Amazing! 🤩 It’s great to see how Parimatch India is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Parimatch India’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
When trying to upload documents for KYC verification, the site froze!!!
When trying to upload documents for KYC verification, the site froze and nothing was saved.
Apr 27, 2025
Complaint marked as Resolved
I contacted support, they checked my account and suggested uploading documents manually. Everything went smoothly and verification was successfully completed.
The prize never appeared - it simply disappeared...
After activating the "Wheel of Fortune" the wheel spun, but the prize never appeared - it simply disappeared.
Apr 25, 2025
Complaint marked as Resolved
I contacted support, they checked the session and confirmed the error in calculating the winnings. In the end, they manually credited me the prize and apologized for the problem with the wheel.
The My Bonuses section shows an incorrect expiration date...
The My Bonuses section shows an incorrect expiration date - the Rs 1, 200 bonus expired after 1 day instead of 7.
Apr 25, 2025
Complaint marked as Resolved
After I noticed the problem with the bonus, I contacted support. They checked the information and confirmed the error in displaying the expiration date. They immediately compensated me 1, 200 rupees to my balance and promised to fix this bug.
Placed a bet on an IPL match for Rs 1, 000 but the settlement was on the wrong result.
Apr 25, 2025
Complaint marked as Resolved
I contacted support, they checked the match and confirmed the calculation error. As a result, they returned 1, 000 rupees to my balance and apologized for the calculation error.
Halo this is Sandeep kumar
Add - So baijnath saw rasda ramgarh jharkhand 829143
I am user of online betting in parimatch after so many losses in parimatch. I win 73700 Rs in parimatch but when I try to withdraw my money they decline the withdrawal and error shows contact customer support.
They cheated me.
What I do I am tired to contact all customer support please help me
User id of parimatch[protected]...