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Parimatch India Complaints & Reviews

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Updated: Jun 16, 2026
Complaints 1818
Resolved
1458
Unresolved
360
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Parimatch India reviews & complaints page 7

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Y
yandamuri hemanth
May 19, 2023
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Amount not deposited in parimatch account nor refunded to my bank account

Address: dlf pahse 3, gurgaon, haryana
Website: parimatch-in.com

Iam hemanth, i have done a transaction on parimatch website which is sucesssful through phonepe.
But parimatch payment history shows failed.

I got a confirmation from my IDFC bank that the amount has been successfully credited to receivers account.

Date & Time : 11 May 2023 21:35pm
Phone pe UTR Transaction ID:[protected]
Amount : 30, 000 INR
Receivers Name : Overseas Trading Company...
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Y
yandamuri hemanth
May 19, 2023
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Deposit not credited to parimatch account or refunded to my bank account

Address: u block, dlf phase3, nathupur , gurgaon,haryana,india, 122002

Iam Hemanth, on 11 May 2023 21:35pm i have done a transaction on parimatch website to deposit 30, 000 INR and the receivers name was "Overseas trading company" the transaction was successful through phonepe but in parimatch account its failed.

Date & Time : 11 May 2023 21:35pm
Phone pe UTR Transaction ID:[protected]
Amount : 30, 000 INR
Receivers Name : Overseas Trading Company...
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K
Kush roy
Apr 28, 2023
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Withdrawal amount didn't receive in bank account

Website: Parimatch.in

I withdraw 15000 INR on 23/03/2023 but after 1 month passed didn't get that ammount. Now parimatch support team told me that they already sent my money but I show them my bank account statement from 1 month there is not any single transaction of 15000 rupees. PARIMATCH support team also sent me 2 different different transaction I'd for one single transaction....
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Y
Your Tweety stories
Apr 26, 2023
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Withdrawal is not credited into bank account

I have withdrawn 5047 rs on[protected]. It's been 20 days but still my withdrawal amount is not received.

My user ID :[protected]

Amount: 5047
Date : 7th April
Time: 21:57:22...
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R
ranjithsweet16
from Visakhapatnam, Andhra Pradesh
Feb 12, 2023
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Deposit not credited to my account

I made a deposit of 30k Still not credited to my account. Whenever we asking customer care they are saying our experts are working on it.12 days completed from the date of deposit. If that deposit system is continuously giving the trouble then why are you using that for deposit. I want my money back ....
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C
CharlieChada
Dec 16, 2022
May 4, 2026
This thread was updated on May 4, 2026
Resolved
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My account got blocked

I was about to withdraw my money, but my account got blocked. Parimatch support is requesting to upload some photos....
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D
Dil Kumar
Dec 12, 2022
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No withdrawal options are coming

I am trying to withdraw my winnings but its not giving withdrawal options, if I am trying to withdraw from bitcoin or astropay it says these withdrawal option not available...
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N
naveenmonu
Aug 23, 2022
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Withdrawal amount not credited

Parimatch account no[protected] I withdrew total of 3101rs but never recieved any.
Whenever I have a chat with them they reply with copy paste answer they states something like (we know you are fustrated )
The same reply I am getting from chat and mail since last 10days they are literally fooling me now I think so they have generated fake promises that I will get my money soon but that soon never came until now...
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Nirnay Jain
Mar 28, 2022
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Issue regarding the deposit

Hi Team,

I have initiated a transaction of Rs 50, 000 on 18th Feb through IMPS. The amount got debited from my account but it was unsuccessful at their end. I contacted their team via Telegram app and they told to wait for 14 working days and I will receive the amount back in my account. Till date, I haven't received the amount. The bank has confirmed that the amount was successfully credited to their account. When I am contacting...
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N
Nirh Gogoi
May 21, 2021
May 31, 2025
This thread was updated on May 31, 2025
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Refund of rs 500

Address: 457(a), B.P.Chaliha Road ,Melachakar
Website: Parimatch

Amount deducted from my account in sbi and accepted by times of money but not transferred to my parimatch account on 14th May 2021...
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A
Aalok jena
Sep 8, 2025
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I have deposited 15k in parimatch on 7th sept 12 25 am.. still combining about it.. but no one cares...
My player is is #[protected]
Utr[protected]
Payment made to --- alexpandian
Upi id ---- [protected]@okaxis
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    A
    Arift
    from Khalilabad, Uttar Pradesh
    Sep 8, 2025
    Sep 8, 2025
    This thread was updated on Sep 8, 2025
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    The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.
    Sep 08, 2025
    Updated by Arift     I am following up regarding my deposit issue. The details are as follows:

    Ticket Type: 🇮🇳 India (IN) Billing Support

    Ticket ID: #33733673

    Title: Missing Deposit Refund

    Player ID:[protected]

    Transaction ID (UTR):[protected]

    Amount: ₹1000

    The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.

