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Patanjali Ayurved Complaints & Reviews

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Updated: Jan 10, 2026

Complaints 1744

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289

Unresolved

1455

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Patanjali Ayurved reviews & complaints page 26

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I had ordered few items from orderme app, and after waiting for a long time, few items were delievered and some items were not delivered. But now the app is showing status of all the items as delievered. I have not recieved my money nor the products.
The customer care people.never pick up the call. What should I do?

Patanjali Ayurved customer support has been notified about the posted complaint.

Sep 05, 2020

Updated by shilpa2jan Sir, still no action has been taken. Please look into the mttwr

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 4, 2020

Verified Support

OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

shilpa2jan's [Complaint's author] reply, Sep 16, 2020

Please provide the number and email. No one picks up the call at the numbers.

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I have ordered ashokarishta 2 bottles and cow milk 1 litre 4 bottles but they have not given delivery

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 4, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I want refund. Contacted Patanjali many times but no answer

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Shipment is not delivered. I want refund. Contacted Patanjali many times but no answer

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Address: Patanjali Ayurved limited Department e-commerce, D-28 Industrial area, Near Income Tax office, Haridwar Uttarakhand -249401

Two orders placed and getting no response of confirmation what my refund back
Order no.
1) [protected] of INR. 545
2) [protected]. Of INR 1090

Tried customer care call
Contact us option also used but no reply getting
Resolve this.

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Address: Patanjali Ayurved limited,D 28 industrial area, near income tax office, hardware Uttarakhand-249401

I placed the order For the coronil kit but my money got deducted every time and no confirmation was found in the app or elsewhere.
Order no.
1.)[protected] INR 545
2.) [protected]. INR 1090
Both shows order cancelled I request you to refund my money.
I message on contact option also it's been almost a week nobody contacts me or neithing customer care no .is working.

Worst experience of Patanjali Ayurveda online

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that we have lodged a complaint and escalated your concern to the relevant department with a reference number GRC/[protected] for order number [protected]. For all future correspondences on the subject matter please get in touch with [protected]@patanjaliayurved.org along with the order correct order number to assist you further. You will get a response as soon as possible.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

Sep 10, 2020

Updated by Pooja sahgal My query has been resolved now bit late but resolved thanks.

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Address: FIT INDIA ORGANIC PVT. LTD. Khasra no.-257-258, Near Juice Plant, Patanjali Food & Herbal parkVill â€“ Padartha, Laksar Road, Haridwar City- Haridwar State- UTTARAKHAND

I had ordered 2 coronil kit(order: 243534) on 20th aug and made the full payment of 1090 /- via orderme app.
On 31st aug, order status changed to delivered, however i haven't received anything.
I emailed to support twice on the same but no reply. also tried reaching their support phone but no help.
Can I please get an assistance on this?
Regards,
Saurabh Shukla

Aug 8, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Flat C4 Ganga Gagan housing society Ghorpadi Pune 411001(Maharashtra)

I have ordered to Patanjali for two items in order No [protected] amounting Rs 925/-:-

1. Chyawanprash quantity two (2) amounting Rs 380/- Received.

2. Swasari coronil kit Qty- 01 (One) amounting Rs 545/- NOT RECEIVED.

Please send item No 2 as soon as possible.

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 2, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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Patanjali ayurved ltd haridwar sbi account no [protected] ifsc code sbin0012228 patanjali yogpeeth santeshra haridwar sunil gupta mnno [protected] rakesh sharma m no [protected]

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 2, 2020

Verified Support

OM
Dear Sir/Madam,

Thank you for contacting us. In reference to your concern, we would like to inform you that kindly write your complete concern at [protected]@patanjaliayurved.org to assist you further. Thank you for messaging.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Hi, on 31st july I ordered biscuits and snacks worth 1800rs for an orphanage. I chose patanjali headquarters as the shop. The amount was debited and payment successful but my order isn't placed yet. Can you please resolve it soon as it is a big amount. Please. Thank u. I ordered through order me app.

Patanjali Ayurved customer support has been notified about the posted complaint.

Aug 30, 2020

Updated by SukanyaSubraman Hi,
I ordered Patanjali items worth Rs 1800 through Orderme mobile application. The order was to be delivered to an orphange. The payment through razorpay is successful yet the order is not placed. I tried contacting them via mail, phone calls but nothing worked. I placed order on 31st July around 5 pm.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 1, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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First order number is [protected] of order amount is 1127.

Second order number is [protected]. And order amount is 359.

Refund of cancelled order is rs 1180/- pending.

Give me status of above all order.

Neeta kulkarni
Phone - [protected]
E mail - [protected]@yahoo.com

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 1, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I have cancelled patanjali order#: [protected] but there is no communication from their end regarding the refund.

