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Parimatch India Complaints & Reviews

3.5
Last updated Nov 29, 2023
Complaints 712
Resolved
489
Unresolved
223
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Parimatch India reviews & complaints page 4

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B
Bloc
Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Parimatch mobile app in India caused me serious difficulties. Some features were not available on my device, which limited my options
Nov 1, 2023
Complaint marked as Resolved 
I guess the phone was old and couldn't handle it anymore. Everything works fine on the new one
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    Scrapi
    Oct 31, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    My account was blocked, I am in total shock. The support service was silent and I urgently needed to unblock my account and get my money back. The situation is very unpleasant
    Nov 1, 2023
    Complaint marked as Resolved 
    In order not to waste time, I decided to contact Parimatch via social media and left a comment under their post about problems with my account. They responded quickly and requested additional information in private messages. As a result, the account was unblocked quite quickly
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      T
      Tany Nagra
      Oct 31, 2023
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      Address:India

      I mail his support team but they don’t give any solutions to my problem
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        H
        Harmony7
        Oct 30, 2023
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        The deposit never showed up, and even in cryptocurrency, there was no refund for a full week after depositing.
        Oct 31, 2023
        Complaint marked as Resolved 
        The good news is that the last deposit has finally been successfully credited
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          V
          V0rt3xW@nderl@nd
          Oct 29, 2023
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I made a transfer, but the funds did not appear. Don't repeat my mistakes, I don't recommend replenishing your account in Parimatch. Perhaps it is just a waste of money without sense.
          Oct 30, 2023
          Complaint marked as Resolved 
          The funds have appeared. Sometimes they may not appear immediately, but after 6-10 days.
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            G
            Gl0w1ngMyst1c
            Oct 29, 2023
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I am very frustrated that some of my bets on Parimatch are canceled due to data entry errors before making a deposit on the site. I try to check the information carefully, but I still encounter problems that lead to canceled bets.
            Oct 30, 2023
            Complaint marked as Resolved 
            Solved this problem with canceling bets on Parimatch by taking a more cautious approach when entering data before making a deposit and checking it thoroughly several times.
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              V
              V1rtu_V1k1ngX
              Oct 29, 2023
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Delays in deposit crediting on a betting platform can undermine user confidence in the platform. Such situations can seriously affect the relationship with users and the overall perception of the service. I am already thinking about switching to another service.
              Oct 30, 2023
              Complaint marked as Resolved 
              Now all the money on deposit is credited steadily and quickly. I will use Parimatch
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                S
                S1l3ntAstr0nut
                Oct 27, 2023
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                My 10 thousand rupees which was deposited on 25.10.2023 has disappeared without a trace, although my card was debited but it was never credited to my Parimatch account. This raises valid questions as to what happened to my money.
                Oct 29, 2023
                Complaint marked as Resolved 
                Eventually, the money did show up in my account.
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                  3
                  3ch03d3m1S3r
                  Oct 27, 2023
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I recently placed a bet on Parimatch, won a good amount of money, but when I decided to withdraw the money, I encountered a delay. The money never arrived to my account on time, and I had to contact customer support to sort out the situation.
                  Oct 29, 2023
                  Complaint marked as Resolved 
                  After I tried another withdrawal request, the money came instantly. It seems that the problem was solved and I received my winnings.
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                    L
                    LunrWh1sp3r13
                    Oct 26, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    It became noticeable to me that this bookmaker has problems with processing deposits and withdrawals. Earlier everything worked at a high level - quickly and without any problems, but now I have to deal with long delays.
                    Oct 29, 2023
                    Complaint marked as Resolved 
                    Things are working more consistently now. Of course, it's good that things got better in the long run, but these delays cause negative delays.
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                      C
                      Crypt1clEx1lor3r
                      Oct 26, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      The bottom line is that it's not the first time I've had to wait for money to show up on my account. And it seems that I am not the only one who faces this situation.
                      Oct 29, 2023
                      Complaint marked as Resolved 
                      The money does eventually come in, of course, but it can take a couple days and sometimes longer. I guess I'm getting used to these delays.
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                        R
                        R3s0nntR0ck5tar
                        Oct 26, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I had a round sum in my account, but I had problems with the withdrawal. Previously everything always worked clearly, but this time something went wrong.
