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Parimatch India Complaints & Reviews

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4.1

Updated: Nov 14, 2025

Complaints 1777

Resolved

1456

Unresolved

321

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Parimatch India reviews & complaints page 36

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My deposit of 15, 000 Indian rupees was frozen for the reason that I did not pass verification. I repeat once again: I am not going to provide my documents to third parties as I do not trust Parimatch. I want my money to be returned to me along with my winnings and I will never continue cooperation with this company again. I believe that verification is not mandatory for players, so I demand that I get all my money back!

Apr 29, 2024

Complaint marked as Resolved

All right, I've been verified. I didn't want to lose my money. In the end I am ready to share the good news - my problem with frozen deposit in Parimatch has been solved! After successful verification of my account, I got access to my funds. Thanks to this experience, I realized the importance of verification for the security of my account and I can enjoy the game in peace.

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I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!

Apr 29, 2024

Complaint marked as Resolved

Back to playing on Parimatch after a short break due to account blocking. I am happy to report that the problem was solved thanks to my persistence and the help of Parimatch representatives.

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I often play a game called Double Digger. I usually win about 6 out of 10 bets. But lately something has happened to this game. I now win only 1 or 2 times out of 10. For this reason, I have lost more than 5000 rupees! While I used to be able to win quite well, now the game is just taking all my money from me. I'm even afraid to imagine what the winning odds are in other games. Patrimatch is not the same anymore, I suspect they influence the course of many games!

Apr 29, 2024

Complaint marked as Resolved

I started winning in Double Digger again! I often lost because of changes in the algorithm of the game, now I changed strategies and everything is working out, I'm back in the plus.

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Today I tried to deposit Rs. 25, 000 to my game account. I used RuPay for this purpose. What was my surprise when after successful recharge I saw on my balance...0 rupees! I refreshed the page but the balance did not change. I did this transaction exactly 8 hours ago, but the money still hasn't been credited. I am starting to worry about my money, as the recharge amount is not a small amount and I have to be nervous. I contacted technical support via the email listed on the website, but I haven't heard back from them. I feel as if no one works in this casino and the money just goes to scammers. I will be contacting law enforcement if my money is not credited today!

Apr 29, 2024

Complaint marked as Resolved

Got a reply from technical support. My 25, 000 rupees finally returned to my gaming account. I still don't know what the problem was.

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Sir i made a withdraw of 3960rs in parimatch, still i didn't receive the amount to my account but in the withdrawl section it is showing withdrawl is approved. when i tried to complaint against to the customer care no one respnded properly

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I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account.

Apr 28, 2024

Complaint marked as Resolved

The problem with payment methods on Parimatch turned out to be easily solved! Just a small technical update, and now all transactions run smoothly and quickly.

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I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players. Otherwise, I expect players like me to simply leave this casino and look for better options.

Apr 28, 2024

Complaint marked as Resolved

After I left my feedback, the company contacted me and provided me with an explanation of the issue. It turned out that the problem was related to technical aspects, which were promptly fixed. Now I can enjoy the Parimatch service again.

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I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?

Apr 28, 2024

Complaint marked as Resolved

My problem was successfully resolved. After my appeal, my account was restored and I have access to my funds again. I now intend to continue using your platform and betting.

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For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated.

Apr 28, 2024

Complaint marked as Resolved

I uploaded a picture of my driver's license, and my profile ended up with a "Verified" status. It turned out that the problem was that the passport photo of my face was fuzzy because it was scuffed. That's why my account couldn't be verified.

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I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation.

Apr 28, 2024

Complaint marked as Resolved

I received a message from a Parimatch support employee who explained that I had actually registered with them a long time ago. It was probably so long ago that I had already forgotten about it. I was helped to regain access to my old account so that I wouldn't have to create a new one.

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I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company.

Apr 28, 2024

Complaint marked as Resolved

I found in the rules of the site that in order to avoid delays with withdrawals, it is recommended to go through the verification procedure immediately after registering an account on Parimatch.

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After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account.

Apr 28, 2024

Complaint marked as Resolved

After I contacted the support team and provided them with all the necessary information, my money was returned to my account as soon as possible. Very glad that the service took such a responsible attitude to my situation.

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Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app.

Apr 28, 2024

Complaint marked as Resolved

After a long search I finally found a solution to my problems with Parimatch. I simply updated the application to the latest version and all the problems disappeared. Sometimes simple solutions turn out to be the most effective.

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Check my withdrawal (I am ready to write the withdrawal number to PM official representative). I have been waiting for 8 days now, when the status of my withdrawal request will change and my money will arrive to my deposit. I need my money urgently and I am not ready to wait so long.

Apr 28, 2024

Complaint marked as Resolved

They wrote to me in a private message. The money was transferred to my deposit and now I can continue to use the service without any delays. I am very grateful for the prompt solution!

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Why are most of the games on the website but not in the PM app? How can it be that the catalog of games in the app and on the website are very different? I want to report this problem to the developers.

Apr 28, 2024

Complaint marked as Resolved

Contacted the support team, they promptly figured it out and updated the catalog of games in the PM app. Now all games are available both on the website and in the mobile app. I am very glad that everything was resolved so quickly!

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I wanted to withdraw some of my money from Parimatch. I wrote to technical support several times, but there is still no answer from them.
I used all the existing options to contact them, but they answer the same thing - """"Wait a little longer, we have technical problems"""". It's been a week and still no money on my bank card. I just want to take all my money.

Jul 24, 2024

Complaint marked as Resolved

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On the Parimatch India website, it is often difficult to find the right activities due to the numerous sections and categories. I would appreciate it if the site navigation was more intuitive. It is now very difficult to find the right match or game from a particular provider. All this affects negatively my desire to play at this casino. I wait and believe that the catalog of games and sporting events will become at least a little more convenient than it is now.

Apr 26, 2024

Complaint marked as Resolved

Eventually figured it out, of course. But that doesn't mean that the navigation is perfect. Still, sometimes it is possible to make it easier for people to find the games they need faster.

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Disappointment due to technical failures in an app or on a website has become more relevant than ever. It's especially worrying when a failure occurs at the most inopportune moment, for example, when trying to place a bet on a sporting event that you are very confident in and that could bring a big win. Do something about it already, Parimatch!

Apr 26, 2024

Complaint marked as Resolved

Parimatch has finally fixed its technical glitches! It was so frustrating when I was trying to place a bet before an important match and the app would just freeze. But now everything works as it should and I can enjoy the game without stress.

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I often encounter difficulties with Parimatch support service. Some of my questions and problems remain unanswered when contacting the support team via email, and I have to wait too long for help. This is an abnormal attitude to users. Is it so difficult for you to hire more support staff so that players' answers do not go unanswered?

Apr 26, 2024

Complaint marked as Resolved

Come on Parimatch, you need to work on your service a bit. I thought email was such an easy way to ask for help. I realize you're busy, but still. Helpful, thank you of course, but I just want it to be quicker.

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I have experienced delays in depositing funds on a number of occasions and it is really frustrating. There is an urgent need to resolve the problems associated with financial transactions. My confidence that the money will eventually be credited to my account is slowly waning. It is very unclear to me what is preventing Parimarch from establishing its relationship with its financial partners so that I can receive the amount of my winnings to my bank card as quickly as before.

Apr 26, 2024

Complaint marked as Resolved

I can't believe it took me so long to deal with this problem. Sent a request to support and waited for a response. In the end, everything was sorted out and I got my money.

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