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Parimatch India Complaints & Reviews

pari-match.in

4.1

Updated: Nov 14, 2025

Complaints 1782

Resolved

1456

Unresolved

326

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Parimatch India reviews & complaints page 36

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I really loved playing the game Wicked Dice from the provider Skywind. I always made bets according to my own strategy and that was the reason why I was making a good amount of money every month. But yesterday this game disappeared from the PM site catalog. I spent a lot of time to find it, but all in vain. What reason do you have to remove one of the most popular games? Did you do it on purpose because I won large sums in this game? I have no other explanation and I am completely disappointed in Parimatch!

Apr 29, 2024

Complaint marked as Resolved

Looks like the game was temporarily removed due to technical problems. After a short time it appeared again in the list of available. But I don't care anymore, I found some better ones and will continue to have fun.

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I would like to leave my feedback regarding the Parimatch iPhone app. I really don't like the fact that this app is not comparable in convenience to the PC site. Too many bugs, too few games (unlike the website), too slow to open games. The app looks very imperfect, like it was developed by students. Too surprised to see such an app from such a famous world class casino.

Apr 29, 2024

Complaint marked as Resolved

To be honest, my first impression of the Parimatch app was not the best. After contacting the support team and discussing the problems in detail, they provided me with special instructions on how to optimize the app for my device. Now games load faster, errors are minimized, and I feel much more confident when using the app.

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My Parimatch website has stopped opening. What can it be connected with? I just wanted to fund my account and place bets on some sporting events on basketball, but if the site does not open, how can I do it?

Apr 29, 2024

Complaint marked as Resolved

Changed the DNS address on my device. My ISP maintains a backup DNS, and that turned out to be the key to resolving the issue. So if you're having trouble accessing the site, try different options! VPN didn't work for me.

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Someone accessed my account .I had 25, 000 Indian rupees in my account which I deposited less than a month ago. After that I have never placed a bet or logged into my profile. What was my surprise when I logged into my gaming account but saw only Rs. 1750 in my balance! Recently, I was entering my account password on some site similar to Parimatch casino site. I thought it was another site that belongs to this casino. It was after this incident that funds disappeared from my balance. I want to be refunded all my money that someone spent on losing bets!

Apr 29, 2024

Complaint marked as Resolved

Everything has finally been resolved! After a lot of communication with the support team and providing all the necessary data, I managed to prove that my account was compromised due to insecure password entry on a fake website. I received a promise to return all the lost money, and this morning it has already appeared on my balance.

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Hi. I am unable to recover my account password. Every time I enter my username, I get an error about user with that name not found. I wanted to place some bets, but I can't do that without accessing my account. I'm sure I'm entering the correct username, but I'm still getting the error. I want someone from tech support to contact me and help me regain access to my account. Please do so immediately.

Apr 29, 2024

Complaint marked as Resolved

I am happy to report that the password recovery problem has been resolved. It turned out that I had made a typo when entering the username. Thank you for your prompt support!

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My deposit of 15, 000 Indian rupees was frozen for the reason that I did not pass verification. I repeat once again: I am not going to provide my documents to third parties as I do not trust Parimatch. I want my money to be returned to me along with my winnings and I will never continue cooperation with this company again. I believe that verification is not mandatory for players, so I demand that I get all my money back!

Apr 29, 2024

Complaint marked as Resolved

All right, I've been verified. I didn't want to lose my money. In the end I am ready to share the good news - my problem with frozen deposit in Parimatch has been solved! After successful verification of my account, I got access to my funds. Thanks to this experience, I realized the importance of verification for the security of my account and I can enjoy the game in peace.

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I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!

Apr 29, 2024

Complaint marked as Resolved

Back to playing on Parimatch after a short break due to account blocking. I am happy to report that the problem was solved thanks to my persistence and the help of Parimatch representatives.

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I often play a game called Double Digger. I usually win about 6 out of 10 bets. But lately something has happened to this game. I now win only 1 or 2 times out of 10. For this reason, I have lost more than 5000 rupees! While I used to be able to win quite well, now the game is just taking all my money from me. I'm even afraid to imagine what the winning odds are in other games. Patrimatch is not the same anymore, I suspect they influence the course of many games!

Apr 29, 2024

Complaint marked as Resolved

I started winning in Double Digger again! I often lost because of changes in the algorithm of the game, now I changed strategies and everything is working out, I'm back in the plus.

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Today I tried to deposit Rs. 25, 000 to my game account. I used RuPay for this purpose. What was my surprise when after successful recharge I saw on my balance...0 rupees! I refreshed the page but the balance did not change. I did this transaction exactly 8 hours ago, but the money still hasn't been credited. I am starting to worry about my money, as the recharge amount is not a small amount and I have to be nervous. I contacted technical support via the email listed on the website, but I haven't heard back from them. I feel as if no one works in this casino and the money just goes to scammers. I will be contacting law enforcement if my money is not credited today!

Apr 29, 2024

Complaint marked as Resolved

Got a reply from technical support. My 25, 000 rupees finally returned to my gaming account. I still don't know what the problem was.

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Sir i made a withdraw of 3960rs in parimatch, still i didn't receive the amount to my account but in the withdrawl section it is showing withdrawl is approved. when i tried to complaint against to the customer care no one respnded properly

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I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account.

Apr 28, 2024

Complaint marked as Resolved

The problem with payment methods on Parimatch turned out to be easily solved! Just a small technical update, and now all transactions run smoothly and quickly.

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I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players. Otherwise, I expect players like me to simply leave this casino and look for better options.

Apr 28, 2024

Complaint marked as Resolved

After I left my feedback, the company contacted me and provided me with an explanation of the issue. It turned out that the problem was related to technical aspects, which were promptly fixed. Now I can enjoy the Parimatch service again.

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I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?

Apr 28, 2024

Complaint marked as Resolved

My problem was successfully resolved. After my appeal, my account was restored and I have access to my funds again. I now intend to continue using your platform and betting.

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For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated.

Apr 28, 2024

Complaint marked as Resolved

I uploaded a picture of my driver's license, and my profile ended up with a "Verified" status. It turned out that the problem was that the passport photo of my face was fuzzy because it was scuffed. That's why my account couldn't be verified.

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I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation.

Apr 28, 2024

Complaint marked as Resolved

I received a message from a Parimatch support employee who explained that I had actually registered with them a long time ago. It was probably so long ago that I had already forgotten about it. I was helped to regain access to my old account so that I wouldn't have to create a new one.

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I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company.

Apr 28, 2024

Complaint marked as Resolved

I found in the rules of the site that in order to avoid delays with withdrawals, it is recommended to go through the verification procedure immediately after registering an account on Parimatch.

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After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account.

Apr 28, 2024

Complaint marked as Resolved

After I contacted the support team and provided them with all the necessary information, my money was returned to my account as soon as possible. Very glad that the service took such a responsible attitude to my situation.

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Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app.

Apr 28, 2024

Complaint marked as Resolved

After a long search I finally found a solution to my problems with Parimatch. I simply updated the application to the latest version and all the problems disappeared. Sometimes simple solutions turn out to be the most effective.

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Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long.

Apr 28, 2024

Complaint marked as Resolved

They wrote to me in a private message. The money was transferred to my deposit and now I can continue to use the service without any delays. I am very grateful for the prompt solution!

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Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers.

Apr 28, 2024

Complaint marked as Resolved

Contacted the support team, they promptly figured it out and updated the catalog of games in the PM app. Now all games are available both on the website and in the mobile app. I am very glad that everything was resolved so quickly!

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