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Patanjali Ayurved Complaints & Reviews

1
Updated: Jul 21, 2025
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Patanjali Ayurved reviews & complaints page 25

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A
Anuj17n
Sep 8, 2020
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I have ordered few items via order me app (Order no. 212926 dated 05.08.2020). The order was canceled from their end. And i am yet to get the refund.
It is very hard to connect their customer care. I have sent so many email in past but not getting any positive reply. It is very much surprising, my order was canceled from their end and after 30 days, i have not received my refund.
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Sep 11, 2020
Updated by Anuj17n
I already wrote many times to [protected]@orderme.co.in but there is no response. Also, they never picked the call. Because of this i put my complaint here.
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    S
    Sudhir chandra porwal
    Sep 8, 2020
    Resolved
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    Resolved

    Address: Orai

    I run a retail store. Some of patanjali's products have expired in my shop and the distributor is not ready to take back or not exchange. The company's customer care phone number is also not available.
    Aug 13, 2021
    Complaint marked as Resolved 
    Patanjali Ayurved customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2020
    Patanjali Ayurved Customer Care's response
    OM
    Dear Sr/Madam,

    We sincerely aplogize for the inconvenience caused. to you. In reference to your concern we would like to inform you that kindly write your concern at [protected]@patanjaliayurved.org along with your shop address, contact number to have detailed solution.

    Warm Regards
    Team Grc
    Patanjali Ayurved Ltd.
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      P
      Pooja sahgal
      Sep 8, 2020
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      My order no. [protected] against this i paid 545 inr on dated 28/8/2020
      It shows cancelled after money deduction wanted refund tried your toll free no and other option also no response i get, kindly resolve it.
      Patanjali Ayurved customer support has been notified about the posted complaint.
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        V
        Vishveshvar Das
        Sep 7, 2020
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        I had ordered coronil from order mr app. With ticket id no. Zedt-397420. An amount of rs.604 was debited from my account. And soon thereafter the app screen showed that my transaction stands cancelled. However, the debited amount has yet not been credited in my account. Plz process refund or else i will drag you in court.
        Patanjali Ayurved customer support has been notified about the posted complaint.
        OM
        Dear Sir/Madam,

        Greetings of the day.
        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

        Warm Regards
        Team Grc
        Patanjali Ayurved Ltd.
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          L
          Lalit Palariya
          Sep 7, 2020
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          Address: Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401

          On 30 august i want to buy coronil kit from patanjali ayurved online store, i paid money 1090/- through phonepe and money is deducted from my account. But i didn't receive any type of order details, track number and didn't receive my money back.
          I call on helpline number but the number is not working every time it shows "redial" option.
          I call on +[protected] this number also but no one answers my call.

          I wrote a mail to [protected]@patanjaliayurved.org, [protected]@orderme.co.in but no one reply on my mail.
          From the last eight-day, i was trying to talk to customer care but there are too many problems in patanjali ayurved online store don't why they are doing like that if they don't want to help people then why they are sitting in the complaint room.

          Please help me this is the last hope.
          Patanjali Ayurved customer support has been notified about the posted complaint.
          Verified Support
          Sep 08, 2020
          Patanjali Ayurved Customer Care's response
          OM
          Dear Sir/Madam,

          We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

          Warm Regards
          Team Grc
          Patanjali Ayurved Ltd.
          Sep 08, 2020
          Updated by Lalit Palariya
          What do you mean by "[protected] "
          Please write complete mail id so i can send you complete information.
          What domean by "[protected] "
          Please write complete mail id so i can send you complete information.
          Patanjali Ayurved Customer Care's response, Sep 10, 2020
          Verified Support
          OM
          Dear Sir/Madam,

          We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that please mail us at: [email protected] and call us: 1800 1804 108 (Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

          Warm Regards
          Team Grc
          Patanjali Ayurved Ltd.
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            M
            Mohit728
            Sep 7, 2020
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            Sir mane order keya tha or payment bhi pay ho gaye the, par order cancel ho gaya please mere payment refund kare.

