process and general guideline of refund related process.
Please look at the case asap....

I reffered oyo to fnd, he signed up oyo through my link and made a booking and he checked out also till now i didn't receive that reffera, worst experience i never expected these from oyo and also never like these in other also
Oyo providing deficiency service to thier customers by saying discounts and offers like that
My concern reported so many times to them till today it is 30 th day but no response no issue resolved...

We booked a hotel room in jio stays in kodaikanal for two days ie 31 april to 1st may 2019. As the hotel is ceased by the govt of tamilnadu at that time we were unable to check in and so we cancelled the booking. After calling oyo assistance so many times finally they started refund on 31 july 2019 and mentioned that refund will be credited with in 7-15 working days. But even after 27 days refund is not credited in my account. Yesterday i...

Booked hotel through Oyo Room in "Dada's villa, Sakchi, Jamshedpur. Oyo charged rate higher then actual amenities, ambience, security, privacy (in washroom). Stinky, liquor, nin-veg smell every where in hotel. Oyo charged me pre paid food (complementary breakfast, lunch and dinner ), which where denied by hotel owner.Booking details is below
Booking Confirmed - OYO 9022 Dada's Villa Residency, Booking No. AOKT7634
All Photo...