OYO Rooms Complaints & Reviews

Oyo 1689
Booking made by no:[protected]
Booking i'd: htclsg8yu

When my parents reached at this property the room was dirty, lift condition was very bad. And the size of the room shown in pictures and room actually doesn't match at all.
After complaining the hotel staff cleaned the room and it took 1 hour. For this my elderly parents were waiting.
The oyo room kit provided was just having soap and...

Hey hie currently i am staying in one of your oyo property, it's almost 14 days and today again i booked it for another day when i did it was showing 574 but the reception guy and manager ask me to pay 200 extra. I am in bangalore in atithi residency
If it doesn't get resolved i am gonna highlight this issue on my social media.

Will wait for your revert till 24 hrs....

With deep regret, i inform you that i was on a business trip to chandigarh and i had booked two classic rooms for me and my coleagues. On reaching the hotel at 11:45 pm, i was shown two dingy and smelly rooms in the basement with no ventilation at all. One of my coleagues who is suffering from heart ailment felt uneasy on entering the room.
I requested the hotel staff to provide me some better rooms for the stay but they declined to...

Hi oyo team,

My account had yet not deleted.. After request to give the email i'd by the oyo team on 28 november which i already had given my email i'd,
My email id is
[protected]@gmail.com,
There is no option given in desktop or mobile application to delete which had millions users
So i request to the oyo team to delete my account.. Plzz consider this as severity.....

Hi,
I booked the Arma residency, and they have given us the different room, too small, very very ordinery. whatever shown in picture, it was not given and when i raised a concern with OYO team on last 21st october, they replied me with below mail: committed me to return few amounts, after couple of followup/call, till now they did not do it and always bluff with same email format and contents. below is their first reply:
br...

Booking ID-YSEO0698

1. Room readiness, cleaning of room waited more than 30min in mid night on prepaid rooms.

2. TV not working

3. Breakfast not available in hotel so they served Poha jalebi in the name of breakfast.

4. On raising issue on OYO rooms they said a refund will be provided to you for the problem you faced.

5. Now OYO rooms is closing complaint without resolving...

I have booked the room in chennai in oyo rich residency in mahalakshmi street, property has not provided the rooms and they had provided security room since oyo has booked over loaded with the property. This is not the first time has happened this property, hello friends please do not book the rooms in oyo it is pathetic service.

I would not recommend the oyo rooms for anyone....

I booked 4 hotel rooms through oyo like 15 days back, the hotel name is satwah stay at jangpura extension and oyo code is 7304.

There was no service at all, i would like to report the incidents as i had my guests whom staying arrangement was done by me in this hotel on 2nd of december.

Initially i went myself to check rooms and washroom etc before my guest came who reached there by 7pm then we had a function...

Hi,

I have paid 25% advance for this package for more than a month and i am yet to get any hotel details or air tickets. I have been following up calling and sending mail reminders also but there is no response. I am highly disappointed with this kind of response and seek immediate refund of advance paid. Every time i call either there is no response or i keep getting false assurance that i will get response on priority....

I hava a meeting in mumbai on 5th of december and i have booked a room from oyo on 30th december.on 4th of december oyo executive called me and said me that due to maintaining issue we are not providing the same property and we are giving another property which he lied me about the terrif and location and duration time to reach my meeting destination.i called on oyo customer care number and he said me to wait he will discuss with his team...

Hi,

I have had the worst experience with oyo. I had recently booked a hotel and to my surprise the rooms where in horrible condition with ac not working, hygiene issues and the hotel denied to change my rooms.in this regard the hotel property agreed to provide a full refund for the stay, but the oyo team is playing ping pong. They say they can refund only rs 500, am just shocked. Is oyo trying to play with customer emotions?....

Hi, good afternoon. May i know before you introduce the hotel for us, will you go to do site survey? I never booked this kind of hotel before. First time i help my friend to booked. Very disappointed! My friend took king size room, if no discount is rm85 per night. When we go in, got cockroaches. The toilet paper not provide the new one, just the balance of the previous customer. The cup no change or wash. The sink was dirty. The case put...

Dear sir,
Unfortunately, i didnt get my refund till now.
No phone calls no mail communications etc...
Can you update the status please?

Note: in simple words, i didnt get the refund of the void payment dt 14.11 2018 amt rs 1, 509 against the booking id hiev5471

Biby boban
Tsm - bulk division

On[protected]:53 pm, im00565746 ina makan wrote:
hi guest, br...

महाशय

मै प्रिय रंजन दिनांक 24.11.18 से 26.11.2018 तक के लिये booking id QFJG4312 द्वारा आपके Oyo 24071 Jasco Royal Inn, Amritsar, Panjab मे stay किया था.

बहुत अफ़सोस की बात है कि आपके brand के उपर विश्वास कर के हमने वहा रहने...

Hi this is a complaint regarding booking id pwvm8247.
I checked in at oyo shuhul homes and had a very bad experience as whatever i wanted to order was not there even if it was in the menu
Wi-fi not working very expensive cabs provided
It was stated that the room i booked had valley view which was a big lie as not even one room had valley view.
As the trip was in srinagar (Kashmir) which is a cold place and hot...

Hello,

This is with reference to the booking cancellation i made on 8/11/2018 for sahyadri cottage) to which i received a message saying that my refund has been initiated on 09/11/2018.

It's been 28 days now, since i last received a msg from oyo about my refund. However i still haven't received any message and i'm disappointed in the fact that oyo is not even taking any efforts to give me the current status...

I had a concern regarding a booking made on 1st december! Called up the same day evening where in the associate asked me to call morning as the ground team wasn't available! I have been trying calling them from morning and they put me on hold for more than 10 min without even acknowledging me... Later my call is merged with a different customer without any information! Who is going to resolve the issue not sure about it!...

We had the following major incidents during our trip:

1) the hotel mentioned in the package for day 4 on neil island (Dummy hotel) does not exist. The hotel number mentioned in the voucher is also wrong. We were stranded on neil island from 11 am to 6 pm, with small kids and senior citizens. We called multiple times to packaging support team during this time and did not receive any alternate booking. Finally when it started...

I booked my room in oyo8508 in chennai but then i was refused check in. I shifted my oyo to oyo flagship porur, but when i got to that location there was no oyo room only. I only got 264 as my refund amount whereas i was charged for cancellation fee whereas i didn't cancel only. Oyo person cancelled my booking and i was charged 873. I then kept on calling customer care number and they just put. My call on hold. It was not my fault that i...

Booked a oyo room (Oyo 19025 eden valley lake view resort) on november 30, 2018 (Booking id: lajq4520). I was traveling in bike and reached the hotel at 9.30 pm. The hotel was in a remote area such that in and around there were no other apartments or houses. The way to the hotel was so narrow and collapsed and with no street lights. The hotel was so isolated form city (Almost 5km). I reached the hotel and it was closed. There were no one...