            Order no. [protected]
            Order date.[protected]
            Patanjali Ayurved customer support has been notified about the posted complaint.
            OM
            Dear Sir/Madam,

            We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

            Warm Regards
            Team Grc
            Patanjali Ayurved Ltd.
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              R
              rahulbhaleraon
              Sep 5, 2020
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              I was placed order on patanjali order me app on 15 jul 2020. But i m not receive any product or not receive refund amount. Amount is rs. 1712.00. Order no. 54347
              I also requested by email many times for refund, but not get any result.
              Please refund my amount with interest immediately.
              Regards.
              Rahul bhalerao
              Mob. [protected]
              +1 photos
              Patanjali Ayurved customer support has been notified about the posted complaint.
              OM
              Dear Sir/Madam,

              Greetings of the day.
              Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

              Warm Regards
              Team Grc
              Patanjali Ayurved Ltd.
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              1 other people found this review helpful
              1 found this helpful
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                R
                Rekha Mahur
                Sep 5, 2020
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                My order number is [protected]. It includes 7items but only 6 was delivered. Now order status is saying completed. I didn't receive shatavar churna.
                +1 photos
                Patanjali Ayurved customer support has been notified about the posted complaint.
                OM
                Dear Sir/Madam,

                We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that kindly share with us the image of the invoice along with the product which you have received for the order number [protected] at [protected]@patanjaliayurved.org to assist you further.

                Warm Regards
                Team Grc
                Patanjali Ayurved Ltd.
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                  S
                  Shikhachawla03
                  from Delhi, Delhi
                  Sep 5, 2020
                  Resolved
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                  Resolved

                  Address: Patanjali ayurveda haridwar

                  My order no is 188471

                  I placed order but no tracking was given. I tried a lot to call customer care but no response.

                  I then cancelled order but no refund received and customer care also not responding.

                  Is this a fraud patanjali is doing with people whom people trust a lot.

                  Please refund my amount of 1139.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Patanjali Ayurved customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 08, 2020
                  Patanjali Ayurved Customer Care's response
                  OM
                  Dear Sir/Madam,

                  We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                  Warm Regards
                  Team Grc
                  Patanjali Ayurved Ltd.
                  I have already made hundreds of email on ur email id and hundred of calls. No reply. Do u want to refund amount t Or give me products??? Or you making fool of people and opened a fraud company??
                  Patanjali Ayurved Customer Care's response, Sep 10, 2020
                  Verified Support
                  OM
                  Dear Sir/Madam,

                  We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [email protected] and call us: 1800 1804 108 (Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                  Warm Regards
                  Team Grc
                  Patanjali Ayurved Ltd.
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                    K
                    Kusum Dudhoria
                    Sep 4, 2020
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                    Hi, i ordered patanjali's coronil kit on order me app on[protected] and my order number is [protected]
                    It's been a month since we ordered we also paid rs.1090 online. We didn't receive any tracking link and have no clue about the order.
                    Patanjali Ayurved customer support has been notified about the posted complaint.
                    OM
                    Dear Sir/Madam

                    Greetings of the day.
                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                    Warm Regards
                    Team Grc
                    Patanjali Ayurved Ltd.
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                      A
                      Anju goenka
                      Sep 4, 2020
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                      Order placed on 20 th august. No response from company. Even not a msg or email regarding it. Payment mode done was online. Patanjali customer care people are very rude in talk with zero professionalism. Plz consider the matter. Order no 238406
                      Placed on the name of anju goenka. Phone no : [protected].
                      +1 photos
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      Sep 04, 2020
                      Updated by Anju goenka
                      App from which order placed is Order me app.
                      OM
                      Dear Sir/Madam,

                      We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                      Warm Regards
                      Team Grc
                      Patanjali Ayurved Ltd.
                      My problem is not yet resolved. Order me customer care are still not responding properly.
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                        R
                        Rlnn
                        Sep 4, 2020
                        Resolved
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                        Resolved

