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Parimatch India Complaints & Reviews

3.8
Last updated May 22, 2024
Complaints 1119
Resolved
849
Unresolved
270
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Parimatch India reviews & complaints page 35

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L
Lylarn
Jul 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

App Disappointment

I tried using Parimatch, but I was not satisfied with the quality of their mobile app. It often freezes and runs slowly, which prevents me from placing bets comfortably. I expected better performance from such a popular platform....
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VistayIN
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed withdrawal woes

I won a large amount of money on Parimatch and decided to withdraw it from my account. However, when trying to withdraw the funds, I encountered a long delay and difficulties in the verification process of my account....
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R
Ratitazz
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit dilemma

I had problems with depositing to my Parimatch account. I tried to deposit using my bank card, but the system kept rejecting my transaction. I contacted the support team, but they couldn't help me and advised me to use another deposit method....
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Xwone
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Chat Support

When I submitted a request via their online chat, only received an automated message that my request had been received. I waited several days for a response but never received any response. This is unacceptable for a company that claims to have a high level of customer service...
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S
Satyue
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Values on Parimatch

I have repeatedly encountered problems when placing bets on Parimatch. The odds they offer often change while placing a bet and it is very annoying. There have been several cases when I tried to place a bet at a certain odds but ended up with a different value....
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Camemeya
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Limited Sports Selection

When I went to their website, I expected to see a wide range of different sports, but instead a very limited selection was offered. It seems to me that a bookmaker should provide more betting options to satisfy different interests of customers....
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A
Atarden
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registration

I tried to register with Parimatch, but ran into huge problems. First I failed to create an account because the registration form didn't accept my email address. Then, when I was finally able to register, I had problems confirming my account. This became a real headache and I spent a lot of time trying to solve this problem....
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T
Tyxinderi
Jul 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed email responses

I send them questions and concerns to their email, but the responses come too slowly and some questions go unanswered altogether. All this makes me wait and nervous, which is very inconvenient when you want to quickly resolve your questions and continue playing....
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A
Ankit Sharma 143
Jul 24, 2023
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Amount not received even in 10days

I did a withdrawal of INR 200000 on 15th July but not yet received in my account.
In my betting ID it is showing that withdrawal is successful.
Please help me to get my amount.

I would be very thankful for this.
It is a matter of life and death for me as I have to pay it to someone....
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A
Ankit Sharma 143
Jul 24, 2023
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Withdrawal not received

I had done a withdrawal of INR 200000 from Parimatch-in.com on 15th july 2023 which they are showing successful.
But it has been 10 days and I have not received the amount yet. I have shared my bank statement with them too.
I wrote mail, had chat with them, but they are saying only one thing that have patience, you will get your amount soon.

Please help me to get my money back....
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Website:parimatch.in.com

[protected] is my user id
i requested 600 rs
request is succcessful from parimatch but i didnt get on my bank acc
swadei product sent me message that they trasnferred but i didint get money yet...
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I requested 600 rs but they ddidnt send money to my account instead they saying money is credited to my account such a fraud...
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4
4RUN ARUN
Jul 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restricted my account for using unavailable withdrawal method which they kept available

I tried to withdraw money using trc20 and it failed 2 times then they restricted my account now customer care not helping...
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S
Saurabh Kumar Lall
Jul 18, 2023
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Withdrawals are not credited in account

Parimatch is not providing withdrawals after bet wins.In their app it shows that withdrawal is successfully processed but even after10 days withdrawals are not credited in account.. they don't even reply back regarding the withdrawal in their support mails... totally Fraud company...i had my 2 withdrawals of Rs 8400 and Rs 54700
.

None of the withdrawals got credited in my account... please do something to get it credited...
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U
Usananee
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Opaque promotions

To be honest, it pisses me off quite a bit at Parimatch that information about current bonuses and promotions is not always available. I just crave to be up to date with all their new offers and get the most out of every promotion. It would be just great if they would make all this information clearer for all players....
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A
Arerial
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lackluster chat support

It's just a nightmare having to contact chat support at parimatch. Every time I need help urgently, they just ignore me or reply after years. It's so annoying when no one is appreciative....
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Z
Zolivingu
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interface Confusion

I honestly found the Parimatch India interface quite confusing, especially for those who are new to sports betting. I got a bit lost trying to find the right type of bet and place my bet on their website....
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A
Alilyeima
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improving Odds Competitiveness

I think some of the odds for sporting events on Parimatch were a bit lower than on competing platforms. I would be happy if they offered more competitive odds to attract more players....
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Periandus
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Concerns and Winnings on Parimatch

It took them a few days to process my withdrawal request and there were concerns about the reliability of this platform. Not the most pleasant impression of the process of receiving winnings and betting in general....
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U
Umabdonar
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfavorable Odds

The odds for some events on Parimatch were very low. I was confident in the team's success, but they offered such low odds that the bet was unnecessarily risky. Why don't they offer more attractive odds?...
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