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Patanjali Ayurved Complaints & Reviews

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Updated: Jan 10, 2026
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Patanjali Ayurved reviews & complaints page 31

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A
amittelang03
from Mumbai, Maharashtra
Aug 11, 2020
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This is related to order me app of patanjali where i have order coronil kit but transaction failed once i was done with my payment from internet banking, i need to reorder and do repayment the amount again for the same order and this time it got success. I made order on 17th july of transactions 1090/- amount 2 times, order i’d is 10471 for the successful one. After that i contacted my bank and they told as amount is debited both times they need confirmation email from merchant side that they did not get amount credited both time but only one time. Since then i am chasing order me customer care where it’s almost impossible to connect by phone and through email you will only receive ticket id generated where ticket status link you can’t enter as user is and password provided to them never work to login. While asking the same next ticket generated but you won’t get reply that you want for clarification. This process is going on and i am unable to get my query solved. Apart from that i also did not receive my order that is another story. But not sure whom to contact and how to get rid of these issues. Order me is the name of app of patanjali.
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Aug 30, 2020
Updated by amittelang03
Please read my problem which is clearly mentioned of not getting response from order me support as well as phone then why r u suggesting to do the same. It’s really unable to answer what is the reason for getting answer of such issue
I need answer as soon as possible as it’s very simple issue which support team made it big, I just need confirmations on email so that I can process refund from my bank. Not sure what’s taking time for this even no response from Support team gives Mistrust to Such a respected organization.
Seems like you did not read my message, I have clearly stated that I am not getting response from order me email support instead of following up multiple times and in phone support no one pick the call and disconnected, hence I had raised concern here and as a resolution you are suggesting the same thing which is my concern. I need email response over my concern.
Patanjali Ayurved Customer Care's response, Sep 1, 2020
Verified Support
OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number 6399153333 & email us at [email protected] to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
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    A
    Amangal
    from Hyderabad, Telangana
    Aug 11, 2020
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    Address: H.no:2-17-76/72,, Kalyanapuri colony,, St.no:8a,, Uppal,, Hyderabad.

    Rice bag i have taken from your store has worms.
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      Prashantdgp
      Aug 11, 2020
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      Address: Haridwar

      मेरा नाम प्रशान्त कुमार मिश्रा है। मैंने 27/07/20 को order no. 157548 को कैंसिल किया था लेकिन refund अभी तक नही मिला है । उसी दिन मैंने एड्रेस सुधार कर और item add कर के आर्डर किया है जिसका order no. 157855 अभी डिलेवर नही हुआ है ।कृपया कर मेरे रिफंड रिलेटेड issue को सॉल्व करने की कृपा करें।
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        A
        Anonymous Deptt
        Aug 11, 2020
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        I ordered coronil from order me app, my order number is 212207. The order got cancelled by itself and no refund was provided. I mailed them on their given mail id also watsapp them but no action taken.
        Patanjali order me is a fraud app, my ₹605 gone. Planning to file a complaint in consumer forum
        Patanjali Ayurved customer support has been notified about the posted complaint.
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          S
          Sandeep1942
          Aug 11, 2020
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          Address: Haridwar Uttarakhand

          I have ordered on 27 july 2020 and my order id is 157398, after not getting any tracking information, i have cancelled the order but not received any response or refund.
          Tried calling customer service several times but no response.
          Patanjali Ayurved customer support has been notified about the posted complaint.
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            R
            ruhid
            Aug 11, 2020
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            Hi,
            I ordered some items in patanjali orderme app on 26th july, till yesterday its showing confirmed, but from today
            Why the hell you cancelled my order, if you dont have stock, then why the hell you mentioned product availability in your app. Its totally misleading and cheating. I didnt got my refund yet.
            Check and update immediately my refund status of order number-146294.

            I am going to take strict action against your service. You are totally cheating,
            I came to know many peoples also facing same issues. Be ready to face tough action.

