OYO Rooms Complaints & Reviews

I have made OYO booking at flagship the surbhi, mp nagar zone 2 behind patidar studio, huzur tahsil, bhopal for date 03 july 2023 to 04 july 2023 with booking id's PC280956 (Rs.910), As per mentioned in oyo online portal under booking but they have not provide me invoice for the same Rs 910/- i have paid through oyo app. Continuously trying to talk with oyo customer care but there is no resolution provided yet. People from hotel refuse to...

I did the booking with booking I'd Jfqv1052.
Paid 3997 for partial booking.
Next day kyo executive cancelled my booking and told me that they will provide full refund.

But still I have not received any refund on this....

My booking ID is TVJX4820 and this booking has been done by the Oyo team only and because of some extra charges demanded by the receptionist so I didn't check-in and the manager of Oyo team had cancelled my booking but since four months I didn't received my money back.
The Oyo team who is appointed for refund process has verified my details twice to thrice they give me assurance that you will get the refund within 2-3days but I haven't...

I had booked a room from the OYO app in the hotel Sunrise Suites. As soon as I entered I was told that my booking amount is really low so the hotel first told me they’ll talk to the OYO management regarding the same. I was really tired so the hotel gave me their suite room to rest, which was actually the room I had booked seeing on the OYO application. I had paid the amount I was supposed to as shown in the OYO app to the hotel management,...

Booking id - Q2VJ7681
user - [protected]
name - sanket paharia

i am unable to get the tax invoice, hotel is not receiving calls, chat suppport is of no use. tried many time, . one time connected to customer care they kept call on hold for too long then disconnected....

I booked my stay at greenleaf hyderabad in was mentioned its a ac room, but when i landed in hyd and reached hotel . room did not had any ac, and the manager said he cant do anything., On the other day while checking out no body provided me tax invoice, i called customer care many times, CCR held up my call for half an hour then disconnected . I am raising this issue on chat support also but unable to find any solution, I am getting difficulty...

Have made a booking on 18 june2023 by calling customer care of oyo, at the time of booking they said if didnt like rooms they we will refund you, when we reach there in hotel the condition of the room was not good and ac was not working .. since we called service boy no one came there to assist us.. then we left the hotel in less than 10 minutes and booked another room as we have to go further for function. We even called oyo customer care...

Wend to North Lima, Ohio OYO. Paid for room with credit card. They wanted a fifty dollar deposit. Credit card denied for deposit. No other credit card and not enough cash. Went to stay somewhere else.
OYO main office/booking charged my credit card on file due to North Lima, Ohio marking my reservation as canceled after the cut off date for a refund.
Need a refund for $92.40
James Hendren
[protected]...

I booked OYO rooms from official website on 4th October and paid ₹21123 in advance for 23 nights stay (lunch included) from 9th October-2022 to 1st November-2022. Then on October 16 I initiated a request to shorten my booking through customer support and my checkout date was 18-Oct-2022. For the same I got an acknowledgement mail from OYO that OYO has received my request. I checked out from the hotel on the mentioned date 18-Oct-2022 as...

I booked a room in oyo flagship 807771 Hotel Midnight Inn on 29th june through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 1050₹ apart from 450 which I paid while booking, so total bill was summed up to 1500. They...

I bboked a room and paid online via gpay on oyo app and I recieved a message stating your booking has not been confirmed. Money has been deducted from my account but I have not recieved any booking ID or confirmation. Please help. Thank you....

Dear Sir,

I Would like to draw your kind attention that I had booked hotel on 26th June 2023 booking id XYBH4362 but regret to inform you that due to your app issue, before getting checked in into the Hotel it automatically checked out.

I suddenly contacted to customer care and he directed me to initiate fresh booking and assured me, once u checked out, refund will be credited and I did the same.
br...

I book room from Oyo app for hotel palash patna from 26/06/2023 - 27/06/2023 . I pay 1949₹ from phonepe UPI and booking not given anywhere...i check many times on app and email but booking details not showing...this is serious scam and i want my refund as soon.
My contact no. [protected]
Transaction I'd - T2306261109202082491399...

I have booked an OYO with booking id: VCVV8468 and cancelled today. My refund status is success but did not received my refund through UPI...

I have booked an OYO (booking id: VCVV8468) and cancelled. Refund in app is showing as success but money is not credited to my account. Only OYO money is credited to wallet but not the amount i paid through UPI....

Hi,
I have made a payment of rs 780/- to oyo rooms on dt 25.06.23 through phonepe pay reference number T2306251052022842491300, [protected]@ybl. But my booking id is not showing in the oyo app.

Please help me in refunding the amount at earliest....

I am writing to bring to your attention a highly distressing experience I encountered during my recent hotel booking with Oyo. I am seeking your immediate assistance in resolving this matter satisfactorily.

On 19th June 2023, I made a reservation through the Oyo app for a hotel stay at [OYO Townhouse 99 Rudra Inn Near Chattapur booking Id: Y9GM1691. The charges displayed online were clearly communicated, and I proceeded with...

I paid 1720 Ruppes to oyo rooms on 24.05.2023 in dehradun.Money is debited from my bank account but booking not confirmed by Oyo.

I tried multiple times to report my problem.But my problem is not resolved by oyo customer care.

I have attached my payments proof below....

Hello Team,

I have booked the Oyo room in Kolkata on 7th June 2023. The booking got cancelled on that day . My money was not refunded .

I have paid advance payment of 599 via UPI app . I tried to reach out the customer executive multiple times and they hang up the call when then are asked to issue refund request. I have also mailed to Oyo customer executive mail id but no response

My booking...

Date of the incident: June 22, 2023

Description:

This has been the most traumatic experience ever. We made the booking using the option "book without credit card", however have received repeated messages from OYO asking for a payment to avoid cancellation, hence had no option but to make an online payment of INR 3406.22.

But when my family visited the hotel today (22 Jun 2023) after a 28-hour train...