                        Oct 27, 2023
                        Complaint marked as Resolved 
                        The money never arrived on my card, but it came back to my Parimatch account. Maybe I'll try to split the withdrawal into several smaller amounts to improve the chances of a successful transaction.
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                          S
                          strl-M-gician
                          Oct 25, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          It is difficult to understand the Parimatch app. It seems that everything should be intuitive, but in practice it is not always so. Perhaps it is worth simplifying the functionality and making it easier to use.
                          Oct 27, 2023
                          Complaint marked as Resolved 
                          In fact, after using the app for a week, users become more familiar with its structure and arrangement of elements. However, for new users, we need to think of ways to ease the initial experience and make the process more intuitive.
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                            R
                            R0gueN1nja7X
                            Oct 25, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I have deposited Rs 5, 000 in my Parimatch account. The amount is not big and I don't regret the loss, but why would I lose money just by transferring? I have decided not to withdraw any funds from the account at the moment.
                            Oct 27, 2023
                            Complaint marked as Resolved 
                            The money wasn't lost after all, it was successfully credited. I plan to gradually withdraw the funds while sorting out the account.
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                              Z
                              Z3phyrDr3am3r9
                              Oct 25, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              My account was blocked because of suspected fraudulent actions. However, I do not understand what these fraudulent actions consisted in. All my actions were related to the use of the standard functionality of the service: deposit, bets and withdrawal of funds. If some of my actions seemed suspicious, it looks more like a problem of Parimatch itself, not my behavior.
                              Oct 27, 2023
                              Complaint marked as Resolved 
                              I was told that the system had detected simultaneous connections from different devices, which raised suspicions and the account was blocked. It turned out that I had logged into the account through a friend's phone. Eventually, the account was unlocked after that.
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                                C
                                C1trusS0rcer3r
                                Oct 25, 2023
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                I made a deposit, but the funds did not appear. Don't repeat my mistakes, I don't recommend depositing in Parimatch. Perhaps it may seem like losing money without sense.
                                Oct 26, 2023
                                Complaint marked as Resolved 
                                The funds eventually appeared. Sometimes it can take some time before they appear in the account, sometimes it can take 3-4 days.
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                                  N
                                  Nebul@V0y@gerX
                                  Oct 25, 2023
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  What should I do in a situation where I have deposited funds but they are not showing up in my account? I contacted the support team and they told me to wait. It has already been a couple of days.
                                  Oct 26, 2023
                                  Complaint marked as Resolved 
                                  It turned out that the support service was right - the money did eventually show up. It was just that the process took too long.
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                                    S
                                    S1lverL1ghtn1ng
                                    Oct 25, 2023
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    The Parimatch mobile app used to work fine, but recently problems and malfunctions started, which is annoying, especially when questions are not answered. I am also waiting for an explanation about this situation.
                                    Oct 26, 2023
                                    Complaint marked as Resolved 
                                    To solve the problem, I decided to reinstall the mobile app. Sometimes malfunctions can be caused by installation or update issues. Everything is working fine now.
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                                      Q
                                      Qu@ntumW4nder3r
                                      Oct 25, 2023
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      I noticed that the odds for some games seem too low on Parimatch. Sometimes you get the impression that the company deliberately lowers the odds on popular events.
                                      Oct 26, 2023
                                      Complaint marked as Resolved 
                                      I made a comparison with other bookmakers and found that the odds on Parimatch are definitely not lower, and sometimes even higher than the competitors.
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                                        GalacticHarmony
                                        Oct 25, 2023
                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        Resolved
                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        After signing up for Parimatch, I started to be bothered with excessive promotional messages and emails, which started to get annoying. I would prefer the company to be less intrusive in its attitude.
                                        Oct 26, 2023
                                        Complaint marked as Resolved 
                                        Just turned off the newsletter I agreed to when I signed up. Now I don't receive any unwanted messages.
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