            Regards,
            Ruhid.
            Patanjali Ayurved customer support has been notified about the posted complaint.
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              R
              rajn003
              Aug 10, 2020
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              I have ordered patanjali products twice from order me application of local for vocal... But in the first oder no-79152 dated 18/07/2020, some items were missing 1. Drishti eye drop, kathahal pickle, masoor daal.
              And in second order, again some items was missed 1. Navratran aata, astha hawan samagri.
              Please look into the above and help me. It is detoriating the patanjali' s name.
              Patanjali Ayurved customer support has been notified about the posted complaint.
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                S
                Saurabh dixena
                from Mumbai, Maharashtra
                Aug 10, 2020
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                Hi,

                My order 82114 for coronil kit ordered from orderme app was cancelled 2 weeks ago. Till now i have not received my refund amount. I have called customer care but they were not helpful. Please refund my money. Its been already 2 weeks i am waiting for your reply.

                Order number - 82114
                Name - saurabh dixena
                Mob no - [protected]
                Google pay transection i'd[protected]
                Bank transaction no - [protected]
                Patanjali Ayurved customer support has been notified about the posted complaint.
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                  P
                  Aug 10, 2020
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                  I had placed an order on 5th of July but there is no dispatch details yet. And customer care does not pick up my phone please look into my query as soon as possible. Order number VS 55711
                  Patanjali Ayurved customer support has been notified about the posted complaint.
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                    J
                    Jaiswal Rima
                    Aug 10, 2020
                    Resolved
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                    Resolved

                    Address: Haridwar

                    I ordered some products from orderme.com app on 30 july 2020 but till the time 10 aug. 2020 my order didn't got delivered and also there is no support from customer care. They provide both whatsapp number and contact number but unable to contact. They behaving like they are govt. Employees and servicing for govt. My order number is 178869. They also not able to reply on mail timely. They took souch time on delivery and also not updating real time update on app. And also govt. Didn't allow them to sell coronil, then how they are able to sell coronil kit.
                    Aug 20, 2020
                    Complaint marked as Resolved 
                    Product got deliver
                    Patanjali Ayurved customer support has been notified about the posted complaint.
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                      S
                      Swapnakallepalli
                      Aug 9, 2020
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                      Hi i have made online order for couple of items from patanjali app. Its a prepaid order where my money got deducted. However i have not received any mail or message.

                      Order number [protected]
                      Date of order aug 4th 2020

                      Please help
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      OM
                      Dear Sir / Madam,

                      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                      Warm Regards
                      Team Grc
                      Patanjali Ayurved Ltd.
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                        J
                        Joy Veerender
                        Aug 9, 2020
                        Resolved
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                        Resolved

                        Address: Patanjali : 12-10-112, Arya Samaj building, Haridwar. Expressbee Adress: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014 Phone: +91 (020) 4911 1900

                        I placed an online order (Order no. 68081) for divya swasari coronil kit qty-2 on their app "order me" on dated 17.07.2020. But till now even when the stipulated time has been passed my order is not delivered yet. The shipping xpressbee says they delivered the product which is lie.

                        I called their customer support no of orderme and expressbee more than 100 times in last 3 days but nobody is picking the phone. I also send several msg on their whatsapp no. Given in the app and mailed on their official email id but no response given by them.

                        My order status is showing in the app that your order has been picked up by "xpressbees couriers" but when i tracked my order on xpressbees website it's showing that regarding dispatch the product delivered to customer on 6 aug while nobody called or delivered order.. They are giving false information and express bee is cheating fraud how dare they do this? They have not tried to deliver product at destination niether called me.. What the hell is happening with customers in india from patanjali to expressbee. I dont want product also i want my money 1090 back as soon as possible and apology and licence cancel by govt for both companies beware guys
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Patanjali Ayurved customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2020
                        Patanjali Ayurved Customer Care's response
                        OM
                        Dear Sir / Madam,

                        Greetings of the day.
                        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                        Warm Regards
                        Team Grc
                        Patanjali Ayurved Ltd.
                        I ordered 3 coronil kits worth Rs. 1635 on 02.08.2020 of order no. 197194 and it has not reached till date. No help is being provided by customer care. Please help me
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                          A
                          avi_u
                          Aug 9, 2020
                          Resolved
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                          Resolved

                          Address: Haridwar

                          I have ordered the product around end of july'20 week however no update on delivery of the product.

