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Parimatch India Complaints & Reviews

4.1
Updated: Feb 26, 2025
Complaints 1680
Resolved
1376
Unresolved
304
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Parimatch India reviews & complaints page 31

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D
Dynasty
Apr 28, 2024
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Website Woes

My Parimatch website has stopped opening. What can it be connected with? I just wanted to fund my account and place bets on some sporting events on basketball, but if the site does not open, how can I do it?...
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Destruction
Apr 28, 2024
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Account Breach

Someone accessed my account .I had 25, 000 Indian rupees in my account which I deposited less than a month ago. After that I have never placed a bet or logged into my profile. What was my surprise when I logged into my gaming account but saw only Rs. 1750 in my balance! Recently, I was entering my account password on some site similar to Parimatch casino site. I thought it was another site that belongs to this casino. It was after this incident...
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AstroAdventurer
Apr 27, 2024
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Hi. I am unable to recover my account password. Every time I enter my username, I get an error about user with that name not found. I wanted to place some bets, but I can't do that without accessing my account. I'm sure I'm entering the correct username, but I'm still getting the error. I want someone from tech support to contact me and help me regain access to my account. Please do so immediately.
Apr 29, 2024
Complaint marked as Resolved 
I am happy to report that the password recovery problem has been resolved. It turned out that I had made a typo when entering the username. Thank you for your prompt support!
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    NebulaNomad9
    Apr 27, 2024
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    My deposit of 15, 000 Indian rupees was frozen for the reason that I did not pass verification. I repeat once again: I am not going to provide my documents to third parties as I do not trust Parimatch. I want my money to be returned to me along with my winnings and I will never continue cooperation with this company again. I believe that verification is not mandatory for players, so I demand that I get all my money back!
    Apr 29, 2024
    Complaint marked as Resolved 
    All right, I've been verified. I didn't want to lose my money. In the end I am ready to share the good news - my problem with frozen deposit in Parimatch has been solved! After successful verification of my account, I got access to my funds. Thanks to this experience, I realized the importance of verification for the security of my account and I can enjoy the game in peace.
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      BioHazardWanderer
      Apr 27, 2024
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      Locked Out

      I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!...
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      RogueZephyr91
      Apr 27, 2024
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      I often play a game called Double Digger. I usually win about 6 out of 10 bets. But lately something has happened to this game. I now win only 1 or 2 times out of 10. For this reason, I have lost more than 5000 rupees! While I used to be able to win quite well, now the game is just taking all my money from me. I'm even afraid to imagine what the winning odds are in other games. Patrimatch is not the same anymore, I suspect they influence the course of many games!
      Apr 29, 2024
      Complaint marked as Resolved 
      I started winning in Double Digger again! I often lost because of changes in the algorithm of the game, now I changed strategies and everything is working out, I'm back in the plus.
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        ZenithJesterK
        Apr 27, 2024
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        Resolved

        Today I tried to deposit Rs. 25, 000 to my game account. I used RuPay for this purpose. What was my surprise when after successful recharge I saw on my balance...0 rupees! I refreshed the page but the balance did not change. I did this transaction exactly 8 hours ago, but the money still hasn't been credited. I am starting to worry about my money, as the recharge amount is not a small amount and I have to be nervous. I contacted technical support via the email listed on the website, but I haven't heard back from them. I feel as if no one works in this casino and the money just goes to scammers. I will be contacting law enforcement if my money is not credited today!
        Apr 29, 2024
        Complaint marked as Resolved 
        Got a reply from technical support. My 25, 000 rupees finally returned to my gaming account. I still don't know what the problem was.
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          rockybhai555557741
          Apr 27, 2024
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          Sir i made a withdraw of 3960rs in parimatch, still i didn't receive the amount to my account but in the withdrawl section it is showing withdrawl is approved. when i tried to complaint against to the customer care no one respnded properly
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            EternalEmberwitch
            Apr 26, 2024
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            Resolved

            Improving payment methods and processing time in Parimatch

            I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account....
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            FrostbiteFury
            Apr 26, 2024
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            disappointment with parimatch service delays

            I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players....
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            CrystalWaves
            Apr 26, 2024
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            Account deletion error despite exsting funds

            I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?...
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            EnchantedExplorer
            Apr 26, 2024
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            Verification process delays and frustrations

            For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated....
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            ShadowSculptor
            Apr 26, 2024
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            Duplicate Email Error

            I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation....
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            PheonixRisingZ
            Apr 26, 2024
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            Negative experience with card verification and login issues on Parimatch

            I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company....
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            BlazeVortex
            Apr 26, 2024
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            Loss of funds after app update

            After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account....
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            SereneShadow
            Apr 26, 2024
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            Simplifying the Parimatch app interface for better user experience

            Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app....
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            MysticJourney
            Apr 26, 2024
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            Resolved

            Issues with withrawal processing

            Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long....
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            PixelPioneer
            Apr 26, 2024
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            Differences in game catalog between the Parimatch app and website

            Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers....
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            Radheshyam Nori
            Apr 26, 2024
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            Resolved

            I wanted to withdraw some of my money from Parimatch. I wrote to technical support several times, but there is still no answer from them.
            I used all the existing options to contact them, but they answer the same thing - """"Wait a little longer, we have technical problems"""". It's been a week and still no money on my bank card. I just want to take all my money.
            Jul 24, 2024
            Complaint marked as Resolved 
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              LunaWanderer13
              Apr 25, 2024
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              Website navigation

              On the Parimatch India website, it is often difficult to find the right activities due to the numerous sections and categories. I would appreciate it if the site navigation was more intuitive. It is now very difficult to find the right match or game from a particular provider. All this affects negatively my desire to play at this casino. I wait and believe that the catalog of games and sporting events will become at least a little more convenient...
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