The customer care is also very bad as there is no response even after dropping so many mails.

There was no estimated delivery date for products and that's why i had to cancel the order.

Can this be confirmed with them for initiating the refund?

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 2, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I have placed order through patanjali app, but no update of status on app. While clicking on cancel order it's showing order dispatched and hence can not cancel. Please clarify the exact status.

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 1, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Bangalore

I hv ordered through orderme app & paid online amount rs. 2397/- for order no 180695 on 30th july, 2020. But still it's showing status packed.
Plz do the needful to deliver my order.

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 1, 2020

Verified Support

OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: PATANJALI AYURVED KANKHAL, HARIDWAR

M babaji,
mene patanjali se online saman mangwaya tha aaj uska parcell mila lekin parcell me 2pc swasari corona kit nahi nikli hai total 1184 Rs.ka maal tha coronakit less karke keval 94/-Rs. ka maal parcell mese nikla hai.1.chandraprabhavait 37/-.
2.amlaelovera juice 65ml. 4/-Rs.wale 4 pc nikle baki do corona kit Rs.1090/- ki nahi milli hai.
ye order mene meri beti BHAVIKA MANOHAR ke naam se mangwaya tha jiski details yaha likh raha hu.
order.no.[protected]. order.date.21/08/2020. order mila dt.29/08/2020.
aapse anurodh hai ki kripya zald se zald meri shikayat ka nirwaan kare.
The payment was made in advance by online credit card on.21/08/2020

dhanyawaad,
bhavika manohar
gandhidham-gujarat

Sep 16, 2020

Complaint marked as Resolved

consumer complaint group ko bahot bahot dhanyawaad patanjali se maal mangwaya tha 1098/-Rs. ka maal kam nikla tha aapke dwara shikayat karne per 5 din ke bhiter patanjali se call or mail ayaa ki aapka samadhan kar denge or last mai 10/09/2020 ke din mere credit card mai patanjali ni Rs.1090 return kiye. jiske liye consumer complaint ko fir se bahot bahot dhanyawad.

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Sep 1, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

V

venugopal nayak 1980

Oct 2, 2020

please find invoice and product images for missing order heerak bhasma 300g rs 675 and ras sindoor 1gm pieces 4*15 rs 60 vide order no [protected] shipping date[protected] consignment weight.405g courier name xpressbees courier vide shipping no[protected] total weight of orderd items should be.486g but your consignment weight .405g what happend to .08g of items i dont know or have gone missing while packaging this is intentional i feel and clear case of cheating, please arrange for return of my order no [protected] at the earliest and also initiate arefund for the same. payment mode mobikwik, kbl bank debit card

Patanjali Ayurved Customer Care's response, Oct 5, 2020

Verified Support

OM
Dear Sir/Madam,

In response to your concern, we sincerely apologize for the inconvenience caused. We would like to apprise you that a complaint was already filed for your missing product issue and escalated it to the relevant department with reference number GRC/200905991. You will get a response as soon as possible.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Patanjali Ayurved Limited Department ecommerce, D-28 Industrial area, Near Income Tax office, Haridwar, Uttarakhand â€“ 249401

I just placed the order for 2 coronil kits (545Ã—2 = 1090) online payment, the payment was successful. But in my orders there is no such order being placed. Kindly help me out.

Please reply me as soon as possible. Thank you

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I ordered from orderme app of around rs. 1100. I was delivered partial order of around rs 400 and rest was not delivered. The phone number on app doesn't work. Dont order from them they are cheats.
Order number 226998

Aug 6, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 29, 2020

Verified Support

OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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My order no.153509 dated 26/7/2020 auto cancelled by you, please refund my amount Rs.1280
Narendrapal singh
Mo.[protected]

Aug 6, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Aug 28, 2020

Updated by FORCE1 SECURITY My order no.153509 dated 26/7/2020 auto cancelled by you, please refund my amount Rs.1280
Narendrapal singh
Mo.[protected]

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 29, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Corporate Office Address: Patanjali Food & Herbal park. Vill â€“ Padartha, Laksar Road Haridwar 249404, Uttrakhand â€“ 247663

This appears to be a kind of a fraud,

1. OrderMe is an official APP launched by Patanjali for ordering Aurvedic medicines from the Patanjali stores nearby

2. Amount is paid online

3. The store refuses to deliver saying they do not recognize this online order

4. Order was canceled and refund was being pursued, there is no action

Aug 8, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: PATANJALI AYURVED Limited Haridwar,Uttarakhand -249401 TOLL FREE NUMBER 1800-1804-108

I had placed an order on 18 august for rs 704 on patanjali ayurved and company had cancelled my order on 22 august but still my refund is not credited in my account. So i want my money back as soon as possible. Please resolve my query.

Aug 6, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 28, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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