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Parimatch India Complaints & Reviews

4.1
Updated: Feb 3, 2026
Complaints 1806
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1457
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349
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Parimatch India reviews & complaints page 37

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B
BlazeBard
May 11, 2024
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Parimatch, I still haven't received my money to my account. Even if the amount is not very large, I don't want to risk losing money because of some problems with the transfer. I ask you to return my money to me, as several days have already passed, and this situation is extremely unacceptable. I expect prompt resolution of this problem. I hope for understanding from your side.
May 15, 2024
Complaint marked as Resolved 
I described the situation in detail in the support chat and provided all the necessary information. They assured me that they would investigate and solve the problem. And lo and behold, within a day, my money was returned to my account. I can recommend you to contact support chat for faster resolution of your problem.
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    LunaLabyrinth
    May 11, 2024
    May 15, 2024
    This thread was updated on May 15, 2024
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    Despite regular updates to the app, the money has not appeared in my account for four days. Please postpone sending funds to my account to avoid a long wait. I hope that the problem will be resolved soon and my money will appear on my account.
    May 15, 2024
    Complaint marked as Resolved 
    Great that everything was solved without any problems! Now that the funds have apeared on the account you can safely proceed to new bets and enjoy the gaming process
    May 15, 2024
    Updated by LunaLabyrinth
    Great that everything was solved without any problems! Now that the funds have appeared on the account, you can safely proceed to new bets and enjoy the gaming process.
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      EchoEnigma
      Apr 29, 2024
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      I need to withdraw some of my funds from Parimatch, but I can't get a response from their technical support. I've tried contacting them several times through different channels, but I keep receiving the same answer: "Please wait due to technical issues." It's been a week already, and the money still hasn't appeared on my card. I just need to get back all my funds.
      Apr 30, 2024
      Complaint marked as Resolved 
      So, I decided to try my hand in the cryptocurrency sphere. Many of my friends are actively involved in trading. The transfer indeed took about 15 minutes, but it all went smoothly. Now, I've decided to try myself in crypto trading as well.
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        CreativeMind_77
        Apr 28, 2024
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        I wanted to register with Parimatch and make my first deposit, but before registering I just wanted to read the company's licenses. I contacted support for this question, but I was insulted and told that all the licenses are on the site and that I did not look for them there properly. This outrageous behavior of casino representatives scares away players who are ready to give their last money for the received excitement. Think about your behavior and fire employees who do not know what polite behavior is.
        Apr 29, 2024
        Complaint marked as Resolved 
        After an unpleasant experience with customer support, I contacted the company's complaints and suggestions service. Surprisingly, my complaint was taken into serious consideration, and in the end, Parimatch representatives apologized for the employee, a boor, and provided all the necessary information about licenses without too many questions.
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          MusicLover23
          Apr 28, 2024
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          I really loved playing the game Wicked Dice from the provider Skywind. I always made bets according to my own strategy and that was the reason why I was making a good amount of money every month. But yesterday this game disappeared from the PM site catalog. I spent a lot of time to find it, but all in vain. What reason do you have to remove one of the most popular games? Did you do it on purpose because I won large sums in this game? I have no other explanation and I am completely disappointed in Parimatch!
          Apr 29, 2024
          Complaint marked as Resolved 
          Looks like the game was temporarily removed due to technical problems. After a short time it appeared again in the list of available. But I don't care anymore, I found some better ones and will continue to have fun.
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            Pixe1
            Apr 28, 2024
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            I would like to leave my feedback regarding the Parimatch iPhone app. I really don't like the fact that this app is not comparable in convenience to the PC site. Too many bugs, too few games (unlike the website), too slow to open games. The app looks very imperfect, like it was developed by students. Too surprised to see such an app from such a famous world class casino.
            Apr 29, 2024
            Complaint marked as Resolved 
            To be honest, my first impression of the Parimatch app was not the best. After contacting the support team and discussing the problems in detail, they provided me with special instructions on how to optimize the app for my device. Now games load faster, errors are minimized, and I feel much more confident when using the app.
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              Dynasty
              Apr 28, 2024
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              My Parimatch website has stopped opening. What can it be connected with? I just wanted to fund my account and place bets on some sporting events on basketball, but if the site does not open, how can I do it?
              Apr 29, 2024
              Complaint marked as Resolved 
              Changed the DNS address on my device. My ISP maintains a backup DNS, and that turned out to be the key to resolving the issue. So if you're having trouble accessing the site, try different options! VPN didn't work for me.
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                D
                Destruction
                Apr 28, 2024
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                Someone accessed my account .I had 25, 000 Indian rupees in my account which I deposited less than a month ago. After that I have never placed a bet or logged into my profile. What was my surprise when I logged into my gaming account but saw only Rs. 1750 in my balance! Recently, I was entering my account password on some site similar to Parimatch casino site. I thought it was another site that belongs to this casino. It was after this incident that funds disappeared from my balance. I want to be refunded all my money that someone spent on losing bets!
                Apr 29, 2024
                Complaint marked as Resolved 
                Everything has finally been resolved! After a lot of communication with the support team and providing all the necessary data, I managed to prove that my account was compromised due to insecure password entry on a fake website. I received a promise to return all the lost money, and this morning it has already appeared on my balance.
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                  AstroAdventurer
                  Apr 27, 2024
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                  Hi. I am unable to recover my account password. Every time I enter my username, I get an error about user with that name not found. I wanted to place some bets, but I can't do that without accessing my account. I'm sure I'm entering the correct username, but I'm still getting the error. I want someone from tech support to contact me and help me regain access to my account. Please do so immediately.
                  Apr 29, 2024
                  Complaint marked as Resolved 
                  I am happy to report that the password recovery problem has been resolved. It turned out that I had made a typo when entering the username. Thank you for your prompt support!
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                    NebulaNomad9
                    Apr 27, 2024
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                    My deposit of 15, 000 Indian rupees was frozen for the reason that I did not pass verification. I repeat once again: I am not going to provide my documents to third parties as I do not trust Parimatch. I want my money to be returned to me along with my winnings and I will never continue cooperation with this company again. I believe that verification is not mandatory for players, so I demand that I get all my money back!
                    Apr 29, 2024
                    Complaint marked as Resolved 
                    All right, I've been verified. I didn't want to lose my money. In the end I am ready to share the good news - my problem with frozen deposit in Parimatch has been solved! After successful verification of my account, I got access to my funds. Thanks to this experience, I realized the importance of verification for the security of my account and I can enjoy the game in peace.
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                      BioHazardWanderer
                      Apr 27, 2024
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                      I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!
                      Apr 29, 2024
                      Complaint marked as Resolved 
                      Back to playing on Parimatch after a short break due to account blocking. I am happy to report that the problem was solved thanks to my persistence and the help of Parimatch representatives.
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                        RogueZephyr91
                        Apr 27, 2024
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                        I often play a game called Double Digger. I usually win about 6 out of 10 bets. But lately something has happened to this game. I now win only 1 or 2 times out of 10. For this reason, I have lost more than 5000 rupees! While I used to be able to win quite well, now the game is just taking all my money from me. I'm even afraid to imagine what the winning odds are in other games. Patrimatch is not the same anymore, I suspect they influence the course of many games!
                        Apr 29, 2024
                        Complaint marked as Resolved 
                        I started winning in Double Digger again! I often lost because of changes in the algorithm of the game, now I changed strategies and everything is working out, I'm back in the plus.
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                          ZenithJesterK
                          Apr 27, 2024
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                          Resolved

