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Parimatch India Complaints & Reviews

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Updated: Jul 24, 2026

Complaints 1821

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1458

Unresolved

363

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Player ID:[protected]
Mobile number: +91 [protected]
Name: Nitesh Dubey
INR (Indian Rupee) withdrawal options are not displaying on Mobile App and Web App. All INR withdrawals vanished from Deposit/Withdraw options.
I have dropped 100 mails and 200 chats, getting generic response like we are working on it....

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I deposited 500 rupees on 21st may 2025 and placed a bet of 500 rupees on tottenham to win the game against manchester united in the uefa europa league final. I won the bet and got 1725 rupees which was visible in my account that day. I opened parimatch on 27th may 2025 after that and the balance was only 9 rupees in my account. you should look in to it and give me a refund or put the money back into my parimatch account. Hoping for a quick...

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Parimatch Account No :[protected]
Complaint Ticket Number: 926732

I made a deposit through Paytm 10 days ago on 14 May 2025, but ₹8000 has still not been credited to my gaming account. The customer care agents are terrible — they have no knowledge of my ticket number or complaint....

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I wanted to sell a bet before the end of the match, but the button was inactive. Although this function was previously available under the same conditions....

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I made a forecast, clicked "Place" - and was immediately taken to the login page. After re-entering, the bet was not saved, the money was not written off....

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It is not possible to confirm the bet via phone - the button simply does not respond. It works on the computer, but the mobile version is impossible to use....

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Before logging in, everything worked smoothly, but after logging in, the page started to freeze, especially when selecting matches and odds....

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I tried to activate the bonus “10% cashback on slots”, but after losing, they didn’t return a penny – the bonus “froze”....

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Got notification for personal bonus of Rs 1, 000 but nothing available on promo page....

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The system mistakenly removed 2 bets in a row on the same match, although I pressed the button only once...

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When I entered VIP Poker, the system asked me to make another deposit, although I already had 10, 000 rupees in my account....

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After placing a bet in Andar Bahar, the system froze and returned to the main page, but the bet was still written off....

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Tried to deposit Rs 2, 000 via UPI - money went through but platform says transaction not completed....

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When I changed the withdrawal details, the system automatically reset the data and I was unable to complete the application....

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When replenishing an account via UPI in a mobile application, the money was debited, but did not appear on the balance even after several hours....

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During the replenishment of the account via cryptocurrency, the transaction was frozen, and after several hours the funds still had not arrived to the balance....

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When activating cashback for lost bets, the site reported a successful transaction, but the money never returned to the balance....

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An attempt to place a live bet on total goals was stuck at the confirmation stage, and the odds changed to an unfavorable level...

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I made a deposit of 12, 000 INR via UPI QR but it has neither been credited nor refunded. I sent them my banking statement and all relevant documents, yet I have not received the amount. I emailed Parimatch multiple times, and they kept giving me deadlines, but all of them have passed. Kindly help me recover my money.
Date of transaction :07/03/2025
-Time of transaction: 04:42pm IND
-Amount paid: Rs.3000/-
-Transaction...

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An attempt to place a bet on match statistics (corners, cards) was interrupted by a glitch, and I lost the opportunity to make a profitable bet....

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