OYO Rooms Complaints & Reviews

Firstly there was no transparence while i had booked the hotel room in goa for 5 days. They showed me only pictures of the resort saying it was a premium property and upon booking (By paying rs.3099/- per night) saw the property (Bollywood sea queen beach resort) to be below average property and the price charged to me was double the cost as other travel agents were giving the same property at rs. 1600/-

Food quality in the...

With reference to our booking hotel at goa from 21st March 2016 to 25th March 2016.in this regard we have spoke to ur customer care officer Mr. Akash for mismanagement in the hotel booking at goa and told him to raise for refund the amount. But till date we haven't recieved any reply.details are as follows customer care executive booked 1st 2 days (I. E. From 21st March 2016 to 23rd March 2016 at shiva resorts near calungute beach.but the...

I have been using oyorooms from past year, with more than five bookings. It was a smooth transaction until my last booking which was a pay at booking.

I booked a property (Single room for double occupancy) on arambol beach at goa during the fourth week of march (20th to 25th of march), and paid a sum of rs.4495 via online. I was pushed to a situation to cancel the booking later due to some safety issues that i came across...

Booking Id: NSHL9726
I made a booking on March 27, 2016 till March 31, 2016 from Oyo. Now, the purpose of work in the city fortunately is over. This made a logic approach to modify my booking to checkout the hotel by today. i.e., March 29, 2016. But, those unprofessional scumbags are denying to fulfill any changes and forcing me pay the entire amount of the booking. This make no sense of taking money for those days where the guest...

Hi i am sampath from hyderabad. I have book a hotel room from oyorooms.com near KPHB hyderbad. I got a confirmed message from the oyorooms.When i checked with the hotel management my rooms was not confirmed in that hotel i have made no of calls to oyo customer care but it was waste.They made wait on call or they say we get back to you in half an hour, but i didn't got any call from them.Check the below link of compliant

https://screenshot.googleplex.com/jNrPgfwm7O9br...

This refers my most painful experience with OYO rooms ever. My reviews about oyo rooms are followed and trusted. My name is Ritesh Bijoria and can be searched on Google. I have been regular visitor at pup properties.

My family has booked 5 rooms at shivam palace ujjain. At the first hotel is not equipped to handle customer. Do not have good pantry nor have service orientation. Not even card swapping machine. No toilet paper...

I have booked the hotel through oyo rooms in jaipur. I have been given hotel meenakshi palace. I am sharing the pictures of room alloted to me. This will show how oyo room is cheating the customers. the room service is very bad. We have found many cockrathes in our room. Totally unique hygienic environment. I have complained also to oyo customer care but every time I got the response that they are escalating the issue. I am sharing the pictures...

U had booked a room in coorg for 25th march to 26th march, through oyo app, but when i was checking through app before arrival, it showed cancelled & i called customer care of oyo to ask abiut the same, but they easily said sorry & told me to pay & do another booking for the same room!! Also, they said they cudnt refund any of my money (I had paid entire payment in advance). I am deeply shocked, why i should bear the loss for their error...

Hi, I booked for 2 rooms for Hotel One place, Kukatpally ( hyderabad) on 25th-26th March 2016. However when i reached the hotel to check upon the booking, they said rooms were not available and didnt receive any confirmation from the Oyo team. I tried reaching Oyo call centre, with out any success. Tomorrow morning, my guests are arriving and have no place to stay, Its highly unprofessional, unethical and unjustified practice of the Oyo rooms....

Dear Consumer Forum,

I am extremely unhappy with unprofessional behaviour from "OYO rooms" and their customer care team, I have recently booked OYO rooms and faced lot of challenges, I have booked a room in Pune, the location map and the address provided were incorrect, I spent 2-3 Hrs. for finding the location which I couldn't find it, I have called OYO customer care/hotel reception number etc, tried everything to find out,...

I booked this hotel on my wife's birthday as i thought oyo is giving good services in country bus as i have booked rooms with gostays and zorooms before i didn't find it good according to the amount i paid. I paid 1250/- for a day and i have booked room near delhi airport with much better services in less than 750/- per day.
The food was also not good, Room was also dirty and toiletry was not even provided, So i want my money back...

I have booked a room online on 26.01.16 early morning around 7 10am from 26th to 28.01.16.
But the great cheating happened is the booking is made from 25.01.16 to 28.01.16. How is it possible that a person books from previous day? Even today anybody try at 7 20 am for booking from today to next three days, u cannot book room for previous day this morning, because there is no option of selecting previous date, even by mistake i[censored]...

I had booked a room at:
FHLT4659
OYO Rooms Rail Yatri Niwas
Hotel Name: Hotel J P Inn
Hotel Address: 8456, Street No. 1, Arya Nagar, Paharganj, Delhi

However when we reached there they said that the booking is cancelled as we reached late and that we contact OYO directly. I fail to understand how the room was cancelled when we had specifically written in our request that we are coming from Malaysia...

Checked in 17 march n check out at 17 march 6:30 pm
As per web page free wifi in room, free continental breakfast, paid for above breakfast dirty linen when asked to change with a less spotless dirty one.
Ac looked scary to turn it on geyser didnt work .
Overall room was a store room and not worth of paying 1049.
Spoiling the brand wake up ....

I had few foreigner friends travelling to Chandigarh for whom I am made booking at OYO rooms. The hotel called and confirmed with them in the evening and asked for the checkin time as well but just before reaching the place, they got a mail saying there booking got cancelled just because the person didn't pick up his phone while travelling (which the hotel made the second time). They didn't even wait till the time given by the guests to Hotel...

Never book with oyo rooms, basically they are giving rooms at a cheaper price but with lots of clauses. it is exactly what AIR ASIA does in aviation, they do it in Hotel business. cheap no frills attached. cant change, cant get refund - if hotel says they are full. dirty filthy rooms, but instead to complaint to the manager... now u have to complaint everything to the oyo customer care - for which the oyo rooms management doesn't bother at...

We booked oyo rooms in nainital.
Manoj Chand,
Booking No: BDJQ9406
Check-in: 11-Mar-2016 at 12:00 PM
Check-out: 13-Mar-2016 at 11:00 AM
No. of rooms: 2
reached sweet home guest house at 10 pm.
The service is very bad. room & bathroom is very small.
As discussed over phone, there was no parking space available even though I was confirmed over phone for the same. the oyo executive piyush...

I walked in to oyo rooms - hotel neelam at jaipur, located near ganpati plaza, motilal atal road, jaipur on 08th march 2016. At the time of checking in, i made sure that i have an american express card to make the payment, and i was assured that it is a valid mode of payment and will be accepted. They tried to swipe the card at the hotel but it was not working and every time they did that the transaction was declined. Then they gave me a...

I had booking at n2/1, akashneem marg, dlf phase 2, Gurgaon.i was with my sister and brother and after reaching at the property they denied for check in due to which we got struggled so much....

I booked this hotel via Oyo Rooms at Noida Sector 12 (Hotel Royale). Expected it to be good as per the pics and details mentioned on the website. But it turned out that everything is lied on the website. Pics are morphed and details are inaccurate. Rooms are not clean. Bathrooms are horrible. Bad bedsheets and covers. AC was not working. Wi-Fi was too damn slow. Didn't had a parking while it was mentioned on the website. Customer service...