                        Address: Uttar pradesh
                        Website: OrderMe app of Patanjali

                        I have placed an order on dated 20 aug 2020 of rs.1135/- on patanjali orderme application of patanjali ayurveda but the amount was deducted but order not placed. I put complaint regarding this they said within 7-8 days we refund your amount on your bank account but already 15 days passed still i did not get the refund and i continuously put complaint on their site but said me it is in processing and we will refund but not action taken till date. Kindly solve the matter as soon as possible. My ticket id with them is xylg506943
                        Sep 9, 2020
                        Complaint marked as Resolved 
                        no resolution till the date
                        Patanjali Ayurved customer support has been notified about the posted complaint.
                        OM
                        Dear Sir/Madam,

                        Greetings of the day.
                        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                        Warm Regards
                        Team Grc
                        Patanjali Ayurved Ltd.
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                          P
                          pkhjp
                          from Jaipur, Rajasthan
                          Sep 4, 2020
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                          Order no.[protected] order date:[protected]:52 pm

                          I have ordered some items on 31 august 2020 from patanjali website and paid the money online. Order status was successful. But till now as on date 03 sept.2020, the order status in the website is still showing in process and hence, the item has not been dispatched yet. So my humble request is to kindly look into this matter and dispatched at the earliest.

                          Thanking you.
                          Patanjali Ayurved customer support has been notified about the posted complaint.
                          OM
                          Dear Sir/Madam

                          We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                          Warm Regards
                          Team Grc
                          Patanjali Ayurved Ltd.
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                            M
                            Mandeep Johari
                            from Karhal, Uttar Pradesh
                            Sep 4, 2020
                            Resolved
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                            Resolved

                            Address: Bareilly

                            मै मनदीप जौहरी श्री सिद्धेश्वर जी पतंजलि स्टोर चलाता हूँ जो की करगैना बदायूं रोड बरेली में स्थित है..
                            हमारे यहाँ फ़ूड केटेगरी का सामान शिव ट्रेडर्स डिस्ट्रीब्यूटर फ़ूड जो की पंकज अग्रवाल का है वहां से आता था.. पिछले कुछ दिनों से निजी कारणों से हमारी दुकान बंद थी उससे पहले lockdown लगा था..
                            अब हमारी दुकान में पतंजलि का सामान जो की फ़ूड केटेगरी में आता है वो खत्म हो चुका है ग्राहक परेशान है लेकिन शिव ट्रेडर्स वाले माल नहीं भेज रहें है.. ज़ब फ़ोन करो तो कहते है की हम नहीं भेजेंगे और हमारी दुकान में करीब 2000 रूपए का माल ख़राब पड़ा है वो भी लेकर नहीं जा रहें है.. जो की expire हो चुका है..
                            मै इनके ऊपर उचित कार्रवाई की मांग करता हूँ..

                            मनदीप जौहरी
                            ( श्री सिद्धेश्वर जी पतंजलि स्टोर करगैना बदायूं रोड बरेली)
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Patanjali Ayurved customer support has been notified about the posted complaint.
                            OM
                            Dear Sir/Madam,

                            We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that kindly write your complete concern at [protected]@patanjaliayurved.org along with the complete shop address, contact number to assist you further.

                            Warm Regards
                            Team Grc
                            Patanjali Ayurved Ltd.
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                              G
                              Ganesh Narayan
                              Sep 4, 2020
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                              Address: Haridwar uttarakhand

                              Sir I have ordered items thriugh order me app vide order No 188838 dt 01/08/2020. An amount of Rs 1264 has already been refunded to me against the items which are not delivered as per my order.
                              But one item Patanjali Dish wash bar costing Rs 40 not found in the parcel as per invoice but amount of this item already deducted from my amount.
                              So please refund Rs 40 against Patanjali dish wash bar at the earliest
                              Patanjali Ayurved customer support has been notified about the posted complaint.
                              OM
                              Dear Sir/Madam,

                              Greetings of the day.
                              Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                              Warm Regards
                              Team Grc
                              Patanjali Ayurved Ltd.
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                                V
                                venugopal nayak 1980
                                Sep 4, 2020
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                                Address: patanjali ayurved ltd ecommerce sig warehouse patanjali food and herbal park lakser road padartha haridwar uttarakhand 249404.