                          Also, it seems the customer care number of order me app and support options are also fake.. Not able to get through customer support to get an update.

                          Order id - 185237
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Patanjali Ayurved customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2020
                          Patanjali Ayurved Customer Care's response
                          OM
                          Dear Sir / Madam,

                          Greetings of the day.
                          Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                          Warm Regards
                          Team Grc
                          Patanjali Ayurved Ltd.
                          I have already tried your dedicated support but it does not gets connected and the email is also sent on Orderme.co.in however haven't received any response over email as well.

                          Kindly check my past records you will find customer has tried reaching with all the mediums.

                          Regards,
                          Avinash U
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                            J
                            jjsmba04
                            Aug 9, 2020
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                            I have ordered 2 coronil kit on 15.07.2020 and made payment of rs 1090 online through order me app. As on 09.08.20 after 25 days still products not delivered.
                            After so many phone calls, i am not getting any feedback from patanjali team.
                            Either product to be delivered or refund should be given
                            Patanjali Ayurved customer support has been notified about the posted complaint.
                            OM
                            Dear Sir / Madam,

                            Greetings of the day.
                            Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                            Warm Regards
                            Team Grc
                            Patanjali Ayurved Ltd.
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                              S
                              Sh19
                              Aug 8, 2020
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                              I didn’t received my money back till today for failed order on ‘order me’ app which i placed on 24 july and 29 july respectively. Sum amount were deducted from my account. This is 5th time i m complaining about.
                              Patanjali Ayurved customer support has been notified about the posted complaint.
                              OM
                              Dear Sir / Madam,

                              Greetings of the day.
                              Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                              Warm Regards
                              Team Grc
                              Patanjali Ayurved Ltd.
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                                Sh19
                                Aug 8, 2020
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                                I have placed order from ‘order me ‘app on 24 july and 29 july respectively. My money deducted from my account but my order failed and i didn’t get my money back till now.
                                Patanjali Ayurved customer support has been notified about the posted complaint.
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                                  S
                                  Sonam111
                                  Aug 8, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered coronil tablet from order me.. Money was deducted but no order was placed.. I have mailed so many times but not getting response..
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  Aug 08, 2020
                                  Updated by Sonam111
                                  It has been more than a week..
                                  Verified Support
                                  Aug 10, 2020
                                  Patanjali Ayurved Customer Care's response
                                  OM
                                  Dear Sir / Madam,

                                  We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                  Warm Regards
                                  Team Grc
                                  Patanjali Ayurved Ltd.
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                                    S
                                    Sumedhaaaaaaaaaaaaaaaaaa
                                    Aug 8, 2020
                                    Resolved
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                                    Resolved

                                    I had ordered for the coronil kit on[protected] and it has not arrived yet. Also i had paid for the product online and now there is no way how i could cancel the order. Also, the customer service centre is so bad i could not reach to anyone in the company.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    Aug 08, 2020
                                    Updated by Sumedhaaaaaaaaaaaaaaaaaa
                                    The order no is 69295
                                    Verified Support
                                    Aug 10, 2020
                                    Patanjali Ayurved Customer Care's response
                                    OM
                                    Dear Sir / Madam,

                                    We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                    Warm Regards
                                    Team Grc
                                    Patanjali Ayurved Ltd.
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                                      Prince Princess
                                      Aug 8, 2020
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                                      Address: Canacona goa pin 403702

                                      I have ordered 3 sets of divya coronil tablets but money is debited from my account but order confirmation is not showing and didn't received any msg for order confirmation. My mobile no is [protected] and email id [protected]@gmail.com.
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      OM
                                      Dear Sir / Madam,

                                      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
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                                        Garg kishan
                                        Aug 8, 2020
                                        Resolved
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                                        Resolved

                                        I had ordered products online at orderme patanjali vocal for local after 2weeks order has been cancelled and their is no response from customer care regarding refund of payment and their is no response from customercare numbers and e-mail.
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Patanjali Ayurved customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2020
                                        Patanjali Ayurved Customer Care's response
                                        OM
                                        Dear Sir / Madam,

                                        Greetings of the day.
                                        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                        Warm Regards
                                        Team Grc
                                        Patanjali Ayurved Ltd.
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