OYO Rooms Complaints & Reviews

I booked a room on Oyo on 15th March for 16th March but on that day the hotel member declined to give a room for this price so we cancelled our booking and the amount is not refunded yet one amount which is ₹154 is returned by them but the the another amount which is INR948.0 refund for booking VM7G7246 at Collection O Golden Key Near TDI Mall. Is not refunded by them and I already checked my bank statement Oyo wallet and there is not any...

I booked rooms on 15th March on Oyo website but on 16th March the hotel declined to give me room coz they are saying they are not giving room at this price so we cancelled our booking on 16th March. And now they didn't get refund money back they only give ₹154 and ₹948 the other amount is not given by them they used to say we credited in your account but it is not credited in account or any kind of general msg from Oyo for initiating...

I had booked a oyo room using there helpdesk and paid the price upfront. After arriving at the hotel, I was informed that due to technical issue they are not able to check in. So unless this issue is resolved they will not allow us to stay unless I do an offline booking. I had to cancel the oyo booking and initiated refund for canceling on the same day. (Ticket ID:[protected] | Ticket Type: SIG Escalations | Resource Type: Booking | Resource...

I have connected several times with Oyo customer care related to the refund of my two bookings, which was cancelled by there customer service due to their lacking of providing required room. But I have not received my money yet....

I paid 604 rupees to book a room with booking id W8LA7648. They asked me to pay rupees 746 extra over the already paid amount to check-in....

Charged 1050 extra amount told me that they will give refund my amounts within 24 hrs still didn't received any help from oyo this is the issue they do all the time with all customers....

I booked a room in hotel oyo flagship 807771 midnight inn on 30th April through oyo app. My booking ID is O33Z6092. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 1076₹ apart from 424₹ which I paid while booking, so total...

I booked a room in oyo 807771 hotel midnight inn on 30th April through oyo app. I paid booking amount through app but when I reached hotel, they told me that booking is invalid and if I want to checkin I will have to pay extra tariff charges which is not mentioned anywhere in the oyo. As I had no other option, I had to pay extra charges i.e. 1076₹ apart from 424₹ which I paid while booking, so total bill was summed up to 1500. When I...

I booked oyo room in Collection O Hotel Green City on 30th April through oyo app. My booking ID is K8OZ4688. But after reaching hotel for checkin, they told me that they no longer have tieup with oyo so they can't provide me room. I contacted oyo customer care service and your executive told me that you will get refund of your booking and he is providing me booking at another hotel so I followed his instructions and he made booking for me...

Hi,
I had made a booking for staying at Collection O Tierra Woods, HBR Layout, Bangalore-560043 between April 19-20 and made payment through Google Pay for Rs 845 (Booking ID: TYVN6415).
But once I reached the hotel, I got asked to pay extra amount of Rs 800 (because my booking amount of Rs 845 didn't match the usual one day hotel tariff which they were charging usually). Only after paying extra amount was I allowed check-in...

To summarize the issue, this has reference to Booking Id: T9TA9571. I made a hotel booking through Oyo Rooms upon making full payment. However, on the day of the stay ( 16th Mar, 2023), the booked hotel denied service citing it's overoccupancy. Thereafter, immediately I raised the ticket at Oyo customer support to refund the booking amount. Following my first refund request, I have already made umpteen reminders to the Oyo team through mail...

To summarize the issue, this has reference to Booking Id: T9TA9571. I made a hotel booking through Oyo Rooms upon making full payment. However, on the day of the stay ( 16th Mar, 2023), the booked hotel denied service citing it's overoccupancy. Thereafter, immediately I raised the ticket at Oyo customer support to refund the booking amount. Following my first refund request, I have already made umpteen reminders to the Oyo team through mail...

Dear sir

i have book room for 2 days with amount of 1053 from 27 april to 29 april with booking id ID: U8U03896 at hotel sky view in surat. at time of check hotel manager denied me for check in and not allow me i have given complain to hotel with Ticket ID: [protected] for refund after 2 days today on 29th april they not give me refund and also don"t given me any other property and told me that they investigate issues and hotel...

A late model gold colored pickup truck with a decal on the back believed to be owned by a young male employee is coming going and going with a unreasonable amount of extreme bass pumping out of the vehicle making resting difficult, please ask them to refrain from having it on or turn it down to a more reasonable level when coming and going thank you....

I booked a hotel through OYOROOMS for 3 days dated 12th, 13th and 14th April 2023 and for that I made payment through ICICI credit card of Rs 2588 with reference number [protected] on 9.04.2023 with Booking ID -L4PH3605.

Because the rooms were dirty, I asked hotel to cancel the booking. The hotel cancelled the booking on 12.04.2023 and drop mail to me by [protected]@oyorooms.com and said that money will be reversed in within 7-14...

I booked my hotel from OYO Rooms for April 28 2023 but i cancelled that on 24th April 2023. The app shows that they have initiated a refund but it is not reflecting on my account. I tried to call OYO a lot of time but they didn't tried to resolve my issue. Everytime they are transferring my call to an automated call or they are just putting me on hold.
My Booking ID is SJD64137....

Another Fraud experienced with Oyo Rooms. We made advance payment as requested by support executive over call to confirm our booking. On arrival hotel denied to provide us rooms stating no rooms available. Received email from OYO stating we didn't show up. Please refer to the attached pdf.
As per email received on 4thSep, after deducting the cancellation charges of ₹1078, refund amount calculated is ₹120. We haven't received...

I had cancelled a booking that I made via the Oyo app. The booking was cancelled well before the free cancellation period. I was supposed to recieve the refund 7-14 days after cancellation. Its been more than two weeks and I haven't recieved my refund. I have called and requested for the refund at the OYO customer care several times and they always either keep me on hold and then cut the call or tell me that it is still being processed. I...

Hi Team,

I booked a hotel in Pune thru oyo on 18th April and paid advance of rs 202.

When i went to the hotel, the hotel people send they are not supporting Oyo.

I called oyo many a times for refund, they say they are processing and end the call.

My booking ID was 02MV1303.

Please do the needful.

Regards,
Santosh...

On 13/4/23 at 6:18 pm I booked 2 rooms for my family paying Rs 1041 wide booking ID IZLT8803 for one night. When we reached property around 11:30 pm the property manager refused our booking and demanded Rs 2000 for stay. I called OTO complaint number and argue for 1 hour and 30 minutes but were unable to resolve the issue, you can check with your recorded calls at your end. Finally I conclude that OYO has stated such type of cheating with...