                                Sir ordered patanjali fmcg products / ayurvedic medicines through patanjali ayurved.net portal. of the orderd 8 items one heerak bhasma for rs 675 300g was missing from the carton.on enquiry with the courier boy just denied about it.order id [protected] shipping date[protected] courier name xpressbees courier docket no[protected].please initiate a refund for rs 675 as a token of fairplay and accountability.
                                Patanjali Ayurved customer support has been notified about the posted complaint.
                                OM
                                Dear Sir/Madam,

                                We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with image of the bill, and the product which you have received for the order number [protected] to assist you further.

                                Warm Regards
                                Team Grc
                                Patanjali Ayurved Ltd.
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                                  M
                                  Manu251284
                                  Sep 3, 2020
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                                  Address: Haridwar
                                  Website: Orderme

                                  I ordered 2 coronil kit using orderme platform on 31st Aug and paid 1090 Rs. Via phone pay. After transaction completion no order was placed. I log the online complaint same day but no response. Tried calling their number but no one is picking it.

                                  Transaction id:[protected]@icici-ICIC[protected]-Payment from Phone [protected]

                                  My account name: Manu Tyagi
                                  +1 photos
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  OM
                                  Dear Sir/Madam,

                                  We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                  Warm Regards
                                  Team Grc
                                  Patanjali Ayurved Ltd.
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                                    R
                                    Ravish82
                                    Sep 3, 2020
                                    Resolved
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                                    Resolved

                                    Address: Bangalore

                                    Hello This is Ravish from Bangalore ordered few grocery products from Patanjali OrderMe app in July and cancelled my ordered on 28 July. It has been more than a month since I am trying to get my refund for my cancelled order. But till now I haven’t received anything and there customer care numbers are also ringing but no body responds the call. My bill amount was Rs 1274/- . So kindly help me in getting my refund of my cancelled order. My order number is 168432 .
                                    +1 photos
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 05, 2020
                                    Patanjali Ayurved Customer Care's response
                                    OM
                                    Dear Sir/Madam

                                    Greetings of the day.
                                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                    Warm Regards
                                    Team Grc
                                    Patanjali Ayurved Ltd.
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                                      D
                                      Dharmendra9835
                                      Sep 3, 2020
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                                      I feel mentally harassed and cheated by patanjali ayurveda online shopping and ecommerce section
                                      i place two order on 23rd august .
                                      One order was cancelled one the same day and the second order was cancelled yesterday after 10 days.
                                      the first order refund has not been made till now, i complaint for that for more than 10 times, lastly they said they cant do anything in this regard, and i have to contact me ecommerce section for refund and they gave a number tomorrow and one number today, i have been calling since than.
                                      Either the number is switch off or no one is receiving the call,
                                      kindly take action regarding this

                                      Sharing tiket number of my complaint on patanjali
                                      Ticket no. GRC/[protected]
                                      My two order number
                                      1. [protected]
                                      2. [protected]

                                      Number of ecommerce section on which call are not recieved. are. as [protected], [protected]
                                      plz take necessary action

                                      Dr Dharmendra Kumar
                                      Email id. singhh.[protected]@gmail.com
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      OM
                                      Dear Sir/Madam,

                                      We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
                                      I have done this several times.. Only thing done is, ticket number given and asked to wait,
                                      I have been waiting for my refund..
                                      I already have mailed several times to the feedback and ecommerce section my order number and transaction no.
                                      Of my payment
                                      I have contacted customer service for more than 10 times . But nothing has happened till now
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                                        shilpa2jan
                                        from Mumbai, Maharashtra
                                        Sep 2, 2020
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                                        I had ordered few items from orderme app, and after waiting for a long time, few items were delievered and some items were not delivered. But now the app is showing status of all the items as delievered. I have not recieved my money nor the products.
                                        The customer care people.never pick up the call. What should I do?
                                        Patanjali Ayurved customer support has been notified about the posted complaint.
                                        Sep 05, 2020
                                        Updated by shilpa2jan
                                        Sir, still no action has been taken. Please look into the mttwr
                                        OM
                                        Dear Sir/Madam,

                                        Greetings of the day.
                                        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                        Warm Regards
                                        Team Grc
                                        Patanjali Ayurved Ltd.
                                        shilpa2jan's [Complaint's author] reply, Sep 16, 2020
                                        Please provide the number and email. No one picks up the call at the numbers.
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