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Parimatch India Complaints & Reviews

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Updated: May 4, 2026
Complaints 1814
Resolved
1458
Unresolved
356
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Parimatch India reviews & complaints page 3

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D
DarkStorm23
May 5, 2025
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It is not possible to confirm the bet via phone - the button simply does not respond!!!

It is not possible to confirm the bet via phone - the button simply does not respond. It works on the computer, but the mobile version is impossible to use....
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CyberFlux64
May 5, 2025
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Before logging in, everything worked smoothly, but after logging in, the page started to freeze

Before logging in, everything worked smoothly, but after logging in, the page started to freeze, especially when selecting matches and odds....
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CrystalKnight53
May 4, 2025
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After selecting the outcome and clicking "Confirm", the bet disappeared from the coupon...

After selecting the outcome and clicking "Confirm", the bet disappeared from the coupon and the money was written off. It was not found in the betting history, and the funds were not returned....
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IronWave7
May 4, 2025
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After losing, they didnt return a penny the bonus froze.

I tried to activate the bonus “10% cashback on slots”, but after losing, they didn’t return a penny – the bonus “froze”....
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EchoNova61
May 3, 2025
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When I participated in the “Play Every Day” promotion, one of the tasks did not count, although I completed it completely.
May 4, 2025
Complaint marked as Resolved 
I contacted support, they checked the task and confirmed the error in the accrual system. They added a counted task to me and apologized for the failure, promising to improve the work with promotions and accruals.
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    Q
    QuantumKnight87
    May 3, 2025
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    Resolved

    In the video roulette from Evolution, the picture lagged behind the bets by 3-4 seconds, which is why the bet did not go through.
    May 4, 2025
    Complaint marked as Resolved 
    I wrote to support, they confirmed the problem with the video delay and explained that it was a server failure. They returned the bet to my balance and apologized for the inconvenience, promising to improve the synchronization of video and bets in the future.
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      S
      ShadowFlux94
      May 3, 2025
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      Got notification for personal bonus of Rs 1,000

      Got notification for personal bonus of Rs 1, 000 but nothing available on promo page....
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      KnightNova56
      May 3, 2025
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      The site simply rebooted and logged out of the account...

      After authorization from the phone, when going to the live casino, the site simply rebooted and logged out of the account....
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      RiderRider99
      May 3, 2025
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      The system mistakenly removed 2 bets in a row on the same match...

      The system mistakenly removed 2 bets in a row on the same match, although I pressed the button only once...
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      SolarGlitch
      May 2, 2025
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      An attempt to turn on auto bets in roulette ended in an error: bets were not accepted, but the balance was still decreasing.
      May 3, 2025
      Complaint marked as Resolved 
      I contacted support, they checked the problem and confirmed a failure in the auto-bid system. They returned the funds that were mistakenly written off to my balance and apologized for the technical problem.
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        N
        NightEcho
        May 1, 2025
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        When I entered VIP Poker, the system asked me to make another deposit...

        When I entered VIP Poker, the system asked me to make another deposit, although I already had 10, 000 rupees in my account....
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        I
        InfernoVortex
        May 1, 2025
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        Resolved

        In blackjack the live dealer was thrown out of the game and the table didn't close - I waited 10 minutes before the system just threw me out.
        May 2, 2025
        Complaint marked as Resolved 
        I contacted support, they confirmed that there was a glitch with the dealer and the table was not working. They returned the bet to my balance and apologized for the delay, promising to improve the work of sessions in the future.
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          O
          OmegaKnight
          May 1, 2025
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          Resolved

          Fruit Party 2 slot gave a win, but the calculation was 500 rupees less than what was shown in the final animation
          May 2, 2025
          Complaint marked as Resolved 
          I contacted support, they checked my account and confirmed that there was a calculation error. The difference of 500 rupees was returned to my balance and they apologized for the calculation error.
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            T
            TitanNova
            Apr 30, 2025
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            Resolved

            I took part in the “Game of the Day” promotion, where they were supposed to give 50 free spins, but after fulfilling the conditions, nothing came.
            May 1, 2025
            Complaint marked as Resolved 
            I contacted support, they checked the terms of the promotion and confirmed the error in the accrual. They immediately added 50 free spins to my balance and apologized for the delay.
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              LunarWarden
              Apr 30, 2025
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              Resolved

              The system froze and returned to the main page!!!

              After placing a bet in Andar Bahar, the system froze and returned to the main page, but the bet was still written off....
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              PhantomBreaker
              Apr 30, 2025
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              Resolved

              In the live casino section the video does not load - just a black screen and endless loading.
              May 1, 2025
              Complaint marked as Resolved 
              I contacted support, they checked the problem and confirmed a technical failure on the server. The video was soon restored, and I was offered compensation for the inconvenience. They apologized for the delay and promised to improve the stability of the streams.
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                C
                CyberSpecter
                Apr 30, 2025
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                Resolved

                I received a free bet of 250 rupees, but when I tried to use it in a live bet, the system said: "Not available for this event."
                May 1, 2025
                Complaint marked as Resolved 
                I contacted support, they checked the freebet conditions and confirmed that there was an error in its activation. They reactivated the freebet for me and I was able to use it without any problems. They apologized for the glitch and promised to improve the bonus activation process.
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                  S
                  ShadowCipher
                  Apr 29, 2025
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                  Resolved

                  When trying to play a poker tournament, I got an error: "Insufficient rights", although the tournament was public.
                  Apr 30, 2025
                  Complaint marked as Resolved 
                  I contacted support, they checked the tournament settings and found an error in access. After fixing it, they allowed me to participate, and also apologized for the misunderstanding and promised to improve the functionality for future tournaments.
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                    F
                    FrostWraith
                    Apr 29, 2025
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                    Resolved

                    My balance was not updated and the table did not let me in...

                    I deposited Rs 3, 000 to sit at a poker table but my balance was not updated and the table did not let me in....
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                    V
                    vatsv3
                    Apr 29, 2025
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                    For privacy reasons i submited personal details as name: xyz and like that and wrong DOB but i have submited my correct mobile number and mailid now im unable to withdraw my 3700 from wallet without verification

                    userid:[protected]
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