OYO Rooms Complaints & Reviews

Dear Sir/Madam,

I did not received the refund of my booking in my account.
I am chasing cusyomer care executive from last 7 days but did not get any solution from their side....

I have booked a hotel room in Bengaluru and was given a reference ID as GUUS7430. Paid the 10% charges and they said they will send me booking confirmation whatsapp in 10 minutes. This was around 9:30 AM IST today (02/06/23).
No confirmation received. I have called helpline numbers 6 times and everytime they are looking on to it, keeping me on hold for 10+ minutes and then hang up the call.
This booking is for tomorrow. I...

Hii
I have booked a room and paid also for the same but did not get confirmation on my reg mobile no. I have contacting for the same for a long time but suggested to wait. Today I also called to get confirmation regarding my booking but I was kept on hold for more than 10 minutes and not one was responding then I disconnected the call.
I am totally in dilemma regarding my booking. Please either cancel the booking and refund...

Booking ID Y28D4978, check-in refused for 8-11 March 2023 as Hotel was under renovation. Was told a refund of P2135 had been initiated.
On request I supplied banking details. After 3 months I am still waiting for the promised refund....

I booked a oyo room with booking ID PY686921

I paid the whole amount in advance
When I went to the hotel collection o pearls inn they told that oyo doesn’t give them money and no booking has been done with number [protected]
When I called oyo helpline they were not ready to help me out...

I booked 2 days hotel room from OYO and paid full amount (booking ID- GNZ48519). while check-in time I contacted OYO customer care, because hotel owner asked extra amount 1000 for 1 night. but unfortunately OYO customer care not picked call and I paid 1000 rupees for 1 day. After check-in OYO person picked call and not helped regarding extra amount taken. and hotel owner asked to check-out tomorrow evening (29/05/2023) else need to pay extra...

Hello Maam/ Sir,

I would like to ask assistance for my refund of my paid reservation at Fuente Oro Business Suites.

I was not able to go to Cebu because of the typhoon Marwan.

Attached below is the confirmation receipt (via GCash/ECpay) that I paid in full for my reservation.

Hoping for your consideration.

Thank you.

-Joy...

I recently booked 3 rooms in OYO Flagship Sree Lakshmi Comforts on 18.5.2023.I made a payment of rupees 1750/- for booking confirmation and my partial booking was done.When I went to the hotel for checking in, I was
denied check in and the hotel said me that the rooms were already sold out and Oyo did'nt inform me.I booked the rooms via Booking.com
I need my refund.I am mentioning required details below.
Name:Narean Prasathbr...

I recently booked OYO rooms in Bangalore on booking.com for 2 nights and I paid an amount of ₹1750/-.When I went to the room for check in, The hotel management said that the rooms were fully booked and they informed it to OYO, they have nothing to do with it .The hotel employee referred another hotel for me as I was with my family, The another room was worst .It was a bar hotel and the hotels were full of bottles.I immediately left that...

I booked room in oyo hotel orbit inn on 21st may through oyo app. My booking ID is ZRVC1048. But at checkin property manager told that he cannot give room at such low price and I had to pay extra money. So apart from 522₹ which I paid on app, he took extra 878₹. I tried to contact oyo customer service but I was not able to connect. As I was travelling from a long journey, I had to pay extra money. I am sharing screenshot of payment done...

I booked a room using Oyo rooms, made a payment of 3371 on 6th may 2023 using gpay. But for the payment they didn't provide me a booking id. After contacting the helpline they denied of any such transaction. It's been almost a month still they have not resolved the issue. Please help...

I had booked a room back in February. Here is the details attached:
Dear Customer

Thank you for choosing *OYO*. Your booking for Capital O Hotel Vitthal Inn is confirmed.

*Booking Id*: D4E26171
*Check-in Date & Time*: 04 Feb, 12:00 PM onwards
*Checkout Date & Time*: 06 Feb till 11:00 AM
*No. of Rooms*: 1 Classic Room
*Number of Guests*: 2 guests
*Address*: Block A,...

Hi oyo team,

Booking id :[protected]

I booked a hotel oyo property (Classic double or twin, quantity-02) in varansi, oyo 22703 jee's stay through agoda apps on 29 mar, 2023 for check in on 28 april and check out in on 30 april 2023 and made a complete payment of rs. 5775.71/; i also received confirmation that the hotel booking was completed via [protected]@agoda-messaging.com and receipt by agoda company...

I made a payment for a hotel booking in Oyo application. The booking amount was 1088. The amount was deducted but the booking was not confirmed so the booking Id was also not generated. I called Oyo customer care several times but they didn't solve the issue and kept forwarding the calls. The UPI transaction Id is[protected]. I want to get the refund for the aforesaid amount. The screenshot of the transaction is attached herewith for reference....

I made a payment for a hotel booking in Oyo application. The payment amount was 1088. The amount was deducted but the booking was not confirmed so no booking Id was generated. I called the customer care several times but they didn't solve the issue and kept forwarding my calls. The upi transaction Id is[protected]. I want to get my refund for the aforesaid amount. The screenshot of the transaction is attached herewith for reference....

We booked our room through Priceline on Priceline the hotel looked nice and rooms looked nice and I knew there would not be a breakfast bar but it had that they had mini refrigerators and microwaves so that was fine. It also advertised TVs etc we get to the hotel and check in he tells me no tv, no coffee pot, no refrigerator and no microwave. We get up to the room there’s no light switch in bathroom, no toilet paper, no light in room, tape...

My booking number was N5A05415. After I reached to the hotel the hotel denied my check in saying they are full and no room was available. At first they didn’t even find my booking. After I showed the booking confirmation on my phone they denied booking. Then I called OYO and after 30 min of fight oyo agreed to give me a full refund. This happened on 10 May 2023. Today is 22nd May 2023 and I am still awaiting for refund....

I booked room in oyo hotel orbit inn on 21st may through oyo app. My booking ID is ZRVC1048. But at checkin property manager told that he cannot give room at such low price and I had to pay extra money. So apart from 522₹ which I paid on app, he took extra 878₹. I tried to contact oyo customer service but I was not able to connect. As I was travelling from a long journey, I had to pay extra money. I am sharing screenshot of payment done...

I have been denied check in to the Oyo property collection o 78675 collection o key rooms for booking ID AJ3P4613, when we went to the property they said we are not taking bookings through Oyo now. They asked us if we want they can shift us to a near by property, which is not even decent and we denied. I called 100 times to Oyo customer care from the app and they said I can’t contact the property and are manager they are not picking and...

I have been denied check in to the Oyo property collection o 78675 collection o key rooms for booking ID AJ3P4613, when we went to the property they said we are not taking bookings through Oyo now. They asked us if we want they can shift us to a near by property, which is not even decent and we denied. I called 100 times to Oyo customer care from the app and they said I can’t contact the property and are manager they are not picking and...