                          Today I tried to deposit Rs. 25, 000 to my game account. I used RuPay for this purpose. What was my surprise when after successful recharge I saw on my balance...0 rupees! I refreshed the page but the balance did not change. I did this transaction exactly 8 hours ago, but the money still hasn't been credited. I am starting to worry about my money, as the recharge amount is not a small amount and I have to be nervous. I contacted technical support via the email listed on the website, but I haven't heard back from them. I feel as if no one works in this casino and the money just goes to scammers. I will be contacting law enforcement if my money is not credited today!
                          Apr 29, 2024
                          Complaint marked as Resolved 
                          Got a reply from technical support. My 25, 000 rupees finally returned to my gaming account. I still don't know what the problem was.
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                            rockybhai555557741
                            Apr 27, 2024
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                            Sir i made a withdraw of 3960rs in parimatch, still i didn't receive the amount to my account but in the withdrawl section it is showing withdrawl is approved. when i tried to complaint against to the customer care no one respnded properly
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                              EternalEmberwitch
                              Apr 26, 2024
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                              I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account.
                              Apr 28, 2024
                              Complaint marked as Resolved 
                              The problem with payment methods on Parimatch turned out to be easily solved! Just a small technical update, and now all transactions run smoothly and quickly.
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                                FrostbiteFury
                                Apr 26, 2024
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                                Resolved

                                I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players. Otherwise, I expect players like me to simply leave this casino and look for better options.
                                Apr 28, 2024
                                Complaint marked as Resolved 
                                After I left my feedback, the company contacted me and provided me with an explanation of the issue. It turned out that the problem was related to technical aspects, which were promptly fixed. Now I can enjoy the Parimatch service again.
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                                  CrystalWaves
                                  Apr 26, 2024
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                                  I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?
                                  Apr 28, 2024
                                  Complaint marked as Resolved 
                                  My problem was successfully resolved. After my appeal, my account was restored and I have access to my funds again. I now intend to continue using your platform and betting.
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                                    EnchantedExplorer
                                    Apr 26, 2024
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                                    For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated.
                                    Apr 28, 2024
                                    Complaint marked as Resolved 
                                    I uploaded a picture of my driver's license, and my profile ended up with a "Verified" status. It turned out that the problem was that the passport photo of my face was fuzzy because it was scuffed. That's why my account couldn't be verified.
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                                      ShadowSculptor
                                      Apr 26, 2024
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                                      I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation.
                                      Apr 28, 2024
                                      Complaint marked as Resolved 
                                      I received a message from a Parimatch support employee who explained that I had actually registered with them a long time ago. It was probably so long ago that I had already forgotten about it. I was helped to regain access to my old account so that I wouldn't have to create a new one.
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                                        PheonixRisingZ
                                        Apr 26, 2024
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                                        I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company.
                                        Apr 28, 2024
                                        Complaint marked as Resolved 
                                        I found in the rules of the site that in order to avoid delays with withdrawals, it is recommended to go through the verification procedure immediately after registering an account on Parimatch.
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