    Looking forward to your prompt response.
    Sep 08, 2025
    Updated by Arift     The amount has been debited from my bank, but it has not yet reflected in my Parimatch account. I kindly request you to resolve this issue at the earliest and update me once the deposit is successfully credited or refunded.
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      C
      CrystalKnight53
      May 4, 2025
      Resolved
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      Resolved

      After selecting the outcome and clicking "Confirm", the bet disappeared from the coupon and the money was written off. It was not found in the betting history, and the funds were not returned.
      May 5, 2025
      Complaint marked as Resolved 
      Refreshed the page, the bet did not appear. Checked the balance - there was a write-off. Waited about an hour, and the bet was still displayed in the history with the note "processing". Later it was calculated as a win, and the money was returned to the account.
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        E
        EchoNova61
        May 3, 2025
        Resolved
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        Resolved

        When I participated in the “Play Every Day” promotion, one of the tasks did not count, although I completed it completely.
        May 4, 2025
        Complaint marked as Resolved 
        I contacted support, they checked the task and confirmed the error in the accrual system. They added a counted task to me and apologized for the failure, promising to improve the work with promotions and accruals.
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          Q
          QuantumKnight87
          May 3, 2025
          Resolved
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          Resolved

          In the video roulette from Evolution, the picture lagged behind the bets by 3-4 seconds, which is why the bet did not go through.
          May 4, 2025
          Complaint marked as Resolved 
          I wrote to support, they confirmed the problem with the video delay and explained that it was a server failure. They returned the bet to my balance and apologized for the inconvenience, promising to improve the synchronization of video and bets in the future.
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            K
            KnightNova56
            May 3, 2025
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            Resolved

            After authorization from the phone, when going to the live casino, the site simply rebooted and logged out of the account.
            May 4, 2025
            Complaint marked as Resolved 
            I contacted support, they confirmed the failure when switching to the live casino from the mobile version. After fixing the problem, I logged into my account again and continued playing. They apologized for the inconvenience and promised to improve the stability of the mobile platform.
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              S
              SolarGlitch
              May 2, 2025
              Resolved
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              Resolved

              An attempt to turn on auto bets in roulette ended in an error: bets were not accepted, but the balance was still decreasing.
              May 3, 2025
              Complaint marked as Resolved 
              I contacted support, they checked the problem and confirmed a failure in the auto-bid system. They returned the funds that were mistakenly written off to my balance and apologized for the technical problem.
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                I
                InfernoVortex
                May 1, 2025
                Resolved
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                Resolved

                In blackjack the live dealer was thrown out of the game and the table didn't close - I waited 10 minutes before the system just threw me out.
                May 2, 2025
                Complaint marked as Resolved 
                I contacted support, they confirmed that there was a glitch with the dealer and the table was not working. They returned the bet to my balance and apologized for the delay, promising to improve the work of sessions in the future.
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                  O
                  OmegaKnight
                  May 1, 2025
                  Resolved
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                  Resolved

                  Fruit Party 2 slot gave a win, but the calculation was 500 rupees less than what was shown in the final animation
                  May 2, 2025
                  Complaint marked as Resolved 
                  I contacted support, they checked my account and confirmed that there was a calculation error. The difference of 500 rupees was returned to my balance and they apologized for the calculation error.
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                    T
                    TitanNova
                    Apr 30, 2025
                    Resolved
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                    Resolved

                    I took part in the “Game of the Day” promotion, where they were supposed to give 50 free spins, but after fulfilling the conditions, nothing came.
                    May 1, 2025
                    Complaint marked as Resolved 
                    I contacted support, they checked the terms of the promotion and confirmed the error in the accrual. They immediately added 50 free spins to my balance and apologized for the delay.
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