Parimatch India Complaints & Reviews

In blackjack, the dealer hit twice after 17 - and of course I lost 2, 000 rupees.

Apr 29, 2025

Complaint marked as Resolved

I wrote to support, they checked the distribution and confirmed the violation of the game rules. As a result, they returned 2, 000 rupees to my account and promised to conduct an additional investigation into this case.

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During a live roulette game, a bet on even was accepted, but after the spin it simply disappeared from the history.

Apr 29, 2025

Complaint marked as Resolved

I contacted support, they checked my session and confirmed the error in displaying bets. The bet amount was returned to the balance and they apologized for the system failure.

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When I tried to change the phone number in my profile, the site gave an error, and now I canâ€™t log in using OTP.

Apr 29, 2025

Complaint marked as Resolved

I contacted support, they checked my account and reset the OTP settings. After that, I successfully logged in and was able to update my phone number. They apologized for the inconvenience and promised to improve the data change process.

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The bonus funds of Rs 3, 000 disappeared from my balance even though I have not used it and it has not yet expired.

Apr 28, 2025

Complaint marked as Resolved

I contacted support, they checked my account and confirmed that there was a glitch in the system. The bonus funds of Rs 3, 000 were restored to my balance and they apologized for this technical glitch.

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An attempt to enable two-factor authentication resulted in me no longer being able to log in - the system wrote "token error"

Apr 28, 2025

Complaint marked as Resolved

I contacted support, they checked my account and reset the two-factor authentication. After that, I was able to log in again, and they promised to improve the system to prevent such errors in the future.

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I registered using a promo link that promised 100 free spins, but my account only had 10.

Apr 28, 2025

Complaint marked as Resolved

I contacted support, they checked the promotion and confirmed the error in the accrual. As a result, they added the missing 90 free spins to my account and apologized for the confusion.

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When I go to the "Popular Games" section, I constantly get error 502 - I can't launch any slot.

Apr 27, 2025

Complaint marked as Resolved

I contacted support, they confirmed that it was a temporary server glitch. A few hours later, the problem was fixed and I was able to launch the games again without any issues.

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When trying to upload documents for KYC verification, the site froze and nothing was saved.

Apr 27, 2025

Complaint marked as Resolved

I contacted support, they checked my account and suggested uploading documents manually. Everything went smoothly and verification was successfully completed.

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I received a message about the promotion "Deposit 1, 500 - get 1, 500", but after replenishment the bonus was not activated.

Apr 27, 2025

Complaint marked as Resolved

I contacted support, they checked my deposit and found an error in the activation of the bonus. In the end, the bonus was credited manually, and they apologized for the delay.

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After I made a live bet on tennis, the game was updated with a 2-minute delay - everything was already over, and I only saw the score

Apr 26, 2025

Complaint marked as Resolved

I contacted support, they apologized for the delay in the broadcast and offered compensation for the missed bet. They also promised to improve the quality of streaming for live bets.

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An attempt to wager a bonus in the Sweet Bonanza slot was interrupted, and when I tried again, the wagering was reset to zero.

Apr 26, 2025

Complaint marked as Resolved

I wrote to support, they checked my session and acknowledged the error in the system. They returned the bonus to me and credited it again, with apologies for the technical failure.

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While withdrawing 5, 000 rupees to a bank account, the site gave an internal error and the money got stuck.

Apr 26, 2025

Complaint marked as Resolved

I contacted support, they checked the transaction and confirmed that there was a failure in the withdrawal process. A few hours later, the funds were returned to the balance, and the next time the withdrawal went without problems.

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After activating the "Wheel of Fortune" the wheel spun, but the prize never appeared - it simply disappeared.

Apr 25, 2025

Complaint marked as Resolved

I contacted support, they checked the session and confirmed the error in calculating the winnings. In the end, they manually credited me the prize and apologized for the problem with the wheel.

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The My Bonuses section shows an incorrect expiration date - the Rs 1, 200 bonus expired after 1 day instead of 7.

Apr 25, 2025

Complaint marked as Resolved

After I noticed the problem with the bonus, I contacted support. They checked the information and confirmed the error in displaying the expiration date. They immediately compensated me 1, 200 rupees to my balance and promised to fix this bug.

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Placed a bet on an IPL match for Rs 1, 000 but the settlement was on the wrong result.

Apr 25, 2025

Complaint marked as Resolved

I contacted support, they checked the match and confirmed the calculation error. As a result, they returned 1, 000 rupees to my balance and apologized for the calculation error.

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When I tried to activate the 500 Rs free bet, a message popped up saying "Promotion not available" even though I just registered.

Apr 25, 2025

Complaint marked as Resolved

I wrote to support, they checked my account and found out that the promotion was indeed limited in time, but they did not notify me. In the end, they credited the free bet manually and apologized for the misunderstanding.

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I made an express bet on cricket with three outcomes, but the system took into account only one, ignoring the rest

Apr 25, 2025

Complaint marked as Resolved

When I noticed that only one outcome out of three in the entire express bet on cricket was counted, I immediately contacted support. They checked the transaction log, acknowledged the error in the coupon design and returned the entire bet amount to the account. Plus they gave me a free bet as an apology - a trifle, but nice.

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Tried to deposit Rs 2, 000 via UPI - money went through but platform says transaction not completed....

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Address: Ramgarh, Jharkhand

Halo this is Sandeep kumar
Add - So baijnath saw rasda ramgarh jharkhand 829143
I am user of online betting in parimatch after so many losses in parimatch. I win 73700 Rs in parimatch but when I try to withdraw my money they decline the withdrawal and error shows contact customer support.
They cheated me.
What I do I am tired to contact all customer support please help me
User id of parimatch[protected]

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After the cashout was confirmed, the bet was not settled and the money was stuck in the system.

Apr 1, 2025

Complaint marked as Resolved

After the request, the rate was calculated correctly, and the funds were credited to the balance.

Parimatch India Complaints & Reviews

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Parimatch India reviews & complaints page 4

In blackjack, the dealer hit twice after 17 - and of course I lost 2,000 rupees.

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After the spin it simply disappeared from the history.

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The site gave an error, and now I cant log in using OTP

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The bonus funds of Rs 3,000 disappeared from my balance

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The system wrote "token error"

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I registered using a promo link that promised 100 free spins...

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When I go to the "Popular Games" section, I constantly get error 502!!

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When trying to upload documents for KYC verification, the site froze!!!

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The promotion "Deposit 1,500 - get 1,500", but after replenishment the bonus was not activated.

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Everything was already over, and I only saw the score!!!

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An attempt to wager a bonus in the Sweet Bonanza slot was interrupted...

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The site gave an internal error and the money got stuck...

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The prize never appeared - it simply disappeared...

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The My Bonuses section shows an incorrect expiration date...

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The settlement was on the wrong result!!!

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When I tried to activate the 500 Rs free bet, a message popped up saying "Promotion not available" !!!!

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The system took into account only one, ignoring the rest...

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Money went through but platform says transaction not completed...

Withdrawal rejected after so many loss

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After the cashout was confirmed, the bet was not settled....

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