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Parimatch India Complaints & Reviews

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Updated: Mar 20, 2026

Complaints 1811

Resolved

1458

Unresolved

353

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Parimatch India reviews & complaints page 38

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I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players. Otherwise, I expect players like me to simply leave this casino and look for better options.

Apr 28, 2024

Complaint marked as Resolved

After I left my feedback, the company contacted me and provided me with an explanation of the issue. It turned out that the problem was related to technical aspects, which were promptly fixed. Now I can enjoy the Parimatch service again.

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I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?

Apr 28, 2024

Complaint marked as Resolved

My problem was successfully resolved. After my appeal, my account was restored and I have access to my funds again. I now intend to continue using your platform and betting.

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For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated.

Apr 28, 2024

Complaint marked as Resolved

I uploaded a picture of my driver's license, and my profile ended up with a "Verified" status. It turned out that the problem was that the passport photo of my face was fuzzy because it was scuffed. That's why my account couldn't be verified.

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I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation.

Apr 28, 2024

Complaint marked as Resolved

I received a message from a Parimatch support employee who explained that I had actually registered with them a long time ago. It was probably so long ago that I had already forgotten about it. I was helped to regain access to my old account so that I wouldn't have to create a new one.

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I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company.

Apr 28, 2024

Complaint marked as Resolved

I found in the rules of the site that in order to avoid delays with withdrawals, it is recommended to go through the verification procedure immediately after registering an account on Parimatch.

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After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account.

Apr 28, 2024

Complaint marked as Resolved

After I contacted the support team and provided them with all the necessary information, my money was returned to my account as soon as possible. Very glad that the service took such a responsible attitude to my situation.

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Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app.

Apr 28, 2024

Complaint marked as Resolved

After a long search I finally found a solution to my problems with Parimatch. I simply updated the application to the latest version and all the problems disappeared. Sometimes simple solutions turn out to be the most effective.

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Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long.

Apr 28, 2024

Complaint marked as Resolved

They wrote to me in a private message. The money was transferred to my deposit and now I can continue to use the service without any delays. I am very grateful for the prompt solution!

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Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers.

Apr 28, 2024

Complaint marked as Resolved

Contacted the support team, they promptly figured it out and updated the catalog of games in the PM app. Now all games are available both on the website and in the mobile app. I am very glad that everything was resolved so quickly!

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I wanted to withdraw some of my money from Parimatch. I wrote to technical support several times, but there is still no answer from them.
I used all the existing options to contact them, but they answer the same thing - """"Wait a little longer, we have technical problems"""". It's been a week and still no money on my bank card. I just want to take all my money.

Jul 24, 2024

Complaint marked as Resolved

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On the Parimatch India website, it is often difficult to find the right activities due to the numerous sections and categories. I would appreciate it if the site navigation was more intuitive. It is now very difficult to find the right match or game from a particular provider. All this affects negatively my desire to play at this casino. I wait and believe that the catalog of games and sporting events will become at least a little more convenient than it is now.

Apr 26, 2024

Complaint marked as Resolved

Eventually figured it out, of course. But that doesn't mean that the navigation is perfect. Still, sometimes it is possible to make it easier for people to find the games they need faster.

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Disappointment due to technical failures in an app or on a website has become more relevant than ever. It's especially worrying when a failure occurs at the most inopportune moment, for example, when trying to place a bet on a sporting event that you are very confident in and that could bring a big win. Do something about it already, Parimatch!

Apr 26, 2024

Complaint marked as Resolved

Parimatch has finally fixed its technical glitches! It was so frustrating when I was trying to place a bet before an important match and the app would just freeze. But now everything works as it should and I can enjoy the game without stress.

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I often encounter difficulties with Parimatch support service. Some of my questions and problems remain unanswered when contacting the support team via email, and I have to wait too long for help. This is an abnormal attitude to users. Is it so difficult for you to hire more support staff so that players' answers do not go unanswered?

Apr 26, 2024

Complaint marked as Resolved

Come on Parimatch, you need to work on your service a bit. I thought email was such an easy way to ask for help. I realize you're busy, but still. Helpful, thank you of course, but I just want it to be quicker.

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I have experienced delays in depositing funds on a number of occasions and it is really frustrating. There is an urgent need to resolve the problems associated with financial transactions. My confidence that the money will eventually be credited to my account is slowly waning. It is very unclear to me what is preventing Parimarch from establishing its relationship with its financial partners so that I can receive the amount of my winnings to my bank card as quickly as before.

Apr 26, 2024

Complaint marked as Resolved

I can't believe it took me so long to deal with this problem. Sent a request to support and waited for a response. In the end, everything was sorted out and I got my money.

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It is becoming more and more difficult to place bets on Parimatch in India every time, especially with the constant technical glitches when trying to withdraw funds. I have already started getting used to these conditions. I am faced with delays and lack of feedback from the support team every time I try to withdraw funds. Of course, there is a positive point in the fact that in the end the money is either received in a few days or returned to the account, but the situation is still far from ideal. I remember the times when Parimtach functioned much better than it does now.

Apr 26, 2024

Complaint marked as Resolved

After sending my complaint, I regularly checked my email and my personal cabinet for a response from Parimatch. A few days later I received a letter apologizing for the inconvenience and promising to rectify the situation. They also offered me compensation for the delayed withdrawal. It was very pleasant from their side.

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My account has been blocked due to fraudulent activity. What fraudulent actions? All I did was to use the functionality of the service: depositing, betting on sports, withdrawing funds. You have no evidence that I am a fraudster and violate the rules of the gaming platform.

Apr 26, 2024

Complaint marked as Resolved

Why was I blocked? I wrote to support, but there was no answer. Then I decided to try other channels. I found them on social networks and wrote to them. They didn't answer right away, but they helped. Thank you very much.

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I've tried to deposit money using PhonePe payment system, but it's not working for me. I can't understand what this is related to and I'm trying to figure it out. Did Parimatch stop supporting deposits using this payment system?

Apr 26, 2024

Complaint marked as Resolved

I had to consult my friends and one of them shared his experience. It turns out that I needed to update the app to the latest version. I did that and, to my relief, I was able to successfully deposit money to Parimatch. Now I am ready to continue my gaming activity and bet, bet, bet.

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I have been betting on soccer for a long time. But today I try to log in to my profile and I see a message that my account is blocked. The reason for the blocking is that I have multiple accounts. This is simply impossible, because I have only one main account, which I use and from which I bet all the time. I do not have and have never had any other accounts. I ask the Parimatch support team to look into this situation and punish all those involved in this blocking.

Apr 26, 2024

Complaint marked as Resolved

This is so weird! It never occurred to me to have multiple accounts. I'm waiting for support to sort it out, they said they would help.

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I was alarmed by the unexpected blocking of my account and it really shocked me. I am extremely disappointed that the support team is not responding to my requests, as it is extremely important for me to urgently regain access to my account and get my funds back. I feel completely at a loss as to how to proceed in this situation. I am very happy to be left alone with my problem.

Apr 24, 2024

Complaint marked as Resolved

I started actively searching for information and communicating with other users who had encountered a similar problem. Eventually, after some experimentation and patience, I found a way to restore access to my account. Support responded, but everything is already working.

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In the past, everything functioned flawlessly and in a timely manner, without any delays. However, now even the deposit and withdrawal processes are delayed for a long time. I would like to find out the reasons behind this change in processing speed. It is important to understand the source of this problem and what the Parimatch team is doing to solve it as soon as possible

Apr 26, 2024

Complaint marked as Resolved

It seems to be an old problem and many bookmakers, and I was bypassed by a miracle. I'll be patient for now, it's not that bad.

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