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Parimatch India Complaints & Reviews

3.8
Last updated Apr 17, 2024
Complaints 1002
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Parimatch India reviews & complaints page 5

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J
JwalaJwala
from Habibpur, Bihar
Mar 13, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Approve my withdrawal request and unblock my account please

I would like to leave a complaint about Parimatch Casino. I am cooperating with them for the first month. I decided to try with 20, 000 rupiah to start. Thanks to my strategy, I managed to win another 12, 000 rupees, which is not a bad result for me. But as soon as I put my winnings for withdrawal, access to mine became restricted. Now I can't place new bets, I can't top up my balance and, accordingly, I can't withdraw my money. I appeal...
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RaghuIndia
from Raghunathpur, Bihar
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why?

I'm trying to deposit money to the balance, I specify the amount and the code from SMS, but I get an error. I can't understand why the transaction doesn't go through. I made sure that I have enough money on my bank card to deposit, so the problem is definitely not a lack of money. Parimatch support staff, I need your help, I don't know what to do next in this situation....
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3 other people found this review helpful
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BuzzLightyear
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rules

I have been working with Parimatch for more than 3 years. Since yesterday I can't log in to my account, because when I log in it says it's blocked. I wrote to support, but I can't get a clear answer as to why my profile was suspended. To be honest, I did not expect this from Parimatch after such a long period of cooperation. If I broke the rules - tell me about it, I have the right to know. I am very dissatisfied with the work of the support...
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5 other people found this review helpful
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Sackhcham
from Faridkot, Punjab
Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM please contact me

Hi. I'm trying to withdraw my first winnings (it's my first time with Parimatch), I need to upload documents. But I have a problem that I don't have enough documents to confirm my residential address. I don't know how to contact Parimatch support, I can't find their contacts on the website. I really need my money, but I am afraid that I will never be able to withdraw it. I am writing here out of desperation, hoping that Parimatch representatives...
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3 other people found this review helpful
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RatchetClank
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezes

I am annoyed by the constant platform freezes, especially at the moment when making a bet! It is very inconvenient and really pisses me off. How to contact support - I have no idea. But something should definitely be done about it, otherwise it's just impossible to play! I restarted my computer, but it had absolutely no effect on the problem. When will the Parimatch team finally fix their site?...
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6 other people found this review helpful
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ajatasatruharadas5
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skrill

I can't withdraw money to Skrill for the third day! Why do I have to wait so long? After all, on my part I have fulfilled all the conditions, I have verified my profile. If the problem is not solved in the near future, I intend to look for another betting company, since Parimatch is unable to fulfill its obligations....
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3 other people found this review helpful
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Overdosen
from Nabha, Punjab
Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM tech support

No one helps me with the constant delays in withdrawing money to my cryptocurrency wallet. I am communicating with Parimatch tech support for the third day. But there is still no solution to my problem. There are no contacts of the company's management on the site, there is no one to complain to tech support. I hope that after this review someone will finally pay attention to my problem....
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5 other people found this review helpful
5 found this helpful
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Pawar1992
from Delhi, Delhi
Mar 1, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't recommend PM

I passed verification in Parimatch. I deposited money and was immediately blocked. I contacted tech support, where they told me that only Indian citizens can play with them. Now I ask for my money back, but they ask me to wait. I do not recommend this bookmaker....
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3 other people found this review helpful
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K
KiddoZ
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My profile

My Parimatch account was blocked. I provided all the necessary documents, went through the video identification procedure, but in the end I received a refusal to unblock my account. Email support service ignores my appeals, although earlier they responded almost instantly.
Yesterday I was finally told that the support doesn't have information about the verification procedure and that another department is dealing with it. The most...
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2 other people found this review helpful
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Pandya1995
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PM support

I had problems with withdrawal of funds. I successfully passed the verification procedure by providing a photo of my passport and proof of my residential address. However, no one from the support service does not respond to my requests, and the money has not arrived to my account. Three days have already passed and I am still without funds. I am very worried about this situation....
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2 other people found this review helpful
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Nuggets
from Gairatganj, Madhya Pradesh
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please give me an answer

