Parimatch India Complaints & Reviews

After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account.

Apr 28, 2024

Complaint marked as Resolved

After I contacted the support team and provided them with all the necessary information, my money was returned to my account as soon as possible. Very glad that the service took such a responsible attitude to my situation.

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Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app.

Apr 28, 2024

Complaint marked as Resolved

After a long search I finally found a solution to my problems with Parimatch. I simply updated the application to the latest version and all the problems disappeared. Sometimes simple solutions turn out to be the most effective.

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Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long.

Apr 28, 2024

Complaint marked as Resolved

They wrote to me in a private message. The money was transferred to my deposit and now I can continue to use the service without any delays. I am very grateful for the prompt solution!

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Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers.

Apr 28, 2024

Complaint marked as Resolved

Contacted the support team, they promptly figured it out and updated the catalog of games in the PM app. Now all games are available both on the website and in the mobile app. I am very glad that everything was resolved so quickly!

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I wanted to withdraw some of my money from Parimatch. I wrote to technical support several times, but there is still no answer from them.
I used all the existing options to contact them, but they answer the same thing - """"Wait a little longer, we have technical problems"""". It's been a week and still no money on my bank card. I just want to take all my money.

Jul 24, 2024

Complaint marked as Resolved

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On the Parimatch India website, it is often difficult to find the right activities due to the numerous sections and categories. I would appreciate it if the site navigation was more intuitive. It is now very difficult to find the right match or game from a particular provider. All this affects negatively my desire to play at this casino. I wait and believe that the catalog of games and sporting events will become at least a little more convenient than it is now.

Apr 26, 2024

Complaint marked as Resolved

Eventually figured it out, of course. But that doesn't mean that the navigation is perfect. Still, sometimes it is possible to make it easier for people to find the games they need faster.

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Disappointment due to technical failures in an app or on a website has become more relevant than ever. It's especially worrying when a failure occurs at the most inopportune moment, for example, when trying to place a bet on a sporting event that you are very confident in and that could bring a big win. Do something about it already, Parimatch!

Apr 26, 2024

Complaint marked as Resolved

Parimatch has finally fixed its technical glitches! It was so frustrating when I was trying to place a bet before an important match and the app would just freeze. But now everything works as it should and I can enjoy the game without stress.

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I often encounter difficulties with Parimatch support service. Some of my questions and problems remain unanswered when contacting the support team via email, and I have to wait too long for help. This is an abnormal attitude to users. Is it so difficult for you to hire more support staff so that players' answers do not go unanswered?

Apr 26, 2024

Complaint marked as Resolved

Come on Parimatch, you need to work on your service a bit. I thought email was such an easy way to ask for help. I realize you're busy, but still. Helpful, thank you of course, but I just want it to be quicker.

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I have experienced delays in depositing funds on a number of occasions and it is really frustrating. There is an urgent need to resolve the problems associated with financial transactions. My confidence that the money will eventually be credited to my account is slowly waning. It is very unclear to me what is preventing Parimarch from establishing its relationship with its financial partners so that I can receive the amount of my winnings to my bank card as quickly as before.

Apr 26, 2024

Complaint marked as Resolved

I can't believe it took me so long to deal with this problem. Sent a request to support and waited for a response. In the end, everything was sorted out and I got my money.

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It is becoming more and more difficult to place bets on Parimatch in India every time, especially with the constant technical glitches when trying to withdraw funds. I have already started getting used to these conditions. I am faced with delays and lack of feedback from the support team every time I try to withdraw funds. Of course, there is a positive point in the fact that in the end the money is either received in a few days or returned to the account, but the situation is still far from ideal. I remember the times when Parimtach functioned much better than it does now.

Apr 26, 2024

Complaint marked as Resolved

After sending my complaint, I regularly checked my email and my personal cabinet for a response from Parimatch. A few days later I received a letter apologizing for the inconvenience and promising to rectify the situation. They also offered me compensation for the delayed withdrawal. It was very pleasant from their side.

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My account has been blocked due to fraudulent activity. What fraudulent actions? All I did was to use the functionality of the service: depositing, betting on sports, withdrawing funds. You have no evidence that I am a fraudster and violate the rules of the gaming platform.

Apr 26, 2024

Complaint marked as Resolved

Why was I blocked? I wrote to support, but there was no answer. Then I decided to try other channels. I found them on social networks and wrote to them. They didn't answer right away, but they helped. Thank you very much.

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I've tried to deposit money using PhonePe payment system, but it's not working for me. I can't understand what this is related to and I'm trying to figure it out. Did Parimatch stop supporting deposits using this payment system?

Apr 26, 2024

Complaint marked as Resolved

I had to consult my friends and one of them shared his experience. It turns out that I needed to update the app to the latest version. I did that and, to my relief, I was able to successfully deposit money to Parimatch. Now I am ready to continue my gaming activity and bet, bet, bet.

