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Parimatch India Complaints & Reviews

4.1
Updated: Nov 11, 2025
Complaints 1778
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1455
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323
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Parimatch India reviews & complaints page 6

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When trying to register at Parimatch casino, the site constantly gives an error at the last stage, and I was never able to complete the registration....
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BlazeKnight22
Feb 22, 2025
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I have participated in promotions on Parimatch several times, but the bonus system seems unclear and opaque. Bonuses do not always arrive, and there is no explanation as to why.
Feb 23, 2025
Complaint marked as Resolved 
I contacted customer support to clarify the terms of the bonus program. They explained how bonuses are calculated and helped me understand the process. Now I understand how to properly participate in promotions and track bonuses.
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    DarkViperX33
    Feb 21, 2025
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    During live games at Parimatch casino, the broadcast lags significantly or freezes, which prevents you from taking part in rounds on time.
    Feb 22, 2025
    Complaint marked as Resolved 
    I reported the issue to tech support, and they confirmed that it was a temporary glitch on the streaming provider's side. As compensation, I was awarded bonuses for live games, and now the streams work without delays.
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      After reloading the page in one of the Parimatch slots, my balance was reset to zero, and all the money that was in the account disappeared without a trace....
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      SolarDragon22
      Feb 20, 2025
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      Resolved

      During a live blackjack game, the system generated an error and my bet was stuck, causing me to miss out on a chance to win the round.
      Feb 21, 2025
      Complaint marked as Resolved 
      I reported the error to support and they recalculated the round results, returning my bet. After that, the game started working stably, and there were no more problems.
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        PhantomFury11
        Feb 20, 2025
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        I sent documents for verification to the Parimatch casino, but the process took several weeks, which prevents me from withdrawing funds and continuing to play.
        Feb 21, 2025
        Complaint marked as Resolved 
        I checked the verification status with the support several times and after further checking they completed the process. Now my account is fully verified and withdrawals are processed without delays.
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          ThunderstrikeX99
          Feb 19, 2025
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          Withdrawals can take several days, which is disappointing...

          Parimatch Casino advertises instant payouts, but in practice, withdrawals can take several days, which is disappointing....
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          Loki36
          Feb 18, 2025
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          Withdrawl issue

          I did withdrawl on 11 Febuary 2025,
          Till now not recieved, they said 3 working days but its a week.
          Two withdrawls
          8500/-
          14000/-
          They are not responding properly and quickly...
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          FireBlazeX66
          Feb 18, 2025
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          Sometimes during live beting the site just freezs and bets are not accepted...

          Sometimes during live betting the site just freezes and bets are not accepted. This causes great frustration, especially if you miss a profitable moment....
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          NightShade333
          Feb 18, 2025
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          This is not what I expected from the platform...

          Tried to make a combo bet but the system gave an error and suggested splitting the bets. This is not what I expected from the platform...
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          IceClaw99
          Feb 17, 2025
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          Resolved

          The site does not have a history of all transactions. I would like to see not only the current balance, but also detailed information on expenses and replenishments.
          Feb 18, 2025
          Complaint marked as Resolved 
          I was told that there is currently no function to view the full transaction history, but they are planning to add it in the next updates.
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            MysticGhost44
            Feb 17, 2025
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            The mobile version of the site constantly throws errors when trying to open live matches. It is simply impossible to use
            Feb 18, 2025
            Complaint marked as Resolved 
            When I contacted support, I was told that the errors were related to a recent update of the mobile version. They promised to fix the bugs and offered to download an updated version of the application.
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              Arno2604
              Feb 6, 2025
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              I made a deposit of 2500 INR,
              The amount is not credited but they are not even answering my query,
              Its been almost a month (9/01/2025).
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                Dear Parimatch Support Team,

                I am writing to formally address an ongoing issue with my withdrawals. My past withdrawal requests have been repeatedly rejected, and every time I contact your support team, I am given the same response that it is a "technical error." However, despite multiple attempts, the issue remains unresolved, and my withdrawals continue to be rejected.

                I demand an immediate resolution to this...
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                I noticed that some odds on the Parimatch website are significantly lower than on other platforms. This is very disappointing....
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                I tried to withdraw a large amount, but the system requested additional documents, although all the data had already been confirmed by me earlier....
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                ShadowKnightX44
                Jan 25, 2025
                Jan 23, 2025
                This thread was updated on Jan 23, 2025
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                Resolved

                The system shows incorrect end dates for promotions...

                The system shows incorrect end dates for promotions. I tried to participate in a promotion once, but it turned out that it ended a day earlier....
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                MysticFlameX22
                Jan 25, 2025
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                Once I had to face a problem when converting bonus funds into real ones...

                Once I had to face a problem when converting bonus funds into real ones. The conversion conditions turned out to be extremely confusing....
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                StormDragon77
                Jan 25, 2025
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                Resolved

                The platform lacks normal training materials for beginners. I would like to see detailed guides on bets and their varieties
                Jan 26, 2025
                Complaint marked as Resolved 
                When I contacted support, I was informed that the training materials are indeed limited at the moment. They promised to add detailed guides in the next updates of the site.
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                  DarkPhoenix99
                  Jan 25, 2025
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                  The section with match results is updated with a big delay. You have to look for results on third-party resources, which is very inconvenient
                  Jan 26, 2025
                  Complaint marked as Resolved 
                  When I contacted support, I was told that the delay in updating the results was due to a technical glitch. They fixed the problem and now the results are updating faster.
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