Parimatch blocked my account. Later they reactivated it, but completely removed my winnings, leaving only the amount of my deposit. Where did my winnings go?...
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5 other people found this review helpful
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BuddyBuddy
Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to withdraw my winnings

I was unable to withdraw my winnings. It started when I deposited Rs. 15000 in my account and bet it on an event with odds of 1.46. My bets turned out to be winning and I got Rs 7000.
I have been playing on this site for about 2 years now and I have not had any problems previously. However, this time I was immediately asked to go through another verification process, which I went through back when I registered my personal account....
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2 other people found this review helpful
2 found this helpful
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N
Navneet78
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked. Why?

Made two deposits of Rs 9000 and Rs 16000. Increased the balance to Rs 35000. Made a withdrawal request of Rs 30000.
After that Parimatch asked for verification. I sent all the required photos, after which the account was blocked.
I played without violating the rules of the game. The reason for the blocking could not give in technical support. You can draw your own conclusions....
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dayasardar
from Hahara, Assam
Feb 28, 2024
Feb 29, 2024
This thread was updated on Feb 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payout

I found myself in a situation where my account was subjected to a 30-day verification. First I sent a photo of my passport and data sheet, after that I received an email notification about the beginning of this long verification. I just started playing on this site and have only spent 2 days here. While playing, I noticed an interesting promotion from Parimatch, and decided to try to rip off the kush. While playing, I won a good amount of...
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4 other people found this review helpful
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Cunami
from Ghatal, West Bengal
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parimatch, I am waiting for you to return my funds

Registered in this bookmaker very long time ago, never had any problems, played little and rarely. Since with my other bookmaker's office there were problems during the deposit, I decided to deposit money to Parimatch. Until today everything was fine, I deposited and withdrew funds without any difficulties. This morning I make a request for withdrawal, after which my account is blocked. I have all verification, I have long confirmed my identity....
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3 other people found this review helpful
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Bhatavadekar
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Video verification

My account was blocked in the middle of November. Today I was informed about the need to go through video verification with Parimatch support. I was expecting a call, but it turned out that they sent an email to my mail asking me to follow the link to complete the verification. Unfortunately, I noticed this email much later.
Earlier I had been actively communicating with the company representatives via email, and no one had ever mentioned...
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4 other people found this review helpful
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halapadhya
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promises

On December 10, 2023 I had problems withdrawing funds from my account. Parimatch promised to solve this problem within 30 days, but it's already been the second month and the situation remains unresolved. Now the support tells me to be patient for a while, but they do not specify exactly how long it will take.
I've been playing at bookmakers for a long time and have never encountered any problems like this before. I don't know what...
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1 other people found this review helpful
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K
Krunal mistri
Feb 28, 2024
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42100 INR Withdrawal not credited from 115 days

Player id :[protected]

Myself krunal mistri

I have made withdrawal of 42100INR on 9th November.which 3 and ½ month ago.Its been 115 days over.I am contacting them continuously from 9th November to this day and Given my bank statement and updated bank statements plenty of times when they have asked.Even i given them official letterhead from bank also. But when i asked for my withdrawal they are only telling...
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A
afash03
Feb 28, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposited amount issue

I have deposited amount of 6700 in parimatch account and i have waited for 4 hours but my amount is not credited into parimatch account.then i mailed to parimatch support they replied me that there is some technical issue you will get the amount within 5 business days.after 5 days i didn't get my amount so i again mailed to parimatch support they aked my transaction details and account statement. I send all the details and they told that...
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5 other people found this review helpful
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K
Krunal mistri
Feb 27, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
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42100INR Withdrawal not credited

I have made a withdrawal of 42100INR on 9th November 2023.its been 3 months over, still they have not credited my amount to my bank account and i have already complained this matter in parimatch and given my bank statement and official letterhead from my bank that amount not received.But they still not credited my amount...
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