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I have been betting on soccer for a long time. But today I try to log in to my profile and I see a message that my account is blocked. The reason for the blocking is that I have multiple accounts. This is simply impossible, because I have only one main account, which I use and from which I bet all the time. I do not have and have never had any other accounts. I ask the Parimatch support team to look into this situation and punish all those involved in this blocking.

Apr 26, 2024

Complaint marked as Resolved

This is so weird! It never occurred to me to have multiple accounts. I'm waiting for support to sort it out, they said they would help.

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I was alarmed by the unexpected blocking of my account and it really shocked me. I am extremely disappointed that the support team is not responding to my requests, as it is extremely important for me to urgently regain access to my account and get my funds back. I feel completely at a loss as to how to proceed in this situation. I am very happy to be left alone with my problem.

Apr 24, 2024

Complaint marked as Resolved

I started actively searching for information and communicating with other users who had encountered a similar problem. Eventually, after some experimentation and patience, I found a way to restore access to my account. Support responded, but everything is already working.

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In the past, everything functioned flawlessly and in a timely manner, without any delays. However, now even the deposit and withdrawal processes are delayed for a long time. I would like to find out the reasons behind this change in processing speed. It is important to understand the source of this problem and what the Parimatch team is doing to solve it as soon as possible

Apr 26, 2024

Complaint marked as Resolved

It seems to be an old problem and many bookmakers, and I was bypassed by a miracle. I'll be patient for now, it's not that bad.

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Player ID[protected]
Diposited Ammount -30000
Diposited date[protected]
Respected sir i had diposited Ammount Rs/-30, 000 which was debited from my bank account but not reflected in Parimatch wallet.I contacted to parimatch support via mail.They told my my money refunded to my bank account till 24/04/2024.But still now they don't refund my money.I request u kindly look into this matter and help me to refund my money back.

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Hi. My name is Gopal and this was my first deposit. I tried to deposit 7000 Indian rupees in my balance and the payment was successful. But still the money was not showing in my account balance. I don't know what can be the reason behind this and I request help from PM staff to help me to get my money credited to my gaming account.

Apr 26, 2024

Complaint marked as Resolved

The money came back. Support said that this could happen. Advised to split the withdrawal into several parts. The first part went through, on the second I decided to play.

Apr 23, 2024

Updated by Lakshmi8894 my name is Gopal

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This is my first withdrawal and I was immediately asked for a photo of my documents. Reliable site? I do not like such a requirement that Parimatch casino makes for me. I am a free person and I do not want my data to fall into the wrong hands. Besides that, I believe that the Indian government will be able to track all my activities in this casino and I don't like that at all.

Apr 26, 2024

Complaint marked as Resolved

Talked to a friend. Said it was fine, he was going through confirmation. I also decided, everything worked out quickly enough. Already made a few bets, withdrew once.

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I have constant problems with Parimatch tech support. My deposit has not been credited to my balance for several days now, and none of the casino staff even contact me. I wrote them a question, but there is no answer. I am very dissatisfied with this attitude to players. I believe that a casino should work for the players and not the other way around. I urgently need my money so that I can bet on a sporting event that I have been waiting for so long!

Apr 26, 2024

Complaint marked as Resolved

I tried to write off the whole amount from the card without taking into account the commission. I had to write to the bank why I didn't have a message that I exceeded the transfer amount. Parimatch employee told me where to look.

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I recently placed a bet at Parimatch, won a good amount of money, but when I decided to withdraw the money, I encountered a delay. The money never arrived to my account on time, I had to contact customer support to sort it out. Customer support told me that I have to pass some kind of verification to be able to successfully withdraw my money. But I don't want to go through any verification, I'm not sure I need it at all.

Apr 24, 2024

Complaint marked as Resolved

In the end, the verification was successful and I was able to withdraw my winnings without any problems. It seems to be obligatory to do it and only once, which is good.

Parimatch India Complaints & Reviews

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Parimatch India reviews & complaints page 38

Loss of funds after app update

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Simplifying the Parimatch app interface for better user experience

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Issues with withrawal processing

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Differences in game catalog between the Parimatch app and website

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I just want to take all my money

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Website navigation

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Disappointment due to technical failures

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Issues with Parimatch support service

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Issues with delays in depositing funds

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Challenges in placing bets and withdrawing

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Fraud acc

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issues with deposits via phonepe payment system

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Ban for duplicate accounts!

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Unexpected account block

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Delays in processing transactions

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deposited amount not reflected in parimatch wallet

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Gopal's quest for missing funds at Parimatch

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This is my first withdrawal...

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problems with parimatch technical support

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Navigating withdrawal delays

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