OYO Rooms Complaints & Reviews

To start with, we just booked a two room apartment before travelling to Mumbai. Now, when we reached Mumbai, we were so upset after seeing the facility that you guys have provided. Your website never told us that it's going to be a 4 room apartment and we will have to share it with people we don't even know.

I mean what the hell, do you think this isn't breach of your customer's trust? Do you guys not think that you are accountable...

Following are complains

1.They provided me a room which was filled with mosquitoes
2. AC was not working
3. Room floor was dirty
4. Wash room was complete mess
5. Wash room window is broken
6. Wash room mirror is broken
7. Wash room commode is dirty
8. Wash basin is leaking
9. NO Wifi at room. They said that you can access is only from reception


I...

I booked a room through on 27th Jan 2016 for 14th feb 2016 and got a confirmation that my room has been booked in Sukh hotel seaview juhu Mumbai. When i reached hotel they told me that we are completely sold out and same has been communicated to oyo.

After a lot of argument i was shifted to another hotel. I had to wait for 2 hours in reception. Sukh hotel and another hotel where i was shifted both were saying that they are...

Hello,
Recently I did my FIRST AND WORST room booking at Oyo Rooms.

The experience was so awful that I'll never want to book a hotel through Oyo Rooms again and would certainly ask all my friends, relatives and professional contacts never to fall into the TRAP of Oyo Rooms and book hotels through conventional methods or through some other RELIABLE websites. I’m writing about the following Worst Experience with Oyo...

We booked a hotel which was Oyo rooms sector 70 noida double occupancy, me and my friend booked it... As it was booked by my friend Vinod maurya contact number [protected] booking Id QLVR4068. It was a worst experience when we checked in at oyo rooms sector 70 noida.. There was no board outside the property we were not able to recognize is this oyo rooms or not and secondly when we went inside 4 people were sitting and they were drinking it...

Dear OYO Team,

I do not know if I should go about calling you incompetent or or just plain *****. You people sabotaged my Valentine's Day Weekend.

OYO was recommend to me by a group of friends who had stayed at various properties on your list. I checked out your website and downloaded the app. And guess what I found the perfect place I wanted to be (Booking ID: CITO6423). The website and app claimed of the...

After confirmation of availability of standard rooms in the hotel at Baga Beach by OYO, two rooms were booked from 28th Jan 2016 to 1st Feb 2016 for Rs. 34553/- . Only after that OYO made a disclosure of the place of stay i.e. Sands of Baga Cottages.
The amount charged is much more than normal tariff of this place. It is not a hotel, not even bed and breakfast. It has no reception, no lobby, supervised by an unskilled personnel sitting...

Staying at oyo rooms 177B, sector-38, gurgaon since last 6days and extended our stay for 5 more days today since our patient admitted in Medanta Hospital has still not recovered from his ailment. Today we demanded for an extra bed in our room at 6:30pm and we were told that it shall be provided in time. now at this odd hour of 10:30pm we have been told by the hotel staff that there are no extra beds available. This indifferent attitude of...

Dear OYO Room Owners and Service Provider,

Please Please improve your service and take some responsibility, if you did something wrong.

I had very bad experience with OYO rooms.

The whole story is: I have booked my one day stay at OYO Rooms Mahipalpur Extension 2 on dated[protected] to[protected] with booking code: SGLH3406. I was travelling from Stuttgart to Delhi. I supposed to reach IGI airport...

Booking no. FRGK2071 FOR ONE ROOM AT SAANTI VILAS KOLKATA
Booking No. KFLA9520 FOR ONE ROOM AT SAANTI VILAS KOLKATA
In this I wish to draw your attention that your office suddenly upgraded the booking no. FRGK2071 without consulting the customer unilaterally. Two rooms in the same hotel was booked with an idea two closely related families can stay together and spend some time with each other having met after one year. Your abrupt...

Dear Ritesh,

Complain wrt to Booking id BWTF6398.

I booked OYO premium room for dates 26th Dec’15 to 27th Dec’15 for 2 rooms for me and my family consisting of my old parents and infant kid. The booking confirmed.

I received system generated call 5 times for confirming my visit on 26th Dec’15. I confirmed it every time I received a call. Further, I called Hotel directly to confirm my visit...

I had done the booking for OYO rooms BDA complex with booking ID HGJK7356 for which I recieved sms and email confirmation. On arrival at Hotel at 9 pm I was told that there is no booking and in the night next 1 hour (after long journey) I was on call with OYO staff and they shifted me to another bad hotel. Next day morning when I complained they again shifted at my own cost this time.

I had booked the first hotel for my convenience...

I booked 2-rooms for family of 5 for two night from Jan1 & Jan 2, 2016. Payment confirmed. I thought everything will be ok. When we arrived for check in, they said rooms not available. The person look like responsible for the hotel spoke terrible way. he said he doesn't care about on line booking, someone click from computer doesn't mean it booked. Since it is OYO rooms, i thought booking will be reliable, but it is not. I had lot of difficulties...

I Checked into an hotel in Jaipur with my wife and my friends few days back, but because of the iniquitous behavior of the hotel staff, we have to vacate the room within few minutes of check in, with a view to our safety issue. Its been over two weeks but OYO rooms is still not refunding the amount we paid at the hotel. They are being ignorant to our issue and instead of taking any action or resolving the matter, they are hanging us between....

This is in regards to the Booking ID: KFJS1273

Had a very bad experience with the booking done via Oyo rooms, here are the details:

Check in time is mentioned as 12:00 PM, but my bus reaches at 7:00 AM in the morning
Enquired in advance over the phone, with the hotel owner if he can provide an early check-in, over the call he agreed to provide without any extra cost. But he denied to do that once I reached...

However the condition of the rooms was pathetic which is why we needed a replacement. The next day oyo rooms did book us elsewhere but asked us to make a payment of 8336 at the reception desk of the new hotel, promising that the previous amount which we had paid to oyo rooms will be refunded to the bank account from which the payment was made in above 1 month still its not procced
what can i do......

This is to inform you about oyo rooms, they have charged me twice on one bill... once they took it on my debit card and they said they did not receive any money and then they charged me in cash, the ref no is FNLZ-2065, I have called more than 10 times, they put me on hold for 45 min and the call brakes, I am paid too much for my mobile bills too, they have been saying that it is with esclation team and they never come back... pathetic services,...

Dear OYO Team,

I have booked 2 rooms triple occupancy at below hotel, please find booking details in the email below.

Address:
OYO Rooms Fernhill Palace Road
Space 4 Resorts
Hotel Address: Space 4 Resorts, Near Fernhill Palace (PO), Governor Shola road, Ooty

Booking ID
TEMO8395
ROKT3706

Check In - 23rd Jan 16
Check out - 26th Jan 16br...

I was a new customer at OYO and I booked hotel in Mumbai (Malad) through OYO App on 20 Jan for 21st Jan to 22nd Jan'16 .
My Booking id is ORVP1573 and the Booking amount was Rs.[protected]Coupon) = 3009 for three persons

Booking Hotel name is Swamini Niwas
Hotel Address: Swamini Building, Opp Tarment Compound, Pimpri Pada, Malad, Mumbai

On 21Jan'16 just few hours when I reached Mumbai from Delhi...

I called oyo rooms no. [protected] for booking at 8 pm on 24th jan for booking in domlur for 8 nights. oyo guy confirmed booking with 30% discount with total of rs 12496 but, after hour at 9pm when i have not received any message of confirmation then i called it again and next guy said there is no booking on my name. its total fraud service. i asked booking again he said maximum he can give is 20% discount. moreover, they dont have any means...